Garage Door Repair Reviews in Bethesda | Silver Spring Area, MD (Page 18)
Precision Garage Door of Washington DC Maryland Suburbshas received 558 reviews, averaging 4.91 Stars:
Silver Spring, MD
Thank you for your continued trust and loyalty with Precision! We appreciate your business and your kind words.
Potomac, MD
Our garage door fell off the track yesterday and Barry had it good as new first thing this morning. Excellant, courteous and prompt service. A pleasure to work with.
- Mark Tanen
Thank you for your review. Barr always does a great job for our customers. We appreciate your business.
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Rockville, MD
I called Precision Doors yesterday to replace a broken torsion spring. I was told by Harry that it would cost between $169 to $179 per spring, plus a $30 service charge. A technician arrived on the same day and performed a quick and proffesional replacement of both springs, however I was charged for this job $525 rather than max of $388 as I was quoted on the phone. I had not much choice because my wife's car was trapped inside the garage, and had to agree. The technician (Barry) told me that the phone quotes are low to get the work and he has to explain later to customers why the actual cost is much higher... I do not find this practice acceptable. Be careful when dealing with this company!
- Adam Rosen
Thank you for your comments. We strive for 100% customer satisfaction, and do not offer lower prices on the phone to get the job. Our prices are set by me, and the technicians have the freedom to discuss with me if they need to be adjusted. This did not happen in your case, and a partial refund was mailed. I would appreciate an updated review since this matter has been resolved. Thank you.
Bethesda, MD
You folks do great work, and your technicians are very competent and pleasant to work with. Again, thank you.
- Stanley Langfeld
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Kensington, MD
Barry and his helper were outstanding and extremely competent. Their personalities were bright and engaging. Anytime I have problems with my garage door, I want BARRY. Thanks for allowing me to share these comments with perspective customers.
- Carlton Veazey
Thank you for your business and your kind words! We will share them with Barry. He does an outstanding job for our customers.
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Bethesda, MD
Barry provided great service. He called before the appointment so I would not have to wait. He was very knowledgeable about the repair, and performed the job quickly.
- Carter Steuart
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Bethesda, MD
This is a great company. I needed to get a frozen garage door fixed to sell a house. It had not been opened in over twenty years and I could not budge it. I also wanted to check into getting automatic door openers installed on both doors. I called on a Wednesday and on Thursday morning Barry showed up from Precision Door, looked at the job and gave me a firm estimate on the spot. One hour later he had the door fixed and repaired issues on the other door. Both worked like a charm. I asked about the estimate for automatic door openers. He gave me a very good price which I said I wanted it. I figured it would be few days before he could install them. He said no he could do it that same day. Amazing turnaround. Highly recommend this firm. A rare exceptional experience from a great local firm.
- Leah Kramer
Thank you for your business! We are happy that you were pleased with the excellent service you received from Barry.
Potomac, MD
5 Stars! Service was great-- all was fixed same day I called. Everything explained thoroughly from new products to pricing. Could not have been more satisfied and will recommend to anyone needing garage door work/repair. Thank you!
- Melissa Silver
We appreciate your comments and your business, Thank you!
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Bethesda, MD
John was very good. Competent, polite, fast and a clean work area. Very pleased.
- M. Ryan
Thank you for taking the time to write a review. We appreciate your business!
Silver Spring, MD
John was great. Wonderful job installing and cleaning up!
- T.Stecher
Silver Spring, MD
Looked up on Angies list. Liked the write up & credentials + proximity to where we lived. Door had a safety hazard due to failing components so we elected to have overhaul kit instlled. Barry was very professional, fast, & particular in making sure every thing was installed, serviced & running smooth before he left. Wow. What a difference in how the door is operating now. Like night & day from before.
- dale milton
Thank you for your business. Barry does a great job, and customers love him!
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Potomac, MD
Outstanding service technician; went right to work; programmed the new garage opener; sold me a second; showed me how to use the extra for either door. He was kind, patient, answered all my questions and elaborated on them. You run a great operation. Sincerely, Steven Silverman
- steven silverman
Thank you for your kind words about Barry. Our customers love him! We appreciate your business!
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Potomac, MD
Service in all respects was great and I would highly recommend this company
- Susan S.
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Rockville, MD
Your tech, Barry was terrific. He was competent, knowledgeable, courteous, and fixed my problem. He was not on a rampage to sell me on doing anything other then fixing my problem. 5 Star
- Marvin Kay
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Rockville, MD
I chose Precision because I was pleased with a previous service experience. This time, my experience was equally good. The technician diagnosed my problem and discuss options for repair/replacement. The option I chose has my garage door working very well.
- Larry Posorske
Thank you for your continued confidence inPrecision. We appreciate your business.
Product:
Silver Spring, MD
Our first experience with Precision was about 10 years ago for service of a 50 year old garage door and we were exceptionally pleased with their same day service. One of the springs broke and I needed to call again, with the same outstanding results. Barry came back out - he is the best of the best! Precision and Barry are customer focused and provide outstanding quality of work and workmanship. Precision is THE best!
- Kenneth Hennon
Thank you for your continued trust in Precision. We enjoy long relationships with many of our customers. Barry is still with us for all these years because he does an outstanding job and the customers love him! We appreciate your business!
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Bethesda, MD
Hello, Alen was excellent today. I wish Alen would have been able to provide a quote from the office today but he said that the office would have to call me back. Also I wish that office could have sold me the remote by phone when Alen was here so he could have set it up for me. Thank you.
- Ted Hall
Thank you for your comments. We appreciate your business!
Product:
Silver Spring, MD
Just wanted to drop a note and let you know Barry was an exceptional tech. He was on time, courteous and got the job done! Would recommend you company and Barry to others.
- Kellee C
Product:
Bethesda, MD
The repair man arrived right on time (actually a little early), analyzed the problem (it turned out to be a simple one), fixed it very quickly, and instructed me how to avoid the problem in the future. The service was very, very, very good, and I would strongly recommend Precision to anyone who asked me.
- ronald nessen
Thank you for taking the time to review your experience with Precision. We appreciate your business, and look forward to working with you and your neighbors in the future.
Chevy Chase, MD
The Tecnician was on time and worked quickly and neatly. Door operation improved. I would use them again and recommend them to others.
- Joan Boros
Thank you for your kind words about Barry. He is very professional and our customers love him! We appreciate your business!
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Chevy Chase, MD
Exceptional!
- Kosisky
We appreciate your comments and look forward to doing business with you in the future!
Potomac, MD
Excellent service.
- C. Severson
Thank you for your comments. We appreciate your business.
Silver Spring, MD
Used them before and was happy with their service
- Carol Hutchinson
Thank you for your continued business, and your confidence with Precision Garage Doors!
Silver Spring, MD
Excellant service. Knowledgeable technicians
- Carol Hutchinson
The staff and management of Precision Garage Doors appreciate your kind words and your business. Thank you!
Bethesda, MD
What a pleasure to call the office and have the opportunity to speak with the owner of the company! Mr. Hall was very polite, helpful and extremely knowledgeable! He took the time to explain the garage door parts and what I may need to have a quiet door. I appreciated his time and knowledge!
- J. Jones-Brown
Thank you for taking the time to write a review. We are very proud of our company and work hard to ensure every customer is able to make a wise decision about their garage door needs.
Silver Spring, MD
Technician Barry were very professional and explained the whole process in repairing my garage door. Thanks so much so very much!
- M. Peaks
We appreciate your comments and your business!
Potomac, MD
I'll be glad to recommend Precision! Barry is an asset to the company.
- S. Jones
Chevy Chase, MD
Barry was prompt, courteous, respectful and very knowledgeable!
- P. Tims
Bethesda, MD
Barry was very pleasant. He explained everything and cleaned up after himself.
- J. Abramson
Barry prides himself on making sure the customer understands the workings of the garage door. Thank you!
Potomac, MD
Your technicians are very courteous and knowledgeable. They did a very good job with my garage doors. Thank you!
- F. Frank
Precision put in our garage door 11 years ago. They have been out 3 times since to do minor adjustments/repairs. They always come as soon as they can and are polite and efficient. Precision never tries to sell us a part or service we don't need. The technicians explain the problem, explain the options and then leave the plan up to the customer.
- Karen Shilling