Garage Door Repair in Washington DC Maryland Suburbs - Page 99

Sharon Spanier

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

The service technician was prepared and repaired the door explaining everything as he went along. I would prefer a more precise appointment with the exact time, not a window where I must stay home for half the day.

Jennifer Floyd

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I was very pleased with Barry and his exceptional repair of my garage door. He was on time and explained everything completely.

James Chapman

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Kudos on the service you provide. Your technician Barry did an excellent job explaining what was wrong and the solution to the problems. I would recommend your company to all of my friends and tell them to ask for Barry by name.

F. Verter

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I will never use this company again: Yesterday 9 March 2015 I had a service call for a garage door and opener that had been installed by Precision in April 2014. Originally they did a great job on the install so I felt good about calling them for the repair. I had to pay a service charge of $50 just for a technician to show up. He found that the idler pulley for my garage door opener was broken. Then he told me he "didn't have one on the truck". Really? A garage door company doesn't have a pulley?. However, he would replace my entire mount and pulley for an additional $75. I sensed a scam, so I said No and sent him packing. It turns out you can buy this pulley on-line for under $10, and my regular handyman swapped it in for me, and the door works again. Here's an alternate scenario: If Precision had charged $50 to cover the trip and the first half hour labor, and $20 for the pulley, I would have paid without complaining. It was the attempt to con me into paying for a bigger job that pissed me off. Enjoy that $50, because it is the last money you are getting from me, on any of my 4 garages.

Kathy Pearlman

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Service was prompt- the tech came early. Mike was very polite and finished quickly

Agata Anthony

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Service was prompt, professional and courteous.

Heather Willoughby

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Our technician Mike was fast, efficient, knowledgeable, friendly and helped rectify our situation quickly. We appreciated his help and support and will definitely use Precision in the future.

Katarina

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

First, thank you for correcting the problem. Comment? I understand there was fresh snow on the ground but the technician who was supposed to come between 8-10, came around 1:00. I was off from my work. Also the price I was quoted the night before was about $30 higher. After some discusion and calling the manager, the price went down and with a $15 coupon, it was reasonable because I know that companies charge just for coming to someone's house. The repair was "tiny", it just needed to put the sensor back on the track, which I did not know how to do myself. It seems to me like these sensors are very flimsy, it should be some kind of protection around them (or something) because just a tiny touch and the sensors fall off. The technician was polite and patient until we resolved the payment and the manager seemed to be reasonable to resolve the payment talking with the technician. Thank you.

john turpin

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Great job!

Andrea Warner

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Called in the am and precision was at my house by 12:30pm. Courteous and knowledge technician.

Pedro Leyton

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I just want to take a few seconds to congratulate entire team for providing first class service. From my initial call, to the moment Barry arrived, your team was first class. Barry was 1000% professional, knowledgeable and courteous. He fixed the problem immediately and offered me other important options. Your team is top rated quality. In the future, I will make sure I recommend Barry and your company. Again, thanks for being a first class company.

Joe

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I called Precision to repair a broken spring on my garage door. Michael responded the same day and made the repair. Other companies I contacted said they were booked and could not come for another four days. Michael did offer me a few other options to purchased but was not pushy when I decline. I was very happy with the service provide.

Joseph Y.

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

A+++. Barry came to fix a broken spring in my garage. He was extremely professional and courteous. He worked very quickly to get the repair done and took extra time to ensure it was done perfectly. He made small adjustments to ensure the door was closing the exact amount necessary and that the repair was done properly. I really can't say enough good things about him; I was extremely stressed out about the garage door not working and Barry came in and saved the deal. The quality and price of this repair was unbeatable and I highly recommend Precision. I doubt I'll need another repair again, but if I do, I'm coming to Precision. A+++

Indar Singh

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Mike was very knowledgable and highly efficient.

Lusha

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

The spring of my garage door went broken, I called the phone number and the technician came within 2 hours. He worked really fast to replace the spring on both side. However, your price is really too high--the total charge is $355 including emergency service, giving the fact that a pair of springs are only $40 at Home Depot.

Josh Altman

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

5 Stars! Mike C. was courteous and quick. What I thought would be an expensive job turned out to be a simple repair. It's refreshing to see home improvement professionals who don't try to sell you things you don't need. I'm now a very satisfied customer. Thank you!

Rhoda Green

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

From the moment I contacted Precision Garage customer services to the completion of my repairs, was nothing but a positive experience. Your technician Mike was Professional, Friendly, and, Knowledgeable. He provided me with a call to inform me that he was in route to my house, once he arrived he greeted me with a smile, assessed the damage and immediately made me feel confident and comfortable with his ability to make the necessary repairs to my garage. Upon completion of the repairs he offered me recommendations to maintain the best performance from my garage door. Mike also provided me with a detailed breakdown of my fees for services provided. I would use and recommend this company anytime.

Tokunbo & Sherlita Aderele

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

5 stars i am a repeat customer and Precision garage always deliver. I am always happy with their services, response time, emial notification, call before technician arrive me feel like VIP customer. Thanks Harry and thanks to Mike the technician great job.

Anita Parins

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Mike did not explain to me, when I mentioned problems with the button outside the door not responding as I had been accustomed to previously, that it was a separate job I would need to make another request for, as I would have done. He treated it as if it wasn't important. I'm willing to pay for that. For now I can only use the remotes, and I need to always have one handy.

Ani Huang

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Darrell was our tech and he did a great job. He came when he said he would and worked quickly and quietly--door now works perfectly. He explained everything and was very pleasant to deal with. I would definitely call Precision again and would ask for Darrell.

Steven Stein

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

The service provided by Darrell was excellent.

Brenda Stidham

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Mike repaired our garage door today. He is both professional and efficient. His work is 5 stars.

Robert Smith

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Very professional, Technician knew what the problem was right away. Job completed in a timely fashion.

Diana Lockshin

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

We were very happy with the service we received. We got an email confirming the appointment and telling us who the technician would be, a reminder email, and then a courtesy phone call letting us know out tech was on his way. The repair was done quickly and professionally and the tech was very friendly and professional. Overall great service. If we have any other repairs in the future we will definitely be calling again.

John Desautels

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

The driver was on time and very professional. He was a true gentleman and very helpful. You prices are ridicules high. And only for that reason if i have another problem, I probably will not call again.

David Ledecky

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Great service. Barry explained everything very well regarding repair versus replacement costs on our garage door.

Robbin Somerville

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Thanks Harry for the opportunity to submit a comment. Your representative (Mr. Darrell) provided outstanding customer service for my family and for that reason you can count on us for future business and referrals. Thank you for the prompt service and degree of professionalism. Wishing you, your company and employees big success in the 2015 year.

George Pavlidies

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Our service tech Brian was great and knowledgable. I called on a Sunday night and someone from the company answered and scheduled my visit for the next day. Great service. The only suggestion, I was told the service call included the programming of my device, however, I learned from our tech that we are charged per device for programming. Thats the only difference between 4 star and 5 star for me.

Antony Cesare

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I was extremely pleased with the prompt service I received from Precision Door for a broken garage door spring. I called with my problem at 9 AM and by 1 PM the same day my repair was completed. I was extremely pleased with the technician, Barry C. He was prompt, courteous, and efficient. I was impressed that he took the time to explain the repair work and the parts that were being used. Precision Door is well represented by Barry

Patty Kirsch

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

This is the second time we have used Precision and both times Barry was our technician. He did a fabulous job, was on time, polite and knows his stuff. This time he repaired our garage door, it wasn't opening and closing properly and one of the rollers came out of the track. Barry was done in about 30 minutes. He also called us from his previous job so we knew when to expect him.