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OUR AVERAGE RATING 1 2 3 4 5 WITH 3,162 REVIEWS
OUR AVERAGE RATING
1 2 3 4 5 (3,162)

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Read what people are saying
about Precision Garage Door

Precision Garage Door of Washington DC Maryland Suburbs
has received 3162 reviews, averaging 4.87 Stars:
1 2 3 4 5
1 2 3 4 5
Date: 04/17/2013
Broken Garage Door Spring Repair
Bowie, MD
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Percision was refered to me by Home Advisors, and on a scale of 1-5 stars I give you guys a (2). Your service tech Alan was VERY rude and came in with an attitude. He said that he had a lot of calls to get too and did not have time to explain things over and over to me. I told him that I would pay for this service call, and let him get going to his next service call.

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A Response from: Brian Tindall

We appreciate your comments and will use them in our training updates.

Service Provided:
Broken Garage Door Spring Repair
1 2 3 4 5
Date: 04/12/2013
Garage Door Repair
Clarksburg, MD
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Service man showed up during the service window, did the job as required, explained the details of the job being done and was very courteous. Excellent experience.

-

A Response from: Brian Tindall

We appreciate your business. Thank you for choosing Precision!

Service Provided:
Garage Door Repair
Product:
Cables
1 2 3 4 5
Date: 04/10/2013
Broken Garage Door Spring Repair
Ashton, MD
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Prompt courteous service....I have used Precision the last 3 times for repairs...definitely will use again!

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A Response from: Brian Tindall

We love our repeat customers! Thank you for choosing Precision for your garage door needs!

Service Provided:
Broken Garage Door Spring Repair
Product:
Opener
1 2 3 4 5
Date: 03/28/2013
Broken Garage Door Spring Repair
Gaithersburg, MD
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

The fact that it's taken me over 2 weeks to write this review is an indication of how busy I've been. The garage door in the basement of my daughter's townhouse began working erratically. I didn't have time to check it out, so following my son's recommendation (he used you guys for critical servicing on his garage door), I called your company. The scheduling was quick, and easily worked into my schedule. Barry arrived right at the appointed time. He was quick and efficient in the repairs - and had to replaced quite a few parts. I'm very satisfied, and more importantly, so is my daughter!

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A Response from: Brian Tindall

Thank you for your business! We appreciate your continued loyalty to Precision!

Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
1 2 3 4 5
Date: 03/28/2013
Broken Garage Door Spring Repair
Rockville, MD
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Barry was right on time, explained everything that he did, and was polite and professional. A good experience.

-

A Response from: Brian Tindall

Barry does a great job, and customers love him! Thank you for your business.

Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
1 2 3 4 5
Date: 03/14/2013
Garage Door Opener Install
Bethesda, MD
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

I'd used Precision before, as it was recommended on our neighborhood listserve. The first time when Barry came out, he fixed the problem and didn't encourage me to spend money on something which he could remedy. Eventually, though, the system gave out and I needed a new motor. Thankfully, Barry came the same day I called and did a thorough, efficient job replacing the belt drive. I appreciate that he gave me price options too.

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A Response from: Brian Tindall

We appreciate your kind words, but most of all, your business. Thank you for choosing Precision!

Service Provided:
Garage Door Opener Install
Product:
Belt Drive Garage Door Opener
1 2 3 4 5
Date: 03/12/2013
Broken Garage Door Spring Repair
Rockville, MD
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Precision was great as usual. This is the third time I have used them and did not think twice about who to call when the garage door became inoperable. I knew from experience that they would provide "straight talk", clear and concise diagnosis of the problem. The garage door spring was broken. I could have had another company that specializes in this particular mounting (at the suggestion of Barry), but the one year guarantee was for the existing mounting and Precision could install a newer spring system and give a five year guarantee. They not only fixed the spring system, but replaced the rollers and cables at no additional charge. I am known to my friends as the person who knows the best people for various services and Precision is the "Go To" company for garage door repairs.

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A Response from: Brian Tindall

We appreciate your continued business with Precision! We love our customers!

Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
1 2 3 4 5
Date: 03/12/2013
Garage Door Opener Repair
Upper Marlboro, MD
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Alan adjusted my photo sensor in a matter of minutes and recommended upgrading the springs for my garage door to avoid motor replacement. (Something to keep in mind ... door is not yet 3 yrs. old) He was extremely helpful. Appreciate the excellent service, Rev. Waddy

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A Response from: Brian Tindall

Thank you for the kind words about Precision and Alan!

Service Provided:
Garage Door Opener Repair
Product:
Cables
1 2 3 4 5
Date: 03/12/2013
Garage Door Repair
Montgomery Village, MD
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Barry arrived within the time window promised, and quickly diagnosed the problem that had been baffling us for months. The cost was lower than I expected, and he was done in 30 minutes. Overall, a very pleasant experience.

-

A Response from: Brian Tindall

Thank you for your business, and kind words about Barry!

Service Provided:
Garage Door Repair
Product:
Rollers
1 2 3 4 5
Date: 03/04/2013
Broken Garage Door Spring Repair
Bowie, MD
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

I called on Thursday and made an appointment for Friday afternoon. The tech came close to 4, tried to sell us two springs instead of 1 and then said he didn't have the equipment to fix garage and could return Monday. My husband took off work on Friday, so he lost time at work, and we didn't have a working garage all weekend. Monday, the tech, Alan arrived also close to 4 and fixed the garage. He too offered 2 springs instead of one. He sympathized with me that Brian should have fixed it on Friday but didn't offer me any discount. I called the company main phone and got the $49 fee waived myself. The entire cost was $433 ($269 for the spring alone). I believe it was too high of a price to replace the spring and had we not already lost three days, we would have found someone else. I'm not pleased with the cost or initial service from this company.

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A Response from: Brian Tindall

Thank you for your comments. We did waive your service fee, due to the inconvenience. While it is your money, it is our recommendations that only replacing one spring is not the safest way to go.

Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
1 2 3 4 5
Date: 03/02/2013
Garage Door Repair
Germantown, MD
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Barry was great, very professional, on time and friendly. We would use your company again due to Barry's professionalism.

-

A Response from: Brian Tindall

Thank you for your business!

Service Provided:
Garage Door Repair
Product:
Cables
1 2 3 4 5
Date: 02/28/2013
Broken Garage Door Spring Repair
Bowie, MD
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Garage door spring broke last night and precision doors was able to come out and fix it today. The technician, Barry C. Was extremely courteous and quite knowledgeable. He readily explained every aspect of the problem and the job to me. He was efficient on the job and got it done within an hour. Barry really is a keeper - he even swept out the garage - pleasant surprise!! Here is the negative however; the price was really high - bottom line, serious mark up on parts. The only reason for 4 stars. Doing the work yourself can be dangerous, so ou pay the price. Despite that, I would call them again.

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A Response from: Brian Tindall

Thank you for your review, and for understanding that our technicians are highly trained and professional.

Service Provided:
Broken Garage Door Spring Repair
Product:
Rollers
1 2 3 4 5
Date: 02/27/2013
Garage Door Repair
Derwood, MD
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

I called to request service and was pleasantly surprised that the technician would be available within 2 hours of my call. The technician quickly determined the problem, fixed it and was on his way.

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A Response from: Brian Tindall

Thank you for your kind words about Precision. We appreciate your business.

Service Provided:
Garage Door Repair
Product:
Cables
1 2 3 4 5
Date: 02/22/2013
Broken Garage Door Spring Repair
Bethesda, MD
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Completely satisfied with the repair of our garage door. Barry was on time, extremely informative (and polite). He explained what needed to be done, then finished the job quickly. When I asked him if we needed a new door or mechanism, he said no; with the repair, all should work well for many years. I recommend Barry wholeheartedly to all who want excellent work and no bull about unnecessary extra work.

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A Response from: Brian Tindall

Thank you for your kind words about Barry and our business. We appreciate our customers.

Service Provided:
Broken Garage Door Spring Repair
Product:
Remotes / Keypad
1 2 3 4 5
Date: 02/21/2013
Garage Door Opener Repair
Greenbelt, MD
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Swift, curteous and thorough service! and Barry was so charming & efficient! He offered me an option for replacing my malfunctioning remote that I didn't know existed and it worked out very well for me. My thanks to Precision.

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A Response from: Brian Tindall

Thank you for choosing Precision for your garage door needs. We appreciate your kind words about Barry.

Service Provided:
Garage Door Opener Repair
Product:
Remotes / Keypad
1 2 3 4 5
Date: 02/20/2013
Broken Garage Door Spring Repair
Bowie, MD
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Your cost to replace my overhead garage door motor for $500.00 is just crazy compared to Sears and Lowes.

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A Response from: Brian Tindall

While we appreciate your comments, I would like to take a moment to inform you that the cost of our operators include professional installation, and warranty. The openers we sell are top-guality. We do appreciate that you need to make decisions about the money you spend.

Service Provided:
Broken Garage Door Spring Repair
1 2 3 4 5
Date: 02/12/2013
Broken Garage Door Spring Repair
Bethesda, MD
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

I called this company because of their rating on Angie's list, and was not disappointed. They appeared on time, the service agent was courteous and eager to explain the work necessary to repair the garage door. After he had completed the repair he again pointed out all of the work that he had completed. Am I satisfied? absolutely.

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A Response from: Brian Tindall

We appreciate your business and your comments. Thank you for choosing Precision!

Service Provided:
Broken Garage Door Spring Repair
1 2 3 4 5
Date: 02/11/2013
Broken Garage Door Spring Repair
Gaithersburg, MD
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

From the initial phone call to the completion of service - very prompt scheduling, professional and courteous staff, and service exceeded my expectations. Would highly recommend Precision Door Service. Thanks Harry (owner)and Barry (technician)! Dan D

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A Response from: Brian Tindall

Thank you! We appreciate your comments, but most of all, your business!

Service Provided:
Broken Garage Door Spring Repair
1 2 3 4 5
Date: 02/10/2013
Garage Door Opener Install
Silver Spring, MD
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Very professional, on time, excellent instructions, neat, polite. I highly recommend your company.

-

A Response from: Brian Tindall

Thank you for taking the time to write a review. We appreciate your business.

Service Provided:
Garage Door Opener Install
Product:
Belt Drive Garage Door Opener
1 2 3 4 5
Date: 02/04/2013
Garage Door Opener Install
Temple Hills, MD
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

The technician was on time and completed putting in a new garage opener and remote in a reasonable time frame.

-

A Response from: Brian Tindall

Thank you for choosing Precision! We appreciate your business.

Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
1 2 3 4 5
Date: 01/30/2013
Garage Door Opener Install
Potomac, MD
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Service Technician arrived at the appointed time. A worn out door opener was removed and a new opener was expertly installed and operational withing an hour! My response to Barry C. as he departed was,OUTSTANDING PERFORMANCE! Precision is a five star operation. Need door service? Call them for the most economical and best service.

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A Response from: Brian Tindall

Thank you for your great endorsement of Precision! We appreciate you business, and look forward to working with you and your neighbors in the future.

Service Provided:
Garage Door Opener Install
Product:
Belt Drive Garage Door Opener
1 2 3 4 5
Date: 01/22/2013
Broken Garage Door Spring Repair
Silver Spring, MD
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Barry was incredibly professional and honest with us. He was on time and did a large amount of work in a very reasonable time frame. He did our repairs on a sub-zero weather day without any complaints! He repaired both of our garage doors and we are very happy with the results. Thank you, Barry!

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A Response from: Brian Tindall

Our customers love Barry! He does a great job, and is very knowledgeable. Thank you for choosing Precision.

Service Provided:
Broken Garage Door Spring Repair
Product:
Cables
1 2 3 4 5
Date: 01/16/2013
Garage Door Repair
Gaithersburg, MD
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Our door would get stuck when opening. We were able to schedule a time quickly and actually got the same technician who repaired our door previously. We were informed when they were coming prior to their arrival. Barry fixed the problem and told us that we should have annual maintenance on our door because of the size of our door and because it has had to be repaired multiple times. We are very satisfied with the service we received.

-

A Response from: Brian Tindall

Thank you for your trust in Precision! We appreciate your business.

Service Provided:
Garage Door Repair
1 2 3 4 5
Date: 01/12/2013
Broken Garage Door Spring Repair
Gaithersburg, MD
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Five star all the way. Same day service fantastic. The technician Bill did an outstanding job.

-

A Response from: Brian Tindall

Thank you for your comments and your business!

Service Provided:
Broken Garage Door Spring Repair
1 2 3 4 5
Date: 01/09/2013
Garage Door Opener Repair
Upper Marlboro, MD
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Tech showed up on time. Great customer service. Phone customer service was excellent too. I could actually understand what she was saying. And was rather pleasant. Will call again! and will recommend.

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A Response from: Brian Tindall

We look forward to doing business again with you and your neighbors.

Service Provided:
Garage Door Opener Repair
1 2 3 4 5
Date: 01/04/2013
Garage Door Repair
Gaithersburg, MD
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

great professional service. One suggestion is having the date and time of the appointment hotlink to sync with calendar.

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A Response from: Brian Tindall

Thanks so much for your comments!

Service Provided:
Garage Door Repair
1 2 3 4 5
Date: 01/03/2013
Broken Garage Door Spring Repair
Upper Marlboro, MD
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

I thought I was calling Clinton Garage Doors because they had repaired my springs at my previous home. At first, my scheduled time was for the date I called (1-2-13) between 1-3 pm, I thought, "Wow good service!" I received a call @ 12:20 stating that the repairman would be there the next day between 7-9am. I called my job and told my supervisor that I will be in around 10 or so. The repairman did not arrive until 9:45am only after I called your company to say that I did not receive a call from the repairman and asked if he was still coming. He then quoted me a price that I thought was too high (over $600)probably because I was already upset because of the tardiness. He told me that I had to get both springs even though only one was broken. He explained why both had to be replaced which made sense to me (at my other home, the repairperson only had to do one for around $100). I only went with Precision Doors because I was in a hurry to just get it fixed. I did apologized to the repairman for my attitude. My total experience was a 2 star. The work I give 4 star.

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A Response from: Brian Tindall

Thank you for your comments. We appreciate your rating on the work that was done. We do apologize for the delays. We try hard to keep on our schedule, but sometimes the customers before you need a bit more of our attention and time.

Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
1 2 3 4 5
Date: 12/29/2012
Broken Garage Door Spring Repair
Gaithersburg, MD
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

I called that morning. The repair crew was there at 2pm that afternoon and replaced the spring within one hour. Great service.

-

A Response from: Brian Tindall

Thank you for your business!

Service Provided:
Broken Garage Door Spring Repair
1 2 3 4 5
Date: 12/21/2012
Broken Garage Door Spring Repair
Rockville, MD
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

The price quote was outrageously high with no guarantee that the service will solve the problems. A total waste of our time and ~$50 of service visit fee!

-

A Response from: Brian Tindall

Barry gave you an estimate for a rebuild. You stated you had a quote from Home Depot for a new door. We understand that it is your money, but we hope you explained to the rep at Home Depot that you have an 18 foot door, with low headroom and need supports. That is a special order door, and will take extra means to install. We wish we could have been able to help you understand that when our technician was there. Good luck with your project.

Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
1 2 3 4 5
Date: 12/20/2012
Broken Garage Door Spring Repair
Rockville, MD
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

great job, knowledgable, called to say running a few minutes late very professional

-

A Response from: Brian Tindall

Thank you for your business!

Service Provided:
Broken Garage Door Spring Repair
Product:
Cables
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Washington DC Area (202) 684-7282
Bethesda | Silver Spring Area (301) 893-7659
Clinton Area (301) 485-6848
Gaithersburg | Germantown Area (301) 363-4052
Laurel Area (301) 358-0637
Edgewater Area (410) 260-0966
Waldorf | La Plata Area (301) 747-3185
Frederick Area (301) 620-0488
Precision Garage Door of Frederick
Office: (240) 549-5777
1090 W Patrick St
Unit 1A
Frederick, MD 21703
Precision Garage Door
Office: 301-610-3006
525 W Main St
Unit 151
Laurel, MD 20707
Precision Garage Door Service of Rockville
Office: 240-228-8030
15736 Crabbs Branch Way
Unit Business 2
Derwood, MD 208555

Licenses

MHIC#
138079
D.C. License
420220000112