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Read what people are saying
about Precision Garage Door in:

Rockville, MD

Precision Garage Door of Washington DC Maryland Suburbs
has received 88 reviews, averaging 4.82 Stars:
1 2 3 4 5
Review:

Your technician was extremely nice, professional and efficient. He did a great job and we will use you in the future if the need arises.

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Service Provided:
Garage Door Opener Install

Product:
Opener

Review:

Excellent Service....by Kieth.Thank You !Above and beyond service !

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Service Provided:
Garage Door Repair

Review:

Keith, the technician, is very thorough,courteous and more importantly knowledgeable. I would recommend the company to all.

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Service Provided:
Garage Door Repair

Review:

courteous - on time - repaired broken cable and winding drum quickly and fixed several small mechanical items on garage door

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Service Provided:
Garage Door Repair

Review:

things. were. fixed. to. the. best

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Service Provided:
Broken Garage Door Spring Repair

Review:

Very professional, knowledgeable and friendly. We are very happy with the work they deliver.

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Service Provided:
Garage Door Repair

Review:

The garage door repair person arrived on time. Was very professional. Was very nice. Fixed my garage door promptly. Have used this. Implant before and would use again.

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Service Provided:
Garage Door Repair

Review:

Did a google search, saw you had great reviews, called and got a live person on the phone (a biggie with me!!), made an appointment for the next day, you came when you said you would and fixed my problem (2 broken springs) and then came back the next day and replaced the rubber under the garage door which the chipmunks had eaten away. I couldn't ask for more! Many thanks!!

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Derrick E Service Provided:
Garage Door Repair

Technicians: Derrick E
Review:

This is a good company. It provides good service.

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Service Provided:
Garage Door Repair

Review:

This is the second time I have called on Precision Garage to help me with an issue for my garage door. Again, they were prompt, courteous, and extremely knowledgable. I am thankful I have them as a member of my house team. Thanks.

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Service Provided:
Garage Door Opener Repair

Product:
Opener

Review:

Keith was very professional, efficient, and gave good advice on haw to care for your garage door and opener. He gets a 5 star.

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Service Provided:
Garage Door Opener Repair

Review:

Great service. Thoroughly explained the entire process and promptly completed the appointment. Would highly recommend them to my neighbors.

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Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Review:

Keith did an excellent job! He was very pleasant and knowledgeable. Our garage door had been failing for a few months, but it works perfectly now that the springs and center bracket have been replaced. The cost for this service as well as a keypad adjustment and 2 additional remotes was less than expected. Very happy with the service.

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Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Review:

Keith was very knowledgeable, informative, courteous, and meticulous. He did an amazing job, making certain everything was working perfectly before he left. We are extremely pleased with the work he performed and with Precision Garage Doors, Inc.

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Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Review:

My garage door broke the night before thanksgiving. We called the repair facility that originally installed the garage door in the first place. I had thought we may have had a relationship. Not only did they never called back that night but still has not responded. I went on line to look up broken springs. After a review I called on thanksgiving day. They not only answered the call but I was scheduled for the next day. They could not have been more courteous and professional. Garry was a seasoned professional and explained every step. I am very satisfied.

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A Response from: Harry

Thank you for your kind words. We try hard to please every customer.

Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Review:

Our new belt driven garage door opener was installed today and it is quiet and the installation was quick and easy. Brian was our technician, he was nice and polite, clean cut and on time. He did exactly as promised at the exact price quoted. He patiently played with our one year old lab who kept interrupting him. This was a wonderful service provider.

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A Response from: Harry

Thank you for choosing Precision for your garage door needs.

Service Provided:
Garage Door Opener Install

Product:
Belt Drive Garage Door Opener

Review:

five star service --garage door spring and parts adjusted and the door works great!

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A Response from: Harry

Thank you! We appreciate our customers!

Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Review:

Brian was my tech. He did a great job and was very professional. I would recommend Precision Door Service.

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A Response from: Harry

We value our customers and appreciate your comments.

Service Provided:
Garage Door Repair

Product:
Cables

Review:

Technician is prompt, efficient, and made the necessary repair quickly. I would recommend the firm to others.

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A Response from: Harry

Thank you for choosing Precision for your garage door needs.

Service Provided:
Garage Door Repair

Review:

Gary was on time did a great job.

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A Response from: Harry

Thank you for your comments. We appreciate your business!

Service Provided:
Garage Door Repair

Product:
Rollers

Review:

Very professional service. All problems with my garage doors have been resolved quickly. Technician gave valuable advices as for the door maintenance. Very accessible and professional customer service.

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A Response from: Harry

Thank you for your kind words and your business!

Service Provided:
Garage Door Repair

Product:
Rollers

Review:

Great service! They came the day after I called. They were a few minutes early and they had the springs and pulleys replaced in a short amount of time for less money than we spent with a different company almost exactly 10 years ago!

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A Response from: Harry

At Precision, we hope all of our customers are as happy as you are! Thank you for taking the time to write a review. We will share this with our technician.

Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Review:

we have had you service our garage door - at this point - on a yearly basis for one thing or another, and I think that we are through as your service rep charged $67 for 5 minutes to program our car remotes on top of a service and labor charge to replace (under warranty) springs. The total bill was $200 and I will think twice before calling you again

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A Response from: Harry

Thank you for your review, and allowing us to discuss your charges.

Service Provided:
Garage Door Repair

Product:
Opener

Review:

Precision's service was excellent. The gentleman who came to our home was friendly and knowledgeable. He was quick and efficient. What can I say? A great experience.

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A Response from: Harry

We appreciate your review! Thank you!

Service Provided:
Garage Door Opener Repair

Product:
Garage Door Opener

Review:

The opener was installed insecurely. Some of the connections between the drive and the door were not fastened securely. One was only fastened with a bolt, lock washer, and nut when the instructions call for a clevis pin and a round locking pin. This connection came apart after only 10 -20 cycles of the door. Another of the drive connections was correctly connected with a clevis pin, but it was unsecured. There was nothing put through the hole in the pin to secure it. All the pivoting connections between the drive and the door are sloppy and have way too much play in them. The other parts of the installation were accomplished adequately.

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A Response from: Harry

Thank you for allowing us to make the correct adjustments.

Service Provided:
Garage Door Opener Install

Product:
Belt Drive Garage Door Opener

Review:

It was Mother's Day and the spring on our garage door broke - we couldn't open the garage door. We called Precision and Mike was there in an hour. He replaced the spring and we were good to go. We are so grateful that Precision has emergency service on the weekends. They had given us a 4 hour arrival window which we totally understood because it was a weekend. Needless to say, we were delighted that Mike arrived so quickly. We've used Precision before and we will continue to use them in the future. They are a very professionally run business. Thank you for saving our Mother's Day!!

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A Response from: Harry

Glad we could help! Thank you for your continued business!

Service Provided:
Garage Door Opener Repair

Product:
Springs

Review:

We were completely satisfied with the work performed by Precision. The technician arrived at the scheduled time, and completed the work within the estimated timeframe. The work performed was the installation of a new garage door which was completed to our total satisfaction.

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A Response from: Harry

Thank you for your business. Enjoy your new door!

James Q Service Provided:
Install Garage Doors

Product:
Garage Doors

Installer: James Q
Review:

The service technician was prepared and repaired the door explaining everything as he went along. I would prefer a more precise appointment with the exact time, not a window where I must stay home for half the day.

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A Response from: Harry

Thank you for your business. It is difficult to schedule exactly. We always call our customers enroute, and give a 4 hour window.

Service Provided:
Garage Door Repair

Product:
Springs

Review:

Service was prompt- the tech came early. Mike was very polite and finished quickly

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A Response from: Harry

We appreciate your business.

Service Provided:
Garage Door Repair

Product:
Springs

Review:

First, thank you for correcting the problem. Comment? I understand there was fresh snow on the ground but the technician who was supposed to come between 8-10, came around 1:00. I was off from my work. Also the price I was quoted the night before was about $30 higher. After some discusion and calling the manager, the price went down and with a $15 coupon, it was reasonable because I know that companies charge just for coming to someone's house. The repair was "tiny", it just needed to put the sensor back on the track, which I did not know how to do myself. It seems to me like these sensors are very flimsy, it should be some kind of protection around them (or something) because just a tiny touch and the sensors fall off. The technician was polite and patient until we resolved the payment and the manager seemed to be reasonable to resolve the payment talking with the technician. Thank you.

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A Response from: Harry

Thank you for allowing us to make things right with you. We are not perfect, but do our best to make sure all of our customers are pleased with their experience.

Service Provided:
Garage Door Opener Repair

Product:
Garage Door Opener

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Washington DC Area

(202) 684-7282

(202) 684-7282
Bethesda | Silver Spring Area

(301) 893-7659

(301) 893-7659
Clinton Area

(301) 485-6848

(301) 485-6848
Gaithersburg | Germantown Area

(301) 363-4052

(301) 363-4052
Laurel Area

(301) 358-0637

(301) 358-0637
Edgewater Area

(410) 260-0966

(410) 260-0966
Waldorf | La Plata Area

(301) 747-3185

(301) 747-3185
Frederick Area

(301) 620-0488

(301) 620-0488
Precision Garage Door of Frederick
Office: (240) 549-5777
1090 W Patrick St
Unit 1A

Frederick, MD 21703
Precision Garage Door
Office: 301-610-3006
525 W Main St
Unit 151

Laurel, MD 20707

Licenses

MHIC#
138079
D.C. License
420220000112