Garage Door Repair in Bethesda | Silver Spring, MD - Page 15

Antony Cesare

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I was extremely pleased with the prompt service I received from Precision Door for a broken garage door spring. I called with my problem at 9 AM and by 1 PM the same day my repair was completed. I was extremely pleased with the technician, Barry C. He was prompt, courteous, and efficient. I was impressed that he took the time to explain the repair work and the parts that were being used. Precision Door is well represented by Barry

Patty Kirsch

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

This is the second time we have used Precision and both times Barry was our technician. He did a fabulous job, was on time, polite and knows his stuff. This time he repaired our garage door, it wasn't opening and closing properly and one of the rollers came out of the track. Barry was done in about 30 minutes. He also called us from his previous job so we knew when to expect him.

Tiny Cholvibul

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I called Precision the morning of Friday Jan. 2 when my garage door spring broke right before New Year holiday. I was pleasantly surprised by the prompt response and enthusiastic attitude to serve during what should be a long holiday weekend for many. Barry, Precision's top-notch technician, came right on time at noon for the 12:00 - 4:00 pm window I was promised. I was very impressed to see how Barry was so passionate with his work. He completed the service promptly just the way he described in detail for me. I highly recommend Precision should anyone ever need garage door services.

Yuan Shen

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Keypad replacement under warranty should be free of charge. The persons who came did a nice job, except forgetting to set up Password of the second opener. None of the service performed below can be chosen and without it error appears, so I choose one of them at random.

Doane Kiechel

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Your company replaced an early GMC garage door opener with a new Liftmaster system several years ago and serviced it twice, the first time a few years ago and the second time yesterday. Barry did the installation to my complete satisfaction. When I called for service the first time, to my surprise, Barry was sent and did a great job at a modest price. When I needed service again a few days ago I called your company again and asked for Barry, if possible, and I was pleased that it was arranged even though he been reassigned to another area. I was very pleased to see Barry again, and the work was performed very well and, again, at a very reasonable cost. As a result of these three performances, I rate Barry's performances very highly! And I also commend the young lady who took my call and made the arrangements for Barry to respond to my request, and to the young technician who helped Barry perform the work, and finally to you the service manager for seeking my assessment of the company's performance. (Purchased and installed rubber strip on bottom of garage door door.)

William Miller

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Alan was our service man and he was outstanding. He explained everything to us and was courteous and efficient. We had a new motor installed and also purchased an extra remote control. We had used Precision once before and were so happy with that service that we definitely wanted to use them again.

Jeff Werthan

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Truly excellent service. We needed our old garage door opener replaced.Service technician Barry was on time and extremely professional. He answered all my questions and was willing to accomodate me on placement of certain items such as the keypad and laser beams. My one minor complaint is that the company imposes a small service charge for hauling away the old equipment. For the price we are paying, that should be included. while I appreciate that the Company is not in the business of hauling away garbage, it did seem a bit chintzy to me to charge extra for service that is absolutely needed. Aside from that one minor issue, I would heartily recommend this company and technician Barry to anyone at anytime.

Robert & nancy Osinoff

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

The installer was knowledgeable, efficient and fully explained the work required. I would recommend your company.

Eric Roberts

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Super fast, on time service with knowledge and absolutely no pushing of not needed products or services. When I do need the new garage door, I will only call Precision.

John Stodola

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

The technician Barry called to alert me of his arrival. He was on time. Took time to show me what he would do. And then performed the repairs well.

Emily Kendrick

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

We appreciate the work done by Precision Garage Doors for over many years. Thank you.

Janice White

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Barry and Gary came out the day prior to making the repair and gave a price of $300 to make the repair and service fee. While making the repair, Gary told me I would need to buy a part for $90. I was upset because they had quoted one price an then told me another. I am retired and single and went to the bank and took money out of my IRA account and had the check already made out. Barry was very professional and courteous and agreed to make the repair without the extra charge. Gary was rude and incompetent. So I have mixed review. I will stay with Precision and recommend to my neighbors and friends because of Bary and his willingness to make things right. But if Gary was the technician sent out, I would not purchase the service and would not recommend to friends, family and neighbors. Bary made the difference!

Gerald Stempler

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Barry did a very professional job that will last for a long time with a 5 year warranty. He explains himself very well, and cares about his work. He made the garage look as if he had never been there.

Nadia Azumi

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I found this company on line and read the reviews. I contacted Precision explaining my problems. The technician came and did everything that I wanted repaired and was such a gentleman. His knowledge and politeness,surprised me considering all the kind of people we meet for maintenance and repairs.

Giovanni Fantuzzi

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Excellent repair, on time and fast but very expensive!

Alon Vogel

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Barry came to fix my door and was great. He was patient in walking me through the options and costs of repairing vs. replacing our garage door. I would absolutely recommend Barry and Precision to friends for any garage door related needs.

Brett Roberts

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Great job guys . I couldn't be happier. Thank you

Marvin Weiner

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Excellent service

Sheri Downing-Futrell

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I am so extremely pleased with the service performed by Derrick. The professionalism and technical abilities he demonstrated throughout the entire process (from scheduling to payment) were about the best of any company I have ever worked with. In an era when it seems everyone is out to keep the bottom line high without regard for developing a relationship with the customer and demonstrating commitment and pride for the work performed, working with Precision was like a breath of fresh air. Derrick spent a few moments assessing the issue and set to work repairing the problem. He also cleaned and fine tuned the track. To be honest, the doors have never run so quietly and smoothly as they do now. At the conclusion of doing the work, Derek mentioned a few things I could do to help maintain the doors and indicated the rollers may need to be replaced sometime in the next year or so. I elected to have him replace the rollers now, but did not feel any pressure to do so. It is hard to express just how very pleased I am with the service and the company! I will definitely use them again and would refer anyone to their company without any hesitation. Thank you.

Jeffrey Hooke

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Wonderful service. Barry was very friendly, efficient, and knowledgeable.

Alexander Miller

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Once again Barry did a great job on the repair and rebuild of our door. He is super knowledgable, professional and personable. He is a great representative of Precison Doors and a pleasure to work with. I would definitely recommend Precision Garage Doors, and Barry in particular, to anyone needing garage door repair.

James Turnure

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

We had a broken spring on our garage door. Precision Door was very prompt, professional, and easy to deal with throughout. The appointment was on time, the work was fast, and Barry was friendly and well organized.

David Roe

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Very happy with new garage door opener. Barry did a Fantastic job. He's great. Friendly, knowledgeable and Professional. About 6 months after install, heard some noise - - thought we might need a possible tune-up. Barry came by to check it out. For some reason we could not replicate the sounds. Barry was at my home for 5 minutes. He was not going to charge me but apparently the bosses wife insisted. Cost me $50 for nothing. Barry was great! But upper management has some customer service issues.

Joel Pitt

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Precision was great to work with. the Tech came on time, was extremely polite and professional. They were very good about walking me through the problem and the fix. They did and great job and I would use them again.

Hugh Smith

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Your technician, Mike, was prompt and very professional. He quickly programmed a new garage door opener and was on his way in a matter of minutes. He also provided some basic information about the use of the garage door opener. I highly appreciate Mike's service.

Barbara Rabin

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

very efficient and courteous! working perfectly now!

Alexander Miller

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I had a great experience with Precision Doors. Barry was super professional, knowledgable, prompt and personable. And you have the best looking service vehicles I've seen in quite some time. I would definitely recommend Precision Doors to anyone. Will definitely call you again if I need any other work done. Thank you!

Delano Tucker

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Derrick arrived very promptly and performed a system check. He then discussed findings and made recommendations to insure that I had a thorough understanding of my door operation and potential future operational risk factors. He then addressed my requirements and kept me informed as to his findings and corrections. When the work was complete, He went over costs with me for which there were no surprises. This technician represents "customer delight" to the fullest. I will use your company in the future and make recommendations to my neighbors and friends.

John Strassburger

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

As with a previous door opener installation, Barry'S PERFORMANCE WAS FLAWLESS, courteous and was helpful in explaining everything. He also syncted all remotes and controls in each car, which was helpful!!

Dale Yablonowitz

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

This was my first time using Precision and I was immensely impressed by the receptionist's willingness to accommodate our time constraints and by our technician's professionalism and pleasentness. I would not hesitate to call Precision again and recommend this company to neighbors and friends.