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Read what people are saying
about Precision Garage Door in:

Clinton Area, MD

Precision Garage Door of Washington DC Maryland Suburbs
has received 363 reviews, averaging 4.82 Stars:
1 2 3 4 5
Review:

Precision installed my garage door openers in 2022. When one of them stopped working I called for service. The technician arrived timely and was both knowledgeable and professional. He began to troubleshoot and soon identified the problem. While he worked we talked a bit, and he was pleasant and very respectful. It did not take him long to complete the repair. And the service was excellent. Thank you.

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Service Provided:
Garage Door Opener Repair

Review:

Outstanding customer service! And the young men they send to my home are always professional, knowledgeable, and courteous.

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Austin A Service Provided:
Garage Door Repair

Product:
Belt Drive Garage Door Opener

Technicians: Austin A
Review:

The service today was very prompt and well done. We were able to get service the same day requested and it was completed in a timely manner. The technician explained things to us and this helped us understand what needed to be done.

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Service Provided:
Garage Door Repair

Review:

Jamal did a timely, professional job!

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Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Review:

The repair man was on time very friendly and very efficient. Enjoy talking to him and he showed me some things I could do to help keep the doors working properly. I highly recommend this company and its employees for your garage door needs.

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Craig T Service Provided:
Garage Door Repair

Technicians: Craig T
Review:

Your Tech Rep Brandon Phillips was outstanding. Was very personable and informative. Showed up for my Appointment early. Took care of my problem very quickly. Having used your service previously your tech rep did not disappoint me. Thank you very much. Keep up the great work. Will refer to my Neighbor if they need help. Garcia Graves 12 DEC 2023

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Brandon P Service Provided:
Garage Door Opener Repair

Product:
Remotes / Keypad

Technicians: Brandon P
Review:

I called, he came and repaired the problem. My technician,Tavon F., not only showed up early, which I appreciate, he was very polite and very efficient. Thank you Tavon and Precision for a job well done!!

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Tavon F Service Provided:
Garage Door Repair

Product:
Belt Drive Garage Door Opener

Technicians: Tavon F
Review:

The technician was very knowledgeable and personable. Job was done very quickly. Highly recommended!

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Austin A Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Technicians: Austin A
Review:

Technician Austin A. came out to repair my garage door as it was problematic in raising and lowering the manual wooden garage door. He recommended that my garage door would need new hardware (springs, cables, guide wire, neoprene roller casters and etc.) to make it easier for me to raise and lower it with the mechanical improvements he would install. Now, my garage door works smooth and great and no more rumbling noisy sound it used to have when raising and lowering it. Austin A. was courteous, polite and is a true craftsman at his trade. I will always use Precision Garage Door for all routine and major repairs. Craig Smith .

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Austin A Service Provided:
Garage Door Repair

Technicians: Austin A
Review:

Our technician Jay was wonderful, He was polite and professional. He gave us options on our repairs, prepared 3 different service options with the warranty's included for each. He was quick and efficient and was in and out within about an hour or so. We appreciate his expertise and will recommend to all our friends and family. Thank you for our great experience!

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Jay C Service Provided:
Broken Garage Door Spring Repair

Product:
Rollers

Technicians: Jay C
Review:

Thank you for your quick assistance in examining our garage door. Brandon was very nice and answered our questions.

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Brandon P Service Provided:
Garage Door Repair

Technicians: Brandon P
Review:

Everything from setting up the timely appointment to solving the problem was a positive experience. The technician arrived on time and was courteous, friendly, and professional. He clearly explained what needed to be done to arrive at the quick and positive results received. Very happy customer!

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Austin A Service Provided:
Garage Door Opener Repair

Technicians: Austin A
Review:

I appreciated the professionalism of the technician that repaired my two garage door openers. He explained how periodic maintenance is very important to the overall life of the garage door opener.

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Craig T Service Provided:
Garage Door Opener Repair

Product:
Springs

Technicians: Craig T
Review:

Derrick was professional, friendly with exceptional customer service. He took the time to explain everything from preliminary walkthrough, repairs to the garage door and preventive maintenance. He was very patient when listening to my questions and providing responses...not once did I feel I was annoying him or he was rushing through the repairs. I do not hesitate giving Precision a top rating (5 stars) if Derrick is representative of the company and team.

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Derrick E Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Technicians: Derrick E
Review:

Service from Mr. Jay was outstanding. Thank you very much!!

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Jay C Service Provided:
Garage Door Repair

Technicians: Jay C
Review:

Austin called to say he was on his way. Upon arrival he greeted me & asked about my concerns. He examined my existing garage system & presented his findings. I discussed all options then made my choices. Austin worked diligently & seamlessly installing my new garage system. He answered my numerous questions in such a calm & patient manner. When he completed my install I was so happy to be able to utilize the garage door opener again. The manual system was so stressful. Austin was a very professional & knowledgeable Technician who I would recommend to anyone. Thank you for sending him out.

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Austin A Service Provided:
Garage Door Opener Install

Product:
Garage Door Opener

Technicians: Austin A
Review:

I used Precision to install my garage openers when I purchased my home in 2020. They did an excellent job. So when my door gave me an error, I called them for service. They came out the next day and did a fantastic job explaining the error, how to fix it, and what to watch out for going forward. It was a thorough and educational experience. I find Precision very good at what they do and trustworthy.

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Brandon P Service Provided:
Garage Door Opener Repair

Technicians: Brandon P
Review:

Austin is a very professional and knowledgeable contractor. Before he fixed my broken spring he checked over my entired garage system. I was shown some worn-out pieces that need to be replaced now or in the near future. Austin explained what could happen if I waited to long for the repairs so I agreed to change the parts. Thank you for your expertise

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Austin A Service Provided:
Broken Garage Door Spring Repair

Product:
Rollers

Technicians: Austin A
Review:

Overall, the service was okay. I was disappointed that the service repair man charged me an extra $200.00 for a tune up, which he said was required in order to replace the plain loop cable. I didn't feel like I had any other choice but to accept that charge because he told me that in order to replace the cable, that he had to loosen the tension on the garage spring and after replacing the cable, he had to tighten the spring, and this is considered a tune-up. I think this should have been considered a part of the job of replacing the cable. I'm still not sure how loosening the spring and tightening the spring can be considered a tune up, however, what could I say. Also, when the repairman was about to leave, he told me that I had to open the garage door manually, because the track was off and he did not have any track with him. After I told him that I had to use the garage door opener and I expected the repair to include correcting the problem, he fixed the track. If my situation wasn't an emergency, I would probably have gotten another estimate to be on the safe side, because when I got the first estimate, he recommended replacing everything with exception of the garage door, which he said would cost me over $1,500. I hope this is helpful.

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Service Provided:
Garage Door Repair

Product:
Cables

Review:

Chris was absolutely amazing! Very knowledgeable and professional while being personable as well. He was able to advise me on what the next steps are for my garage door.

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Chris L Service Provided:
Garage Door Repair

Technicians: Chris L
Review:

Precision is simply the best, Brandon arrived and immediately knew what was wrong, we had a mishap with running into the garage door. He diagnosed the situation and had my door operational within 30 minutes. He was so patient, polite and knowledgeable. I would highly recommend Precision for any work I may have in the future. Once again top notch

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Brandon P Service Provided:
Garage Door Repair

Technicians: Brandon P
Review:

My technician Jay A. was great!!! He showed up to the house 15 mins early, explained the issues with my garage door clearly and gave me great recommendations on what was causing the issues and how to fix it. He finished the work in under 30 mins and now my garage door is working well again. Can't say enough about how smoothly the process went. Great customer service and quality workmanship.

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Jay C Service Provided:
Garage Door Repair

Product:
Rollers

Technicians: Jay C
Review:

I could not be more pleased with the superb work that Jay C. did on my garage door. He is a very courteous, personable, knowledgeable, hard-working young man who arrived early and completed the work on my door in less time than expected. I highly recommend Precision for any garage door service needs.

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Jay C Service Provided:
Garage Door Repair

Product:
Springs

Technicians: Jay C
Review:

Craig came to my home and replaced my garage with professionalism and excellent customer service. He completed the job in a timely fashion on the same day. I am very pleased with my service.

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Craig T Service Provided:
Broken Garage Door Spring Repair

Technicians: Craig T
Review:

Garage door opener showed steady red light and the door would not open using the wall switch and the remote. I found Precision had great reviews on the internet. I called and got a live person within seconds. She took down my information and setup an appointment immediately. Brandon came out and immediately found the problem. He explained the issue and the resolution. He corrected the problem immediately. He is such a personable and professional person and a joy to work with. I would highly recommend Precision to all my friends and family.

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Brandon P Service Provided:
Garage Door Opener Repair

Technicians: Brandon P
Review:

Great service. Hands down. Thanks Craig T.

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Craig T Service Provided:
Garage Door Opener Repair

Technicians: Craig T
Review:

The technician (Albert) showed up within an hour of me calling for service. It was a same day emergency call. He explained everything that was wrong with my garage door and presented me with 3 different repair options. He was polite and professional. He even made additional recommendations to make my garage door operate efficiently and safely. I highly recommend Precision Garage Door.

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Austin A Service Provided:
Broken Garage Door Spring Repair

Product:
Garage Door Opener

Technicians: Austin A
Review:

Excellent and timely service!

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Craig T Service Provided:
Garage Door Opener Install

Product:
Remotes / Keypad

Technicians: Craig T
Review:

Met all expectations and resolved the issue I was experiencing. The technician was friendly and professional. Would use them again.

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Austin A Service Provided:
Garage Door Opener Install

Product:
Opener

Technicians: Austin A
Review:

Craig T. did an OUTSTANDING JOB fixing my garage door. He replaced the belt drive rail assembly, replaced 2 torsion springs, replaced 12 rollers and installed galvanized steel orb oper hook up bracket. I offered him snacks, but he would not stop working. He did not even take bathroom / restroom break. He did not stop working till the job was done. He is very courteous, efficient and professional technician !! In addition: Those personnel who answered the office phone; Amy and Tori were very helpful too!!

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Craig T Service Provided:
Garage Door Repair

Product:
Springs

Technicians: Craig T
Next Page
Washington DC Area

(202) 684-7282

(202) 684-7282
Bethesda | Silver Spring Area

(301) 893-7659

(301) 893-7659
Clinton Area

(301) 485-6848

(301) 485-6848
Gaithersburg | Germantown Area

(301) 363-4052

(301) 363-4052
Laurel Area

(301) 358-0637

(301) 358-0637
Edgewater Area

(410) 260-0966

(410) 260-0966
Waldorf | La Plata Area

(301) 747-3185

(301) 747-3185
Frederick Area

(301) 620-0488

(301) 620-0488
Precision Garage Door of Frederick
Office: (240) 549-5777
1090 W Patrick St
Unit 1A

Frederick, MD 21703
Precision Garage Door
Office: 301-610-3006
525 W Main St
Unit 151

Laurel, MD 20707

Licenses

MHIC#
138079
D.C. License
420220000112