Garage Door Repair Reviews in Washington DC Maryland Suburbs (Page 98)

Very professional, Technician knew what the problem was right away. Job completed in a timely fashion.

- Robert Smith

Thank you for choosing Precision for your garage door needs!

We were very happy with the service we received. We got an email confirming the appointment and telling us who the technician would be, a reminder email, and then a courtesy phone call letting us know out tech was on his way. The repair was done quickly and professionally and the tech was very friendly and professional. Overall great service. If we have any other repairs in the future we will definitely be calling again.

- Diana Lockshin

We look forward to working with you again. Thank you!

The driver was on time and very professional. He was a true gentleman and very helpful. You prices are ridicules high. And only for that reason if i have another problem, I probably will not call again.

- John Desautels

Thank you for choosing Precision. We appreciate your comments. We know our prices are higher than others, but that is because we only use highly trained technicians and quality parts, and stand behind our work.

Great service. Barry explained everything very well regarding repair versus replacement costs on our garage door.

- David Ledecky

Thank you for choosing Precision!

Thanks Harry for the opportunity to submit a comment. Your representative (Mr. Darrell) provided outstanding customer service for my family and for that reason you can count on us for future business and referrals. Thank you for the prompt service and degree of professionalism. Wishing you, your company and employees big success in the 2015 year.

- Robbin Somerville

Thank you for choosing Precision for your garage door needs. We appreciate your comments about Darrell.

Our service tech Brian was great and knowledgable. I called on a Sunday night and someone from the company answered and scheduled my visit for the next day. Great service. The only suggestion, I was told the service call included the programming of my device, however, I learned from our tech that we are charged per device for programming. Thats the only difference between 4 star and 5 star for me.

- George Pavlidies

Thank you for choosing Precision and your nice comments about Brian.

I was extremely pleased with the prompt service I received from Precision Door for a broken garage door spring. I called with my problem at 9 AM and by 1 PM the same day my repair was completed. I was extremely pleased with the technician, Barry C. He was prompt, courteous, and efficient. I was impressed that he took the time to explain the repair work and the parts that were being used. Precision Door is well represented by Barry

- Antony Cesare

Barry does represent Precision well. We appreciate your business!

This is the second time we have used Precision and both times Barry was our technician. He did a fabulous job, was on time, polite and knows his stuff. This time he repaired our garage door, it wasn't opening and closing properly and one of the rollers came out of the track. Barry was done in about 30 minutes. He also called us from his previous job so we knew when to expect him.

- Patty Kirsch

Thank you for your continued confidence in Precision, and your comments about Barry. We appreciate our customers!

I called Precision the morning of Friday Jan. 2 when my garage door spring broke right before New Year holiday. I was pleasantly surprised by the prompt response and enthusiastic attitude to serve during what should be a long holiday weekend for many. Barry, Precision's top-notch technician, came right on time at noon for the 12:00 - 4:00 pm window I was promised. I was very impressed to see how Barry was so passionate with his work. He completed the service promptly just the way he described in detail for me. I highly recommend Precision should anyone ever need garage door services.

- Tiny Cholvibul

Thank you for your recommendation and your business. Our customers love Barry!

Keypad replacement under warranty should be free of charge. The persons who came did a nice job, except forgetting to set up Password of the second opener. None of the service performed below can be chosen and without it error appears, so I choose one of them at random.

- Yuan Shen

Thank you for allowing us to get back to you to ensure everything was just as it should be.

Your company replaced an early GMC garage door opener with a new Liftmaster system several years ago and serviced it twice, the first time a few years ago and the second time yesterday. Barry did the installation to my complete satisfaction. When I called for service the first time, to my surprise, Barry was sent and did a great job at a modest price. When I needed service again a few days ago I called your company again and asked for Barry, if possible, and I was pleased that it was arranged even though he been reassigned to another area. I was very pleased to see Barry again, and the work was performed very well and, again, at a very reasonable cost. As a result of these three performances, I rate Barry's performances very highly! And I also commend the young lady who took my call and made the arrangements for Barry to respond to my request, and to the young technician who helped Barry perform the work, and finally to you the service manager for seeking my assessment of the company's performance. (Purchased and installed rubber strip on bottom of garage door door.)

- Doane Kiechel

Thank you for your business and your comments. Our customers love Barry, and always ask for him. We wish we could clone him to cover all of our areas!

Alan was our service man and he was outstanding. He explained everything to us and was courteous and efficient. We had a new motor installed and also purchased an extra remote control. We had used Precision once before and were so happy with that service that we definitely wanted to use them again.

- William Miller

Thank you for your continued business and confidence in Precision. We appreciate your business and your comments.

I give 4 stars. I would have given 5 stars but the technician called me at the end of the Appointed time to tell me he was sick and he could not make the appt. True to his word, he did arrive at the appointed time the next working day. He was courteous and very professional. The Job was completed in a timely manner

- Linda Dixon

Thank you for understanding that our employees do occasionally get sick, but glad that we were able to get to you in a timely manner.

The technician they sent was quick and courteous. He didn't sell things that weren't necessary. The difference in performance is night and day. One minor issue... For what i spent in door repairs (over 900), i wish he would have suggested replacing the door. if the prices were anywhere in the same ballpark, i definitely would have chosen a new door.

- Michael Revel

Thank you for your comments. We try to give our customers all options, and will ensure that training continues.

Truly excellent service. We needed our old garage door opener replaced.Service technician Barry was on time and extremely professional. He answered all my questions and was willing to accomodate me on placement of certain items such as the keypad and laser beams. My one minor complaint is that the company imposes a small service charge for hauling away the old equipment. For the price we are paying, that should be included. while I appreciate that the Company is not in the business of hauling away garbage, it did seem a bit chintzy to me to charge extra for service that is absolutely needed. Aside from that one minor issue, I would heartily recommend this company and technician Barry to anyone at anytime.

- Jeff Werthan

We appreciate your business and your comments. We will consider your comments in our on-going business matters.

The installer was knowledgeable, efficient and fully explained the work required. I would recommend your company.

- Robert & nancy Osinoff

We appreciate your business and your comments. Thank you!

Super fast, on time service with knowledge and absolutely no pushing of not needed products or services. When I do need the new garage door, I will only call Precision.

- Eric Roberts

Thank you for choosing Precision. We look forward to serving you again.

5 stars Quick and excellent service. Would use again.

- Betty Silon

We appreciate your business and the time you took to write a review. Thank you!

Five plus stars. Brian arrived bright and early,diagnosed and fixed our problem in a trice and did the safety check. We are repeat customers and as pleased this time as we were the last time. You run a quality operation of which you -- and folks like Brian representing you --you should be proud.

- Chris Kirtz

Thank you! We are proud of our business and our employees. We appreciate your business.

5 star on time and gave fair estimate...friendly and with knowledge of garage door repair. what more does a homeowner look for?

- John Konkus

Thank you for choosing Precision. We appreciate your business and your comments.

I read about you in Angie's List. The reviews you received were excellent and my assessment equals theirs. A very pleasant woman answered my call and told me that Darrell would be arriving in the afternoon between the hours of 1:00 to 5:00. She followed up with an e-mail confirming our conversation. Darrell did arrive during the hours given to me. He was extremely pleasant and got to work right away assessing what was wrong and what he needed to do to repair the door. He patiently answered all my questions and he quickly repaired the broken spring. I couldn't have asked for better service from him and from everyone else I spoke with in your organization.

- Ed St. Jean

We appreciate your comments about the service you received from Precision Doors from start to finish. We strive to ensure all of our customers have the same pleasant experience you did. It's especially nice when customers take time from their busy day to write a review. We will share your comments with our customer service center, as they are the initial contact you made with Precision. We will also share your comments with Darrell and our owners and manager. We look forward to serving you and your neighbors in the future. Thank you for your business. Happy Holidays!

I have used Precision several times. This time around I asked to have my garage door remote replaced and programed. The Tech world respond ed to my call was very knowledgeable, professional and practice fair business ethics. He even helped me over the phone to reprogram remote after I wiped his programming. We will use him again both is Beltsville home and Randallstown md.

- John Varghese

Thank you for your comments and your business. We appreciate our customers!

The springs on my garage door snapped and broke, I immediately called Precision and they arrived at my home the same day and performed the necessary repairs. I was extremely pleased. In the future, Precision will be the company I use if I have any more garage-related issues.

- Carroll Williams

We appreciate your business and your kind words. Thank you!

The technician Barry called to alert me of his arrival. He was on time. Took time to show me what he would do. And then performed the repairs well.

- John Stodola

Thank you for your business and your review.

After one Repair person told me I needed a whole new opener, Al came and determined that I needed new electronic eyes, which he replaced. I thought the price was a little high, but my garage door now works.

- Debra Drayton

We appreciate your business. Thank you for choosing Precision!

Precision sent a Tech out the same day of my initial call (Saturday). However they had to order a part. The tech temporary fixed the door so that it would operate over the weekend. First thing on Monday, they fixed the door as promised. $30 dollar off coupon on line, plus prompt service! No complaints!!

- Alfred Clark

Thank you for choosing Precision for your garage door needs!

I was given a service window of between 2pm-4pm. Technician, Alan, arrived close to 2pm and was polite and professional. He informed me of what needed to be done, provided an estimate and began his task. Shortly thereafter, he completed the job and asked me to check for satisfaction. I would recommend the services of Precision Door.

- Henri Cooper

Thank you for taking the time to review your service. We appreciate your business.

I was charged $215 to re-hang my motor and make some adjustments. How do you justify that cost? I feel like I got duped.

- Chalanya Pelham

We will try to contact you to explain the costs and the justification for the pricing. We strive to have happy customers. Thank you for your business.

I am very happy with the technician. He has explained things properly and did fantastic job. He was her on time too. I have already recommended precision to my neighbor. She is looking to install new garage door opener.

- Arshad Naseem

Thank you for your comments and your business.

Although the service was good it was VERY expensive, Over $500 for 2 new springs, rollers and cable on one door.... the parts cost about $150 max, the serviceman was only at my home one hour. I couldn't even get the $50 service charge credited. Merry Christmas

- Linda Goodman

Thank you for allowing us to explain the costs to you, along with the work that was done. We will do a better job of explaining that at the time of service.