Garage Door Repair in Gaithersburg | Germantown, MD - Page 10

Margo McArthur

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Awesome service. Called Sunday night and their technicians were out by 9:30 the next morning. Quick , efficient service. Highly recommend. Very reasonable . In the age of contractors being unreliable, this service was very appreciated !

Thomas Wright

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

My Garage door was tuck and would not open or close. The Genie cusromer service rep gave me your name and location, which I googled and contacted you. Your person, Berry was very professional, quickly analysed the problem and told what the solution was

Tushar Dave

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Excellent Service. Came on time, gave proper solution for door's problem with reasonable cost/explaination. Finished job on time.

Donald and Alice Simon

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Barry, your service tech arrived on time with a smile. We have been customers for years. Barry is a gentleman and a pro. He is definatly an important asset to your business in my book.

Jack Bell

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Service seems to be OK, however I am sitting here now at 10am waiting for a door installation, scheduled for 9, that does not appear on your schedule. What

Abhijit Dasgupta

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Barry was on time, courteous, thorough and efficient. He identified the problem quickly (bad pulleys), changed them out, inspected the door and suggested easy maintenance steps I can take to keep things running smoothly. My door is now the quietest its been in years!

Gail Palestine

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Barry is the BEST. He had been to my home multiple times over the years and always is prompt and explains what is going on and what my options are. He is competent and friendly making the repair process more comfortable.

Rick Sciotti

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Called on a Sunday just to get your hours and the phone was answered....took our information, found a convenient time slot, sent a confirmation email with techs name and photo...this part could not be better. Barry C. showed up, explained everything (problem, solutions, time to repair, etc.), provided options and costs for each option and saw my level of interest so allowed me to see how the repairs were completed. He mentioned it would take about 30 minutes to complete the job. I decided to finish trimming two shrubs, because there is no way that job could be finished in 30 minutes. Well, I came back and he was down, WOW. He explained exactly what he did, which was exactly what he thought he would need to do. Barry C. was very polite, knowledgeable and efficient. This part could not have been better. Overall, the experience was perfect. It costed more than I expected, but the warranty, technician skills and quality of the product; well worth money.

John Austin

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Given that my previous vendor failed to come twice, just showing up would have earned 4 stars:-). Mike was on time, had the parts on hand and installed it efficiently. I asked him to refer me to someone who can give me a quote for a replacement door. It was a pleasure doing business.

Patrick Lee

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Barry the repair man was very friendly and explained on everything he did. He did a very good job and I am very happy with his job.

saleem wali

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

2 years ago I had the garage door spring replaced by precision. Several days ago the spring broke. I called precision yesterday and a nice gentleman name Barry came out today. He explained to me the details of the work and what is covered in the warranty. He did a super job installing and getting the door properly balanced. I am very happy with the work that was done.

Michael Watkins

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

WOW. It's so rare that you find a company that is SO PROFESSIONAL AND COMPETENT! You exceeded my expectations. I will recommend you to all my neighbors. Barry did an A+ job explaining what needed done, then proceeded to do pronto. I'm normally a DIY guy, but garage doors go beyond my capabilities. Glad I called you. You guys totally rock. Thank you for fixing my door.

Susan Goff

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Replaced springs and rollers. 24/7 and fast service. Thank you

Lily Rogers

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I hired Precision to fix one of my two garage doors. Barry was our technician and did a fantastic job. Not only was he punctual and friendly, he explained to us our options for service (which saved us some money), but he also went through a 101 on how to keep our doors properly lubricated and working properly. He finished the job very quickly, and was very polite. I would hire Precision again.

Alexander Sulakvelidze

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Prompt service. Outstanding office staff and scheduling. Technician very knowledgeable and courteous. Explained the nature of the problem, and then fixed my garage door very quickly and did some tune-up work too, to make all three doors operate smoothly and quietly. Highly recommend.

Gilbert Prine

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I'll add more applause to Barry who upgraded our old garage door opener. He did what he said he would, for the price he said it would cost and when he said he would be here. He was also very good at explaining why for every thing.

Richard Keen

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Barry was courteous and efficient. Showed up on time and completed job on time. I would use your company next time.

Mary Sokhor

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

So much unexpected costs with my garage door broken spring repair. The technician  is quite a saleman; from the beginning of the estimate of the job, additional cost after another, it was one spring that broke but ended up with two sping replacements done, then I needed a new motor trolley replacement as well, the total job cost me over$550. My garage door was repaired but I belive it's sure over priced:(

Scott Rodgers

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I had an issue with my garage door not raising all the way or staying closed. I called and Precision was able to look at the door on a Saturday. This was a big help to me since I wasn't able to take off during the week. The technician was on time, very professional and explained what options I had to repair the door opener. I opted to replace the limit switch. He quickly replaced the switch, tightened the door chair and also oiled the garage door track. The door now opens smoothly and raises and closes completely. Barry was very professional and showed me exactly what the issue was. I highly recommend Precision and will be calling again in the future if I have any other problems with the door.

Robert Ouellette

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

The service provided by Barry was 6 Stars. Barry explained everything thoroughly and easily. Before I knew it the work was done and the door and opener worked better than at any point in the 28 years we owned our home. I will definitely let my friends know what great service Barry and Precision performed.

Chris Jones

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Nice job! Thank you Barry.

Sunil Lingayat

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I was quite disappointed in with this experience. My worst with any service repair over the last 20 years for anything in house. I was quoted lifetime warranty on the phone, and i was also quoted that labor is included in the material price. But it turned out warranty was only 5 years and labor was extra. I was in a corner as needed to get somewhere today otherwise would not have gotten the work done. I was asked to pay in advance which again puts a bad taste to begin with....as a result i did not even tip the technician (which is what i generally do). I would have rated it even worse, but towards the end the technician did a good job and made my experience a little better. A 2-3 inch ballbearing coupling for $45. I am an engineer and know what those cost. That is an obnoxious price and taking advantage of the customer when he is already hooked and technician is at the door.

Geri Lanier

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Thanks so much for rescuing me. My garage door did not open all the way causing damage when I backed out. You found a way to get to the issue right away so the garage door would not be open overnight. My service man was prompt, polite, compassionate, professional and fixed my door in about 20 minutes. I was impressed from start to finish. I appreciate the photos of your staff - that gives an extra level of security and shows you care about your customer and your staff at a very high level. I was so pleased with everything that I have referred a co-worker for service on her garage door. I agree the price was a little more than I expected but I am ok with it since I got what I paid for - prompt, compassionate, outstanding work. Thanks so much.

Robert Weintraub

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

We have been dealing with Precision for many years and almost 100% of the time Barry comes out to service our garage. We can't say enough good things about him and his work ethic, professionalism, honesty, etc. He is a huge asset to your company and I would make sure he is well taken care of, as we only want him coming to assist us.

Elane Kabakoff

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I am so very pleased with the service I received from your technician, Barry. He was so professional and knowledgeable and helped me make a decision about what was needed in order to alleviate the problem we were having with our garage door. From the phone call to your office, to the completion of the job, I couldn't have been happier. Thank you!

Rick Wooten

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Barry was the technician preforming the repair/installation on my garage door. He performed in a professional, knowledgeable, and courteous manner(in other words, he knows his stuff). I believe he is a great asset to the business and think that they would be proud that he represents their company name.

Mike Watts

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

This seemed a little pricy for a 45 minute repair, but the technician was very polite and professional. He was very knowledgeable and explained everything in detail. He went over the proper way to lubricate the door (and parts).

Catherine Auge

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

My technician was very professional, extremely polite and arrived on time. He explained to me the different option I had for my repair and at what price. I like the fact that I was able to get an appointment so fast. Overall I had a great experience with this company

Roel Sabalbaro

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Barry came out and replaced the broken cable on one of our garage door. He was very professional and took time to explain what he was doing and provided some tips on how to maintain the garage doors. He even greased the chain and the roller track on one of the garage door. I gave 4 star as I found the price of the cables seems to be a little higher than the other competitor but I would definitely use them again if ever my garage doors need fixing again. Just a tip to others, they replace things in pairs even if only one is broken (i.e. cables or springs).

Jack Lee

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

First I thought the amount was pretty steep to install a openet and conversion, but after dealing with barry, I know the money was well worth it. Barry is the best tech ever. He was super nice and explained everything. Great job.