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Read what people are saying
about Precision Garage Door in:

Rockville, MD

Precision Garage Door of Washington DC Maryland Suburbs
has received 77 reviews, averaging 4.81 Stars:
1 2 3 4 5
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Great service. Thoroughly explained the entire process and promptly completed the appointment. Would highly recommend them to my neighbors.
Denise Delawter
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Keith did an excellent job! He was very pleasant and knowledgeable. Our garage door had been failing for a few months, but it works perfectly now that the springs and center bracket have been replaced. The cost for this service as well as a keypad adjustment and 2 additional remotes was less than expected. Very happy with the service.
Joann Barney
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Keith was very knowledgeable, informative, courteous, and meticulous. He did an amazing job, making certain everything was working perfectly before he left. We are extremely pleased with the work he performed and with Precision Garage Doors, Inc.
Jeffrey Hooke
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

My garage door broke the night before thanksgiving. We called the repair facility that originally installed the garage door in the first place. I had thought we may have had a relationship. Not only did they never called back that night but still has not responded. I went on line to look up broken springs. After a review I called on thanksgiving day. They not only answered the call but I was scheduled for the next day. They could not have been more courteous and professional. Garry was a seasoned professional and explained every step. I am very satisfied.
Marc Burchman
A Response from: Harry

Thank you for your kind words. We try hard to please every customer.

Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Our new belt driven garage door opener was installed today and it is quiet and the installation was quick and easy. Brian was our technician, he was nice and polite, clean cut and on time. He did exactly as promised at the exact price quoted. He patiently played with our one year old lab who kept interrupting him. This was a wonderful service provider.
Kim Baron
A Response from: Harry

Thank you for choosing Precision for your garage door needs.

Service Provided:
Garage Door Opener Install
Product:
Belt Drive Garage Door Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

five star service --garage door spring and parts adjusted and the door works great!
Eugene Cassel
A Response from: Harry

Thank you! We appreciate our customers!

Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Brian was my tech. He did a great job and was very professional. I would recommend Precision Door Service.
David Myers
A Response from: Harry

We value our customers and appreciate your comments.

Service Provided:
Garage Door Repair
Product:
Cables
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Technician is prompt, efficient, and made the necessary repair quickly. I would recommend the firm to others.
Joyce Hanes
A Response from: Harry

Thank you for choosing Precision for your garage door needs.

Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Gary was on time did a great job.
Bob Greenberg
A Response from: Harry

Thank you for your comments. We appreciate your business!

Service Provided:
Garage Door Repair
Product:
Rollers
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Very professional service. All problems with my garage doors have been resolved quickly. Technician gave valuable advices as for the door maintenance. Very accessible and professional customer service.
Viktor Buyanov
A Response from: Harry

Thank you for your kind words and your business!

Service Provided:
Garage Door Repair
Product:
Rollers
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Great service! They came the day after I called. They were a few minutes early and they had the springs and pulleys replaced in a short amount of time for less money than we spent with a different company almost exactly 10 years ago!
Eileen Gatti
A Response from: Harry

At Precision, we hope all of our customers are as happy as you are! Thank you for taking the time to write a review. We will share this with our technician.

Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

we have had you service our garage door - at this point - on a yearly basis for one thing or another, and I think that we are through as your service rep charged $67 for 5 minutes to program our car remotes on top of a service and labor charge to replace (under warranty) springs. The total bill was $200 and I will think twice before calling you again
Robert Linehan
A Response from: Harry

Thank you for your review, and allowing us to discuss your charges.

Service Provided:
Garage Door Repair
Product:
Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Precision's service was excellent. The gentleman who came to our home was friendly and knowledgeable. He was quick and efficient. What can I say? A great experience.
Carol Meinhardt
A Response from: Harry

We appreciate your review! Thank you!

Service Provided:
Garage Door Opener Repair
Product:
Garage Door Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

The opener was installed insecurely. Some of the connections between the drive and the door were not fastened securely. One was only fastened with a bolt, lock washer, and nut when the instructions call for a clevis pin and a round locking pin. This connection came apart after only 10 -20 cycles of the door. Another of the drive connections was correctly connected with a clevis pin, but it was unsecured. There was nothing put through the hole in the pin to secure it. All the pivoting connections between the drive and the door are sloppy and have way too much play in them. The other parts of the installation were accomplished adequately.
Brian Rogers
A Response from: Harry

Thank you for allowing us to make the correct adjustments.

Service Provided:
Garage Door Opener Install
Product:
Belt Drive Garage Door Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

It was Mother's Day and the spring on our garage door broke - we couldn't open the garage door. We called Precision and Mike was there in an hour. He replaced the spring and we were good to go. We are so grateful that Precision has emergency service on the weekends. They had given us a 4 hour arrival window which we totally understood because it was a weekend. Needless to say, we were delighted that Mike arrived so quickly. We've used Precision before and we will continue to use them in the future. They are a very professionally run business. Thank you for saving our Mother's Day!!
Barbara Stutz
A Response from: Harry

Glad we could help! Thank you for your continued business!

Service Provided:
Garage Door Opener Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

We were completely satisfied with the work performed by Precision. The technician arrived at the scheduled time, and completed the work within the estimated timeframe. The work performed was the installation of a new garage door which was completed to our total satisfaction.
Philip Tarnoff
A Response from: Harry

Thank you for your business. Enjoy your new door!

Service Provided:
Install Garage Doors
Product:
Garage Doors
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

The service technician was prepared and repaired the door explaining everything as he went along. I would prefer a more precise appointment with the exact time, not a window where I must stay home for half the day.
Sharon Spanier
A Response from: Harry

Thank you for your business. It is difficult to schedule exactly. We always call our customers enroute, and give a 4 hour window.

Service Provided:
Garage Door Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Service was prompt- the tech came early. Mike was very polite and finished quickly
Kathy Pearlman
A Response from: Harry

We appreciate your business.

Service Provided:
Garage Door Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

First, thank you for correcting the problem. Comment? I understand there was fresh snow on the ground but the technician who was supposed to come between 8-10, came around 1:00. I was off from my work. Also the price I was quoted the night before was about $30 higher. After some discusion and calling the manager, the price went down and with a $15 coupon, it was reasonable because I know that companies charge just for coming to someone's house. The repair was "tiny", it just needed to put the sensor back on the track, which I did not know how to do myself. It seems to me like these sensors are very flimsy, it should be some kind of protection around them (or something) because just a tiny touch and the sensors fall off. The technician was polite and patient until we resolved the payment and the manager seemed to be reasonable to resolve the payment talking with the technician. Thank you.
Katarina
A Response from: Harry

Thank you for allowing us to make things right with you. We are not perfect, but do our best to make sure all of our customers are pleased with their experience.

Service Provided:
Garage Door Opener Repair
Product:
Garage Door Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

The service provided by Darrell was excellent.
Steven Stein
A Response from: Harry

Thank you for choosing Precision for your garage door needs.

Service Provided:
Garage Door Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

I was extremely pleased with the prompt service I received from Precision Door for a broken garage door spring. I called with my problem at 9 AM and by 1 PM the same day my repair was completed. I was extremely pleased with the technician, Barry C. He was prompt, courteous, and efficient. I was impressed that he took the time to explain the repair work and the parts that were being used. Precision Door is well represented by Barry
Antony Cesare
A Response from: Harry

Barry does represent Precision well. We appreciate your business!

Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

I called Precision the morning of Friday Jan. 2 when my garage door spring broke right before New Year holiday. I was pleasantly surprised by the prompt response and enthusiastic attitude to serve during what should be a long holiday weekend for many. Barry, Precision's top-notch technician, came right on time at noon for the 12:00 - 4:00 pm window I was promised. I was very impressed to see how Barry was so passionate with his work. He completed the service promptly just the way he described in detail for me. I highly recommend Precision should anyone ever need garage door services.
Tiny Cholvibul
A Response from: Harry

Thank you for your recommendation and your business. Our customers love Barry!

Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Barry did a very professional job that will last for a long time with a 5 year warranty. He explains himself very well, and cares about his work. He made the garage look as if he had never been there.
Gerald Stempler
A Response from: Mike Brickner

Our customers love Barry! Thank you for your business!

Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

I found this company on line and read the reviews. I contacted Precision explaining my problems. The technician came and did everything that I wanted repaired and was such a gentleman. His knowledge and politeness,surprised me considering all the kind of people we meet for maintenance and repairs.
Nadia Azumi
A Response from: Mike Brickner

Thank you for your kind words about your experience with Precision. We look forward to serving you and your neighbors in the future.

Service Provided:
Garage Door Opener Repair
Product:
Rollers
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Wonderful service. Barry was very friendly, efficient, and knowledgeable.
Jeffrey Hooke
A Response from: Mike Brickner

We appreciate your kind words and your business.

Service Provided:
Garage Door Repair
Product:
Remotes / Keypad
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Precision was great to work with. the Tech came on time, was extremely polite and professional. They were very good about walking me through the problem and the fix. They did and great job and I would use them again.
Joel Pitt
A Response from: Mike Brickner

We appreciate your business. Thank you for choosing Precision.

Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

As with a previous door opener installation, Barry'S PERFORMANCE WAS FLAWLESS, courteous and was helpful in explaining everything. He also syncted all remotes and controls in each car, which was helpful!!
John Strassburger
A Response from: Mike Brickner

Thank you for your comments about Barry! We hear comments like this every day. We appreciate your business!

Service Provided:
Garage Door Opener Install
Product:
Remotes / Keypad
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

This was my first time using Precision and I was immensely impressed by the receptionist's willingness to accommodate our time constraints and by our technician's professionalism and pleasentness. I would not hesitate to call Precision again and recommend this company to neighbors and friends.
Dale Yablonowitz
A Response from: Mike Brickner

Thank you for sharing your story with your friends and neighbors.

Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Barry was our technician and was exceptional. I purchased a bid deal for new rollers or a keypad on angies list. He walked through everything he was going to do before he started any work. We discussed possible options and decided on the rollers since the door was squealing a lot. He replaced the rollers, oiled all hinges and moving parts, and even adjusted the motor chain since it was sagging a bit. I will most likely replace this door in the next few months as it does not have safety features that the newer doors have, but this was a great service and definitely quieted the door on opening and closing. And since Angie's List actually takes most of the money from the deal I purchased on there, and Precision does not, this is even more impressive with the quality and level of service provided. Thanks Barry.
David Green
A Response from: Mike Brickner

Thank you for being a Precision Door customer!

Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

May not be the cheapest, but GREAT service!! Barry did an excellent job.
Dave Rada
A Response from: Mike Brickner

Thank you for choosing Precision. We appreciate your business and your comments about Barry.

Service Provided:
Garage Door Opener Repair
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