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OUR AVERAGE RATING 1 2 3 4 5 WITH 2,901 REVIEWS
OUR AVERAGE RATING
1 2 3 4 5 (2,901)

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Read what people are saying
about Precision Garage Door in:

Silver Spring, MD

Precision Garage Door of Washington DC Maryland Suburbs
has received 151 reviews, averaging 4.91 Stars:
1 2 3 4 5
1 2 3 4 5
Date: 01/04/2014
Garage Door Repair
Silver Spring, MD
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Barry was most polite and efficient when discussing the work to do and performed the work fast and effectively. My garage doors work effortlessly now for the first time in decades! Thanks so much.

-

A Response from: Brian Tindall

Thank you for your kind words and your business!

Service Provided:
Garage Door Repair
Product:
Rollers
1 2 3 4 5
Date: 12/28/2013
Broken Garage Door Spring Repair
Silver Spring, MD
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

The Technician, was very professional, friendly and knowledgeable. He showed me the problem with my garage door, which needed new springs,and explained what he would do to repair it. He was done in no time.

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A Response from: Brian Tindall

We appreciate your comments and your business. Thank you for choosing Precision!

Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
1 2 3 4 5
Date: 12/12/2013
Garage Door Opener Repair
Silver Spring, MD
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

I really was impressed with the same day service. I was given a window of time and before that time arrived I was telephoned to say that one of the techs called out due to the snow (12/10) but they still fit me in the schedule anyway, they just moved back the time. The tech Derrick was wonderful. He was very professional, knowlegeble and fast. I am just sorry that I did not use them to do the installation in the first place. I know for the future! Thank you for excellent service.

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A Response from: Brian Tindall

We try to go the extra mile for our customers. Thank you for your kind words, but especially for your business!

Derrick E Service Provided:
Garage Door Opener Repair
Product:
Springs
Technicians: Derrick E
1 2 3 4 5
Date: 10/23/2013
Broken Garage Door Spring Repair
Silver Spring, MD
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

The entire experience was professional from the first call until the technician left. We were literally locked in the garage unable to get to work and Mike arrived to save the day. We had previously used Overhead Doors and when we called them they couldn't find any of our records and said that someone would get back to us by noon. When Mike was pulling out of the driveway, job completed, Overhead was just calling us back for the first time. Snooze you lose.

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A Response from: Brian Tindall

Thank you for your kind words about Mike. We pride ourselves in quick and professional work. We appreciate your business.

Michael E Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Office Manager: Michael E
1 2 3 4 5
Date: 09/21/2013
Broken Garage Door Spring Repair
Silver Spring, MD
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Fast, on time (actually arrived earlier than expected) professional, courteous.

-

A Response from: Brian Tindall

Thank you for choosing Precision for your garage door needs.

Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
1 2 3 4 5
Date: 09/13/2013
Garage Door Opener Install
Silver Spring, MD
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

On time couteous knowlegable technician. Detailed description of problem and options for repair/replacement. Five Star rating of the whole experience.

-

A Response from: Brian Tindall

Thank you! We love to hear from our customers. We appreciate your business.

Service Provided:
Garage Door Opener Install
1 2 3 4 5
Date: 09/12/2013
Garage Door Repair
Silver Spring, MD
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Led to believe the service would be 50 bucks. Obviously, I knew if parts were involved it would be more but 87 more bucks just to adjust the sensors is crazy.

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A Response from: Brian Tindall

Thank you for your comments and allowing us to talk with you. We appreciate your u der standing about the charge for adjusting photo eyes. A check for a service charge refund is on the way.

Service Provided:
Garage Door Repair
Product:
Opener
1 2 3 4 5
Date: 08/14/2013
Garage Door Repair
Silver Spring, MD
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Technician wad extremely gentle and knowledgeable. V. Good srrvice, thanks.

-

A Response from: Brian Tindall

Thank you for your business!

Service Provided:
Garage Door Repair
1 2 3 4 5
Date: 08/03/2013
Garage Door Opener Install
Silver Spring, MD
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

I have never had such a positive repair experience! Barry, the repairman, showed up on time, very quickly determined the problem with my broken garage door, and offered reasonable estimates on fixing it vs. installing a new one. Within 1 hour, he had a new one in and running. I kept your company's card in case I ever need service again.

-

A Response from: Brian Tindall

Thank you for your kind words about Barry and for choosing Precision!

Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
1 2 3 4 5
Date: 07/17/2013
Garage Door Opener Install
Silver Spring, MD
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Mike came today to install two openers and rebuild both doors. He was very knowledgeable and professional and did a great job! I very much appreciate his expertise and hard work!

-

A Response from: Brian Tindall

Thank you for the kind words about Mike. We appreciate your business!

Service Provided:
Garage Door Opener Install
1 2 3 4 5
Date: 05/10/2013
Garage Door Repair
Silver Spring, MD
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

The spring repair and other necessary, safety repairs were performed in a timely and professional manner with 5 stars.

-

A Response from: Brian Tindall

Thank you! Our technicians take great pride in their work.

Service Provided:
Garage Door Repair
Product:
Springs
1 2 3 4 5
Date: 05/03/2013
Garage Door Opener Install
Silver Spring, MD
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Barry and his helper arrived at the expected time. They found and showed us the significant damage to our present closer and suggested several solutions. We accepted his suggestion about replacing the unit. He came back the next day and replaced the unit, replaced cables and demonstrated the use of the new system. The work was completed quickly and efficiently. We are very pleased.

-

A Response from: Brian Tindall

Barry takes great pride in the work he does, and the satisfaction of his customers. Thank you!

Service Provided:
Garage Door Opener Install
1 2 3 4 5
Date: 04/23/2013
Garage Door Repair
Silver Spring, MD
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Things on the website that gave me confidence in Precision were the same-day service guarantee (which ended up being a bit misleading), the detailed info about 'Meet Our Team', and the customer feedback. Barry and Mike came out to repair my garage door which was experiencing a great amount of resistance and was not going up or down properly, even when the opener was disabled. Both gentlemen were EXTREMELY professional. Barry quickly diagnosed the problem, walked me thru the situation, and made specific recommendations as to resolution which included itemized costs. They worked quickly and when they were done my door worked better than it has in the past nine years! Regarding the same-day guarantee as posted on the website: I called a little before 10am but the soonest they could get a tech out was between 3pm-5pm the next day. I asked if that meant the service fee would be waived. After a very long time on hold, it was confirmed that it would be waived. However, when it came time to pay the bill and I questioned why the service fee was listed on the invoice (because I had been told it would be waived) I was told that the waiver couldn't be honored because the service I received was the re-build bundle (kinda like buying the value meal at McD's) and if the service fee was waived then I would need to pay for the re-build a la carte. So, in the end, there was no compensation for having to wait until the next day for service - I would have paid the same amount of money for the same service whether or not they came yesterday or today. I purposefully did not call another company to schedule same-day service (once I learned Precision couldn't come until the next day) thinking that I was being compensated $50 for waiting a day. I understand needing to be able to make a profit without giving away the shop but the same-day service guarantee is very misleading.

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A Response from: Brian Tindall

Thank you for your kind words. Actually, Barry already gave you a discount for not being able to come out that same day. He should have listed that on your invoice. We're glad you were pleased with the service you received.

Service Provided:
Garage Door Repair
1 2 3 4 5
Date: 02/10/2013
Garage Door Opener Install
Silver Spring, MD
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Very professional, on time, excellent instructions, neat, polite. I highly recommend your company.

-

A Response from: Brian Tindall

Thank you for taking the time to write a review. We appreciate your business.

Service Provided:
Garage Door Opener Install
Product:
Belt Drive Garage Door Opener
1 2 3 4 5
Date: 01/22/2013
Broken Garage Door Spring Repair
Silver Spring, MD
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Barry was incredibly professional and honest with us. He was on time and did a large amount of work in a very reasonable time frame. He did our repairs on a sub-zero weather day without any complaints! He repaired both of our garage doors and we are very happy with the results. Thank you, Barry!

-

A Response from: Brian Tindall

Our customers love Barry! He does a great job, and is very knowledgeable. Thank you for choosing Precision.

Service Provided:
Broken Garage Door Spring Repair
Product:
Cables
1 2 3 4 5
Date: 11/17/2012
Broken Garage Door Spring Repair
Silver Spring, MD
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Thank you so much for getting out to us so quickly! I was so glad you guys were able to make it out on the same day. I definitely recommend your services.

-

A Response from: Brian Tindall

Thank you for your business and trust with Precision!

Derrick E Service Provided:
Broken Garage Door Spring Repair
Product:
Garage Doors
Technicians: Derrick E
1 2 3 4 5
Date: 10/31/2012
Garage Door Opener Repair
Silver Spring, MD
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Barry was very efficient in informing me on what he saw as the problem with my garage door opener. He made several suggestion as what was needed and included a couple of safety tips he thought I needed. I went with his recommendation and I am very satisfied with work.

-

A Response from: Brian Tindall

Barry is a wonderful technician! Thank you for choosing Precision!

Service Provided:
Garage Door Opener Repair
Product:
Springs
1 2 3 4 5
Date: 10/18/2012
Broken Garage Door Spring Repair
Silver Spring, MD
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

As a small business owner I recognize the value of a timely response, a professional assessment of the work required, and of course execution at a fair price. Precision doors does just that. Service and the price was excellent!! Precision doors has provided garage door service at my home for the last 5 years - I highly recommend them for responsiveness, expertise, and value. Joe Mulieri - President, MoldGone, LLC.

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A Response from: Brian Tindall

Mr. Mulieri, As a business owner, you understand the importance of quality customer service, price and professionalism. Thank you for acknowledging Precision and our effort to maintain high standards. We appreciate your comments and your business.

Service Provided:
Broken Garage Door Spring Repair
Product:
Rollers
1 2 3 4 5
Date: 09/23/2012
Broken Garage Door Spring Repair
Silver Spring, MD
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Very happy with the customer service and technician, two calls to let me know the status of the technician's arrival eventhough he was still going to arrive within the 2 hour window. There was much more wrong than maintenance and that was all corrected. Garage Door is working better than it has in many months.

-

A Response from: Brian Tindall

We appreciate the time you took to write a review. Thank you for your business!

Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
1 2 3 4 5
Date: 07/17/2012
Garage Door Repair
Silver Spring, MD
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Precision put in our garage door 11 years ago. They have been out 3 times since to do minor adjustments/repairs. They always come as soon as they can and are polite and efficient. Precision never tries to sell us a part or service we don't need. The technicians explain the problem, explain the options and then leave the plan up to the customer.

-

A Response from: Brian Tindall

Thank you for your continued trust and loyalty with Precision! We appreciate your business and your kind words.

Service Provided:
Garage Door Repair
1 2 3 4 5
Date: 04/29/2012
Install Garage Doors
Silver Spring, MD
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

John was great. Wonderful job installing and cleaning up!

-

Service Provided:
Install Garage Doors
1 2 3 4 5
Date: 04/27/2012
Garage Door Opener Repair
Silver Spring, MD
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Looked up on Angies list. Liked the write up & credentials + proximity to where we lived. Door had a safety hazard due to failing components so we elected to have overhaul kit instlled. Barry was very professional, fast, & particular in making sure every thing was installed, serviced & running smooth before he left. Wow. What a difference in how the door is operating now. Like night & day from before.

-

A Response from: Brian Tindall

Thank you for your business. Barry does a great job, and customers love him!

Service Provided:
Garage Door Opener Repair
Product:
Springs
1 2 3 4 5
Date: 04/07/2012
Broken Garage Door Spring Repair
Silver Spring, MD
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Our first experience with Precision was about 10 years ago for service of a 50 year old garage door and we were exceptionally pleased with their same day service. One of the springs broke and I needed to call again, with the same outstanding results. Barry came back out - he is the best of the best! Precision and Barry are customer focused and provide outstanding quality of work and workmanship. Precision is THE best!

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A Response from: Brian Tindall

Thank you for your continued trust in Precision. We enjoy long relationships with many of our customers. Barry is still with us for all these years because he does an outstanding job and the customers love him! We appreciate your business!

Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
1 2 3 4 5
Date: 04/03/2012
Broken Garage Door Spring Repair
Silver Spring, MD
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Just wanted to drop a note and let you know Barry was an exceptional tech. He was on time, courteous and got the job done! Would recommend you company and Barry to others.

-

Service Provided:
Broken Garage Door Spring Repair
Product:
Cables
1 2 3 4 5
Date: 02/23/2012
Garage Door Opener Repair
Silver Spring, MD
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Used them before and was happy with their service

-

A Response from: Brian Tindall

Thank you for your continued business, and your confidence with Precision Garage Doors!

Service Provided:
Garage Door Opener Repair
1 2 3 4 5
Date: 02/23/2012
Broken Garage Door Spring Repair
Silver Spring, MD
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Excellant service. Knowledgeable technicians

-

A Response from: Brian Tindall

The staff and management of Precision Garage Doors appreciate your kind words and your business. Thank you!

Service Provided:
Broken Garage Door Spring Repair
1 2 3 4 5
Date: 02/01/2012
Garage Door Opener Repair
Silver Spring, MD
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Technician Barry were very professional and explained the whole process in repairing my garage door. Thanks so much so very much!

-

A Response from: Brian Tindall

We appreciate your comments and your business!

Service Provided:
Garage Door Opener Repair
1 2 3 4 5
Date: 12/20/2011
Garage Door Repair
Silver Spring, MD
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Barry is very courteous, polite and quite knowledgeable of his work. Also in explaining as to how to take the proper care of garage doors.

-

A Response from: Brian Tindall

Barry is an outstanding technician! Thank you for your business!

Service Provided:
Garage Door Repair
1 2 3 4 5
Date: 12/19/2011
Broken Garage Door Spring Repair
Silver Spring, MD
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

JR is an excellent technician and very professional. The garage door looks great!

-

Service Provided:
Broken Garage Door Spring Repair
1 2 3 4 5
Date: 12/06/2011
Garage Door Repair
Silver Spring, MD
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Excellent communication skills and a great job!

-

A Response from: Brian Tindall

We appreciate your comments! Thank you for your business.

Service Provided:
Garage Door Repair
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Employees

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Garage Door Designer
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Military Discounts
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Washington DC Area

(202) 684-7282

(202) 684-7282
Bethesda | Silver Spring Area

(301) 893-7659

(301) 893-7659
Clinton Area

(301) 485-6848

(301) 485-6848
Gaithersburg | Germantown Area

(301) 363-4052

(301) 363-4052
Laurel Area

(301) 358-0637

(301) 358-0637
Edgewater Area

(410) 260-0966

(410) 260-0966
Waldorf | La Plata Area

(301) 747-3185

(301) 747-3185
Frederick Area

(301) 620-0488

(301) 620-0488
Precision Garage Door of Frederick
Office: (240) 549-5777
1090 W Patrick St
Unit 1A
Frederick, MD 21703
Precision Garage Door
Office: 301-610-3006
525 W Main St
Unit 151
Laurel, MD 20707
Precision Garage Door Service of Rockville
Office: 240-228-8030
15736 Crabbs Branch Way
Unit Business 2
Derwood, MD 208555

Licenses

MHIC#
138079
D.C. License
420220000112