Garage Door Repair Reviews in Rockville, MD (Page 3)
Precision Garage Door of Washington DC Maryland Suburbshas received 104 reviews, averaging 4.85 Stars:
Rockville, MD
Thank you for your kind words. We try hard to please every customer.
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Rockville, MD
Our new belt driven garage door opener was installed today and it is quiet and the installation was quick and easy. Brian was our technician, he was nice and polite, clean cut and on time. He did exactly as promised at the exact price quoted. He patiently played with our one year old lab who kept interrupting him. This was a wonderful service provider.
- Kim Baron
Thank you for choosing Precision for your garage door needs.
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Rockville, MD
five star service --garage door spring and parts adjusted and the door works great!
- Eugene Cassel
Thank you! We appreciate our customers!
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Rockville, MD
Brian was my tech. He did a great job and was very professional. I would recommend Precision Door Service.
- David Myers
We value our customers and appreciate your comments.
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Rockville, MD
Technician is prompt, efficient, and made the necessary repair quickly. I would recommend the firm to others.
- Joyce Hanes
Thank you for choosing Precision for your garage door needs.
Rockville, MD
Gary was on time did a great job.
- Bob Greenberg
Thank you for your comments. We appreciate your business!
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Rockville, MD
Very professional service. All problems with my garage doors have been resolved quickly. Technician gave valuable advices as for the door maintenance. Very accessible and professional customer service.
- Viktor Buyanov
Thank you for your kind words and your business!
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Rockville, MD
Great service! They came the day after I called. They were a few minutes early and they had the springs and pulleys replaced in a short amount of time for less money than we spent with a different company almost exactly 10 years ago!
- Eileen Gatti
At Precision, we hope all of our customers are as happy as you are! Thank you for taking the time to write a review. We will share this with our technician.
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Rockville, MD
we have had you service our garage door - at this point - on a yearly basis for one thing or another, and I think that we are through as your service rep charged $67 for 5 minutes to program our car remotes on top of a service and labor charge to replace (under warranty) springs. The total bill was $200 and I will think twice before calling you again
- Robert Linehan
Thank you for your review, and allowing us to discuss your charges.
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Rockville, MD
Precision's service was excellent. The gentleman who came to our home was friendly and knowledgeable. He was quick and efficient. What can I say? A great experience.
- Carol Meinhardt
We appreciate your review! Thank you!
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Rockville, MD
The opener was installed insecurely. Some of the connections between the drive and the door were not fastened securely. One was only fastened with a bolt, lock washer, and nut when the instructions call for a clevis pin and a round locking pin. This connection came apart after only 10 -20 cycles of the door. Another of the drive connections was correctly connected with a clevis pin, but it was unsecured. There was nothing put through the hole in the pin to secure it. All the pivoting connections between the drive and the door are sloppy and have way too much play in them. The other parts of the installation were accomplished adequately.
- Brian Rogers
Thank you for allowing us to make the correct adjustments.
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Rockville, MD
It was Mother's Day and the spring on our garage door broke - we couldn't open the garage door. We called Precision and Mike was there in an hour. He replaced the spring and we were good to go. We are so grateful that Precision has emergency service on the weekends. They had given us a 4 hour arrival window which we totally understood because it was a weekend. Needless to say, we were delighted that Mike arrived so quickly. We've used Precision before and we will continue to use them in the future. They are a very professionally run business. Thank you for saving our Mother's Day!!
- Barbara Stutz
Glad we could help! Thank you for your continued business!
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Rockville, MD
We were completely satisfied with the work performed by Precision. The technician arrived at the scheduled time, and completed the work within the estimated timeframe. The work performed was the installation of a new garage door which was completed to our total satisfaction.
- Philip Tarnoff
Thank you for your business. Enjoy your new door!
Rockville, MD
The service technician was prepared and repaired the door explaining everything as he went along. I would prefer a more precise appointment with the exact time, not a window where I must stay home for half the day.
- Sharon Spanier
Thank you for your business. It is difficult to schedule exactly. We always call our customers enroute, and give a 4 hour window.
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Rockville, MD
Service was prompt- the tech came early. Mike was very polite and finished quickly
- Kathy Pearlman
We appreciate your business.
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Rockville, MD
First, thank you for correcting the problem. Comment? I understand there was fresh snow on the ground but the technician who was supposed to come between 8-10, came around 1:00. I was off from my work. Also the price I was quoted the night before was about $30 higher. After some discusion and calling the manager, the price went down and with a $15 coupon, it was reasonable because I know that companies charge just for coming to someone's house. The repair was "tiny", it just needed to put the sensor back on the track, which I did not know how to do myself. It seems to me like these sensors are very flimsy, it should be some kind of protection around them (or something) because just a tiny touch and the sensors fall off. The technician was polite and patient until we resolved the payment and the manager seemed to be reasonable to resolve the payment talking with the technician. Thank you.
- Katarina
Thank you for allowing us to make things right with you. We are not perfect, but do our best to make sure all of our customers are pleased with their experience.
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Rockville, MD
The service provided by Darrell was excellent.
- Steven Stein
Thank you for choosing Precision for your garage door needs.
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Rockville, MD
I was extremely pleased with the prompt service I received from Precision Door for a broken garage door spring. I called with my problem at 9 AM and by 1 PM the same day my repair was completed. I was extremely pleased with the technician, Barry C. He was prompt, courteous, and efficient. I was impressed that he took the time to explain the repair work and the parts that were being used. Precision Door is well represented by Barry
- Antony Cesare
Barry does represent Precision well. We appreciate your business!
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Rockville, MD
I called Precision the morning of Friday Jan. 2 when my garage door spring broke right before New Year holiday. I was pleasantly surprised by the prompt response and enthusiastic attitude to serve during what should be a long holiday weekend for many. Barry, Precision's top-notch technician, came right on time at noon for the 12:00 - 4:00 pm window I was promised. I was very impressed to see how Barry was so passionate with his work. He completed the service promptly just the way he described in detail for me. I highly recommend Precision should anyone ever need garage door services.
- Tiny Cholvibul
Thank you for your recommendation and your business. Our customers love Barry!
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Rockville, MD
Barry did a very professional job that will last for a long time with a 5 year warranty. He explains himself very well, and cares about his work. He made the garage look as if he had never been there.
- Gerald Stempler
Our customers love Barry! Thank you for your business!
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Rockville, MD
I found this company on line and read the reviews. I contacted Precision explaining my problems. The technician came and did everything that I wanted repaired and was such a gentleman. His knowledge and politeness,surprised me considering all the kind of people we meet for maintenance and repairs.
- Nadia Azumi
Thank you for your kind words about your experience with Precision. We look forward to serving you and your neighbors in the future.
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Rockville, MD
Wonderful service. Barry was very friendly, efficient, and knowledgeable.
- Jeffrey Hooke
We appreciate your kind words and your business.
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Rockville, MD
Precision was great to work with. the Tech came on time, was extremely polite and professional. They were very good about walking me through the problem and the fix. They did and great job and I would use them again.
- Joel Pitt
We appreciate your business. Thank you for choosing Precision.
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Rockville, MD
As with a previous door opener installation, Barry'S PERFORMANCE WAS FLAWLESS, courteous and was helpful in explaining everything. He also syncted all remotes and controls in each car, which was helpful!!
- John Strassburger
Thank you for your comments about Barry! We hear comments like this every day. We appreciate your business!
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Rockville, MD
This was my first time using Precision and I was immensely impressed by the receptionist's willingness to accommodate our time constraints and by our technician's professionalism and pleasentness. I would not hesitate to call Precision again and recommend this company to neighbors and friends.
- Dale Yablonowitz
Thank you for sharing your story with your friends and neighbors.
Rockville, MD
Barry was our technician and was exceptional. I purchased a bid deal for new rollers or a keypad on angies list. He walked through everything he was going to do before he started any work. We discussed possible options and decided on the rollers since the door was squealing a lot. He replaced the rollers, oiled all hinges and moving parts, and even adjusted the motor chain since it was sagging a bit. I will most likely replace this door in the next few months as it does not have safety features that the newer doors have, but this was a great service and definitely quieted the door on opening and closing. And since Angie's List actually takes most of the money from the deal I purchased on there, and Precision does not, this is even more impressive with the quality and level of service provided. Thanks Barry.
- David Green
Thank you for being a Precision Door customer!
Rockville, MD
May not be the cheapest, but GREAT service!! Barry did an excellent job.
- Dave Rada
Thank you for choosing Precision. We appreciate your business and your comments about Barry.
Rockville, MD
Very pleasant and professional. He came on time too!
- Meryl Gudelsky
Thank you for your business!
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Rockville, MD
Technician Barry came out to give my garage doors a tune up that I had purchased on Angies List. Barry was professional and courteous. He called before arriving and was done in no time! I would definitely use this company for any garage door needs in the future.
- lisa fellman
Our customers love Barry! Thank you for your business!
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Rockville, MD
You are by far the best garage door service provider I have come across in a very long time. You provide prompt, responsive high quality service, and your technicians (at least the one who services my home garage) are courteous, know what they are doing (they demonstrate it over and over again each time they come to my home. Today for instance, the technician run the garage door, immediately spotted the problem, and fixed it at no charge - he said it was a simple matter of the something going onto something. Then he cut the cord, replaced it and was done in less than 10 minutes flat. Garage door is as silent and smooth as a baby. No fumbling around, no wasting time pretending to be doing a job he doesn't seem to understand, and no wasting my time with half-solutions. I will definitely recommend Precision Garage Door for anyone who wants a solid job done right the first time - and to quality.
- Joseph Wambia
Thank you! We appreciate our customers, and especially our repeat customers. Your kind words are the very sole of what we hope to project to all of our customers. We are proud of our company and stand behind our work.
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My garage door broke the night before thanksgiving. We called the repair facility that originally installed the garage door in the first place. I had thought we may have had a relationship. Not only did they never called back that night but still has not responded. I went on line to look up broken springs. After a review I called on thanksgiving day. They not only answered the call but I was scheduled for the next day. They could not have been more courteous and professional. Garry was a seasoned professional and explained every step. I am very satisfied.
- Marc Burchman