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OUR AVERAGE RATING 1 2 3 4 5 WITH 3,121 REVIEWS
OUR AVERAGE RATING
1 2 3 4 5 (3,121)

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Read what people are saying
about Precision Garage Door in:

Bethesda | Silver Spring Area, MD

Precision Garage Door of Washington DC Maryland Suburbs
has received 531 reviews, averaging 4.92 Stars:
1 2 3 4 5
1 2 3 4 5
Date: 07/17/2013
Garage Door Opener Install
Silver Spring, MD
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Mike came today to install two openers and rebuild both doors. He was very knowledgeable and professional and did a great job! I very much appreciate his expertise and hard work!

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A Response from: Brian Tindall

Thank you for the kind words about Mike. We appreciate your business!

Service Provided:
Garage Door Opener Install
1 2 3 4 5
Date: 07/03/2013
Broken Garage Door Spring Repair
Bethesda, MD
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Barry was very knowledgeable, arrived on time, and performed the work promptly and professionally. I would highly recommend Precision for a garage door repair.

-

A Response from: Brian Tindall

Barry does a wonderful job for our customers! Thank you for your business.

Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
1 2 3 4 5
Date: 05/13/2013
Garage Door Opener Repair
Bethesda, MD
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

The service technician arrived on time and fixed the garage door. I was very pleased with the service.

-

A Response from: Brian Tindall

Thank you for choosing Precision!

Service Provided:
Garage Door Opener Repair
Product:
Cables
1 2 3 4 5
Date: 05/10/2013
Garage Door Repair
Silver Spring, MD
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

The spring repair and other necessary, safety repairs were performed in a timely and professional manner with 5 stars.

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A Response from: Brian Tindall

Thank you! Our technicians take great pride in their work.

Service Provided:
Garage Door Repair
Product:
Springs
1 2 3 4 5
Date: 05/03/2013
Garage Door Opener Install
Silver Spring, MD
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Barry and his helper arrived at the expected time. They found and showed us the significant damage to our present closer and suggested several solutions. We accepted his suggestion about replacing the unit. He came back the next day and replaced the unit, replaced cables and demonstrated the use of the new system. The work was completed quickly and efficiently. We are very pleased.

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A Response from: Brian Tindall

Barry takes great pride in the work he does, and the satisfaction of his customers. Thank you!

Service Provided:
Garage Door Opener Install
1 2 3 4 5
Date: 05/01/2013
Broken Garage Door Spring Repair
Rockville, MD
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Great Service. Knowledgeable Repair man. Highly Recommended.

-

A Response from: Brian Tindall

Thank you for choosing Precision! We appreciate your business!

Derrick E Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Technicians: Derrick E
1 2 3 4 5
Date: 04/23/2013
Garage Door Repair
Silver Spring, MD
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Things on the website that gave me confidence in Precision were the same-day service guarantee (which ended up being a bit misleading), the detailed info about 'Meet Our Team', and the customer feedback. Barry and Mike came out to repair my garage door which was experiencing a great amount of resistance and was not going up or down properly, even when the opener was disabled. Both gentlemen were EXTREMELY professional. Barry quickly diagnosed the problem, walked me thru the situation, and made specific recommendations as to resolution which included itemized costs. They worked quickly and when they were done my door worked better than it has in the past nine years! Regarding the same-day guarantee as posted on the website: I called a little before 10am but the soonest they could get a tech out was between 3pm-5pm the next day. I asked if that meant the service fee would be waived. After a very long time on hold, it was confirmed that it would be waived. However, when it came time to pay the bill and I questioned why the service fee was listed on the invoice (because I had been told it would be waived) I was told that the waiver couldn't be honored because the service I received was the re-build bundle (kinda like buying the value meal at McD's) and if the service fee was waived then I would need to pay for the re-build a la carte. So, in the end, there was no compensation for having to wait until the next day for service - I would have paid the same amount of money for the same service whether or not they came yesterday or today. I purposefully did not call another company to schedule same-day service (once I learned Precision couldn't come until the next day) thinking that I was being compensated $50 for waiting a day. I understand needing to be able to make a profit without giving away the shop but the same-day service guarantee is very misleading.

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A Response from: Brian Tindall

Thank you for your kind words. Actually, Barry already gave you a discount for not being able to come out that same day. He should have listed that on your invoice. We're glad you were pleased with the service you received.

Service Provided:
Garage Door Repair
1 2 3 4 5
Date: 04/20/2013
Broken Garage Door Spring Repair
Potomac, MD
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

I would highly recommend Precision Door Service. They arrived as scheduled and explained what the problem was and corrected the problem immediately. They had all the parts available on their truck so the job was done without having to wait.

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A Response from: Brian Tindall

Thank you for your recommendation! We appreciate our customers!

Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
1 2 3 4 5
Date: 03/28/2013
Broken Garage Door Spring Repair
Rockville, MD
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Barry was right on time, explained everything that he did, and was polite and professional. A good experience.

-

A Response from: Brian Tindall

Barry does a great job, and customers love him! Thank you for your business.

Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
1 2 3 4 5
Date: 03/14/2013
Garage Door Opener Install
Bethesda, MD
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

I'd used Precision before, as it was recommended on our neighborhood listserve. The first time when Barry came out, he fixed the problem and didn't encourage me to spend money on something which he could remedy. Eventually, though, the system gave out and I needed a new motor. Thankfully, Barry came the same day I called and did a thorough, efficient job replacing the belt drive. I appreciate that he gave me price options too.

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A Response from: Brian Tindall

We appreciate your kind words, but most of all, your business. Thank you for choosing Precision!

Service Provided:
Garage Door Opener Install
Product:
Belt Drive Garage Door Opener
1 2 3 4 5
Date: 03/12/2013
Broken Garage Door Spring Repair
Rockville, MD
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Precision was great as usual. This is the third time I have used them and did not think twice about who to call when the garage door became inoperable. I knew from experience that they would provide "straight talk", clear and concise diagnosis of the problem. The garage door spring was broken. I could have had another company that specializes in this particular mounting (at the suggestion of Barry), but the one year guarantee was for the existing mounting and Precision could install a newer spring system and give a five year guarantee. They not only fixed the spring system, but replaced the rollers and cables at no additional charge. I am known to my friends as the person who knows the best people for various services and Precision is the "Go To" company for garage door repairs.

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A Response from: Brian Tindall

We appreciate your continued business with Precision! We love our customers!

Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
1 2 3 4 5
Date: 02/22/2013
Broken Garage Door Spring Repair
Bethesda, MD
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Completely satisfied with the repair of our garage door. Barry was on time, extremely informative (and polite). He explained what needed to be done, then finished the job quickly. When I asked him if we needed a new door or mechanism, he said no; with the repair, all should work well for many years. I recommend Barry wholeheartedly to all who want excellent work and no bull about unnecessary extra work.

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A Response from: Brian Tindall

Thank you for your kind words about Barry and our business. We appreciate our customers.

Service Provided:
Broken Garage Door Spring Repair
Product:
Remotes / Keypad
1 2 3 4 5
Date: 02/12/2013
Broken Garage Door Spring Repair
Bethesda, MD
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

I called this company because of their rating on Angie's list, and was not disappointed. They appeared on time, the service agent was courteous and eager to explain the work necessary to repair the garage door. After he had completed the repair he again pointed out all of the work that he had completed. Am I satisfied? absolutely.

-

A Response from: Brian Tindall

We appreciate your business and your comments. Thank you for choosing Precision!

Service Provided:
Broken Garage Door Spring Repair
1 2 3 4 5
Date: 02/10/2013
Garage Door Opener Install
Silver Spring, MD
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Very professional, on time, excellent instructions, neat, polite. I highly recommend your company.

-

A Response from: Brian Tindall

Thank you for taking the time to write a review. We appreciate your business.

Service Provided:
Garage Door Opener Install
Product:
Belt Drive Garage Door Opener
1 2 3 4 5
Date: 01/30/2013
Garage Door Opener Install
Potomac, MD
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Service Technician arrived at the appointed time. A worn out door opener was removed and a new opener was expertly installed and operational withing an hour! My response to Barry C. as he departed was,OUTSTANDING PERFORMANCE! Precision is a five star operation. Need door service? Call them for the most economical and best service.

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A Response from: Brian Tindall

Thank you for your great endorsement of Precision! We appreciate you business, and look forward to working with you and your neighbors in the future.

Service Provided:
Garage Door Opener Install
Product:
Belt Drive Garage Door Opener
1 2 3 4 5
Date: 01/22/2013
Broken Garage Door Spring Repair
Silver Spring, MD
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Barry was incredibly professional and honest with us. He was on time and did a large amount of work in a very reasonable time frame. He did our repairs on a sub-zero weather day without any complaints! He repaired both of our garage doors and we are very happy with the results. Thank you, Barry!

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A Response from: Brian Tindall

Our customers love Barry! He does a great job, and is very knowledgeable. Thank you for choosing Precision.

Service Provided:
Broken Garage Door Spring Repair
Product:
Cables
1 2 3 4 5
Date: 12/21/2012
Broken Garage Door Spring Repair
Rockville, MD
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

The price quote was outrageously high with no guarantee that the service will solve the problems. A total waste of our time and ~$50 of service visit fee!

-

A Response from: Brian Tindall

Barry gave you an estimate for a rebuild. You stated you had a quote from Home Depot for a new door. We understand that it is your money, but we hope you explained to the rep at Home Depot that you have an 18 foot door, with low headroom and need supports. That is a special order door, and will take extra means to install. We wish we could have been able to help you understand that when our technician was there. Good luck with your project.

Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
1 2 3 4 5
Date: 12/20/2012
Broken Garage Door Spring Repair
Rockville, MD
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

great job, knowledgable, called to say running a few minutes late very professional

-

A Response from: Brian Tindall

Thank you for your business!

Service Provided:
Broken Garage Door Spring Repair
Product:
Cables
1 2 3 4 5
Date: 12/13/2012
Broken Garage Door Spring Repair
Potomac, MD
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Barry was incredible. Professional. Got the job done efficiently. Honored all warranties without me having to make sure.

-

A Response from: Brian Tindall

Barry does a great job! Thank you for your business!

Service Provided:
Broken Garage Door Spring Repair
1 2 3 4 5
Date: 12/06/2012
Garage Door Repair
Potomac, MD
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

My technician, Barry C., rates 10 stars. The service was aggravation-free and actually a delight. I feel safe again with a trouble-free garage door. Thank you.

-

A Response from: Brian Tindall

Thank you for your kind words. We appreciate our Precision customers!

Service Provided:
Garage Door Repair
Product:
Opener
1 2 3 4 5
Date: 12/03/2012
Garage Door Opener Install
Bethesda, MD
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Wow! I had been thinking about writing...and then received your e-mail. Thank you! Found you online. Needed a new garage door opening system. Was very happy with the online references. Barry and his helper came today....I was impressed. Knowledgeable, courteous, polite, efficient. Couldn't be happier! Appreciated his explanations, suggestions, and how he made sure we knew how to operate it before leaving. Send me Barry anytime! Again, Thank you!

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A Response from: Brian Tindall

Barry is wonderful! Thank you for choosing Precision.

Service Provided:
Garage Door Opener Install
Product:
Belt Drive Garage Door Opener
1 2 3 4 5
Date: 11/30/2012
Garage Door Opener Repair
Potomac, MD
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

The technician and helper (Barry and Tim) who came to fix my garage door openers were fantastic! They fixed the problem with 3 openers, pointed out a dangerous situation with a cable, gave me price estimates on each part of the repair and finished the job in short time. They even swept the leaves out of my garage before they left! I would highly recommend them to anyone.

-

A Response from: Brian Tindall

We love our technicians! They treat our customers well. Thank you for your kind words and your business.

Service Provided:
Garage Door Opener Repair
Product:
Opener
1 2 3 4 5
Date: 11/20/2012
Broken Garage Door Spring Repair
Potomac, MD
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Wonderful & polte technicians. Explained everything to my understanding.

-

A Response from: Brian Tindall

Thank you for you confidence in Precision!

Service Provided:
Broken Garage Door Spring Repair
Product:
Remotes / Keypad
1 2 3 4 5
Date: 11/19/2012
Broken Garage Door Spring Repair
Bethesda, MD
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Service was performed by Barry and it was nice having someone well equipped and knowledgeable. He knew exactly what needed to be replaced, took the time to explain what needed to be done and why. Very professional and courteous. A pleasure to work with.

-

A Response from: Brian Tindall

We appreciate your kind words. Barry always takes the time to make sure the customer is educated and pleased with his work.

Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
1 2 3 4 5
Date: 11/17/2012
Broken Garage Door Spring Repair
Silver Spring, MD
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Thank you so much for getting out to us so quickly! I was so glad you guys were able to make it out on the same day. I definitely recommend your services.

-

A Response from: Brian Tindall

Thank you for your business and trust with Precision!

Derrick E Service Provided:
Broken Garage Door Spring Repair
Product:
Garage Doors
Technicians: Derrick E
1 2 3 4 5
Date: 11/12/2012
Garage Door Opener Repair
Bethesda, MD
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Barry knew immediately what the problem was with my door and suggested the correct solution. He also examined the rest of the door and frame and noted that the safety wire had not been correctly installed, so I had him reinstall it correctly. He also programmed a new remote control for me. He was courteous, thorough, explained everything clearly, worked quickly and neatly, and I'm extremely satisfied with the job done. I will call Precision Door whenever I have a need.

-

A Response from: Brian Tindall

Thank you for choosing Precision! We appreciate your confidence and your business.

Service Provided:
Garage Door Opener Repair
Product:
Opener
1 2 3 4 5
Date: 10/31/2012
Garage Door Opener Repair
Silver Spring, MD
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Barry was very efficient in informing me on what he saw as the problem with my garage door opener. He made several suggestion as what was needed and included a couple of safety tips he thought I needed. I went with his recommendation and I am very satisfied with work.

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A Response from: Brian Tindall

Barry is a wonderful technician! Thank you for choosing Precision!

Service Provided:
Garage Door Opener Repair
Product:
Springs
1 2 3 4 5
Date: 10/26/2012
Garage Door Opener Repair
Bethesda, MD
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

GREAT service! I estimated about how much everything should cost and your bill was pretty close. Barry was exceptional in explaining everything he was doing and why, and what the proper solution would be. Service was also no nonsense and fast I'll use you again if ever needed.

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A Response from: Brian Tindall

Thank you for your comments about your experience with Barry and Precision. We appreciate your business.

Service Provided:
Garage Door Opener Repair
Product:
Remotes / Keypad
1 2 3 4 5
Date: 10/18/2012
Broken Garage Door Spring Repair
Silver Spring, MD
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

As a small business owner I recognize the value of a timely response, a professional assessment of the work required, and of course execution at a fair price. Precision doors does just that. Service and the price was excellent!! Precision doors has provided garage door service at my home for the last 5 years - I highly recommend them for responsiveness, expertise, and value. Joe Mulieri - President, MoldGone, LLC.

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A Response from: Brian Tindall

Mr. Mulieri, As a business owner, you understand the importance of quality customer service, price and professionalism. Thank you for acknowledging Precision and our effort to maintain high standards. We appreciate your comments and your business.

Service Provided:
Broken Garage Door Spring Repair
Product:
Rollers
1 2 3 4 5
Date: 09/23/2012
Broken Garage Door Spring Repair
Silver Spring, MD
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Very happy with the customer service and technician, two calls to let me know the status of the technician's arrival eventhough he was still going to arrive within the 2 hour window. There was much more wrong than maintenance and that was all corrected. Garage Door is working better than it has in many months.

-

A Response from: Brian Tindall

We appreciate the time you took to write a review. Thank you for your business!

Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
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Washington DC Area (202) 684-7282
Bethesda | Silver Spring Area (301) 893-7659
Clinton Area (301) 485-6848
Gaithersburg | Germantown Area (301) 363-4052
Laurel Area (301) 358-0637
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Waldorf | La Plata Area (301) 747-3185
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Precision Garage Door of Frederick
Office: (240) 549-5777
1090 W Patrick St
Unit 1A
Frederick, MD 21703
Precision Garage Door
Office: 301-610-3006
525 W Main St
Unit 151
Laurel, MD 20707
Precision Garage Door Service of Rockville
Office: 240-228-8030
15736 Crabbs Branch Way
Unit Business 2
Derwood, MD 208555

Licenses

MHIC#
138079
D.C. License
420220000112