Garage Door Repair in Gaithersburg | Germantown, MD - Page 9

Runqiao Du

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I had a great experience with the technician, Gary. He was courteous and professional. He recommended a simple, straightforward way to fix my garage door and the results were excellent. I would continue to use Precision Garage Door in the future and would recommend them to all my friends and family.

Andrew Gerber

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

At 5 am in the morning my son was left the house to do his Navy reserve duty. He immediately returned and told me the garage door would not open. I tried to open it, and immediately realized there was a real problem with the door, one of the torsion springs had broken. This was not a job I could take on so I went to the internet and found Precision. It was 6:30 am, and there was a "Let's Chat!" As a lark I clicked on the chat button, and I got an immediate response. I set up an appointment for between 8 am and 12 noon that same day. At 9;30 Harry and a colleague showed up, did the repair and were on their way in about an hour. They were very professional and did a great job. I appreciated the quick response and the great job. Would recommend then to anyone needing this kind of work. Regards, Andy from Darnestown, MD - a very satisfied customer.

Louis Mayer

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

The tech was here on time, went over my current set up and pointed out where my issues were coming from, installed new opener, replaced old worn parts, set up new remotes, cleaned up after and made sure I was happy with the work before leaving What more can you ask for Great job!!!!

Fred Herman

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I found your service via Home Advisor. My call was answered on a Sunday evening and although next day service was available, the service was scheduled based on my availability. Brian was on time, very courteous and professional. He advised me of the price for the repairs before starting and he very efficiently did a terrific job on fixing my garage door. I will certainly recommend Precision to anyone needing service on a garage door!

Mike Mazza

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Our garage door broke last night and quickly found Precision's number from a service call made years ago. I called after 9pm and was promptly helped and had a technician come out the next day. Garry was timely and very courteous. Unfortunately, I was not prepared for the bad news but they worked with me on the price to replace the springs, etc. He was done within an hour and showed me how to maintain it moving forward. I really like the customer service and prompt attention they always give us and will continue to use them in the future. I highly recommend Precision!

Sam Go

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Derrick did a phenomenal job with the garage repair. I would recommend his service to others.

Carl Morgan

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Good Morning, I wanted to send a brief note of thanks for the assistant manager (derrick?) that came out to my house in an effort to recover my service. While this did occur a little over a month ago, I wanted to acknowledge my thanks to him. I had previously experienced a very displeasing and unacceptable visit from one of you technicians and informed the office I would not utilize your service for any of my garage door needs. Derrick? came out to my house to speak with me and review my concerns. He was pleasant and understanding of my concerns. He was efficient and very knowledgeable and what began as a repair ended up in an installation of a new opener well after office closing time to ensure my satisfaction. I couldn't have asked for more. Thank you very much. Carl Morgan

Mark Berninger

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

You did a great job. In fact, a year ago I used a different company in the area to address my problem and they just squirted some lubricant around and made a very temporary fix, something could have done myself and later did many times. You actually diagnosed the actual problem and replaced the right parts.

Elizabeth Belman

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

So grateful for Precision. They came out same day and repaired my garage door professionally and courteously. Garry did a great job! Thank you!

Rosemary Derosa

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

We are disappointed with the handling of our broken remote especially after great service with instalation of auto door. I called twice about the inoperable remote, secretary promised return calls, I asked to have manager call back, time passed ..,

Kate Mcmanus

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Gary came and diagnosed the problem straight away. He was very pleasant and knowledgeable. I immediately saw the problem as he described it. In about 30 minutes he had completed the repair and I was very satisfied. Give him a raise! I wish every tech was as nice ! 5 ++

Anushirvan Dadgar

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

4.5 stars.

Viesturs Timrots

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Excellent service. The tech, Brian, was very professional, very friendly and very knowledgeable. Very impressive - that doesn't happen very often anymore. The charges were fair also, as I had expected to pay much more than charged, even without the service fee. I would recommend Precision to to any friend or acquaintance, and if I need additional garage door service, I will be back. Good job.

Soyana Nhim

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I had my broken spring replaced on one of my garage doors. Everything was completed in about 30 minutes. I am satisfying with the service you provided. The only thing I don't like is the price of the parts, I think it's too expensive (Spring $200, Center bearing $45+ labor). If the spring break again, I might well buy me a new garage door.

Jose Rivera

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Your website is very attractive and full with needed information, you were prompt to answer my call and have a service man (Garry) by the next day. I had somebody else looking at what he told me it was the problem (replace the garage door opener), but Garry came, did a few tests on the door and door opener, the problem was the door itself, he told me what it was needed to be done, gave me a quote that I agreed to it, did his job in less than two hour and my door is like brand new again, also, he told me that my door opener is great, no need to change it. Excellent job and I give Precision 5 stars.

Jim Counts

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Quick response and the service call to replace the springs was fast and reasonable. I appreciated the service Technician's expertise and willingness to explain things. I would definitely use them again.

Eddy Munoz

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I'm extremely happy with the services, the tech was verry professional and knowledgeable, I will recommend precision door too everyone I know.

Atarod Modjtabai

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I was very happy with every aspect of our dealing with " Precision " .Thank you .

Kim Dassing

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Very pleased with our tech Garry who was polite and respectful. He even called ahead alerting me of his arrival. I was thrilled they could make a same day visit to repair the spring that had broken. Will definitely recommend Precision and use them again.

Stephen Thornberry

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Very professional and courteous technician. He explained clearly what he did to correct our problem. We are very pleased.

Jim Potter

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

An appointment was scheduled when I called and at a very convenient time for me. I saw your add on line and I believed Precision had the expertise to fix my issue. Your technician arrived when promised and he was very pleasent and knowledgeable and he not only fixed the problem with my opener but he did a very thourough examination of all components of my garage door without pressuring me to buy anything. I give it 5 stars.

F. Verter

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I will never use this company again: Yesterday 9 March 2015 I had a service call for a garage door and opener that had been installed by Precision in April 2014. Originally they did a great job on the install so I felt good about calling them for the repair. I had to pay a service charge of $50 just for a technician to show up. He found that the idler pulley for my garage door opener was broken. Then he told me he "didn't have one on the truck". Really? A garage door company doesn't have a pulley?. However, he would replace my entire mount and pulley for an additional $75. I sensed a scam, so I said No and sent him packing. It turns out you can buy this pulley on-line for under $10, and my regular handyman swapped it in for me, and the door works again. Here's an alternate scenario: If Precision had charged $50 to cover the trip and the first half hour labor, and $20 for the pulley, I would have paid without complaining. It was the attempt to con me into paying for a bigger job that pissed me off. Enjoy that $50, because it is the last money you are getting from me, on any of my 4 garages.

Joe

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I called Precision to repair a broken spring on my garage door. Michael responded the same day and made the repair. Other companies I contacted said they were booked and could not come for another four days. Michael did offer me a few other options to purchased but was not pushy when I decline. I was very happy with the service provide.

Lusha

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

The spring of my garage door went broken, I called the phone number and the technician came within 2 hours. He worked really fast to replace the spring on both side. However, your price is really too high--the total charge is $355 including emergency service, giving the fact that a pair of springs are only $40 at Home Depot.

Josh Altman

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

5 Stars! Mike C. was courteous and quick. What I thought would be an expensive job turned out to be a simple repair. It's refreshing to see home improvement professionals who don't try to sell you things you don't need. I'm now a very satisfied customer. Thank you!

John Desautels

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

The driver was on time and very professional. He was a true gentleman and very helpful. You prices are ridicules high. And only for that reason if i have another problem, I probably will not call again.

Chris Kirtz

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Five plus stars. Brian arrived bright and early,diagnosed and fixed our problem in a trice and did the safety check. We are repeat customers and as pleased this time as we were the last time. You run a quality operation of which you -- and folks like Brian representing you --you should be proud.

John Konkus

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

5 star on time and gave fair estimate...friendly and with knowledge of garage door repair. what more does a homeowner look for?

Margo McArthur

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Awesome service. Called Sunday night and their technicians were out by 9:30 the next morning. Quick , efficient service. Highly recommend. Very reasonable . In the age of contractors being unreliable, this service was very appreciated !

Thomas Wright

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

My Garage door was tuck and would not open or close. The Genie cusromer service rep gave me your name and location, which I googled and contacted you. Your person, Berry was very professional, quickly analysed the problem and told what the solution was