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OUR AVERAGE RATING 1 2 3 4 5 WITH 3,087 REVIEWS
OUR AVERAGE RATING
1 2 3 4 5 (3,087)

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Read what people are saying
about Precision Garage Door

Precision Garage Door of Washington DC Maryland Suburbs
has received 3087 reviews, averaging 4.87 Stars:
1 2 3 4 5
1 2 3 4 5
Date: 04/21/2015
Garage Door Opener Repair
Waldorf, MD
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

I give 5 stars. I worked with Allen. He was very knowledgeable and professional. Great work and done in a short period of time. Thanks Again!

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A Response from: Harry

Thank you for choosing Precision!

Service Provided:
Garage Door Opener Repair
Product:
Rollers
1 2 3 4 5
Date: 04/18/2015
Broken Garage Door Spring Repair
Potomac, MD
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Very impressed with the responsiveness and quick service by Precision Door. I had a technician over within three hours of my service call on a Saturday. Garry was extremely professional and did a great job. Thanks.

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A Response from: Harry

Customers love Garry! Thank you for your business!

Service Provided:
Broken Garage Door Spring Repair
1 2 3 4 5
Date: 04/18/2015
Broken Garage Door Spring Repair
Silver Spring, MD
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

I am a repeat customer that had door springs installed be PDS before. I called again because of the excellent service I received previously and it matched the service Garry provided today; very knowledgable. He came during my appointment window, called ahead of his arrival to let us know he was on his way, assessed the needed repair, performed the work in a safe manner, did the 25-Pount Safety Check, advised us of a deficiency, and demonstrated the operation of the repaired work. He advised us of the 1-Yr Warranty (Parts only) and have us some maintenance tips for our equipment. Great experience and we appreciated PDS being available when WE needed YOU! Kudos! Service Invoice:529104 2-250 x 35 Torsion springs 1-Center bearing

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A Response from: Harry

We love our repeat customers! Thank you for your business!

Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
1 2 3 4 5
Date: 04/16/2015
Garage Door Repair
Upper Marlboro, MD
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

My garage Tech, was very professional and knowledgeable. Great job!

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A Response from: Harry

Thank you for choosing Precision for your garage door needs!

Service Provided:
Garage Door Repair
Product:
Cables
1 2 3 4 5
Date: 04/13/2015
Broken Garage Door Spring Repair
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Hey Guys......Your technician, Gary was great. I am a very happy camper. He replaced both springs, lubed the wheels, and adjusted the garage door. Thanks for the prompt and professional service.

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A Response from: Harry

Thank you for your business!

Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
1 2 3 4 5
Date: 04/13/2015
Broken Garage Door Spring Repair
Olney, MD
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Very pleased with our tech Garry who was polite and respectful. He even called ahead alerting me of his arrival. I was thrilled they could make a same day visit to repair the spring that had broken. Will definitely recommend Precision and use them again.

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A Response from: Harry

We love to hear these kinds of comments. Lets us know we are doing what we say we do! Thank you!

Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
1 2 3 4 5
Date: 04/12/2015
Broken Garage Door Spring Repair
La Plata, MD
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

I had an issue with a door spring that was recently installed. Precision corrected it the very next day. I would recommend this company to anyone seeking outstanding and honest service. This is a FIVE STAR company!

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A Response from: Harry

Thank you! We appreciate your business and your comments!

Derrick E Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Technicians: Derrick E
1 2 3 4 5
Date: 04/10/2015
Garage Door Opener Install
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Excellent service; very professional; attentive to detail

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A Response from: Harry

We appreciate your business!

Service Provided:
Garage Door Opener Install
Product:
Belt Drive Garage Door Opener
1 2 3 4 5
Date: 04/09/2015
Garage Door Opener Repair
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Technician was very knowledgeable. He quickly diagnosed the problem and made the necessary adjustments. Very pleased with this company!

-

A Response from: Harry

Thank you for your business!

Service Provided:
Garage Door Opener Repair
Product:
Springs
1 2 3 4 5
Date: 04/07/2015
Garage Door Opener Repair
Germantown, MD
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Very professional and courteous technician. He explained clearly what he did to correct our problem. We are very pleased.

-

A Response from: Harry

Thank you for your business!

Service Provided:
Garage Door Opener Repair
Product:
Remotes / Keypad
1 2 3 4 5
Date: 04/03/2015
Garage Door Opener Repair
Upper Marlboro, MD
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Everything went well wand the Tech was A+. Johnny Anderson (5)

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A Response from: Harry

We appreciate your comments! Thank you!

Service Provided:
Garage Door Opener Repair
Product:
Remotes / Keypad
1 2 3 4 5
Date: 04/01/2015
Broken Garage Door Spring Repair
Silver Spring, MD
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Gary did a fine job on the spring repair and the replacement of the rollers. My only complaint was that the 12-4 window slipped to 5:30. Would have been helpful to know he was running late, so I didn't have to hang around for 6.5hrs. An update from your office would be very helpful for your customers. So although Gary's work was great and he was very personable, I can only go with 4 stars.

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A Response from: Harry

We apologize for the lateness. We should have done a better job in communicating with you. We will try harder!

Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
1 2 3 4 5
Date: 03/31/2015
Broken Garage Door Spring Repair
Indian Head, MD
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

My technician was Alan. He was courteous, professional, competent, prompt efficient. He explained how the new equipment he installed is better than the original and what I needed to do to keep my door working properly. My door is working better than before it needed repair. I found your company via a Google search. The reviews written by your customers helped me choose you. Add me to the list of highly satisfied customers!

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A Response from: Harry

We certainly will! Thank you for choosing Precision for your garage door needs!

Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
1 2 3 4 5
Date: 03/30/2015
Broken Garage Door Spring Repair
Bowie, MD
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

I had a great experience with Barry and the service he provided. He quickly diagnosed the problem, explained what was wrong and fixed the problem in a relatively short period of time. Thanks again Barry for your excellent service!!

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A Response from: Harry

We appreciate your business!

Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
1 2 3 4 5
Date: 03/27/2015
Garage Door Repair
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

I would give 5 stars if not so pricey. I replaced 2 springs, and an opener, the total is more than $1200. The service was excellent, the tech guy was very helpful. He completed the job within 2 hours.

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A Response from: Harry

We appreciate your business!

Service Provided:
Garage Door Repair
Product:
Garage Door Opener
1 2 3 4 5
Date: 03/20/2015
Broken Garage Door Spring Repair
Bowie, MD
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

fast, friendly service. great clean up after and everything works perfect. Barry did a great job.

-

A Response from: Harry

We appreciate your business!

Service Provided:
Broken Garage Door Spring Repair
Product:
Belt Drive Garage Door Opener
1 2 3 4 5
Date: 03/17/2015
Broken Garage Door Spring Repair
Potomac, MD
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Professional Service !

-

A Response from: Harry

Thank you for your business!

Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
1 2 3 4 5
Date: 03/17/2015
Broken Garage Door Spring Repair
Edgewater, MD
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Good morning, Just want to say Thank you!! Monday mornings come too soon, especially yesterday. The main spring for our SINGLE double garage door snapped. I having a 7:30 appointment, my husband is long gone of course and I panicked. The door is over 400 lbs, need I say more! Calling my husband for HELP!!! Within 20 mins, an appointment was confirmed by email along with a time line that was FANTASTIC 8 -12 on MONDAY the same day. Hard to believe that customers still do matter. Also, the email included Technician's name and photo. That was wonderful. The entire morning went the same way. I received a call about an hour later, surprise! Oh yes the man Berry C was for real. Said he would be there at a certain time and yes he was on the minute. He was very well groomed, introduced himself and said we could get everything taken care off. He walked me through what he was going to need to do to take care of my problem. He didn't think it was a problem, so I feeling pretty good at this point. He said all the right things. I could tell he was a truly qualified professional in his industry. He gave me a cost estimate and time line to finish before the work started. Everything was perfect. I failed to mention how organized and clean his truck was, good to see. Thank you again for the opportunity to share this with you and please know you have a VERY Special Man representing your Company.

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A Response from: Harry

We are glad we were able to help! Thank you for choosing Precision!

Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
1 2 3 4 5
Date: 03/17/2015
Garage Door Repair
Upper Marlboro, MD
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Mike Collete , was outstanding with his workmanship and knowledge of garage doors , he was VERY professional. I will recommended Mike and your company to anyone who needs service on their garage door. Thank you for your fast service.

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A Response from: Harry

Our customers love Mike! Thanks for choosing Precision!

Service Provided:
Garage Door Repair
Product:
Springs
1 2 3 4 5
Date: 03/16/2015
Garage Door Opener Repair
Gaithersburg, MD
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

An appointment was scheduled when I called and at a very convenient time for me. I saw your add on line and I believed Precision had the expertise to fix my issue. Your technician arrived when promised and he was very pleasent and knowledgeable and he not only fixed the problem with my opener but he did a very thourough examination of all components of my garage door without pressuring me to buy anything. I give it 5 stars.

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A Response from: Harry

Thank you for choosing Precision!

Service Provided:
Garage Door Opener Repair
Product:
Springs
1 2 3 4 5
Date: 03/13/2015
Broken Garage Door Spring Repair
Waldorf, MD
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

outstanding service. We use company again when needed.

-

A Response from: Harry

Thank you!

Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
1 2 3 4 5
Date: 03/12/2015
Garage Door Repair
Rockville, MD
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

The service technician was prepared and repaired the door explaining everything as he went along. I would prefer a more precise appointment with the exact time, not a window where I must stay home for half the day.

-

A Response from: Harry

Thank you for your business. It is difficult to schedule exactly. We always call our customers enroute, and give a 4 hour window.

Service Provided:
Garage Door Repair
Product:
Springs
1 2 3 4 5
Date: 03/10/2015
Garage Door Repair
Upper Marlboro, MD
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

I was very pleased with Barry and his exceptional repair of my garage door. He was on time and explained everything completely.

-

A Response from: Harry

Thank you for your comments about Barry.

Service Provided:
Garage Door Repair
Product:
Rollers
1 2 3 4 5
Date: 03/10/2015
Broken Garage Door Spring Repair
Upper Marlboro, MD
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Kudos on the service you provide. Your technician Barry did an excellent job explaining what was wrong and the solution to the problems. I would recommend your company to all of my friends and tell them to ask for Barry by name.

-

A Response from: Harry

Thank you for choosing Precision for your garage door needs. We appreciate your comments.

Service Provided:
Broken Garage Door Spring Repair
Product:
Opener
1 2 3 4 5
Date: 03/10/2015
Garage Door Opener Repair
Brookeville, MD
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

I will never use this company again: Yesterday 9 March 2015 I had a service call for a garage door and opener that had been installed by Precision in April 2014. Originally they did a great job on the install so I felt good about calling them for the repair. I had to pay a service charge of $50 just for a technician to show up. He found that the idler pulley for my garage door opener was broken. Then he told me he "didn't have one on the truck". Really? A garage door company doesn't have a pulley?. However, he would replace my entire mount and pulley for an additional $75. I sensed a scam, so I said No and sent him packing. It turns out you can buy this pulley on-line for under $10, and my regular handyman swapped it in for me, and the door works again. Here's an alternate scenario: If Precision had charged $50 to cover the trip and the first half hour labor, and $20 for the pulley, I would have paid without complaining. It was the attempt to con me into paying for a bigger job that pissed me off. Enjoy that $50, because it is the last money you are getting from me, on any of my 4 garages.

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A Response from: Harry

Our manager tried to talk with you about this, but was not able to help you to understand. The "fix" that you wanted will hurt the integrity of the door. We are glad that you got the door working, but do hope you do not have further problems.

Service Provided:
Garage Door Opener Repair
Product:
Rollers
1 2 3 4 5
Date: 03/06/2015
Garage Door Repair
Rockville, MD
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Service was prompt- the tech came early. Mike was very polite and finished quickly

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A Response from: Harry

We appreciate your business.

Service Provided:
Garage Door Repair
Product:
Springs
1 2 3 4 5
Date: 03/02/2015
Broken Garage Door Spring Repair
Laurel, MD
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Service was prompt, professional and courteous.

-

A Response from: Harry

Thank you for your business!

Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
1 2 3 4 5
Date: 02/26/2015
Garage Door Opener Repair
Edgewater, MD
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Our technician Mike was fast, efficient, knowledgeable, friendly and helped rectify our situation quickly. We appreciated his help and support and will definitely use Precision in the future.

-

A Response from: Harry

Thank you!

Service Provided:
Garage Door Opener Repair
Product:
Rollers
1 2 3 4 5
Date: 02/26/2015
Garage Door Opener Repair
Rockville, MD
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

First, thank you for correcting the problem. Comment? I understand there was fresh snow on the ground but the technician who was supposed to come between 8-10, came around 1:00. I was off from my work. Also the price I was quoted the night before was about $30 higher. After some discusion and calling the manager, the price went down and with a $15 coupon, it was reasonable because I know that companies charge just for coming to someone's house. The repair was "tiny", it just needed to put the sensor back on the track, which I did not know how to do myself. It seems to me like these sensors are very flimsy, it should be some kind of protection around them (or something) because just a tiny touch and the sensors fall off. The technician was polite and patient until we resolved the payment and the manager seemed to be reasonable to resolve the payment talking with the technician. Thank you.

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A Response from: Harry

Thank you for allowing us to make things right with you. We are not perfect, but do our best to make sure all of our customers are pleased with their experience.

Service Provided:
Garage Door Opener Repair
Product:
Garage Door Opener
1 2 3 4 5
Date: 02/24/2015
Garage Door Repair
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Great job!

-

A Response from: Harry

Thank you for your business!

Service Provided:
Garage Door Repair
Product:
Opener
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Washington DC Area (202) 684-7282
Bethesda | Silver Spring Area (301) 893-7659
Clinton Area (301) 485-6848
Gaithersburg | Germantown Area (301) 363-4052
Laurel Area (301) 358-0637
Edgewater Area (410) 260-0966
Waldorf | La Plata Area (301) 747-3185
Frederick Area (301) 620-0488
Precision Garage Door of Frederick
Office: (240) 549-5777
1090 W Patrick St
Unit 1A
Frederick, MD 21703
Precision Garage Door
Office: 301-610-3006
525 W Main St
Unit 151
Laurel, MD 20707
Precision Garage Door Service of Rockville
Office: 240-228-8030
15736 Crabbs Branch Way
Unit Business 2
Derwood, MD 208555

Licenses

MHIC#
138079
D.C. License
420220000112