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OUR AVERAGE RATING 1 2 3 4 5 WITH 3,162 REVIEWS
OUR AVERAGE RATING
1 2 3 4 5 (3,162)

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Read what people are saying
about Precision Garage Door

Precision Garage Door of Washington DC Maryland Suburbs
has received 3162 reviews, averaging 4.87 Stars:
1 2 3 4 5
1 2 3 4 5
Date: 08/03/2013
Broken Garage Door Spring Repair
Upper Marlboro, MD
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Thanks to Alan for explaining and doing an awesome job. I will recommend your company and Alan (Technician) anytime.

-

A Response from: Brian Tindall

Thank you for choosing Precision for your garage door needs. We appreciate our customers!

Service Provided:
Broken Garage Door Spring Repair
Product:
Garage Door Opener
1 2 3 4 5
Date: 08/02/2013
Garage Door Repair
Upper Marlboro, MD
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Excellent service

-

Service Provided:
Garage Door Repair
Product:
Springs
1 2 3 4 5
Date: 08/02/2013
Garage Door Repair
Upper Marlboro, MD
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Excellent service

-

A Response from: Brian Tindall

Thank you for your comments.

Service Provided:
Garage Door Repair
Product:
Springs
1 2 3 4 5
Date: 07/25/2013
Garage Door Opener Repair
Fort Washington, MD
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

I chose to use Precision Door Service to inspect and service my garage door because of their professional website, the customer testimonials, and the guarantee of convenient appointments. Upon making the appointment, Precision sent me an email to confirm the appointment and to let me know the name of the technician assigned to my service call. This extra feature was very comforting. The technician, Alan T., was punctual and professional. He conducted a 25-point safety inspection on my garage door, lubricated the garage door cables, and recommended that I upgrade my garage door with safety cables. (In addition, Alan T. kindly moved a few boxes that were blocking his access to the garage door cables.) The work was completed within an hour. Alan T. provided excellent customer service. I will recommend Precision Door Service to my family and friends.

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A Response from: Brian Tindall

Thank you forsaking the timetowrite a review. We appreciate your comments.

Service Provided:
Garage Door Opener Repair
Product:
Cables
1 2 3 4 5
Date: 07/25/2013
Broken Garage Door Spring Repair
Bowie, MD
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

The reviews that I saw online made me feel comfortable about using your company. Mike did a great job. He was running behind but I got a call telling me that and I appreciated knowing that he would be a little late. He explained to me what had to be done and how much it would be. When he was finished, he alerted me to the fact that our runners were old and would probably have to be replaced at some point. I avoided a new service charge by just having him fix them right now. Mike was very pleasant and very professional. He is an asset to your company. The job was done within about 1 1/2 hours. Thanks. Pat

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A Response from: Brian Tindall

Mike does a great job and customers love him! Thank you for your business!

Service Provided:
Broken Garage Door Spring Repair
Product:
Rollers
1 2 3 4 5
Date: 07/25/2013
Broken Garage Door Spring Repair
Bowie, MD
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

The reviews that I saw online made me feel comfortable about using your company. Mike did a great job. He was running behind but I got a call telling me that and I appreciated knowing that he would be a little late. He explained to me what had to be done and how much it would be. When he was finished, he alerted me to the fact that our runners were old and would probably have to be replaced at some point. I avoided a new service charge by just having him fix them right now. Mike was very pleasant and very professional. He is an asset to your company. The job was done within about 1 1/2 hours. Thanks. Pat

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A Response from: Brian Tindall

We appreciate your business and your comments about Mike. Thank you for choosing Precision.

Service Provided:
Broken Garage Door Spring Repair
Product:
Rollers
1 2 3 4 5
Date: 07/23/2013
Broken Garage Door Spring Repair
Boyds, MD
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Barry was very professional and he knew a lot about garage doors. He was able to fix my problem in no time. He also fixed the lights on my door opener. When I saw the video that showed you guys had all the parts needed on the truck - it made my decision to use Precision easier!

-

Service Provided:
Broken Garage Door Spring Repair
1 2 3 4 5
Date: 07/23/2013
Broken Garage Door Spring Repair
Accokeek, MD
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Dear Office, I just spoke with Carol Hosfeld in regards to her service call today. She said she is very pleased with the service and she will definitely use us again. Kristi M Precision Call Center

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A Response from: Brian Tindall

Another happy customer!

Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
1 2 3 4 5
Date: 07/23/2013
Broken Garage Door Spring Repair
Accokeek, MD
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Mr. Hall, I just wanted to say that Anita and I were impressed on the very quick response to our garage door problem. Not only was one of the springs broken, but the wooden bracket holding up one side of the door track was also broken. Your technicians are true craftsmen. In a very short time, they evaluated the problem, made a proposal, and then executed it in short order. We are both very glad we called you. If there is any other problems (such as the operator needing replacement), you get called right away. Thank you.

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A Response from: Brian Tindall

We appreciate your kind words, and your continued loyalty with Precision. Thank you for your business.

Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
1 2 3 4 5
Date: 07/23/2013
Broken Garage Door Spring Repair
Accokeek, MD
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

I wanted to praise Mike who came to our house today and worked on two garage doors for us. He was FANTASTIC. What a fabulous attitude. He had a lot of coordinating to do for us with overhead door issues and new devices and he stayed calm and got it all done! He was patient, and friendly and kept me in the loop. He is a great company asset and representative. Thanks!

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A Response from: Brian Tindall

We're so happy to read your comments about our company and Mike. He is a wonderful technician!

Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
1 2 3 4 5
Date: 07/23/2013
Garage Door Repair
Bethesda, MD
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

It's a pleasure to do business with your organization. From first phone call to the repairman's arrival employees have been polite, helpful, efficient and punctual. Barry was a complete delight. He called in the morning to confirm his arrival time; he came at the exact moment he had promised; he fixed the problem easily; he was delightful, engaging and courteous. We called because we'd had a similar good experience with Precision several years ago. We won't hesitate to recommend you to friends and neighbors.

-

A Response from: Brian Tindall

We appreciate your comments about Precision, and especially,Barry. Thank you for choosing Precision.

Service Provided:
Garage Door Repair
Product:
Springs
1 2 3 4 5
Date: 07/19/2013
Garage Door Opener Install
Rockville, MD
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Mike did a great job in no time and was very personable. I would certainly recommend both Mike and Precision Door Service.

-

A Response from: Brian Tindall

Thank you for your review and kind words about Mike. We appreciate your business.

Service Provided:
Garage Door Opener Install
Product:
Springs
1 2 3 4 5
Date: 07/17/2013
Garage Door Opener Install
Silver Spring, MD
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Mike came today to install two openers and rebuild both doors. He was very knowledgeable and professional and did a great job! I very much appreciate his expertise and hard work!

-

A Response from: Brian Tindall

Thank you for the kind words about Mike. We appreciate your business!

Service Provided:
Garage Door Opener Install
1 2 3 4 5
Date: 07/17/2013
Broken Garage Door Spring Repair
Bowie, MD
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Thanks very much for a job well done in a timely manner. Very please with your services from scheduling an appointment to the service technician arriving on time. Thanks again.

-

A Response from: Brian Tindall

Thank you for choosing Precision for your garage door needs.

Service Provided:
Broken Garage Door Spring Repair
Product:
Rollers
1 2 3 4 5
Date: 07/17/2013
Broken Garage Door Spring Repair
Bowie, MD
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Thanks very much for a job well done in a timely manner. Very please with your services from scheduling an appointment to the service technician arriving on time. Thanks again.

-

A Response from: Brian Tindall

We appreciate your business! Thank you!

Service Provided:
Broken Garage Door Spring Repair
Product:
Cables
1 2 3 4 5
Date: 07/16/2013
Broken Garage Door Spring Repair
Germantown, MD
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Technician was polite and while he told me what was available, he did not try to sell me a lot of unneeded repairs. He was appropriately friendly. He showed up a little early and the job was completed quickly. I will use this company again if the need arises.

-

A Response from: Brian Tindall

Thank you for your comments and your business. We appreciate our customers!

Service Provided:
Broken Garage Door Spring Repair
Product:
Cables
1 2 3 4 5
Date: 07/16/2013
Broken Garage Door Spring Repair
Montgomery Village, MD
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Barry was great! He explained everything very clearly and the price was well within the range I was quoted on the phone. The repair was very quick and Barry took the time to show me how to maintain my door properly in the future. I will definitely use Precision again for my garage door needs. Thanks!

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A Response from: Brian Tindall

We appreciate your comments. Customers love Barry, and are always telling us how they appreciate the time he takes to make sure they are educated about maintaining their doors. We appreciate your business.

Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
1 2 3 4 5
Date: 07/11/2013
Broken Garage Door Spring Repair
Owings, MD
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Technician was there on time and completed work in a timely manner. Replaced springs on two doors, adjusted, and they both work great. I would use company again if and when need arises.

-

A Response from: Brian Tindall

We look forward to working with you again in the future. Thank you for your business!

Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
1 2 3 4 5
Date: 07/03/2013
Broken Garage Door Spring Repair
Bethesda, MD
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Barry was very knowledgeable, arrived on time, and performed the work promptly and professionally. I would highly recommend Precision for a garage door repair.

-

A Response from: Brian Tindall

Barry does a wonderful job for our customers! Thank you for your business.

Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
1 2 3 4 5
Date: 06/08/2013
Broken Garage Door Spring Repair
Dunkirk, MD
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

I had 2 garage doors rebuilt and 2 openers installed. Total cost was about $2500. My technician was Alan. Overall I was very satisfied with their customer service, promptness, and quality of work. Of note was Alan. You could tell he took a lot of pride in his job and it showed on his work and attitude. I will recommend him to others and will call on Precision again for future needs.

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A Response from: Brian Tindall

We appreciate your comments, but especially your business. Thank you for choosing Precision!

Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
1 2 3 4 5
Date: 05/31/2013
Broken Garage Door Spring Repair
Fort Washington, MD
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Precision was recommended by the "Homeadvisor" website. The service was scheduled for 9AM today. I received a call from the office at 9:05AM saying the technician would be late and would call when he was on his way. In the meantime I went to another appointment whereas the technician called at 10:30AM saying he was at the property. I got back to the property in 15 minutes. He diagnosed the issue and made some suggestions such as servicing the current parts and purchasing a new door system. He left the name of your estimator so I can contact the owner to decide what they wanted to do. Technician was knowledgeable.

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A Response from: Brian Tindall

Thank you for your comments. We appreciate your business.

Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
1 2 3 4 5
Date: 05/21/2013
Garage Door Opener Repair
Upper Marlboro, MD
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

The technician came and quickly addressed the problem, He fixed it in a matter of minutes, he was very competent. The only small complaint would be that he was a little late but He fixed it so fast that it didn't even matter. If my garage door opener malfunctions again I will call Precision doors again. I really appreciated that fact that I could look up the person that was going to come, it made me feel safer.

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A Response from: Brian Tindall

Thank you for choosing Precision for your garage door needs!

Service Provided:
Garage Door Opener Repair
Product:
Cables
1 2 3 4 5
Date: 05/14/2013
Broken Garage Door Spring Repair
Germantown, MD
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Barry and his partner were fabulous! They both were very professional, clean and neat when doing repairs and very knowledgeable of the products. Highly recommend them!

-

A Response from: Brian Tindall

Our customers love Barry! He does a great job. Thank you for your comments.

Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
1 2 3 4 5
Date: 05/13/2013
Garage Door Opener Repair
Bethesda, MD
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

The service technician arrived on time and fixed the garage door. I was very pleased with the service.

-

A Response from: Brian Tindall

Thank you for choosing Precision!

Service Provided:
Garage Door Opener Repair
Product:
Cables
1 2 3 4 5
Date: 05/10/2013
Garage Door Repair
Silver Spring, MD
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

The spring repair and other necessary, safety repairs were performed in a timely and professional manner with 5 stars.

-

A Response from: Brian Tindall

Thank you! Our technicians take great pride in their work.

Service Provided:
Garage Door Repair
Product:
Springs
1 2 3 4 5
Date: 05/07/2013
Garage Door Opener Repair
Gaithersburg, MD
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Called ahead and showed up on time. They quickly assessed the situation, showed me the problem, and explained the needed repair. They told me what the cost would be before beginning the work. In addition to addressing the immediate problem, they determined what had caused my problem in the first place and rectified that situation to prevent a recurrence down the road. I was pleased with their work ethic.

-

A Response from: Brian Tindall

We appreciate your business and kind words. Thank you for choosing Precision!

Service Provided:
Garage Door Opener Repair
Product:
Springs
1 2 3 4 5
Date: 05/03/2013
Garage Door Opener Install
Silver Spring, MD
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Barry and his helper arrived at the expected time. They found and showed us the significant damage to our present closer and suggested several solutions. We accepted his suggestion about replacing the unit. He came back the next day and replaced the unit, replaced cables and demonstrated the use of the new system. The work was completed quickly and efficiently. We are very pleased.

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A Response from: Brian Tindall

Barry takes great pride in the work he does, and the satisfaction of his customers. Thank you!

Service Provided:
Garage Door Opener Install
1 2 3 4 5
Date: 05/01/2013
Broken Garage Door Spring Repair
Rockville, MD
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Great Service. Knowledgeable Repair man. Highly Recommended.

-

A Response from: Brian Tindall

Thank you for choosing Precision! We appreciate your business!

Derrick E Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Technicians: Derrick E
1 2 3 4 5
Date: 04/23/2013
Garage Door Repair
Silver Spring, MD
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Things on the website that gave me confidence in Precision were the same-day service guarantee (which ended up being a bit misleading), the detailed info about 'Meet Our Team', and the customer feedback. Barry and Mike came out to repair my garage door which was experiencing a great amount of resistance and was not going up or down properly, even when the opener was disabled. Both gentlemen were EXTREMELY professional. Barry quickly diagnosed the problem, walked me thru the situation, and made specific recommendations as to resolution which included itemized costs. They worked quickly and when they were done my door worked better than it has in the past nine years! Regarding the same-day guarantee as posted on the website: I called a little before 10am but the soonest they could get a tech out was between 3pm-5pm the next day. I asked if that meant the service fee would be waived. After a very long time on hold, it was confirmed that it would be waived. However, when it came time to pay the bill and I questioned why the service fee was listed on the invoice (because I had been told it would be waived) I was told that the waiver couldn't be honored because the service I received was the re-build bundle (kinda like buying the value meal at McD's) and if the service fee was waived then I would need to pay for the re-build a la carte. So, in the end, there was no compensation for having to wait until the next day for service - I would have paid the same amount of money for the same service whether or not they came yesterday or today. I purposefully did not call another company to schedule same-day service (once I learned Precision couldn't come until the next day) thinking that I was being compensated $50 for waiting a day. I understand needing to be able to make a profit without giving away the shop but the same-day service guarantee is very misleading.

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A Response from: Brian Tindall

Thank you for your kind words. Actually, Barry already gave you a discount for not being able to come out that same day. He should have listed that on your invoice. We're glad you were pleased with the service you received.

Service Provided:
Garage Door Repair
1 2 3 4 5
Date: 04/20/2013
Broken Garage Door Spring Repair
Potomac, MD
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

I would highly recommend Precision Door Service. They arrived as scheduled and explained what the problem was and corrected the problem immediately. They had all the parts available on their truck so the job was done without having to wait.

-

A Response from: Brian Tindall

Thank you for your recommendation! We appreciate our customers!

Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
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Washington DC Area (202) 684-7282
Bethesda | Silver Spring Area (301) 893-7659
Clinton Area (301) 485-6848
Gaithersburg | Germantown Area (301) 363-4052
Laurel Area (301) 358-0637
Edgewater Area (410) 260-0966
Waldorf | La Plata Area (301) 747-3185
Frederick Area (301) 620-0488
Precision Garage Door of Frederick
Office: (240) 549-5777
1090 W Patrick St
Unit 1A
Frederick, MD 21703
Precision Garage Door
Office: 301-610-3006
525 W Main St
Unit 151
Laurel, MD 20707
Precision Garage Door Service of Rockville
Office: 240-228-8030
15736 Crabbs Branch Way
Unit Business 2
Derwood, MD 208555

Licenses

MHIC#
138079
D.C. License
420220000112