Garage Door Repair Reviews in Gaithersburg | Germantown Area, MD (Page 9)
Precision Garage Door of Washington DC Maryland Suburbshas received 341 reviews, averaging 4.86 Stars:
Gaithersburg, MD
Thank you for your comments about Precision and Brian. We aim to please every customer!
Product:
Gaithersburg, MD
I had my broken spring replaced on one of my garage doors. Everything was completed in about 30 minutes. I am satisfying with the service you provided. The only thing I don't like is the price of the parts, I think it's too expensive (Spring $200, Center bearing $45+ labor). If the spring break again, I might well buy me a new garage door.
- Soyana Nhim
Thank you for choosing Precision for your garage door needs!
Product:
Montgomery Village, MD
Your website is very attractive and full with needed information, you were prompt to answer my call and have a service man (Garry) by the next day. I had somebody else looking at what he told me it was the problem (replace the garage door opener), but Garry came, did a few tests on the door and door opener, the problem was the door itself, he told me what it was needed to be done, gave me a quote that I agreed to it, did his job in less than two hour and my door is like brand new again, also, he told me that my door opener is great, no need to change it. Excellent job and I give Precision 5 stars.
- Jose Rivera
Thank you for your trust in Precision!
Product:
Clarksburg, MD
Quick response and the service call to replace the springs was fast and reasonable. I appreciated the service Technician's expertise and willingness to explain things. I would definitely use them again.
- Jim Counts
We appreciate your business!
Product:
Olney, MD
I'm extremely happy with the services, the tech was verry professional and knowledgeable, I will recommend precision door too everyone I know.
- Eddy Munoz
Thank you for being a Precision Door customer!
Product:
Germantown, MD
I was very happy with every aspect of our dealing with " Precision " .Thank you .
- Atarod Modjtabai
We appreciate your business!
Product:
Olney, MD
Very pleased with our tech Garry who was polite and respectful. He even called ahead alerting me of his arrival. I was thrilled they could make a same day visit to repair the spring that had broken. Will definitely recommend Precision and use them again.
- Kim Dassing
We love to hear these kinds of comments. Lets us know we are doing what we say we do! Thank you!
Product:
Germantown, MD
Very professional and courteous technician. He explained clearly what he did to correct our problem. We are very pleased.
- Stephen Thornberry
Thank you for your business!
Product:
Gaithersburg, MD
An appointment was scheduled when I called and at a very convenient time for me. I saw your add on line and I believed Precision had the expertise to fix my issue. Your technician arrived when promised and he was very pleasent and knowledgeable and he not only fixed the problem with my opener but he did a very thourough examination of all components of my garage door without pressuring me to buy anything. I give it 5 stars.
- Jim Potter
Thank you for choosing Precision!
Product:
Brookeville, MD
I will never use this company again: Yesterday 9 March 2015 I had a service call for a garage door and opener that had been installed by Precision in April 2014. Originally they did a great job on the install so I felt good about calling them for the repair. I had to pay a service charge of $50 just for a technician to show up. He found that the idler pulley for my garage door opener was broken. Then he told me he "didn't have one on the truck". Really? A garage door company doesn't have a pulley?. However, he would replace my entire mount and pulley for an additional $75. I sensed a scam, so I said No and sent him packing. It turns out you can buy this pulley on-line for under $10, and my regular handyman swapped it in for me, and the door works again. Here's an alternate scenario: If Precision had charged $50 to cover the trip and the first half hour labor, and $20 for the pulley, I would have paid without complaining. It was the attempt to con me into paying for a bigger job that pissed me off. Enjoy that $50, because it is the last money you are getting from me, on any of my 4 garages.
- F. Verter
Our manager tried to talk with you about this, but was not able to help you to understand. The "fix" that you wanted will hurt the integrity of the door. We are glad that you got the door working, but do hope you do not have further problems.
Product:
Gaithersburg, MD
I called Precision to repair a broken spring on my garage door. Michael responded the same day and made the repair. Other companies I contacted said they were booked and could not come for another four days. Michael did offer me a few other options to purchased but was not pushy when I decline. I was very happy with the service provide.
- Joe
Thank you for your comments about your experience with Precision. We appreciate your business!
Product:
Gaithersburg, MD
The spring of my garage door went broken, I called the phone number and the technician came within 2 hours. He worked really fast to replace the spring on both side. However, your price is really too high--the total charge is $355 including emergency service, giving the fact that a pair of springs are only $40 at Home Depot.
- Lusha
Thank you for your comments. Please note that the springs we sell and install are high quality parts, and do not compare to that sold in box stores. Our technicians are trained and certified, and you can rest assured the work completed will be professional and correct.
Product:
Clarksburg, MD
5 Stars! Mike C. was courteous and quick. What I thought would be an expensive job turned out to be a simple repair. It's refreshing to see home improvement professionals who don't try to sell you things you don't need. I'm now a very satisfied customer. Thank you!
- Josh Altman
We are so glad that you are satisfied with the service provided to you. Thank you for your business!
Product:
Gaithersburg, MD
The driver was on time and very professional. He was a true gentleman and very helpful. You prices are ridicules high. And only for that reason if i have another problem, I probably will not call again.
- John Desautels
Thank you for choosing Precision. We appreciate your comments. We know our prices are higher than others, but that is because we only use highly trained technicians and quality parts, and stand behind our work.
Product:
Washington Grove, MD
Five plus stars. Brian arrived bright and early,diagnosed and fixed our problem in a trice and did the safety check. We are repeat customers and as pleased this time as we were the last time. You run a quality operation of which you -- and folks like Brian representing you --you should be proud.
- Chris Kirtz
Thank you! We are proud of our business and our employees. We appreciate your business.
Product:
Poolesville, MD
5 star on time and gave fair estimate...friendly and with knowledge of garage door repair. what more does a homeowner look for?
- John Konkus
Thank you for choosing Precision. We appreciate your business and your comments.
Product:
Germantown, MD
Awesome service. Called Sunday night and their technicians were out by 9:30 the next morning. Quick , efficient service. Highly recommend. Very reasonable . In the age of contractors being unreliable, this service was very appreciated !
- Margo McArthur
Thank you for choosing Precision for your garage door needs. We appreciate your business and your comments.
Product:
Boyds, MD
My Garage door was tuck and would not open or close. The Genie cusromer service rep gave me your name and location, which I googled and contacted you. Your person, Berry was very professional, quickly analysed the problem and told what the solution was
- Thomas Wright
Thank you for your review. We appreciate our customers!
Product:
Germantown, MD
Excellent Service. Came on time, gave proper solution for door's problem with reasonable cost/explaination. Finished job on time.
- Tushar Dave
Thank you for choosing Precision for your garage door needs. We appreciate your business.
Product:
Gaithersburg, MD
Barry, your service tech arrived on time with a smile. We have been customers for years. Barry is a gentleman and a pro. He is definatly an important asset to your business in my book.
- Donald and Alice Simon
We appreciate your kind words and your business.
Product:
Gaithersburg, MD
Service seems to be OK, however I am sitting here now at 10am waiting for a door installation, scheduled for 9, that does not appear on your schedule. What
- Jack Bell
We're glad we were able to complete this installation. Please know that we offer a window of time (8-12) in anticipation of traffic, etc.
Product:
Germantown, MD
Barry was on time, courteous, thorough and efficient. He identified the problem quickly (bad pulleys), changed them out, inspected the door and suggested easy maintenance steps I can take to keep things running smoothly. My door is now the quietest its been in years!
- Abhijit Dasgupta
Glad to hear it! Thank you for choosing Precision!
Product:
Boyds, MD
Barry is the BEST. He had been to my home multiple times over the years and always is prompt and explains what is going on and what my options are. He is competent and friendly making the repair process more comfortable.
- Gail Palestine
Glad to hear it! Thank you for choosing Precision!
Product:
Olney, MD
Called on a Sunday just to get your hours and the phone was answered....took our information, found a convenient time slot, sent a confirmation email with techs name and photo...this part could not be better. Barry C. showed up, explained everything (problem, solutions, time to repair, etc.), provided options and costs for each option and saw my level of interest so allowed me to see how the repairs were completed. He mentioned it would take about 30 minutes to complete the job. I decided to finish trimming two shrubs, because there is no way that job could be finished in 30 minutes. Well, I came back and he was down, WOW. He explained exactly what he did, which was exactly what he thought he would need to do. Barry C. was very polite, knowledgeable and efficient. This part could not have been better. Overall, the experience was perfect. It costed more than I expected, but the warranty, technician skills and quality of the product; well worth money.
- Rick Sciotti
Wow! We appreciate your comments. Our technicians try hard to please our customers, and perform outstanding work.
Product:
Brookeville, MD
Given that my previous vendor failed to come twice, just showing up would have earned 4 stars:-). Mike was on time, had the parts on hand and installed it efficiently. I asked him to refer me to someone who can give me a quote for a replacement door. It was a pleasure doing business.
- John Austin
We appreciate your kind words and your business.
Product:
Clarksburg, MD
Barry the repair man was very friendly and explained on everything he did. He did a very good job and I am very happy with his job.
- Patrick Lee
Thank you for your business. We appreciate our customers!
Product:
Gaithersburg, MD
2 years ago I had the garage door spring replaced by precision. Several days ago the spring broke. I called precision yesterday and a nice gentleman name Barry came out today. He explained to me the details of the work and what is covered in the warranty. He did a super job installing and getting the door properly balanced. I am very happy with the work that was done.
- saleem wali
Thank you for your business and kind words about Barry.
Gaithersburg, MD
WOW. It's so rare that you find a company that is SO PROFESSIONAL AND COMPETENT! You exceeded my expectations. I will recommend you to all my neighbors. Barry did an A+ job explaining what needed done, then proceeded to do pronto. I'm normally a DIY guy, but garage doors go beyond my capabilities. Glad I called you. You guys totally rock. Thank you for fixing my door.
- Michael Watkins
Thanks so much for your review! We try hard to please all of our customers and provide superb service. We appreciate your business!
Product:
Derwood, MD
Replaced springs and rollers. 24/7 and fast service. Thank you
- Susan Goff
Thank you for choosing Precision for your garage door needs.
Product:
Germantown, MD
I hired Precision to fix one of my two garage doors. Barry was our technician and did a fantastic job. Not only was he punctual and friendly, he explained to us our options for service (which saved us some money), but he also went through a 101 on how to keep our doors properly lubricated and working properly. He finished the job very quickly, and was very polite. I would hire Precision again.
- Lily Rogers
Thank you for your kind words about Barry and Precision. We appreciate our customers!
Excellent service. The tech, Brian, was very professional, very friendly and very knowledgeable. Very impressive - that doesn't happen very often anymore. The charges were fair also, as I had expected to pay much more than charged, even without the service fee. I would recommend Precision to to any friend or acquaintance, and if I need additional garage door service, I will be back. Good job.
- Viesturs Timrots