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OUR AVERAGE RATING 1 2 3 4 5 WITH 3,091 REVIEWS
OUR AVERAGE RATING
1 2 3 4 5 (3,091)

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Read what people are saying
about Precision Garage Door

Precision Garage Door of Washington DC Maryland Suburbs
has received 3094 reviews, averaging 4.87 Stars:
1 2 3 4 5
1 2 3 4 5
Date: 07/21/2012
Broken Garage Door Spring Repair
Gaithersburg, MD
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Technicians were on time, courteous, and explained our options thoroughly. Installation was completed in a timely manner, with a thorough clean up. Particularly impressive was the very clear explanation of using the new products. The technician was very diligent in ensuring that we would know how to use the new system.

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A Response from: Brian Tindall

Thank you for your review. Barry does an outstanding job explaining our products and work to his customers. We appreciate your business.

Service Provided:
Broken Garage Door Spring Repair
Product:
Belt Drive Garage Door Opener
1 2 3 4 5
Date: 07/18/2012
Garage Door Repair
Upper Marlboro, MD
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

The technician was not only prompt but early. He was very personable and immediately pointed out our problem. It ended up being a relatively minor issue that was causing our problem. We will definitely call again when something comes up!

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A Response from: Brian Tindall

Thank you for your business! We appreciate your kind words.

Service Provided:
Garage Door Repair
1 2 3 4 5
Date: 07/17/2012
Garage Door Repair
Silver Spring, MD
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Precision put in our garage door 11 years ago. They have been out 3 times since to do minor adjustments/repairs. They always come as soon as they can and are polite and efficient. Precision never tries to sell us a part or service we don't need. The technicians explain the problem, explain the options and then leave the plan up to the customer.

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A Response from: Brian Tindall

Thank you for your continued trust and loyalty with Precision! We appreciate your business and your kind words.

Service Provided:
Garage Door Repair
1 2 3 4 5
Date: 07/16/2012
Broken Garage Door Spring Repair
Beltsville, MD
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Technician was courteous, professional and very efficient. Will use Precision again.

-

A Response from: Brian Tindall

We appreciate your business! Thank you!

Service Provided:
Broken Garage Door Spring Repair
Product:
Rollers
1 2 3 4 5
Date: 07/09/2012
Broken Garage Door Spring Repair
Riva, MD
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

The company sent a qualified tech., that was on time and did the garage door spring in a timley manor. I would recommend and would call again!

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A Response from: Brian Tindall

Thank you for your kind words. Alan works hard to make sure his customers are pleased with the work he does!

Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
1 2 3 4 5
Date: 07/08/2012
Garage Door Opener Install
Fort Washington, MD
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Alan was very courteous, on time, professional and efficient in his work. I also appreciate your communication via email providing photo identification of all your technicians for facial recognition thus preventing would-be fraudsters.

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A Response from: Brian Tindall

We appreciate your kind words about Alan and Precision. We look forward to serving your friends and neighbors.

Service Provided:
Garage Door Opener Install
Product:
Belt Drive Garage Door Opener
1 2 3 4 5
Date: 07/05/2012
Garage Door Opener Install
Boyds, MD
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

The staff was helpful in scheduling the appointment quickly. The staff called to let me know the techician was ahead of scheduled and worked well with me to meet the new plan. I have had openers installed by other places and it took twice as long because the staff really did not know what they were doing. It is worth the extra money to go with an expert. I use this company for all my garage door needs and have been very satisfied every time.

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A Response from: Brian Tindall

Thank you very much for your kind words. We appreciate your business.

Derrick E Service Provided:
Garage Door Opener Install
Product:
Remotes / Keypad
Technicians: Derrick E
1 2 3 4 5
Date: 06/16/2012
Garage Door Repair
Potomac, MD
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Our garage door fell off the track yesterday and Barry had it good as new first thing this morning. Excellant, courteous and prompt service. A pleasure to work with.

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A Response from: Brian Tindall

Thank you for your review. Barr always does a great job for our customers. We appreciate your business.

Service Provided:
Garage Door Repair
Product:
Springs
1 2 3 4 5
Date: 06/14/2012
Garage Door Opener Repair
Laurel, MD
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

I got your name from my neighbor and I would also recommend your company. The technician was on time and did a wonderful job explaining things. Barry was very professional and everything was done in a timely manner. I would use your services again.

-

A Response from: Brian Tindall

Thank you for your business. We appreciate your kind words.

Service Provided:
Garage Door Opener Repair
1 2 3 4 5
Date: 06/08/2012
Broken Garage Door Spring Repair
Rockville, MD
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

I called Precision Doors yesterday to replace a broken torsion spring. I was told by Harry that it would cost between $169 to $179 per spring, plus a $30 service charge. A technician arrived on the same day and performed a quick and proffesional replacement of both springs, however I was charged for this job $525 rather than max of $388 as I was quoted on the phone. I had not much choice because my wife's car was trapped inside the garage, and had to agree. The technician (Barry) told me that the phone quotes are low to get the work and he has to explain later to customers why the actual cost is much higher... I do not find this practice acceptable. Be careful when dealing with this company!

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A Response from: Brian Tindall

Thank you for your comments. We strive for 100% customer satisfaction, and do not offer lower prices on the phone to get the job. Our prices are set by me, and the technicians have the freedom to discuss with me if they need to be adjusted. This did not happen in your case, and a partial refund was mailed. I would appreciate an updated review since this matter has been resolved. Thank you.

Service Provided:
Broken Garage Door Spring Repair
1 2 3 4 5
Date: 06/07/2012
Garage Door Repair
Germantown, MD
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

We had some problems with our garage doors. Our technician was Barry C and he was very prompt and polite. He explained everything he was going to do as well as the cost estimate, which seemed a little high but we agreed to it. The repairs were completed in a timely manor.

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A Response from: Brian Tindall

Thank you for your comments and your business!

Service Provided:
Garage Door Repair
1 2 3 4 5
Date: 06/07/2012
Garage Door Opener Repair
Montgomery Village, MD
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Quick, professional, and right on time. Thanks for an outstading job.

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A Response from: Brian Tindall

We strive for 100% customer satisfaction, and appreciate your business.

Service Provided:
Garage Door Opener Repair
1 2 3 4 5
Date: 05/31/2012
Broken Garage Door Spring Repair
Upper Marlboro, MD
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Tech was prompt, took half a look and said you need a new door, no attempt to go near it! Surely he could have at least made some attempt.

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A Response from: Brian Tindall

Spoke with customer. Door in bad shape. Needs replacement.

Service Provided:
Broken Garage Door Spring Repair
1 2 3 4 5
Date: 05/29/2012
Garage Door Opener Repair
Bethesda, MD
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

You folks do great work, and your technicians are very competent and pleasant to work with. Again, thank you.

-

Service Provided:
Garage Door Opener Repair
Product:
Springs
1 2 3 4 5
Date: 05/27/2012
Garage Door Repair
Germantown, MD
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

While the service was impecable, I was disheartened with the cost. The service call was $49 and was not applied to the work I needed done. I had two brackets installed which took ten minutes and another $99. The total was so high that with another 50-100 I could have had a whole new opener...for just two brackets? Really? Sad....

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A Response from: Brian Tindall

Thank you for your comments. Our service charge covers the trucks, technician time and cost of fuel. We use o ly high quality parts, and certified technicians.

Service Provided:
Garage Door Repair
1 2 3 4 5
Date: 05/26/2012
Broken Garage Door Spring Repair
Bowie, MD
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Arrived promptly, assessed and repaired garage door springs and coil, and was very professional. Alan is the best...and kudos to your overall process and responsiveness...love the email notification with picture of technician and prompt communication.

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Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
1 2 3 4 5
Date: 05/22/2012
Broken Garage Door Spring Repair
Huntingtown, MD
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

They answered my service request immediately, and gave me an appointment for the next day. They were efficient and good.

-

Derrick E Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Technicians: Derrick E
1 2 3 4 5
Date: 05/13/2012
Garage Door Opener Repair
Bowie, MD
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

This company gets a 5 from me. They were professional, timely, fast, experienced, and completely customer service oriented. They get my highest endorsement.

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A Response from: Brian Tindall

Thank you for your confidence! We appreciate your business!

Service Provided:
Garage Door Opener Repair
Product:
Opener
1 2 3 4 5
Date: 05/13/2012
Broken Garage Door Spring Repair
Kensington, MD
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Barry and his helper were outstanding and extremely competent. Their personalities were bright and engaging. Anytime I have problems with my garage door, I want BARRY. Thanks for allowing me to share these comments with perspective customers.

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A Response from: Brian Tindall

Thank you for your business and your kind words! We will share them with Barry. He does an outstanding job for our customers.

Service Provided:
Broken Garage Door Spring Repair
Product:
Opener
1 2 3 4 5
Date: 05/12/2012
Garage Door Opener Repair
White Plains, MD
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Prompt service. Fixed both garage door openers. Thanks.

-

Service Provided:
Garage Door Opener Repair
Product:
Rollers
1 2 3 4 5
Date: 05/11/2012
Garage Door Opener Repair
Laurel, MD
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Barry was my repair guy. I would definitely call Precision and Barry for the next repair job. He gave me helpful hints on routine maintenance. He was very knowledgable, helpful, friendly, and businesslike. He deserves 5 stars. Happy Trails!

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A Response from: Brian Tindall

Thank you for your feedback. We appreciate your business!

Service Provided:
Garage Door Opener Repair
Product:
Springs
1 2 3 4 5
Date: 05/10/2012
Garage Door Repair
Upper Marlboro, MD
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

JR was to call back after he check to see if he would have to order a new garrage door or if i was goingto go with three new panels for the door... JR just left me hanging, It was only going to take one hour to do this task.

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A Response from: Brian Tindall

Thank you for your email. JR always calls customers back within a day. Unfortunately he had an emergency with his mother, and could not call you back for 24 hours. I'm glad you were contacted today by JR and our office manager. Please contact us when you are ready to purchase your door.

Service Provided:
Garage Door Repair
1 2 3 4 5
Date: 05/08/2012
Broken Garage Door Spring Repair
Bethesda, MD
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Barry provided great service. He called before the appointment so I would not have to wait. He was very knowledgeable about the repair, and performed the job quickly.

-

Service Provided:
Broken Garage Door Spring Repair
Product:
Rollers
1 2 3 4 5
Date: 05/03/2012
Garage Door Opener Install
Bethesda, MD
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

This is a great company. I needed to get a frozen garage door fixed to sell a house. It had not been opened in over twenty years and I could not budge it. I also wanted to check into getting automatic door openers installed on both doors. I called on a Wednesday and on Thursday morning Barry showed up from Precision Door, looked at the job and gave me a firm estimate on the spot. One hour later he had the door fixed and repaired issues on the other door. Both worked like a charm. I asked about the estimate for automatic door openers. He gave me a very good price which I said I wanted it. I figured it would be few days before he could install them. He said no he could do it that same day. Amazing turnaround. Highly recommend this firm. A rare exceptional experience from a great local firm.

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A Response from: Brian Tindall

Thank you for your business! We are happy that you were pleased with the excellent service you received from Barry.

Service Provided:
Garage Door Opener Install
1 2 3 4 5
Date: 05/01/2012
Broken Garage Door Spring Repair
Potomac, MD
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

5 Stars! Service was great-- all was fixed same day I called. Everything explained thoroughly from new products to pricing. Could not have been more satisfied and will recommend to anyone needing garage door work/repair. Thank you!

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A Response from: Brian Tindall

We appreciate your comments and your business, Thank you!

Service Provided:
Broken Garage Door Spring Repair
Product:
Belt Drive Garage Door Opener
1 2 3 4 5
Date: 04/29/2012
Install Garage Doors
Bethesda, MD
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

John was very good. Competent, polite, fast and a clean work area. Very pleased.

-

A Response from: Brian Tindall

Thank you for taking the time to write a review. We appreciate your business!

Service Provided:
Install Garage Doors
1 2 3 4 5
Date: 04/29/2012
Install Garage Doors
Silver Spring, MD
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

John was great. Wonderful job installing and cleaning up!

-

Service Provided:
Install Garage Doors
1 2 3 4 5
Date: 04/28/2012
Garage Door Repair
Germantown, MD
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

My technician was prompt, polite and seemed to be very knowledgable. Fixed the issue at a reasonable cost. Thanks again.

-

Service Provided:
Garage Door Repair
Product:
Springs
1 2 3 4 5
Date: 04/27/2012
Garage Door Opener Install
Potomac, MD
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Outstanding service technician; went right to work; programmed the new garage opener; sold me a second; showed me how to use the extra for either door. He was kind, patient, answered all my questions and elaborated on them. You run a great operation. Sincerely, Steven Silverman

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A Response from: Brian Tindall

Thank you for your kind words about Barry. Our customers love him! We appreciate your business!

Service Provided:
Garage Door Opener Install
Product:
Opener
1 2 3 4 5
Date: 04/27/2012
Garage Door Opener Repair
Silver Spring, MD
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Looked up on Angies list. Liked the write up & credentials + proximity to where we lived. Door had a safety hazard due to failing components so we elected to have overhaul kit instlled. Barry was very professional, fast, & particular in making sure every thing was installed, serviced & running smooth before he left. Wow. What a difference in how the door is operating now. Like night & day from before.

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A Response from: Brian Tindall

Thank you for your business. Barry does a great job, and customers love him!

Service Provided:
Garage Door Opener Repair
Product:
Springs
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Washington DC Area (202) 684-7282
Bethesda | Silver Spring Area (301) 893-7659
Clinton Area (301) 485-6848
Gaithersburg | Germantown Area (301) 363-4052
Laurel Area (301) 358-0637
Edgewater Area (410) 260-0966
Waldorf | La Plata Area (301) 747-3185
Frederick Area (301) 620-0488
Precision Garage Door of Frederick
Office: (240) 549-5777
1090 W Patrick St
Unit 1A
Frederick, MD 21703
Precision Garage Door
Office: 301-610-3006
525 W Main St
Unit 151
Laurel, MD 20707
Precision Garage Door Service of Rockville
Office: 240-228-8030
15736 Crabbs Branch Way
Unit Business 2
Derwood, MD 208555

Licenses

MHIC#
138079
D.C. License
420220000112