Washington DC Area
(202) 684-7282
Bethesda | Silver Spring Area
(301) 893-7659
View 6 More Local Phone Numbers
Clinton Area
(301) 485-6848
Gaithersburg | Germantown Area
(301) 363-4052
Laurel Area
(301) 358-0637
Edgewater Area
(410) 260-0966
Waldorf | La Plata Area
(301) 747-3185
Frederick Area
(301) 620-0488
Barry C is the bomb! They came out super fast, gave me a great price and was honest and knowledgable. I highly recommend Barry, he was great!
- Jeremy Beaver
Our technicians work hard to ensure all of our customers are happy with their work. Thank you for your business.
We bought our garage door from Precision 14 years ago and they have kept it working for all these years. They come on time, are polite, efficient and honest.
- Karen Shilling
At Precision, we hope all of our customers are as happy as you are! Thank you for taking the time to write a review. We will share this with our technician.
Garry was excellent, on time and very professional. The work appears very good. I was surprised to notice after he left that the springs installed were not the green coated springs that your website touts so highly but rather, they appear to be conventional uncoated steal springs, at $200 each.
- Greg Mueller
Garage door was working prior to repair. Door need a broken spring replaced which they replaced but the opener stopped functioning after the repair. Was told the capictor was bad and then told have to replace complete garage opener. Totally dissatified and wpuld not use this service again. The chains were left hanging in garage.
- Abu Hatim
We are continuing to try to resolve this issue with you. Thank you for your comments.
Needed help in programming garage door opener. The guys were super helpful. Precision is on my call list for any garage service.
- Wendell Bunyan
Your delivery of service is very positively impressive. That is as it is delivered by the lady in the front office who answers the phone, by your email that shows a picture of the technician and thereby makes him easily recognizable when he comes to one's front door, and by the skill of the technician in diagnosing the problem and fixing it. The technician was appropriately congenial and knowledgeable. I will use you folk again without hesitation.
- Dianne Smith
We appreciate your kind words, but most of all, the opportunity to show you how Precision cares for their customers!
Extremly pleased with my entire expeience. Hats off to everyone i delt with.
- Jim Roberts
Thank you for choosing Precision for your garage door needs.
I am a repeat customer that had door springs installed be PDS before. I called again because of the excellent service I received previously and it matched the service Garry provided today; very knowledgable. He came during my appointment window, called ahead of his arrival to let us know he was on his way, assessed the needed repair, performed the work in a safe manner, did the 25-Pount Safety Check, advised us of a deficiency, and demonstrated the operation of the repaired work. He advised us of the 1-Yr Warranty (Parts only) and have us some maintenance tips for our equipment. Great experience and we appreciated PDS being available when WE needed YOU! Kudos! Service Invoice:529104 2-250 x 35 Torsion springs 1-Center bearing
- Melvin Kearney
We love our repeat customers! Thank you for your business!
Gary did a fine job on the spring repair and the replacement of the rollers. My only complaint was that the 12-4 window slipped to 5:30. Would have been helpful to know he was running late, so I didn't have to hang around for 6.5hrs. An update from your office would be very helpful for your customers. So although Gary's work was great and he was very personable, I can only go with 4 stars.
- Don Anderson
We apologize for the lateness. We should have done a better job in communicating with you. We will try harder!
Keypad replacement under warranty should be free of charge. The persons who came did a nice job, except forgetting to set up Password of the second opener. None of the service performed below can be chosen and without it error appears, so I choose one of them at random.
- Yuan Shen
Thank you for allowing us to get back to you to ensure everything was just as it should be.
Super fast, on time service with knowledge and absolutely no pushing of not needed products or services. When I do need the new garage door, I will only call Precision.
- Eric Roberts
Thank you for choosing Precision. We look forward to serving you again.
Barry and Gary came out the day prior to making the repair and gave a price of $300 to make the repair and service fee. While making the repair, Gary told me I would need to buy a part for $90. I was upset because they had quoted one price an then told me another. I am retired and single and went to the bank and took money out of my IRA account and had the check already made out. Barry was very professional and courteous and agreed to make the repair without the extra charge. Gary was rude and incompetent. So I have mixed review. I will stay with Precision and recommend to my neighbors and friends because of Bary and his willingness to make things right. But if Gary was the technician sent out, I would not purchase the service and would not recommend to friends, family and neighbors. Bary made the difference!
- Janice White
Thank you for your comments. We will certainly use them in our training. We look forward to serving you and your neighbors in the future.
Great job guys . I couldn't be happier. Thank you
- Brett Roberts
Thank you for being a Precision Door customer!
I am so extremely pleased with the service performed by Derrick. The professionalism and technical abilities he demonstrated throughout the entire process (from scheduling to payment) were about the best of any company I have ever worked with. In an era when it seems everyone is out to keep the bottom line high without regard for developing a relationship with the customer and demonstrating commitment and pride for the work performed, working with Precision was like a breath of fresh air. Derrick spent a few moments assessing the issue and set to work repairing the problem. He also cleaned and fine tuned the track. To be honest, the doors have never run so quietly and smoothly as they do now. At the conclusion of doing the work, Derek mentioned a few things I could do to help maintain the doors and indicated the rollers may need to be replaced sometime in the next year or so. I elected to have him replace the rollers now, but did not feel any pressure to do so. It is hard to express just how very pleased I am with the service and the company! I will definitely use them again and would refer anyone to their company without any hesitation. Thank you.
- Sheri Downing-Futrell
Wow! We appreciate your comments. Our technicians try hard to please our customers, and perform outstanding work.
Derrick arrived very promptly and performed a system check. He then discussed findings and made recommendations to insure that I had a thorough understanding of my door operation and potential future operational risk factors. He then addressed my requirements and kept me informed as to his findings and corrections. When the work was complete, He went over costs with me for which there were no surprises. This technician represents "customer delight" to the fullest. I will use your company in the future and make recommendations to my neighbors and friends.
- Delano Tucker
We appreciate you! Thank you for your comments about our wonderful manager.
you service technician was on time very polite and fixed the problem quickly. we would recommend you to family and friends
- Kevin Mell
Thank you for your comments and your business!
The technician was very polite, very friendly and helpful, He is very professional. I am very satisfied with his job.
- Maria Walsh
We appreciate your business!
The new garage door, springs, track, etc. were installed very promptly at a very reasonable price.
- Thomas Korth
These guys were great. For some reason my energy efficient lights messed with my system, they fixed it in a few minutes. And did not even try and nickel and dime me for the diagnostics and time and distance fees. They were professional about calling before arriving, and on time! Thanks guys, I will recommend you to anyone, and use you going forward
- Gladstone James
Barry provided excellent service. He was punctual and patient. He provided many recommendations to prolong the life of my garage door. I would highly recommend your services to anyone.
- Robert Bailey
Thank you for your recommendations! We appreciate your business!
From start to finish, I was very impressed with your customer service team. Barry did a fantastic job explaining the repairs needed before he started the job. There were no surprise fees at the end...just what I was quoted. Barry was very professional and did a superior job. Even though we don't have the best model garage door, it now sounds like it's the best out there. You've definitely got my future business and I will refer you to my friends and family. Thank you!
- Joann Fato
Thank you for your kind words. Customers love Barry!!!
Barry was most polite and efficient when discussing the work to do and performed the work fast and effectively. My garage doors work effortlessly now for the first time in decades! Thanks so much.
- Mark Behme
Thank you for your kind words and your business!
The Technician, was very professional, friendly and knowledgeable. He showed me the problem with my garage door, which needed new springs,and explained what he would do to repair it. He was done in no time.
- Beverly Benson
We appreciate your comments and your business. Thank you for choosing Precision!
I really was impressed with the same day service. I was given a window of time and before that time arrived I was telephoned to say that one of the techs called out due to the snow (12/10) but they still fit me in the schedule anyway, they just moved back the time. The tech Derrick was wonderful. He was very professional, knowlegeble and fast. I am just sorry that I did not use them to do the installation in the first place. I know for the future! Thank you for excellent service.
- Vivian Brown
We try to go the extra mile for our customers. Thank you for your kind words, but especially for your business!
The entire experience was professional from the first call until the technician left. We were literally locked in the garage unable to get to work and Mike arrived to save the day. We had previously used Overhead Doors and when we called them they couldn't find any of our records and said that someone would get back to us by noon. When Mike was pulling out of the driveway, job completed, Overhead was just calling us back for the first time. Snooze you lose.
- Dimitri Tsipianitis
Thank you for your kind words about Mike. We pride ourselves in quick and professional work. We appreciate your business.
Fast, on time (actually arrived earlier than expected) professional, courteous.
- Jonathan Johnstone
On time couteous knowlegable technician. Detailed description of problem and options for repair/replacement. Five Star rating of the whole experience.
- joan allston
Thank you! We love to hear from our customers. We appreciate your business.
Led to believe the service would be 50 bucks. Obviously, I knew if parts were involved it would be more but 87 more bucks just to adjust the sensors is crazy.
- Mark Henderson
Thank you for your comments and allowing us to talk with you. We appreciate your u der standing about the charge for adjusting photo eyes. A check for a service charge refund is on the way.
Technician wad extremely gentle and knowledgeable. V. Good srrvice, thanks.
- Jirmay Araia
Thank you for your business!
I have never had such a positive repair experience! Barry, the repairman, showed up on time, very quickly determined the problem with my broken garage door, and offered reasonable estimates on fixing it vs. installing a new one. Within 1 hour, he had a new one in and running. I kept your company's card in case I ever need service again.
- Cynthia Chrosniak
Thank you for your kind words about Barry and for choosing Precision!
Chris C
Graham P
Matthew M
See All Employees
AAA Show Your Card & Save Program. AAA Members Save 5% On Repairs, New Doors & Openers