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OUR AVERAGE RATING 1 2 3 4 5 WITH 3,091 REVIEWS
OUR AVERAGE RATING
1 2 3 4 5 (3,091)

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Read what people are saying
about Precision Garage Door

Precision Garage Door of Washington DC Maryland Suburbs
has received 3091 reviews, averaging 4.87 Stars:
1 2 3 4 5
1 2 3 4 5
Date: 02/28/2013
Broken Garage Door Spring Repair
Bowie, MD
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Garage door spring broke last night and precision doors was able to come out and fix it today. The technician, Barry C. Was extremely courteous and quite knowledgeable. He readily explained every aspect of the problem and the job to me. He was efficient on the job and got it done within an hour. Barry really is a keeper - he even swept out the garage - pleasant surprise!! Here is the negative however; the price was really high - bottom line, serious mark up on parts. The only reason for 4 stars. Doing the work yourself can be dangerous, so ou pay the price. Despite that, I would call them again.

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A Response from: Brian Tindall

Thank you for your review, and for understanding that our technicians are highly trained and professional.

Service Provided:
Broken Garage Door Spring Repair
Product:
Rollers
1 2 3 4 5
Date: 02/27/2013
Garage Door Repair
Derwood, MD
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

I called to request service and was pleasantly surprised that the technician would be available within 2 hours of my call. The technician quickly determined the problem, fixed it and was on his way.

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A Response from: Brian Tindall

Thank you for your kind words about Precision. We appreciate your business.

Service Provided:
Garage Door Repair
Product:
Cables
1 2 3 4 5
Date: 02/22/2013
Broken Garage Door Spring Repair
Bethesda, MD
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Completely satisfied with the repair of our garage door. Barry was on time, extremely informative (and polite). He explained what needed to be done, then finished the job quickly. When I asked him if we needed a new door or mechanism, he said no; with the repair, all should work well for many years. I recommend Barry wholeheartedly to all who want excellent work and no bull about unnecessary extra work.

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A Response from: Brian Tindall

Thank you for your kind words about Barry and our business. We appreciate our customers.

Service Provided:
Broken Garage Door Spring Repair
Product:
Remotes / Keypad
1 2 3 4 5
Date: 02/21/2013
Garage Door Opener Repair
Greenbelt, MD
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Swift, curteous and thorough service! and Barry was so charming & efficient! He offered me an option for replacing my malfunctioning remote that I didn't know existed and it worked out very well for me. My thanks to Precision.

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A Response from: Brian Tindall

Thank you for choosing Precision for your garage door needs. We appreciate your kind words about Barry.

Service Provided:
Garage Door Opener Repair
Product:
Remotes / Keypad
1 2 3 4 5
Date: 02/20/2013
Broken Garage Door Spring Repair
Bowie, MD
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Your cost to replace my overhead garage door motor for $500.00 is just crazy compared to Sears and Lowes.

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A Response from: Brian Tindall

While we appreciate your comments, I would like to take a moment to inform you that the cost of our operators include professional installation, and warranty. The openers we sell are top-guality. We do appreciate that you need to make decisions about the money you spend.

Service Provided:
Broken Garage Door Spring Repair
1 2 3 4 5
Date: 02/12/2013
Broken Garage Door Spring Repair
Bethesda, MD
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

I called this company because of their rating on Angie's list, and was not disappointed. They appeared on time, the service agent was courteous and eager to explain the work necessary to repair the garage door. After he had completed the repair he again pointed out all of the work that he had completed. Am I satisfied? absolutely.

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A Response from: Brian Tindall

We appreciate your business and your comments. Thank you for choosing Precision!

Service Provided:
Broken Garage Door Spring Repair
1 2 3 4 5
Date: 02/11/2013
Broken Garage Door Spring Repair
Gaithersburg, MD
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

From the initial phone call to the completion of service - very prompt scheduling, professional and courteous staff, and service exceeded my expectations. Would highly recommend Precision Door Service. Thanks Harry (owner)and Barry (technician)! Dan D

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A Response from: Brian Tindall

Thank you! We appreciate your comments, but most of all, your business!

Service Provided:
Broken Garage Door Spring Repair
1 2 3 4 5
Date: 02/10/2013
Garage Door Opener Install
Silver Spring, MD
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Very professional, on time, excellent instructions, neat, polite. I highly recommend your company.

-

A Response from: Brian Tindall

Thank you for taking the time to write a review. We appreciate your business.

Service Provided:
Garage Door Opener Install
Product:
Belt Drive Garage Door Opener
1 2 3 4 5
Date: 02/04/2013
Garage Door Opener Install
Temple Hills, MD
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

The technician was on time and completed putting in a new garage opener and remote in a reasonable time frame.

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A Response from: Brian Tindall

Thank you for choosing Precision! We appreciate your business.

Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
1 2 3 4 5
Date: 01/30/2013
Garage Door Opener Install
Potomac, MD
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Service Technician arrived at the appointed time. A worn out door opener was removed and a new opener was expertly installed and operational withing an hour! My response to Barry C. as he departed was,OUTSTANDING PERFORMANCE! Precision is a five star operation. Need door service? Call them for the most economical and best service.

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A Response from: Brian Tindall

Thank you for your great endorsement of Precision! We appreciate you business, and look forward to working with you and your neighbors in the future.

Service Provided:
Garage Door Opener Install
Product:
Belt Drive Garage Door Opener
1 2 3 4 5
Date: 01/22/2013
Broken Garage Door Spring Repair
Silver Spring, MD
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Barry was incredibly professional and honest with us. He was on time and did a large amount of work in a very reasonable time frame. He did our repairs on a sub-zero weather day without any complaints! He repaired both of our garage doors and we are very happy with the results. Thank you, Barry!

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A Response from: Brian Tindall

Our customers love Barry! He does a great job, and is very knowledgeable. Thank you for choosing Precision.

Service Provided:
Broken Garage Door Spring Repair
Product:
Cables
1 2 3 4 5
Date: 01/16/2013
Garage Door Repair
Gaithersburg, MD
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Our door would get stuck when opening. We were able to schedule a time quickly and actually got the same technician who repaired our door previously. We were informed when they were coming prior to their arrival. Barry fixed the problem and told us that we should have annual maintenance on our door because of the size of our door and because it has had to be repaired multiple times. We are very satisfied with the service we received.

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A Response from: Brian Tindall

Thank you for your trust in Precision! We appreciate your business.

Service Provided:
Garage Door Repair
1 2 3 4 5
Date: 01/12/2013
Broken Garage Door Spring Repair
Gaithersburg, MD
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Five star all the way. Same day service fantastic. The technician Bill did an outstanding job.

-

A Response from: Brian Tindall

Thank you for your comments and your business!

Service Provided:
Broken Garage Door Spring Repair
1 2 3 4 5
Date: 01/09/2013
Garage Door Opener Repair
Upper Marlboro, MD
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Tech showed up on time. Great customer service. Phone customer service was excellent too. I could actually understand what she was saying. And was rather pleasant. Will call again! and will recommend.

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A Response from: Brian Tindall

We look forward to doing business again with you and your neighbors.

Service Provided:
Garage Door Opener Repair
1 2 3 4 5
Date: 01/04/2013
Garage Door Repair
Gaithersburg, MD
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

great professional service. One suggestion is having the date and time of the appointment hotlink to sync with calendar.

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A Response from: Brian Tindall

Thanks so much for your comments!

Service Provided:
Garage Door Repair
1 2 3 4 5
Date: 01/03/2013
Broken Garage Door Spring Repair
Upper Marlboro, MD
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

I thought I was calling Clinton Garage Doors because they had repaired my springs at my previous home. At first, my scheduled time was for the date I called (1-2-13) between 1-3 pm, I thought, "Wow good service!" I received a call @ 12:20 stating that the repairman would be there the next day between 7-9am. I called my job and told my supervisor that I will be in around 10 or so. The repairman did not arrive until 9:45am only after I called your company to say that I did not receive a call from the repairman and asked if he was still coming. He then quoted me a price that I thought was too high (over $600)probably because I was already upset because of the tardiness. He told me that I had to get both springs even though only one was broken. He explained why both had to be replaced which made sense to me (at my other home, the repairperson only had to do one for around $100). I only went with Precision Doors because I was in a hurry to just get it fixed. I did apologized to the repairman for my attitude. My total experience was a 2 star. The work I give 4 star.

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A Response from: Brian Tindall

Thank you for your comments. We appreciate your rating on the work that was done. We do apologize for the delays. We try hard to keep on our schedule, but sometimes the customers before you need a bit more of our attention and time.

Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
1 2 3 4 5
Date: 12/29/2012
Broken Garage Door Spring Repair
Gaithersburg, MD
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

I called that morning. The repair crew was there at 2pm that afternoon and replaced the spring within one hour. Great service.

-

A Response from: Brian Tindall

Thank you for your business!

Service Provided:
Broken Garage Door Spring Repair
1 2 3 4 5
Date: 12/21/2012
Broken Garage Door Spring Repair
Rockville, MD
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

The price quote was outrageously high with no guarantee that the service will solve the problems. A total waste of our time and ~$50 of service visit fee!

-

A Response from: Brian Tindall

Barry gave you an estimate for a rebuild. You stated you had a quote from Home Depot for a new door. We understand that it is your money, but we hope you explained to the rep at Home Depot that you have an 18 foot door, with low headroom and need supports. That is a special order door, and will take extra means to install. We wish we could have been able to help you understand that when our technician was there. Good luck with your project.

Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
1 2 3 4 5
Date: 12/20/2012
Broken Garage Door Spring Repair
Rockville, MD
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

great job, knowledgable, called to say running a few minutes late very professional

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A Response from: Brian Tindall

Thank you for your business!

Service Provided:
Broken Garage Door Spring Repair
Product:
Cables
1 2 3 4 5
Date: 12/18/2012
Garage Door Repair
Waldorf, MD
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

I am VERY disappointed with the experience I had. I was given an appointment time range between 10:00 am and 12:00. The technician arrived at 2:35. He walked to the garage door and as soon as I lowered the door, he said it would cost me $75.00. He sprayed some WD-40 and touched something on the garage door opener. I asked him repeatedly if that was going to fix the problem of the door going back up automatically instead of staying down when lowered. He said I needed to put WD-40 on it about every two weeks. I asked him what the $29.99 charge was for and was told that was just for him showing up. Before he drove away, I informed him that the door was still doing what I had originally made the call about. He then came back and lowered the door. It stayed down that time. He then told me that if I got tired of what it was doing I could call your company back and he would take $75.00 off the 500 dollar plus cost of replacing the motor. I feel that this was a rip-off. I still am not comfortable that my garage door will remain closed. I was charged 104 dollars for less than 10 minutes of service and the door is still not satisfactorily repaired. I will not contact this company again.

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A Response from: Brian Tindall

Thank you for your comments, and allowing us to discuss this with you. A refund was sent to you. We want our customers to be happy, and may have been lax in explaining everything to you. We look forward to doing business with you in the future.

Service Provided:
Garage Door Repair
1 2 3 4 5
Date: 12/17/2012
Broken Garage Door Spring Repair
Waldorf, MD
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Alan was very kind and efficient, and diagnosed our issue, which involved replacing the springs and bearing. He worked quickly to resolve it, and explained how the door was in better shape now. We are pleased with how efficient, and quickly Alan and Precision responded to our need, and at this busy time of year, we appreciate your help! Many thanks ~ Tom and Lynn Vinciguerra Waldorf MD

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A Response from: Brian Tindall

Thank you for your kind words. We try hard to make sure all of our customers are educated about their doors, and satisfied with their service.

Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
1 2 3 4 5
Date: 12/13/2012
Broken Garage Door Spring Repair
Potomac, MD
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Barry was incredible. Professional. Got the job done efficiently. Honored all warranties without me having to make sure.

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A Response from: Brian Tindall

Barry does a great job! Thank you for your business!

Service Provided:
Broken Garage Door Spring Repair
1 2 3 4 5
Date: 12/12/2012
Garage Door Repair
Gaithersburg, MD
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Service response outstanding. Technician explained problem issue and immediate fix and overall best option for long term repair. Repairs made quickly and professionally.

-

A Response from: Brian Tindall

Thank you for taking the time to write a review. We appreciate your business.

Service Provided:
Garage Door Repair
Product:
Springs
1 2 3 4 5
Date: 12/06/2012
Garage Door Repair
Potomac, MD
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

My technician, Barry C., rates 10 stars. The service was aggravation-free and actually a delight. I feel safe again with a trouble-free garage door. Thank you.

-

A Response from: Brian Tindall

Thank you for your kind words. We appreciate our Precision customers!

Service Provided:
Garage Door Repair
Product:
Opener
1 2 3 4 5
Date: 12/03/2012
Garage Door Opener Install
Bethesda, MD
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Wow! I had been thinking about writing...and then received your e-mail. Thank you! Found you online. Needed a new garage door opening system. Was very happy with the online references. Barry and his helper came today....I was impressed. Knowledgeable, courteous, polite, efficient. Couldn't be happier! Appreciated his explanations, suggestions, and how he made sure we knew how to operate it before leaving. Send me Barry anytime! Again, Thank you!

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A Response from: Brian Tindall

Barry is wonderful! Thank you for choosing Precision.

Service Provided:
Garage Door Opener Install
Product:
Belt Drive Garage Door Opener
1 2 3 4 5
Date: 11/30/2012
Garage Door Opener Repair
Potomac, MD
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

The technician and helper (Barry and Tim) who came to fix my garage door openers were fantastic! They fixed the problem with 3 openers, pointed out a dangerous situation with a cable, gave me price estimates on each part of the repair and finished the job in short time. They even swept the leaves out of my garage before they left! I would highly recommend them to anyone.

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A Response from: Brian Tindall

We love our technicians! They treat our customers well. Thank you for your kind words and your business.

Service Provided:
Garage Door Opener Repair
Product:
Opener
1 2 3 4 5
Date: 11/26/2012
Garage Door Opener Repair
Ashton, MD
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

This technician, William Byrne, went to this job site right away and found/resolved the item right away. He was very professional and explained how he resolved the issue very thoroughly and then performed a careful 25-point inspection on each of our garage doors. Kudos to the technician and the Company! I give William a five star.

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A Response from: Brian Tindall

Thank you for your business and kind words!

Service Provided:
Garage Door Opener Repair
Product:
Rollers
1 2 3 4 5
Date: 11/26/2012
Garage Door Repair
Laurel, MD
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Came home from vacation on a weekend and found garage door wouldnâ??t open. I called the company I usually use. Their recording said they were closed and I could leave a message and probably get on Monday's schedule. Had to get the car out before Monday so I checked Angie's list and found Precision highly rated with 24/7 service. Customer Service was very helpful and sent Barry out that afternoon. He immediately found and fixed the problem. It was a low cost simple fix without weekend premium charges. Barry even showed me how to prevent the problem in the future and how to resolve some other issues I had with one of the doors that sticks in hot weather. Great service and people. I would definitely use them again.

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A Response from: Brian Tindall

We appreciate the confidence in Precision. Thank you for your kind words.

Service Provided:
Garage Door Repair
Product:
Springs
1 2 3 4 5
Date: 11/21/2012
Garage Door Repair
Olney, MD
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Because it was a Saturday and I knew the garage door company I usually use wasn't open week-ends. I decided to look on the internet for week-end workers. The first site that came up was Precision Overhead Garage. Their website said if you call before noon, you can get an appointment that day. Even though it was 1pm, I decided to call anyway. After explaining that I couldn't close or open my garage door, they told me they would go ahead and schedule a time that day...even though it was after their same-day service cut off time of noon. They told me the technician would arrive between 3pm-5pm and he would call before coming (that was nice because I was able to run errands locally and not have to wait at home for those 2 hours). I also have to mention that although the company used an answering service to take the call and schedule the appointment, the gentleman that helped me was also very professional and courteous. Derrick, the technician that was assigned to the repair, called to tell me he was on his way. It was also within the arrival timeframe the company had promised. When he got to my house, he was polite and professional. He assessed the problem and made sure that I was clear about the cost of the repair and the cost of the service call. I agreed and he immediately went to work. He never tried to sell me any other services or parts or repairs that weren't needed. He was finished within 45 minutes and the door worked perfectly. I was able to pay with a credit card even without them being able to verify the information because it was a week-end. I was very impressed that they did that, especially because I was a new customer and had no history with them. Obviously, by my 5-star rating, I would recommend them to anyone who is looking for a professional garage door company. Thank you to Derrick and Precision Overhead Garage Door Service!!

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A Response from: Brian Tindall

We appreciate your business, and your trust in Precision!

Derrick E Service Provided:
Garage Door Repair
Product:
Springs
Technicians: Derrick E
1 2 3 4 5
Date: 11/20/2012
Broken Garage Door Spring Repair
Potomac, MD
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Wonderful & polte technicians. Explained everything to my understanding.

-

A Response from: Brian Tindall

Thank you for you confidence in Precision!

Service Provided:
Broken Garage Door Spring Repair
Product:
Remotes / Keypad
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Washington DC Area (202) 684-7282
Bethesda | Silver Spring Area (301) 893-7659
Clinton Area (301) 485-6848
Gaithersburg | Germantown Area (301) 363-4052
Laurel Area (301) 358-0637
Edgewater Area (410) 260-0966
Waldorf | La Plata Area (301) 747-3185
Frederick Area (301) 620-0488
Precision Garage Door of Frederick
Office: (240) 549-5777
1090 W Patrick St
Unit 1A
Frederick, MD 21703
Precision Garage Door
Office: 301-610-3006
525 W Main St
Unit 151
Laurel, MD 20707
Precision Garage Door Service of Rockville
Office: 240-228-8030
15736 Crabbs Branch Way
Unit Business 2
Derwood, MD 208555

Licenses

MHIC#
138079
D.C. License
420220000112