Washington DC Area
(202) 684-7282
Bethesda | Silver Spring Area
(301) 893-7659
View 6 More Local Phone Numbers
Clinton Area
(301) 485-6848
Gaithersburg | Germantown Area
(301) 363-4052
Laurel Area
(301) 358-0637
Edgewater Area
(410) 260-0966
Waldorf | La Plata Area
(301) 747-3185
Frederick Area
(301) 620-0488
Tech showed up on time. Great customer service. Phone customer service was excellent too. I could actually understand what she was saying. And was rather pleasant. Will call again! and will recommend.
- Oje Alexis
We look forward to doing business again with you and your neighbors.
I thought I was calling Clinton Garage Doors because they had repaired my springs at my previous home. At first, my scheduled time was for the date I called (1-2-13) between 1-3 pm, I thought, "Wow good service!" I received a call @ 12:20 stating that the repairman would be there the next day between 7-9am. I called my job and told my supervisor that I will be in around 10 or so. The repairman did not arrive until 9:45am only after I called your company to say that I did not receive a call from the repairman and asked if he was still coming. He then quoted me a price that I thought was too high (over $600)probably because I was already upset because of the tardiness. He told me that I had to get both springs even though only one was broken. He explained why both had to be replaced which made sense to me (at my other home, the repairperson only had to do one for around $100). I only went with Precision Doors because I was in a hurry to just get it fixed. I did apologized to the repairman for my attitude. My total experience was a 2 star. The work I give 4 star.
- Lazaro Gonzalez
Thank you for your comments. We appreciate your rating on the work that was done. We do apologize for the delays. We try hard to keep on our schedule, but sometimes the customers before you need a bit more of our attention and time.
Great experience, Derrick was on time and very professional which is a rare thing these days. The work was excellent and he communicated to me all that needed to be done. Springs, rollers, cables, and the alignment of my door. What drew me to your company was the fact that on your website you solicit comments from your clients, and there is a profile of your technicians. I also felt (confident) leaving Derrick to do the work instead of standing around watching. I will be needing a garage door opener installed, and I will call Precision.....
- Bryan Hall
We appreciate your business, and your kind words. We have many, many happy customers, and try to make sure everyone is pleased with their experience with Precision!
The technician was not only prompt but early. He was very personable and immediately pointed out our problem. It ended up being a relatively minor issue that was causing our problem. We will definitely call again when something comes up!
- Lori Campos
Thank you for your business! We appreciate your kind words.
Tech was prompt, took half a look and said you need a new door, no attempt to go near it! Surely he could have at least made some attempt.
- Joseph West
Spoke with customer. Door in bad shape. Needs replacement.
JR was to call back after he check to see if he would have to order a new garrage door or if i was goingto go with three new panels for the door... JR just left me hanging, It was only going to take one hour to do this task.
- Wanda Johnson
Thank you for your email. JR always calls customers back within a day. Unfortunately he had an emergency with his mother, and could not call you back for 24 hours. I'm glad you were contacted today by JR and our office manager. Please contact us when you are ready to purchase your door.
Barry showed up instead of the assigned technician but I was very pleased with the service. He was very professional as he diagnosed the problem and explained how he planned to carry out the repair. He even swept my garage! I am very impressed with the service I received today.
- Princess Campbell
Technician arrived later than planned but the company did call a few hours before they were supose to arrive to let me know they were running behind schedule.... KUDDOS!! Repair was very quick and functions great.... I can now get into my garage again. :)
- Jackie Nino
Great job!!!! I truly enjoy and appreciate pronto and efficient service. The technician repaired my garage door within 30 mins. Please keep up the great work! Thanks
- Walter Harris
Thanks for the kind words! We appreciate your business!
Tyler W
Fred P
Kyler
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