Washington DC Area
(202) 684-7282
Bethesda | Silver Spring Area
(301) 893-7659
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Clinton Area
(301) 485-6848
Gaithersburg | Germantown Area
(301) 363-4052
Laurel Area
(301) 358-0637
Edgewater Area
(410) 260-0966
Waldorf | La Plata Area
(301) 747-3185
Frederick Area
(301) 620-0488
Born and raised in Baltimore County, I love to shoot pool. various outdoor activities, and watching football. He has been doing garage door work for many years!
Called Precision when my 24 year-old opener quit working over the weekend. Called on Monday, and installer/technician Craig Taylor was out within a couple of hours. While they could have repaired the old opener, I elected to purchase the new Genie belt-drive wi-fi enabled opener with battery backup, as reparing the old opener would have been at least half the cost of new. Craig explained everything completely and succinctly, and work was done within about an hour and 15 minutes. While total cost might have been a bit more than purchasing opener myself and having it installed, installation with Precision comes with warranty and peace of mind. Only disappointment was that wi-fi feature will not work on my (older) phone. Called customer support....they had just upgraded app 2 weeks prior, and it now requires Android OS 10 and above. (Mine is v.9). So, I guess if the door had broken two weeks ago, the older version of the app would still work. I imagine that things will work when I eventually upgrade the phone. Alternatively, it would be good if Genie would release a backward-compatible version of the new wi-fi app.
- Mark Antolik
Great experience. Very professional and efficient service. Highly recommended.
- Christian Palopoli
Craig was professional and knowledgeable. He worked efficiently and was helpful in educating me on the issue with my garage door.
- Matt Colucci
The technician was friendly and very professional knowledgeable. He knew his stuff and that was impressive for me.
- Terri Jones
A great experience, start to finish! I was scheduled quickly, and Craig, the repairman, was prompt and professional. He explained our options and the costs, and after we decided, fixed the problem right away. I'd recommend Precision Door and will use them again in the future if needed
- Valerie Exar
Craig T was very nice and knowledgeable. He got our broken garage door open so we could get our cars out with no problems. We have a new door and opener ordered and are looking forward to having it installed.
- Donna Kurpat
Would highly recommend this company. Came quickly and repaired hardware, springs and installed new opener at a very reasonable price. Was able to get all the work done quickly and was very nice. Door works better than ever had before!!
- Cindy Zimmerman
I found this company online after reviewing a few companies, and was well pleased with their responsiveness when I called about replacing my garage door. My car was stuck inside the garage, but technicians Craig and (?) were able to come the next day and they got the car out, as well as evaluating with me the pros and cons of an immediate repair of the old door or waiting about a week or two until installation of a new door. James, the installing technician, did an excellent, professional job.
- Nancy MacMeekin
The repair man was on time very friendly and very efficient. Enjoy talking to him and he showed me some things I could do to help keep the doors working properly. I highly recommend this company and its employees for your garage door needs.
- Jerry Bond
What a WONDERFUL CHRISTMAS PRESENT before the season began! Craig came out to my home to repair my garage door on 11/25/23. What a GEM! He was so kind, patient, understanding, and knowledgeable of the profession. He got right to work and got the job completed in no time. Thanks CRAIG for all your HELP and PROFESSIONALISM!!!
- Cordelia Lawson
The service was fast, on time, and friendly. We’ll definitely recommend the company to friends and family.
- Robert Bruce
Prompt response, thorough understanding of my objectives, courteous manner and competent service. I'll use them again in a heart beat.
- Charlene Smith
Exceeded expectations. Very quick service.
- Monica
I appreciated the professionalism of the technician that repaired my two garage door openers. He explained how periodic maintenance is very important to the overall life of the garage door opener.
- Dwayne Crawford
Awesome service!
- Marisa Smith
The repair went very well. Craig was very professional and knowledgeable. He quickly diagnosed the problem and had all the materials with him to complete the repair right away. It is great to have my garage door opener working again.
- Scott
Next day service, on time, efficient in that the repairs only took an hour. New springs, rollers and pulleys made a huge difference in the operation and noise for my door. Craig was friendly and professional. Great job!
- Mark O'Malley
I'm grateful for Precision and their assistance for repairing our garage. Craig was the technician and he was able to explain what was needed, the options we had, and seemed very transparent, even repeating himself when asked. He was very professional and helped us to be confident in our decision in our repairs, particularly with Precision. We couldn't ask for better service.
- Leo Yates pp
Craig came to my home and replaced my garage with professionalism and excellent customer service. He completed the job in a timely fashion on the same day. I am very pleased with my service.
- Tanya Judd-barnes
I called at 7:00 PM and Craig arrived the next morning. He did a great job of evaluating my door, the components, and explaining the needed repairs and options. He could not had been more professional and efficient. Within a short time, he had replaced the components and the door was working beautifully! With elements of your home like the garage door, it is worth paying for quality parts and service.
- John Clutts
Great service. Hands down. Thanks Craig T.
- Ronald Barnes
Brian was fantastic quick, polite and helpful a wonderful experience
- David Strobel
Very knowledgeable and professional. Highly recommend
- Judy Chasen
Precision door is an excellent company. Their technicians are knowledgeable and always pleasant. They back their work and have quality workmanship.
- Richard Hinds
Excellent and timely service!
- Sinthea Kelly
Excellent phone customer service and excellent repair service. Thank you.
- Janet Schub
Outstanding same day service! Not only was Craig professional and courteous, he made sure I understood what the problems were and how he would fix them. Great job! I highly recommend Precision Garage Door.
- Susan Dyer
Craig T. did an OUTSTANDING JOB fixing my garage door. He replaced the belt drive rail assembly, replaced 2 torsion springs, replaced 12 rollers and installed galvanized steel orb oper hook up bracket. I offered him snacks, but he would not stop working. He did not even take bathroom / restroom break. He did not stop working till the job was done. He is very courteous, efficient and professional technician !! In addition: Those personnel who answered the office phone; Amy and Tori were very helpful too!!
- Vivencio Navarro
Completely Satisfied
- Nicholas Munson
Associate arrived on time as scheduled. He repaired the fort to make it functional. He gave us information about door replacement.
- Michael Banks
Chris L
Austin A
Michael E
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