Garage Door Repair in Bethesda | Silver Spring, MD - Page 17

Arnaldo Carvalho

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Great job.

Cynthia Chrosniak

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I have never had such a positive repair experience! Barry, the repairman, showed up on time, very quickly determined the problem with my broken garage door, and offered reasonable estimates on fixing it vs. installing a new one. Within 1 hour, he had a new one in and running. I kept your company's card in case I ever need service again.

Alan Rochlin

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

It's a pleasure to do business with your organization. From first phone call to the repairman's arrival employees have been polite, helpful, efficient and punctual. Barry was a complete delight. He called in the morning to confirm his arrival time; he came at the exact moment he had promised; he fixed the problem easily; he was delightful, engaging and courteous. We called because we'd had a similar good experience with Precision several years ago. We won't hesitate to recommend you to friends and neighbors.

Inge-Lise Sheppard

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Mike did a great job in no time and was very personable. I would certainly recommend both Mike and Precision Door Service.

Caroline Lesho

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Mike came today to install two openers and rebuild both doors. He was very knowledgeable and professional and did a great job! I very much appreciate his expertise and hard work!

Evan Weisman

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Barry was very knowledgeable, arrived on time, and performed the work promptly and professionally. I would highly recommend Precision for a garage door repair.

Jeff Kurtz

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

The service technician arrived on time and fixed the garage door. I was very pleased with the service.

Richard Wilkinson

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

The spring repair and other necessary, safety repairs were performed in a timely and professional manner with 5 stars.

Carol/ irwin Rubin

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Barry and his helper arrived at the expected time. They found and showed us the significant damage to our present closer and suggested several solutions. We accepted his suggestion about replacing the unit. He came back the next day and replaced the unit, replaced cables and demonstrated the use of the new system. The work was completed quickly and efficiently. We are very pleased.

Pranu Bhargada

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Great Service. Knowledgeable Repair man. Highly Recommended.

Chris Moore

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Things on the website that gave me confidence in Precision were the same-day service guarantee (which ended up being a bit misleading), the detailed info about 'Meet Our Team', and the customer feedback. Barry and Mike came out to repair my garage door which was experiencing a great amount of resistance and was not going up or down properly, even when the opener was disabled. Both gentlemen were EXTREMELY professional. Barry quickly diagnosed the problem, walked me thru the situation, and made specific recommendations as to resolution which included itemized costs. They worked quickly and when they were done my door worked better than it has in the past nine years! Regarding the same-day guarantee as posted on the website: I called a little before 10am but the soonest they could get a tech out was between 3pm-5pm the next day. I asked if that meant the service fee would be waived. After a very long time on hold, it was confirmed that it would be waived. However, when it came time to pay the bill and I questioned why the service fee was listed on the invoice (because I had been told it would be waived) I was told that the waiver couldn't be honored because the service I received was the re-build bundle (kinda like buying the value meal at McD's) and if the service fee was waived then I would need to pay for the re-build a la carte. So, in the end, there was no compensation for having to wait until the next day for service - I would have paid the same amount of money for the same service whether or not they came yesterday or today. I purposefully did not call another company to schedule same-day service (once I learned Precision couldn't come until the next day) thinking that I was being compensated $50 for waiting a day. I understand needing to be able to make a profit without giving away the shop but the same-day service guarantee is very misleading.

Herbie Cherner

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I would highly recommend Precision Door Service. They arrived as scheduled and explained what the problem was and corrected the problem immediately. They had all the parts available on their truck so the job was done without having to wait.

Sally Burke

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Barry was right on time, explained everything that he did, and was polite and professional. A good experience.

Nancy Forden

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I'd used Precision before, as it was recommended on our neighborhood listserve. The first time when Barry came out, he fixed the problem and didn't encourage me to spend money on something which he could remedy. Eventually, though, the system gave out and I needed a new motor. Thankfully, Barry came the same day I called and did a thorough, efficient job replacing the belt drive. I appreciate that he gave me price options too.

Micheal Dade

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Precision was great as usual. This is the third time I have used them and did not think twice about who to call when the garage door became inoperable. I knew from experience that they would provide "straight talk", clear and concise diagnosis of the problem. The garage door spring was broken. I could have had another company that specializes in this particular mounting (at the suggestion of Barry), but the one year guarantee was for the existing mounting and Precision could install a newer spring system and give a five year guarantee. They not only fixed the spring system, but replaced the rollers and cables at no additional charge. I am known to my friends as the person who knows the best people for various services and Precision is the "Go To" company for garage door repairs.

Christopher Parlin

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Completely satisfied with the repair of our garage door. Barry was on time, extremely informative (and polite). He explained what needed to be done, then finished the job quickly. When I asked him if we needed a new door or mechanism, he said no; with the repair, all should work well for many years. I recommend Barry wholeheartedly to all who want excellent work and no bull about unnecessary extra work.

Patricia Branson

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I called this company because of their rating on Angie's list, and was not disappointed. They appeared on time, the service agent was courteous and eager to explain the work necessary to repair the garage door. After he had completed the repair he again pointed out all of the work that he had completed. Am I satisfied? absolutely.

Peter Ritka

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Very professional, on time, excellent instructions, neat, polite. I highly recommend your company.

Jerome & harriet Klun

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Service Technician arrived at the appointed time. A worn out door opener was removed and a new opener was expertly installed and operational withing an hour! My response to Barry C. as he departed was,OUTSTANDING PERFORMANCE! Precision is a five star operation. Need door service? Call them for the most economical and best service.

Jerome Herbers

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Barry was incredibly professional and honest with us. He was on time and did a large amount of work in a very reasonable time frame. He did our repairs on a sub-zero weather day without any complaints! He repaired both of our garage doors and we are very happy with the results. Thank you, Barry!

Stephen Kung

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

The price quote was outrageously high with no guarantee that the service will solve the problems. A total waste of our time and ~$50 of service visit fee!

Mrs. Weil

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

great job, knowledgable, called to say running a few minutes late very professional

Gail Allen

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Barry was incredible. Professional. Got the job done efficiently. Honored all warranties without me having to make sure.

Donna Taurman

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

My technician, Barry C., rates 10 stars. The service was aggravation-free and actually a delight. I feel safe again with a trouble-free garage door. Thank you.

Melvin Thompson

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Wow! I had been thinking about writing...and then received your e-mail. Thank you! Found you online. Needed a new garage door opening system. Was very happy with the online references. Barry and his helper came today....I was impressed. Knowledgeable, courteous, polite, efficient. Couldn't be happier! Appreciated his explanations, suggestions, and how he made sure we knew how to operate it before leaving. Send me Barry anytime! Again, Thank you!

Helene Patterson

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

The technician and helper (Barry and Tim) who came to fix my garage door openers were fantastic! They fixed the problem with 3 openers, pointed out a dangerous situation with a cable, gave me price estimates on each part of the repair and finished the job in short time. They even swept the leaves out of my garage before they left! I would highly recommend them to anyone.

Edward Yoches

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Wonderful & polte technicians. Explained everything to my understanding.

Mike Stowell

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Service was performed by Barry and it was nice having someone well equipped and knowledgeable. He knew exactly what needed to be replaced, took the time to explain what needed to be done and why. Very professional and courteous. A pleasure to work with.

Nelly Cao

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Thank you so much for getting out to us so quickly! I was so glad you guys were able to make it out on the same day. I definitely recommend your services.

Judith Plunkett

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Barry knew immediately what the problem was with my door and suggested the correct solution. He also examined the rest of the door and frame and noted that the safety wire had not been correctly installed, so I had him reinstall it correctly. He also programmed a new remote control for me. He was courteous, thorough, explained everything clearly, worked quickly and neatly, and I'm extremely satisfied with the job done. I will call Precision Door whenever I have a need.