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OUR AVERAGE RATING 1 2 3 4 5 WITH 2,894 REVIEWS
OUR AVERAGE RATING
1 2 3 4 5 (2,894)

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Read what people are saying
about Precision Garage Door in:

Bethesda | Silver Spring Area, MD

Precision Garage Door of Washington DC Maryland Suburbs
has received 511 reviews, averaging 4.91 Stars:
1 2 3 4 5
1 2 3 4 5
Date: 12/03/2012
Garage Door Opener Install
Bethesda, MD
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Wow! I had been thinking about writing...and then received your e-mail. Thank you! Found you online. Needed a new garage door opening system. Was very happy with the online references. Barry and his helper came today....I was impressed. Knowledgeable, courteous, polite, efficient. Couldn't be happier! Appreciated his explanations, suggestions, and how he made sure we knew how to operate it before leaving. Send me Barry anytime! Again, Thank you!

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A Response from: Brian Tindall

Barry is wonderful! Thank you for choosing Precision.

Service Provided:
Garage Door Opener Install
Product:
Belt Drive Garage Door Opener
1 2 3 4 5
Date: 11/30/2012
Garage Door Opener Repair
Potomac, MD
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

The technician and helper (Barry and Tim) who came to fix my garage door openers were fantastic! They fixed the problem with 3 openers, pointed out a dangerous situation with a cable, gave me price estimates on each part of the repair and finished the job in short time. They even swept the leaves out of my garage before they left! I would highly recommend them to anyone.

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A Response from: Brian Tindall

We love our technicians! They treat our customers well. Thank you for your kind words and your business.

Service Provided:
Garage Door Opener Repair
Product:
Opener
1 2 3 4 5
Date: 11/20/2012
Broken Garage Door Spring Repair
Potomac, MD
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Wonderful & polte technicians. Explained everything to my understanding.

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A Response from: Brian Tindall

Thank you for you confidence in Precision!

Service Provided:
Broken Garage Door Spring Repair
Product:
Remotes / Keypad
1 2 3 4 5
Date: 11/19/2012
Broken Garage Door Spring Repair
Bethesda, MD
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Service was performed by Barry and it was nice having someone well equipped and knowledgeable. He knew exactly what needed to be replaced, took the time to explain what needed to be done and why. Very professional and courteous. A pleasure to work with.

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A Response from: Brian Tindall

We appreciate your kind words. Barry always takes the time to make sure the customer is educated and pleased with his work.

Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
1 2 3 4 5
Date: 11/17/2012
Broken Garage Door Spring Repair
Silver Spring, MD
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Thank you so much for getting out to us so quickly! I was so glad you guys were able to make it out on the same day. I definitely recommend your services.

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A Response from: Brian Tindall

Thank you for your business and trust with Precision!

Derrick E Service Provided:
Broken Garage Door Spring Repair
Product:
Garage Doors
Technicians: Derrick E
1 2 3 4 5
Date: 11/12/2012
Garage Door Opener Repair
Bethesda, MD
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Barry knew immediately what the problem was with my door and suggested the correct solution. He also examined the rest of the door and frame and noted that the safety wire had not been correctly installed, so I had him reinstall it correctly. He also programmed a new remote control for me. He was courteous, thorough, explained everything clearly, worked quickly and neatly, and I'm extremely satisfied with the job done. I will call Precision Door whenever I have a need.

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A Response from: Brian Tindall

Thank you for choosing Precision! We appreciate your confidence and your business.

Service Provided:
Garage Door Opener Repair
Product:
Opener
1 2 3 4 5
Date: 10/31/2012
Garage Door Opener Repair
Silver Spring, MD
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Barry was very efficient in informing me on what he saw as the problem with my garage door opener. He made several suggestion as what was needed and included a couple of safety tips he thought I needed. I went with his recommendation and I am very satisfied with work.

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A Response from: Brian Tindall

Barry is a wonderful technician! Thank you for choosing Precision!

Service Provided:
Garage Door Opener Repair
Product:
Springs
1 2 3 4 5
Date: 10/26/2012
Garage Door Opener Repair
Bethesda, MD
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

GREAT service! I estimated about how much everything should cost and your bill was pretty close. Barry was exceptional in explaining everything he was doing and why, and what the proper solution would be. Service was also no nonsense and fast I'll use you again if ever needed.

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A Response from: Brian Tindall

Thank you for your comments about your experience with Barry and Precision. We appreciate your business.

Service Provided:
Garage Door Opener Repair
Product:
Remotes / Keypad
1 2 3 4 5
Date: 10/18/2012
Broken Garage Door Spring Repair
Silver Spring, MD
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

As a small business owner I recognize the value of a timely response, a professional assessment of the work required, and of course execution at a fair price. Precision doors does just that. Service and the price was excellent!! Precision doors has provided garage door service at my home for the last 5 years - I highly recommend them for responsiveness, expertise, and value. Joe Mulieri - President, MoldGone, LLC.

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A Response from: Brian Tindall

Mr. Mulieri, As a business owner, you understand the importance of quality customer service, price and professionalism. Thank you for acknowledging Precision and our effort to maintain high standards. We appreciate your comments and your business.

Service Provided:
Broken Garage Door Spring Repair
Product:
Rollers
1 2 3 4 5
Date: 09/23/2012
Broken Garage Door Spring Repair
Silver Spring, MD
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Very happy with the customer service and technician, two calls to let me know the status of the technician's arrival eventhough he was still going to arrive within the 2 hour window. There was much more wrong than maintenance and that was all corrected. Garage Door is working better than it has in many months.

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A Response from: Brian Tindall

We appreciate the time you took to write a review. Thank you for your business!

Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
1 2 3 4 5
Date: 09/16/2012
Garage Door Repair
Bethesda, MD
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

What a pleasure. A company that responds to your needs quickly and seamlessly The service technician came when he said he would .parts were needed and the works was completed the next day as promised. No fuss no muss. Thanks for the great job.

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A Response from: Brian Tindall

That's the way we try and treat all of our customers, and the way it should be! Thank you for your business!

Service Provided:
Garage Door Repair
Product:
Springs
1 2 3 4 5
Date: 09/14/2012
Broken Garage Door Spring Repair
Rockville, MD
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

The positive: This was Barry's third time at my home to repair a broken garage door spring. He is a very nice, polite, well-mannered man and always performs a thorough professional service. The negative: Your garage door springs seem to have an average life span of about 3 years. It would seem to me that they should be more durable and last longer. I can't imagine my next garage door spring repair bill since my warranty will expire in 2013. When they eventually break, I may forced to shop elsewhere for service because I suspect the rates for new springs with labor and service call will become unaffordable.

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A Response from: Brian Tindall

Thank you for your comments and allowing us to make things right by talking to us. We do use high quality springs, which last 30000 cycles. It appears there may have been a batch that was not quite right, and we are looking into this. We are glad you were able to bring this to light, so it can be corrected.

Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
1 2 3 4 5
Date: 08/10/2012
Broken Garage Door Spring Repair
Chevy Chase, MD
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Torsion Spring broke. Called precision from google. Setting up appointment was easy and same day. Dispatcher gave a 2 hour window (12-2) for arrival, called at 11:45 to advise it would be closer to back end of window and called again at 12:45 to say they would be here in 20 minutes, which they were. Technician, Barry, was professional and knowledgeable. Explained what he would do and what it would cost. Pricing seemed high at $220 for new spring + $45 for new center bearing + $49.95 for service call charge, but what do I know about gargae door repairs. Total repair job took 2 guys 1 hour. $335 including tax. Checked on manufacturers pricing after the fact and torsion spring is $40 item. My fault for not checking earlier. Looks like they did a good job, but you might want to check pricing at other providers.

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A Response from: Brian Tindall

Thank you for taking the time to write a review. We appreciate your comments about our customer service and technician . We strive to make sure customers are aware of scheduling delays as well as what repairs are needed. Our costs may appear higher than what you will find on the web, but there are factors that play into that: the price of steel has gone up 12 times recently. We use only high quality high cycle springs, unlike what you will find on the Internet. Our technicians are highly trained and certified, our trucks are fully stocked. You will certainly find cheaper prices, but you will be buying cheaper parts, that will ,most likely need to be replaced soon. When researching, please check the number of cycles. We have the highest cycle life. Thank you for your business.

Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
1 2 3 4 5
Date: 07/17/2012
Garage Door Repair
Silver Spring, MD
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Precision put in our garage door 11 years ago. They have been out 3 times since to do minor adjustments/repairs. They always come as soon as they can and are polite and efficient. Precision never tries to sell us a part or service we don't need. The technicians explain the problem, explain the options and then leave the plan up to the customer.

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A Response from: Brian Tindall

Thank you for your continued trust and loyalty with Precision! We appreciate your business and your kind words.

Service Provided:
Garage Door Repair
1 2 3 4 5
Date: 06/16/2012
Garage Door Repair
Potomac, MD
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Our garage door fell off the track yesterday and Barry had it good as new first thing this morning. Excellant, courteous and prompt service. A pleasure to work with.

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A Response from: Brian Tindall

Thank you for your review. Barr always does a great job for our customers. We appreciate your business.

Service Provided:
Garage Door Repair
Product:
Springs
1 2 3 4 5
Date: 06/08/2012
Broken Garage Door Spring Repair
Rockville, MD
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

I called Precision Doors yesterday to replace a broken torsion spring. I was told by Harry that it would cost between $169 to $179 per spring, plus a $30 service charge. A technician arrived on the same day and performed a quick and proffesional replacement of both springs, however I was charged for this job $525 rather than max of $388 as I was quoted on the phone. I had not much choice because my wife's car was trapped inside the garage, and had to agree. The technician (Barry) told me that the phone quotes are low to get the work and he has to explain later to customers why the actual cost is much higher... I do not find this practice acceptable. Be careful when dealing with this company!

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A Response from: Brian Tindall

Thank you for your comments. We strive for 100% customer satisfaction, and do not offer lower prices on the phone to get the job. Our prices are set by me, and the technicians have the freedom to discuss with me if they need to be adjusted. This did not happen in your case, and a partial refund was mailed. I would appreciate an updated review since this matter has been resolved. Thank you.

Service Provided:
Broken Garage Door Spring Repair
1 2 3 4 5
Date: 05/29/2012
Garage Door Opener Repair
Bethesda, MD
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

You folks do great work, and your technicians are very competent and pleasant to work with. Again, thank you.

-

Service Provided:
Garage Door Opener Repair
Product:
Springs
1 2 3 4 5
Date: 05/13/2012
Broken Garage Door Spring Repair
Kensington, MD
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Barry and his helper were outstanding and extremely competent. Their personalities were bright and engaging. Anytime I have problems with my garage door, I want BARRY. Thanks for allowing me to share these comments with perspective customers.

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A Response from: Brian Tindall

Thank you for your business and your kind words! We will share them with Barry. He does an outstanding job for our customers.

Service Provided:
Broken Garage Door Spring Repair
Product:
Opener
1 2 3 4 5
Date: 05/08/2012
Broken Garage Door Spring Repair
Bethesda, MD
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Barry provided great service. He called before the appointment so I would not have to wait. He was very knowledgeable about the repair, and performed the job quickly.

-

Service Provided:
Broken Garage Door Spring Repair
Product:
Rollers
1 2 3 4 5
Date: 05/03/2012
Garage Door Opener Install
Bethesda, MD
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

This is a great company. I needed to get a frozen garage door fixed to sell a house. It had not been opened in over twenty years and I could not budge it. I also wanted to check into getting automatic door openers installed on both doors. I called on a Wednesday and on Thursday morning Barry showed up from Precision Door, looked at the job and gave me a firm estimate on the spot. One hour later he had the door fixed and repaired issues on the other door. Both worked like a charm. I asked about the estimate for automatic door openers. He gave me a very good price which I said I wanted it. I figured it would be few days before he could install them. He said no he could do it that same day. Amazing turnaround. Highly recommend this firm. A rare exceptional experience from a great local firm.

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A Response from: Brian Tindall

Thank you for your business! We are happy that you were pleased with the excellent service you received from Barry.

Service Provided:
Garage Door Opener Install
1 2 3 4 5
Date: 05/01/2012
Broken Garage Door Spring Repair
Potomac, MD
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

5 Stars! Service was great-- all was fixed same day I called. Everything explained thoroughly from new products to pricing. Could not have been more satisfied and will recommend to anyone needing garage door work/repair. Thank you!

-

A Response from: Brian Tindall

We appreciate your comments and your business, Thank you!

Service Provided:
Broken Garage Door Spring Repair
Product:
Belt Drive Garage Door Opener
1 2 3 4 5
Date: 04/29/2012
Install Garage Doors
Bethesda, MD
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

John was very good. Competent, polite, fast and a clean work area. Very pleased.

-

A Response from: Brian Tindall

Thank you for taking the time to write a review. We appreciate your business!

Service Provided:
Install Garage Doors
1 2 3 4 5
Date: 04/29/2012
Install Garage Doors
Silver Spring, MD
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

John was great. Wonderful job installing and cleaning up!

-

Service Provided:
Install Garage Doors
1 2 3 4 5
Date: 04/27/2012
Garage Door Opener Repair
Silver Spring, MD
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Looked up on Angies list. Liked the write up & credentials + proximity to where we lived. Door had a safety hazard due to failing components so we elected to have overhaul kit instlled. Barry was very professional, fast, & particular in making sure every thing was installed, serviced & running smooth before he left. Wow. What a difference in how the door is operating now. Like night & day from before.

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A Response from: Brian Tindall

Thank you for your business. Barry does a great job, and customers love him!

Service Provided:
Garage Door Opener Repair
Product:
Springs
1 2 3 4 5
Date: 04/27/2012
Garage Door Opener Install
Potomac, MD
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Outstanding service technician; went right to work; programmed the new garage opener; sold me a second; showed me how to use the extra for either door. He was kind, patient, answered all my questions and elaborated on them. You run a great operation. Sincerely, Steven Silverman

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A Response from: Brian Tindall

Thank you for your kind words about Barry. Our customers love him! We appreciate your business!

Service Provided:
Garage Door Opener Install
Product:
Opener
1 2 3 4 5
Date: 04/22/2012
Broken Garage Door Spring Repair
Potomac, MD
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Service in all respects was great and I would highly recommend this company

-

Service Provided:
Broken Garage Door Spring Repair
Product:
Cables
1 2 3 4 5
Date: 04/20/2012
Garage Door Repair
Rockville, MD
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Your tech, Barry was terrific. He was competent, knowledgeable, courteous, and fixed my problem. He was not on a rampage to sell me on doing anything other then fixing my problem. 5 Star

-

Service Provided:
Garage Door Repair
Product:
Rollers
1 2 3 4 5
Date: 04/08/2012
Garage Door Opener Install
Rockville, MD
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

I chose Precision because I was pleased with a previous service experience. This time, my experience was equally good. The technician diagnosed my problem and discuss options for repair/replacement. The option I chose has my garage door working very well.

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A Response from: Brian Tindall

Thank you for your continued confidence inPrecision. We appreciate your business.

Service Provided:
Garage Door Opener Install
Product:
Springs
1 2 3 4 5
Date: 04/07/2012
Broken Garage Door Spring Repair
Silver Spring, MD
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Our first experience with Precision was about 10 years ago for service of a 50 year old garage door and we were exceptionally pleased with their same day service. One of the springs broke and I needed to call again, with the same outstanding results. Barry came back out - he is the best of the best! Precision and Barry are customer focused and provide outstanding quality of work and workmanship. Precision is THE best!

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A Response from: Brian Tindall

Thank you for your continued trust in Precision. We enjoy long relationships with many of our customers. Barry is still with us for all these years because he does an outstanding job and the customers love him! We appreciate your business!

Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
1 2 3 4 5
Date: 04/04/2012
Garage Door Repair
Bethesda, MD
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Hello, Alen was excellent today. I wish Alen would have been able to provide a quote from the office today but he said that the office would have to call me back. Also I wish that office could have sold me the remote by phone when Alen was here so he could have set it up for me. Thank you.

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A Response from: Brian Tindall

Thank you for your comments. We appreciate your business!

Service Provided:
Garage Door Repair
Product:
Remotes / Keypad
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Garage Door Designer
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Washington DC Area

(202) 684-7282

(202) 684-7282
Bethesda | Silver Spring Area

(301) 893-7659

(301) 893-7659
Clinton Area

(301) 485-6848

(301) 485-6848
Gaithersburg | Germantown Area

(301) 363-4052

(301) 363-4052
Laurel Area

(301) 358-0637

(301) 358-0637
Edgewater Area

(410) 260-0966

(410) 260-0966
Waldorf | La Plata Area

(301) 747-3185

(301) 747-3185
Frederick Area

(301) 620-0488

(301) 620-0488
Precision Garage Door of Frederick
Office: (240) 549-5777
1090 W Patrick St
Unit 1A
Frederick, MD 21703
Precision Garage Door
Office: 301-610-3006
525 W Main St
Unit 151
Laurel, MD 20707
Precision Garage Door Service of Rockville
Office: 240-228-8030
15736 Crabbs Branch Way
Unit Business 2
Derwood, MD 208555

Licenses

MHIC#
138079
D.C. License
420220000112