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OUR AVERAGE RATING 1 2 3 4 5 WITH 3,068 REVIEWS
OUR AVERAGE RATING
1 2 3 4 5 (3,068)

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Read what people are saying
about Precision Garage Door in:

Upper Marlboro, MD

Precision Garage Door of Washington DC Maryland Suburbs
has received 162 reviews, averaging 4.87 Stars:
1 2 3 4 5
1 2 3 4 5
Date: 03/24/2017
Install Garage Doors
Upper Marlboro, MD
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

The installation of my new garage door went well Edwin was timely and efficient. He was very professional and I enjoyed meeting him.

-

Derrick E Service Provided:
Install Garage Doors
Product:
Garage Doors
Technicians: Derrick E
1 2 3 4 5
Date: 03/18/2017
Broken Garage Door Spring Repair
Upper Marlboro, MD
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

I was very frustrated the early morning I woke up and could not get out of my garage! The frustration mounted when every search for someone to fix my garage door now ended up empty. Then I came across Precision Garage Doors!!! From the online chat session to the arrival of the technician in less than an hour's time, I was absolutely amazed! The customer service is impeccable!! Brian helped me get out of my garage in less than 10 minutes. His diagnosis that I needed a new door was sincere, professional, and immediate. I am all about excellent customer service and delivered results; and Brian and the rest of the Precision Garage Doors team absolutely deliver. Looking forward to my new door ... more to follow.

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Comment from: Kevin Dolloson

So, Brian came back Monday to install my new garage door. I have to say that his professionalism, customer service, and sense of humor are top tier! He called to tell me he would be a bit late because he had a blow out — I appreciate the courtesy! He got right to work as soon as he got here — that was especially important to me, as I was in the middle of another business transaction. He was constantly joking with me and that made the experience even more enjoyable — personality and sense of humor are great signs that indicate someone loves their job; I have immense appreciation for people who love what they do. I have already referred Brian and Precision Garage Doors to one of my neighbors. Please keep doing what you all do Precision! It is very much appreciated! Oh, and I absolutely LOVE my new garage door! It is so much more quieter than that empty tin can I used to have.

Service Provided:
Broken Garage Door Spring Repair
Product:
Garage Doors
1 2 3 4 5
Date: 03/13/2017
Garage Door Repair
Upper Marlboro, MD
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Brian was an excellent technician that came out and replaced the lower seal on my door that had taken a beating. In addition, he informed me that my door was operating properly and I didn't need any further repairs!!! This an honest company that I would recommend time and time again. Thanks

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Service Provided:
Garage Door Repair
1 2 3 4 5
Date: 02/20/2017
Garage Door Repair
Upper Marlboro, MD
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Brian was soooo helpful!! He got my door open in a matter of minutes and found the problem to be electrical. He showed me what to do when I get the electricity on and how to get into garage w/key which I had not learned when it was installed!! THANKS SOOOO MUCH!! I Will definitely recommend your company!!!! You are A-1 in MY book!!!

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Service Provided:
Garage Door Repair
Product:
Garage Doors
1 2 3 4 5
Date: 02/14/2017
Broken Garage Door Spring Repair
Upper Marlboro, MD
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Brian was my technician and he was fast and efficient. Satisfied with his service and provided me with some maintenance tips

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Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
1 2 3 4 5
Date: 01/24/2017
Garage Door Repair
Upper Marlboro, MD
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Brian was wonderful! I thought the price was a little high, but I guess you get what you pay for!

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A Response from: Harry

Thank you for choosing Precision for your garage door needs!

Service Provided:
Garage Door Repair
Product:
Rollers
1 2 3 4 5
Date: 11/03/2016
Garage Door Repair
Upper Marlboro, MD
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Barry A. Cavazos serviced our garage door today. He was prompt, very professional, and friendly. We were very pleased with his work. We will definitely recommend Precision to neighbors, relatives, & friends.

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A Response from: Harry

Our customers love Barry! Thank you for your kind words and your business.

Service Provided:
Garage Door Repair
Product:
Rollers
1 2 3 4 5
Date: 10/09/2016
Garage Door Repair
Upper Marlboro, MD
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

I was very satisfied with the service received. Barry was very courteous, explained everything in layman's terms and I felt very comfortable with him. I can't remember the other gentleman's name but he was very knowledgeable as well. I would certainly use this company in the future. I do have one suggestion which is not a reflection of the technicians but it would be wise to inform your clients if there is a delay as soon as possible. Thank you for great service and professionalism.

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A Response from: Harry

We appreciate your comments and your business. We will certainly improve our call aheads to customers. Thank you for choosing Precision!

Service Provided:
Garage Door Repair
Product:
Springs
1 2 3 4 5
Date: 08/12/2016
Garage Door Repair
Upper Marlboro, MD
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

The service technicians was prompt, mannerly and knowledgeable. I'm glad I picked this company and would not hesitate to call them again. The only reason I didn't give a 5 is because it cost me more than I planned with extras but that was my choice.

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A Response from: Harry

Thank you for your business and your comments. We appreciate our customers!

Service Provided:
Garage Door Repair
Product:
Remotes / Keypad
1 2 3 4 5
Date: 05/15/2016
Garage Door Repair
Upper Marlboro, MD
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

My experience with Precision was great. The technician (Rick) was on time and very professional. He knew exactly what my problem was and immediately remedied the situation. I'm glad I chose Precision and would highly recommend it to friends/family. I'd certainly give it a five star review!!

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A Response from: Harry

Thank you for your kind words about Rick and Precision!

Service Provided:
Garage Door Repair
Product:
Springs
1 2 3 4 5
Date: 03/28/2016
Garage Door Opener Install
Upper Marlboro, MD
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

The technician arrived within the scheduled window of time and completed service in a timely manner. I was pleased with the customer service from scheduling to service performed. Pricing was within the range I had researched for the services performed.

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A Response from: Harry

Thank you for choosing Precision for your garage door needs.

Service Provided:
Garage Door Opener Install
Product:
Remotes / Keypad
1 2 3 4 5
Date: 03/15/2016
Garage Door Repair
Upper Marlboro, MD
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Rick was our technician. He was very professional, polite, and answered all my questions. He did a great job repairing the garage door. The price was very reasonable. I would highly recommend Precision (and Rick) to others.

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A Response from: Harry

Thank you for choosing Precision!

Service Provided:
Garage Door Repair
Product:
Remotes / Keypad
1 2 3 4 5
Date: 01/29/2016
Garage Door Repair
Upper Marlboro, MD
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

I have been a Precision customer since 2000. This is the only company that services my garage door and opener. I called around 4p on Thursday and a technician was sent the next day. Technician Rick represents the company well. Problem solved! Uncertain as to what to check in Service Performed area.

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A Response from: Harry

Thank you for your kind words about Rick and Precision. We appreciate your continued loyalty!

Service Provided:
Garage Door Repair
Product:
Rollers
1 2 3 4 5
Date: 11/04/2015
Broken Garage Door Spring Repair
Upper Marlboro, MD
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

I was a returning customer and both times Precision did an excellent Job for me. Brian was on time and gave me the services I wanted in a very short period of time. It was my pleasure to do business with Precision. I would be happy to recommend them to my family and friends. He installed springs that I had bought previously without any hassle.

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A Response from: Harry

At Precision, we hope all of our customers are as happy as you are! Thank you for taking the time to write a review. We will share this with our technician.

Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
1 2 3 4 5
Date: 07/13/2015
Garage Door Opener Repair
Upper Marlboro, MD
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

I chose Precision because they installed for me a new garage door back in March 2015 and I was very happy with the fine job that was done. However, I was having a problem with the door closing; it would stall - come part of the way down and then go back up. The technician, Brian, was supposed to be at my home between 8 AM and 12 PM. He did not arrive until after 1:30 PM. I had to call back twice to confirm that he was still coming. But once he got here, he immediately identified the problem and was able to fix it. He explained to me the cause of the problem. I appreciated that and was relieved. Hopefully, we won't have that problem again. I appreciate that I was able to get an appointment on the same day that I called. Thank you!

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A Response from: Harry

Thank you for sharing your review. We love to hear from customers that can give us some good advice. We are always striving to do better. We appreciate your business.

Service Provided:
Garage Door Opener Repair
Product:
Springs
1 2 3 4 5
Date: 05/30/2015
Garage Door Repair
Upper Marlboro, MD
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

5-Star rating! On May 19th Alan repaired our garage door and was absolutely outstanding. Great customer care and first rate professionalism. He was timely, answered all questions, and gave us a real sense that he knew what he was doing. We trust him and will only use Precision (Alan) going forward. In fact, we have already recommended Alan to our next door neighbor and believe they will call Precision to perform work on their garage door. We are a very satisfied customer.

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A Response from: Harry

Thank you for your comments about Alan and our company!

Service Provided:
Garage Door Repair
Product:
Springs
1 2 3 4 5
Date: 05/11/2015
Broken Garage Door Spring Repair
Upper Marlboro, MD
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

The info in the ad in Google impressed me. Especially the spring expected lifetime. On Mothers Day, Mike was earlier than expected and finished in about 40 minutes with two cars stuck inside. The price was on the high end though.

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A Response from: Harry

We appreciate your business. Thank you!

Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
1 2 3 4 5
Date: 04/16/2015
Garage Door Repair
Upper Marlboro, MD
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

My garage Tech, was very professional and knowledgeable. Great job!

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A Response from: Harry

Thank you for choosing Precision for your garage door needs!

Service Provided:
Garage Door Repair
Product:
Cables
1 2 3 4 5
Date: 04/03/2015
Garage Door Opener Repair
Upper Marlboro, MD
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Everything went well wand the Tech was A+. Johnny Anderson (5)

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A Response from: Harry

We appreciate your comments! Thank you!

Service Provided:
Garage Door Opener Repair
Product:
Remotes / Keypad
1 2 3 4 5
Date: 03/17/2015
Garage Door Repair
Upper Marlboro, MD
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Mike Collete , was outstanding with his workmanship and knowledge of garage doors , he was VERY professional. I will recommended Mike and your company to anyone who needs service on their garage door. Thank you for your fast service.

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A Response from: Harry

Our customers love Mike! Thanks for choosing Precision!

Service Provided:
Garage Door Repair
Product:
Springs
1 2 3 4 5
Date: 03/10/2015
Garage Door Repair
Upper Marlboro, MD
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

I was very pleased with Barry and his exceptional repair of my garage door. He was on time and explained everything completely.

-

A Response from: Harry

Thank you for your comments about Barry.

Service Provided:
Garage Door Repair
Product:
Rollers
1 2 3 4 5
Date: 03/10/2015
Broken Garage Door Spring Repair
Upper Marlboro, MD
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Kudos on the service you provide. Your technician Barry did an excellent job explaining what was wrong and the solution to the problems. I would recommend your company to all of my friends and tell them to ask for Barry by name.

-

A Response from: Harry

Thank you for choosing Precision for your garage door needs. We appreciate your comments.

Service Provided:
Broken Garage Door Spring Repair
Product:
Opener
1 2 3 4 5
Date: 10/14/2014
Broken Garage Door Spring Repair
Upper Marlboro, MD
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Thanks Precision for honoring your warranty on my garage doors. My wife and I are very pleased with the responsive and professional service. The technician, Alan, was quick, precise and very efficient. We are happy with the service.

-

A Response from: Brian Tindall

Thank you for your business. We appreciate our customers!

Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
1 2 3 4 5
Date: 09/16/2014
Broken Garage Door Spring Repair
Upper Marlboro, MD
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Great work!!! Speedy and Professional.

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A Response from: Brian Tindall

We appreciate your kind words and your business.

Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
1 2 3 4 5
Date: 09/02/2014
Broken Garage Door Spring Repair
Upper Marlboro, MD
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

I was grossly overcharged for this service! If I had the time to compare services and prices I would have selected another company. The only reason I selected this company was because you could come the same day and I needed to go to work. Perhaps I can gain some opinions on Faceboook and Twitter.

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A Response from: Brian Tindall

As you can see on Angieslist, Home Advisor and this website, our customers love doing business with Precision. We appreciate your business. Our prices are a little higher than others because we use only high quality materials and parts. Thank you.

Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
1 2 3 4 5
Date: 08/26/2014
Garage Door Repair
Upper Marlboro, MD
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

this is the second time I have used your company. Both times I was not present when the repair person came, but my wife was each time. The first time was a broken chain I think (2/11). The repair person sold a new motor. This time was a broken spring. In each case the cost was around $500. My preception is that I am being overcharged. I questioned both service calls and the repair stated that he made both repairs. At this point I will not used Precision again. I feel as if I have been overcharged. I think the reapirs would have been less expensive, but the sales were more profitable for the company.

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A Response from: Brian Tindall

We appreciate your business. Our prices are a little higher than others because we use only high quality materials and parts. We are also licensed and insured, with highly trained technicians. There are cheaper companies that can do similar work, but not with the level of service or quality of parts.

Service Provided:
Garage Door Repair
Product:
Springs
1 2 3 4 5
Date: 07/31/2014
Broken Garage Door Spring Repair
Upper Marlboro, MD
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

I had a great experience with Alan, he came in quickly and diagnosed my garage door. I

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A Response from: Brian Tindall

Thank you for your business. We appreciate our customers!

Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
1 2 3 4 5
Date: 01/27/2014
Broken Garage Door Spring Repair
Upper Marlboro, MD
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

I like how you provide Employee info so the customer will already know who to expect. My experience was good but Alan thought that I needed a new garage door opener. It turns out that he had miss-adjusted it but I was able to properly adjust it a couple of days later. I have never used a service like this so I was surprised to learn that you aren't open on Sundays. It seems like offering some Sunday service would prevent some customers from having to use leave during the week or to have to wait for a Saturday appointment.

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A Response from: Brian Tindall

Thank you for your kind words about Alan. We appreciate our customers!

Service Provided:
Broken Garage Door Spring Repair
Product:
Opener
1 2 3 4 5
Date: 08/03/2013
Broken Garage Door Spring Repair
Upper Marlboro, MD
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Thanks to Alan for explaining and doing an awesome job. I will recommend your company and Alan (Technician) anytime.

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A Response from: Brian Tindall

Thank you for choosing Precision for your garage door needs. We appreciate our customers!

Service Provided:
Broken Garage Door Spring Repair
Product:
Garage Door Opener
1 2 3 4 5
Date: 08/02/2013
Garage Door Repair
Upper Marlboro, MD
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Excellent service

-

A Response from: Brian Tindall

Thank you for your comments.

Service Provided:
Garage Door Repair
Product:
Springs
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Washington DC Area

(202) 684-7282

(202) 684-7282
Bethesda | Silver Spring Area

(301) 893-7659

(301) 893-7659
Clinton Area

(301) 485-6848

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Gaithersburg | Germantown Area

(301) 363-4052

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(301) 358-0637

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(410) 260-0966

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Precision Garage Door of Frederick
Office: (240) 549-5777
1090 W Patrick St
Unit 1A
Frederick, MD 21703
Precision Garage Door
Office: 301-610-3006
525 W Main St
Unit 151
Laurel, MD 20707
Precision Garage Door Service of Rockville
Office: 240-228-8030
15736 Crabbs Branch Way
Unit Business 2
Derwood, MD 208555

Licenses

MHIC#
138079
D.C. License
420220000112