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OUR AVERAGE RATING 1 2 3 4 5 WITH 3,009 REVIEWS
OUR AVERAGE RATING
1 2 3 4 5 (3,009)

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Read what people are saying
about Precision Garage Door in:

Gaithersburg | Germantown Area, MD

Precision Garage Door of Washington DC Maryland Suburbs
has received 307 reviews, averaging 4.86 Stars:
1 2 3 4 5
1 2 3 4 5
Date: 03/02/2014
Garage Door Opener Repair
Gaithersburg, MD
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

I had an issue with my garage door not raising all the way or staying closed. I called and Precision was able to look at the door on a Saturday. This was a big help to me since I wasn't able to take off during the week. The technician was on time, very professional and explained what options I had to repair the door opener. I opted to replace the limit switch. He quickly replaced the switch, tightened the door chair and also oiled the garage door track. The door now opens smoothly and raises and closes completely. Barry was very professional and showed me exactly what the issue was. I highly recommend Precision and will be calling again in the future if I have any other problems with the door.

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A Response from: Brian Tindall

We appreciate your business. Thank you for choosing Precision for your garage door needs.

Service Provided:
Garage Door Opener Repair
Product:
Opener
1 2 3 4 5
Date: 03/01/2014
Garage Door Repair
Poolesville, MD
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

The service provided by Barry was 6 Stars. Barry explained everything thoroughly and easily. Before I knew it the work was done and the door and opener worked better than at any point in the 28 years we owned our home. I will definitely let my friends know what great service Barry and Precision performed.

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A Response from: Brian Tindall

Thank you! We appreciate your kind words about Barry. Our customers love him! Thank you for your business.

Service Provided:
Garage Door Repair
1 2 3 4 5
Date: 02/26/2014
Broken Garage Door Spring Repair
Boyds, MD
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Nice job! Thank you Barry.

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A Response from: Brian Tindall

Thank you!

Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
1 2 3 4 5
Date: 02/22/2014
Broken Garage Door Spring Repair
Boyds, MD
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

I was quite disappointed in with this experience. My worst with any service repair over the last 20 years for anything in house. I was quoted lifetime warranty on the phone, and i was also quoted that labor is included in the material price. But it turned out warranty was only 5 years and labor was extra. I was in a corner as needed to get somewhere today otherwise would not have gotten the work done. I was asked to pay in advance which again puts a bad taste to begin with....as a result i did not even tip the technician (which is what i generally do). I would have rated it even worse, but towards the end the technician did a good job and made my experience a little better. A 2-3 inch ballbearing coupling for $45. I am an engineer and know what those cost. That is an obnoxious price and taking advantage of the customer when he is already hooked and technician is at the door.

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A Response from: Brian Tindall

Thank you for your comments. We appreciate your input and allowing us to discuss with you over the phone. Our technicians do a great job of explaining to you, since they are in your garage. The person who answers the phone is not in your garage and cannot not see what is needed.

Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
1 2 3 4 5
Date: 02/18/2014
Broken Garage Door Spring Repair
Gaithersburg, MD
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Thanks so much for rescuing me. My garage door did not open all the way causing damage when I backed out. You found a way to get to the issue right away so the garage door would not be open overnight. My service man was prompt, polite, compassionate, professional and fixed my door in about 20 minutes. I was impressed from start to finish. I appreciate the photos of your staff - that gives an extra level of security and shows you care about your customer and your staff at a very high level. I was so pleased with everything that I have referred a co-worker for service on her garage door. I agree the price was a little more than I expected but I am ok with it since I got what I paid for - prompt, compassionate, outstanding work. Thanks so much.

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A Response from: Brian Tindall

We appreciate your comments and your business. Thank you!

Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
1 2 3 4 5
Date: 02/16/2014
Garage Door Repair
Gaithersburg, MD
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

We have been dealing with Precision for many years and almost 100% of the time Barry comes out to service our garage. We can't say enough good things about him and his work ethic, professionalism, honesty, etc. He is a huge asset to your company and I would make sure he is well taken care of, as we only want him coming to assist us.

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A Response from: Brian Tindall

Awesome comments! We feel the same way! Thank you for your continued business with Precision.

Service Provided:
Garage Door Repair
1 2 3 4 5
Date: 02/10/2014
Garage Door Opener Repair
Gaithersburg, MD
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

I am so very pleased with the service I received from your technician, Barry. He was so professional and knowledgeable and helped me make a decision about what was needed in order to alleviate the problem we were having with our garage door. From the phone call to your office, to the completion of the job, I couldn't have been happier. Thank you!

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A Response from: Brian Tindall

Barry does a great job, and our customers love him! Thank you for your comments.

Service Provided:
Garage Door Opener Repair
Product:
Garage Door Opener
1 2 3 4 5
Date: 02/07/2014
Garage Door Opener Install
Germantown, MD
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Barry was the technician preforming the repair/installation on my garage door. He performed in a professional, knowledgeable, and courteous manner(in other words, he knows his stuff). I believe he is a great asset to the business and think that they would be proud that he represents their company name.

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A Response from: Brian Tindall

We also believe Barry is a great asset. He's been with us a long time, and truly cares about his work and his customers.

Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
1 2 3 4 5
Date: 02/01/2014
Broken Garage Door Spring Repair
Damascus, MD
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

This seemed a little pricy for a 45 minute repair, but the technician was very polite and professional. He was very knowledgeable and explained everything in detail. He went over the proper way to lubricate the door (and parts).

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A Response from: Brian Tindall

We appreciate your business! Thank you!

Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
1 2 3 4 5
Date: 01/29/2014
Garage Door Repair
Germantown, MD
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

My technician was very professional, extremely polite and arrived on time. He explained to me the different option I had for my repair and at what price. I like the fact that I was able to get an appointment so fast. Overall I had a great experience with this company

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A Response from: Brian Tindall

Thank you for taking the time to write a review. We appreciate our customers!

Service Provided:
Garage Door Repair
Product:
Springs
1 2 3 4 5
Date: 01/27/2014
Broken Garage Door Spring Repair
Germantown, MD
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Barry came out and replaced the broken cable on one of our garage door. He was very professional and took time to explain what he was doing and provided some tips on how to maintain the garage doors. He even greased the chain and the roller track on one of the garage door. I gave 4 star as I found the price of the cables seems to be a little higher than the other competitor but I would definitely use them again if ever my garage doors need fixing again. Just a tip to others, they replace things in pairs even if only one is broken (i.e. cables or springs).

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A Response from: Brian Tindall

Our customers love Barry! We've been hearing comments like yours for years! Thank you for choosing Precision.

Service Provided:
Broken Garage Door Spring Repair
Product:
Cables
1 2 3 4 5
Date: 01/19/2014
Garage Door Opener Install
Damascus, MD
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

First I thought the amount was pretty steep to install a openet and conversion, but after dealing with barry, I know the money was well worth it. Barry is the best tech ever. He was super nice and explained everything. Great job.

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A Response from: Brian Tindall

We think so, as well! Thank you for your business!

Service Provided:
Garage Door Opener Install
Product:
Opener
1 2 3 4 5
Date: 01/17/2014
Broken Garage Door Spring Repair
Germantown, MD
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Replaced broken garage door spring. Barry did a great job! Will recommend Precision to my friends!

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A Response from: Brian Tindall

Thank you for the recommendations! We love to hear from our satisfied customers.

Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
1 2 3 4 5
Date: 01/13/2014
Garage Door Repair
Gaithersburg, MD
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

I found this company online and was able to get an appointment easily. I liked that the company gives you the picture of the technician who will come to the house for security reasons. He was knowledgeable and the repair was fast, although I felt it was a little expensive. I will use this company again.

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A Response from: Brian Tindall

We are constantly striving for perfection! Thank you for your business!

Service Provided:
Garage Door Repair
Product:
Springs
1 2 3 4 5
Date: 01/10/2014
Garage Door Opener Install
Olney, MD
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

I learned about Precision from Angie's List. My repairman was Barry and I was very happy with the job he did. I was hoping to get him and I did. He is knowledgeable, respectable, honest, and did a great clean up job. I would definitely use him again.

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A Response from: Brian Tindall

Thank you for your kind words about Barry. We appreciate the opportunity to make you a Precision customer!

Service Provided:
Garage Door Opener Install
Product:
Belt Drive Garage Door Opener
1 2 3 4 5
Date: 12/18/2013
Garage Door Opener Install
Germantown, MD
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

I was very pleased with the service. Berry was very polite and knew what he was doing. He called to let me know he was on his way and arrived the time he said. He Installed a opener I bought with no problems. I will defiantly use them again.

-

A Response from: Brian Tindall

Thank you for using Precision for your garage door needs. We love to hear from our customers!

Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
1 2 3 4 5
Date: 12/12/2013
Broken Garage Door Spring Repair
Germantown, MD
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

The tech was very professional. He took the time to explain what was wrong and then gave several options. His work was fast, clean and above grade. I will recommend Precision to anyone with a garage.

-

A Response from: Brian Tindall

We appreciate your recommendations to your friends and family. Thank you for your business.

Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
1 2 3 4 5
Date: 12/04/2013
Garage Door Repair
Olney, MD
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Explained everything he was doing and why the door was not working properly.

-

A Response from: Brian Tindall

Thank you for choosing Precision!

Service Provided:
Garage Door Repair
Product:
Rollers
1 2 3 4 5
Date: 11/09/2013
Broken Garage Door Spring Repair
Germantown, MD
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Excellent service and excellent communication.

-

A Response from: Brian Tindall

Thank you! We try hard to please our customers!

Service Provided:
Broken Garage Door Spring Repair
Product:
Garage Door Opener
1 2 3 4 5
Date: 11/05/2013
Garage Door Opener Repair
Gaithersburg, MD
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

5 stars

-

A Response from: Brian Tindall

Thank you!

Service Provided:
Garage Door Opener Repair
1 2 3 4 5
Date: 10/11/2013
Garage Door Repair
Germantown, MD
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

We've called upon Precision three times now and each time we have had great service. This last time was for replacing the rubber seals at the bottom of two garage doors. Barry did a great job, was on time, and even called 30 minutes prior to his arrival. He not only replaced the seals, but also took the time to lubricate the chains and all moving parts of the two doors. We were very pleased with his service and will not hesitate to call on Precision (Barry) when the need arises again. Thank you, Precision!

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A Response from: Brian Tindall

Thank you for your confidence in Precision. We truly appreciate our repeat customers and referrals. Barry does a great job, and always gets great reviews from his customers. We appreciate your business!

Service Provided:
Garage Door Repair
Product:
Cables
1 2 3 4 5
Date: 10/04/2013
Broken Garage Door Spring Repair
Olney, MD
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Needed springs to be replaced on my garage door and Precision sent a tech out next day. Barry was extremely courteous, knowledgeable and efficient. I was concerned with the price originally quoted after

-

A Response from: Brian Tindall

Thank you for taking the time to write a review. We appreciate your business.

Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
1 2 3 4 5
Date: 09/16/2013
Broken Garage Door Spring Repair
Olney, MD
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

I learned about Precision from Angie

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A Response from: Brian Tindall

Thank you for your comments and your business!

Service Provided:
Broken Garage Door Spring Repair
1 2 3 4 5
Date: 09/07/2013
Broken Garage Door Spring Repair
Boyds, MD
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Excellent that day service. Arrived on time and very professional. The technician was extremely knowledgeable about the product and service to perform. He explained everything to us and all our options so we could make an informed decision on how to move forward. I would definitely use them again and refer them to a friend.

-

A Response from: Brian Tindall

Thank you for your kind words about Barry and Precision Garage Doors. We greatly appreciate your business.

Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
1 2 3 4 5
Date: 08/26/2013
Garage Door Repair
Clarksburg, MD
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

I wish that I could remember who our technician was because he was great! The technician took the time to look over our damaged door and he gave us the solution options that would be best. The tech was patient when I could not contact an individual to get approval for the work, true professional. I would definitely recommend these guys to anyone! Thank you very much for such great service.

-

A Response from: Brian Tindall

Mike was the technician who came to your home, and he is a valued member of our team. We appreciate your business!

Service Provided:
Garage Door Repair
Product:
Rollers
1 2 3 4 5
Date: 08/13/2013
Broken Garage Door Spring Repair
Germantown, MD
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Barry was very courteous and professional. Arrived before his appointment.. and how often does that happen??? Even with my limited knowledge on Garage door repair, I didn't feel taken advantage of (ripped off). Strongly recommend Barry and his company.

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A Response from: Brian Tindall

Thank you for your kind words about Barry and Precision Garage Doors. We take pride in providing excellent service!

Service Provided:
Broken Garage Door Spring Repair
Product:
Remotes / Keypad
1 2 3 4 5
Date: 07/23/2013
Broken Garage Door Spring Repair
Boyds, MD
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Barry was very professional and he knew a lot about garage doors. He was able to fix my problem in no time. He also fixed the lights on my door opener. When I saw the video that showed you guys had all the parts needed on the truck - it made my decision to use Precision easier!

-

Service Provided:
Broken Garage Door Spring Repair
1 2 3 4 5
Date: 07/16/2013
Broken Garage Door Spring Repair
Germantown, MD
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Technician was polite and while he told me what was available, he did not try to sell me a lot of unneeded repairs. He was appropriately friendly. He showed up a little early and the job was completed quickly. I will use this company again if the need arises.

-

A Response from: Brian Tindall

Thank you for your comments and your business. We appreciate our customers!

Service Provided:
Broken Garage Door Spring Repair
Product:
Cables
1 2 3 4 5
Date: 07/16/2013
Broken Garage Door Spring Repair
Montgomery Village, MD
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Barry was great! He explained everything very clearly and the price was well within the range I was quoted on the phone. The repair was very quick and Barry took the time to show me how to maintain my door properly in the future. I will definitely use Precision again for my garage door needs. Thanks!

-

A Response from: Brian Tindall

We appreciate your comments. Customers love Barry, and are always telling us how they appreciate the time he takes to make sure they are educated about maintaining their doors. We appreciate your business.

Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
1 2 3 4 5
Date: 05/14/2013
Broken Garage Door Spring Repair
Germantown, MD
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Barry and his partner were fabulous! They both were very professional, clean and neat when doing repairs and very knowledgeable of the products. Highly recommend them!

-

A Response from: Brian Tindall

Our customers love Barry! He does a great job. Thank you for your comments.

Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
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Washington DC Area

(202) 684-7282

(202) 684-7282
Bethesda | Silver Spring Area

(301) 893-7659

(301) 893-7659
Clinton Area

(301) 485-6848

(301) 485-6848
Gaithersburg | Germantown Area

(301) 363-4052

(301) 363-4052
Laurel Area

(301) 358-0637

(301) 358-0637
Edgewater Area

(410) 260-0966

(410) 260-0966
Waldorf | La Plata Area

(301) 747-3185

(301) 747-3185
Frederick Area

(301) 620-0488

(301) 620-0488
Precision Garage Door of Frederick
Office: (240) 549-5777
1090 W Patrick St
Unit 1A
Frederick, MD 21703
Precision Garage Door
Office: 301-610-3006
525 W Main St
Unit 151
Laurel, MD 20707
Precision Garage Door Service of Rockville
Office: 240-228-8030
15736 Crabbs Branch Way
Unit Business 2
Derwood, MD 208555

Licenses

MHIC#
138079
D.C. License
420220000112