Washington DC Area
(202) 684-7282
Bethesda | Silver Spring Area
(301) 893-7659
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Clinton Area
(301) 485-6848
Gaithersburg | Germantown Area
(301) 363-4052
Laurel Area
(301) 358-0637
Edgewater Area
(410) 260-0966
Waldorf | La Plata Area
(301) 747-3185
Frederick Area
(301) 620-0488
Service seems to be OK, however I am sitting here now at 10am waiting for a door installation, scheduled for 9, that does not appear on your schedule. What
- Jack Bell
We're glad we were able to complete this installation. Please know that we offer a window of time (8-12) in anticipation of traffic, etc.
Barry was on time, courteous, thorough and efficient. He identified the problem quickly (bad pulleys), changed them out, inspected the door and suggested easy maintenance steps I can take to keep things running smoothly. My door is now the quietest its been in years!
- Abhijit Dasgupta
Glad to hear it! Thank you for choosing Precision!
Barry is the BEST. He had been to my home multiple times over the years and always is prompt and explains what is going on and what my options are. He is competent and friendly making the repair process more comfortable.
- Gail Palestine
Called on a Sunday just to get your hours and the phone was answered....took our information, found a convenient time slot, sent a confirmation email with techs name and photo...this part could not be better. Barry C. showed up, explained everything (problem, solutions, time to repair, etc.), provided options and costs for each option and saw my level of interest so allowed me to see how the repairs were completed. He mentioned it would take about 30 minutes to complete the job. I decided to finish trimming two shrubs, because there is no way that job could be finished in 30 minutes. Well, I came back and he was down, WOW. He explained exactly what he did, which was exactly what he thought he would need to do. Barry C. was very polite, knowledgeable and efficient. This part could not have been better. Overall, the experience was perfect. It costed more than I expected, but the warranty, technician skills and quality of the product; well worth money.
- Rick Sciotti
Wow! We appreciate your comments. Our technicians try hard to please our customers, and perform outstanding work.
Given that my previous vendor failed to come twice, just showing up would have earned 4 stars:-). Mike was on time, had the parts on hand and installed it efficiently. I asked him to refer me to someone who can give me a quote for a replacement door. It was a pleasure doing business.
- John Austin
We appreciate your kind words and your business.
Barry the repair man was very friendly and explained on everything he did. He did a very good job and I am very happy with his job.
- Patrick Lee
Thank you for your business. We appreciate our customers!
2 years ago I had the garage door spring replaced by precision. Several days ago the spring broke. I called precision yesterday and a nice gentleman name Barry came out today. He explained to me the details of the work and what is covered in the warranty. He did a super job installing and getting the door properly balanced. I am very happy with the work that was done.
- saleem wali
Thank you for your business and kind words about Barry.
WOW. It's so rare that you find a company that is SO PROFESSIONAL AND COMPETENT! You exceeded my expectations. I will recommend you to all my neighbors. Barry did an A+ job explaining what needed done, then proceeded to do pronto. I'm normally a DIY guy, but garage doors go beyond my capabilities. Glad I called you. You guys totally rock. Thank you for fixing my door.
- Michael Watkins
Thanks so much for your review! We try hard to please all of our customers and provide superb service. We appreciate your business!
Replaced springs and rollers. 24/7 and fast service. Thank you
- Susan Goff
Thank you for choosing Precision for your garage door needs.
I hired Precision to fix one of my two garage doors. Barry was our technician and did a fantastic job. Not only was he punctual and friendly, he explained to us our options for service (which saved us some money), but he also went through a 101 on how to keep our doors properly lubricated and working properly. He finished the job very quickly, and was very polite. I would hire Precision again.
- Lily Rogers
Thank you for your kind words about Barry and Precision. We appreciate our customers!
Prompt service. Outstanding office staff and scheduling. Technician very knowledgeable and courteous. Explained the nature of the problem, and then fixed my garage door very quickly and did some tune-up work too, to make all three doors operate smoothly and quietly. Highly recommend.
- Alexander Sulakvelidze
We love to hear from our customers! Thank you!
I'll add more applause to Barry who upgraded our old garage door opener. He did what he said he would, for the price he said it would cost and when he said he would be here. He was also very good at explaining why for every thing.
- Gilbert Prine
Thank you for your kind words about Barry. We appreciate our customers.
Barry was courteous and efficient. Showed up on time and completed job on time. I would use your company next time.
- Richard Keen
Thank you for your business!
So much unexpected costs with my garage door broken spring repair. The technician  is quite a saleman; from the beginning of the estimate of the job, additional cost after another, it was one spring that broke but ended up with two sping replacements done, then I needed a new motor trolley replacement as well, the total job cost me over$550. My garage door was repaired but I belive it's sure over priced:(
- Mary Sokhor
We appreciate your comments, and allowing us to speak with you to explain the reasoning behind needing the second spring.
I had an issue with my garage door not raising all the way or staying closed. I called and Precision was able to look at the door on a Saturday. This was a big help to me since I wasn't able to take off during the week. The technician was on time, very professional and explained what options I had to repair the door opener. I opted to replace the limit switch. He quickly replaced the switch, tightened the door chair and also oiled the garage door track. The door now opens smoothly and raises and closes completely. Barry was very professional and showed me exactly what the issue was. I highly recommend Precision and will be calling again in the future if I have any other problems with the door.
- Scott Rodgers
We appreciate your business. Thank you for choosing Precision for your garage door needs.
The service provided by Barry was 6 Stars. Barry explained everything thoroughly and easily. Before I knew it the work was done and the door and opener worked better than at any point in the 28 years we owned our home. I will definitely let my friends know what great service Barry and Precision performed.
- Robert Ouellette
Thank you! We appreciate your kind words about Barry. Our customers love him! Thank you for your business.
Nice job! Thank you Barry.
- Chris Jones
Thank you!
I was quite disappointed in with this experience. My worst with any service repair over the last 20 years for anything in house. I was quoted lifetime warranty on the phone, and i was also quoted that labor is included in the material price. But it turned out warranty was only 5 years and labor was extra. I was in a corner as needed to get somewhere today otherwise would not have gotten the work done. I was asked to pay in advance which again puts a bad taste to begin with....as a result i did not even tip the technician (which is what i generally do). I would have rated it even worse, but towards the end the technician did a good job and made my experience a little better. A 2-3 inch ballbearing coupling for $45. I am an engineer and know what those cost. That is an obnoxious price and taking advantage of the customer when he is already hooked and technician is at the door.
- Sunil Lingayat
Thank you for your comments. We appreciate your input and allowing us to discuss with you over the phone. Our technicians do a great job of explaining to you, since they are in your garage. The person who answers the phone is not in your garage and cannot not see what is needed.
Thanks so much for rescuing me. My garage door did not open all the way causing damage when I backed out. You found a way to get to the issue right away so the garage door would not be open overnight. My service man was prompt, polite, compassionate, professional and fixed my door in about 20 minutes. I was impressed from start to finish. I appreciate the photos of your staff - that gives an extra level of security and shows you care about your customer and your staff at a very high level. I was so pleased with everything that I have referred a co-worker for service on her garage door. I agree the price was a little more than I expected but I am ok with it since I got what I paid for - prompt, compassionate, outstanding work. Thanks so much.
- Geri Lanier
We appreciate your comments and your business. Thank you!
We have been dealing with Precision for many years and almost 100% of the time Barry comes out to service our garage. We can't say enough good things about him and his work ethic, professionalism, honesty, etc. He is a huge asset to your company and I would make sure he is well taken care of, as we only want him coming to assist us.
- Robert Weintraub
Awesome comments! We feel the same way! Thank you for your continued business with Precision.
I am so very pleased with the service I received from your technician, Barry. He was so professional and knowledgeable and helped me make a decision about what was needed in order to alleviate the problem we were having with our garage door. From the phone call to your office, to the completion of the job, I couldn't have been happier. Thank you!
- Elane Kabakoff
Barry does a great job, and our customers love him! Thank you for your comments.
Barry was the technician preforming the repair/installation on my garage door. He performed in a professional, knowledgeable, and courteous manner(in other words, he knows his stuff). I believe he is a great asset to the business and think that they would be proud that he represents their company name.
- Rick Wooten
We also believe Barry is a great asset. He's been with us a long time, and truly cares about his work and his customers.
This seemed a little pricy for a 45 minute repair, but the technician was very polite and professional. He was very knowledgeable and explained everything in detail. He went over the proper way to lubricate the door (and parts).
- Mike Watts
We appreciate your business! Thank you!
My technician was very professional, extremely polite and arrived on time. He explained to me the different option I had for my repair and at what price. I like the fact that I was able to get an appointment so fast. Overall I had a great experience with this company
- Catherine Auge
Thank you for taking the time to write a review. We appreciate our customers!
Barry came out and replaced the broken cable on one of our garage door. He was very professional and took time to explain what he was doing and provided some tips on how to maintain the garage doors. He even greased the chain and the roller track on one of the garage door. I gave 4 star as I found the price of the cables seems to be a little higher than the other competitor but I would definitely use them again if ever my garage doors need fixing again. Just a tip to others, they replace things in pairs even if only one is broken (i.e. cables or springs).
- Roel Sabalbaro
Our customers love Barry! We've been hearing comments like yours for years! Thank you for choosing Precision.
First I thought the amount was pretty steep to install a openet and conversion, but after dealing with barry, I know the money was well worth it. Barry is the best tech ever. He was super nice and explained everything. Great job.
- Jack Lee
We think so, as well! Thank you for your business!
Replaced broken garage door spring. Barry did a great job! Will recommend Precision to my friends!
- Debbie Smigocki
Thank you for the recommendations! We love to hear from our satisfied customers.
I found this company online and was able to get an appointment easily. I liked that the company gives you the picture of the technician who will come to the house for security reasons. He was knowledgeable and the repair was fast, although I felt it was a little expensive. I will use this company again.
- Susan Gershowitz
We are constantly striving for perfection! Thank you for your business!
I learned about Precision from Angie's List. My repairman was Barry and I was very happy with the job he did. I was hoping to get him and I did. He is knowledgeable, respectable, honest, and did a great clean up job. I would definitely use him again.
- Flora Wharton
Thank you for your kind words about Barry. We appreciate the opportunity to make you a Precision customer!
I was very pleased with the service. Berry was very polite and knew what he was doing. He called to let me know he was on his way and arrived the time he said. He Installed a opener I bought with no problems. I will defiantly use them again.
- Charles Griffin
Thank you for using Precision for your garage door needs. We love to hear from our customers!
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