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Read what people are saying
about Precision Garage Door in:

Bethesda | Silver Spring Area, MD

Precision Garage Door of Washington DC Maryland Suburbs
has received 531 reviews, averaging 4.92 Stars:
1 2 3 4 5
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

We appreciate the work done by Precision Garage Doors for over many years. Thank you.

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A Response from: Brian Tindall

We appreciate your continued business with Precision. Thank you for your trust and confidence.

Service Provided:
Garage Door Repair

Product:
Springs

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Barry and Gary came out the day prior to making the repair and gave a price of $300 to make the repair and service fee. While making the repair, Gary told me I would need to buy a part for $90. I was upset because they had quoted one price an then told me another. I am retired and single and went to the bank and took money out of my IRA account and had the check already made out. Barry was very professional and courteous and agreed to make the repair without the extra charge. Gary was rude and incompetent. So I have mixed review. I will stay with Precision and recommend to my neighbors and friends because of Bary and his willingness to make things right. But if Gary was the technician sent out, I would not purchase the service and would not recommend to friends, family and neighbors. Bary made the difference!

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A Response from: Brian Tindall

Thank you for your comments. We will certainly use them in our training. We look forward to serving you and your neighbors in the future.

Service Provided:
Garage Door Repair

Product:
Springs

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Barry did a very professional job that will last for a long time with a 5 year warranty. He explains himself very well, and cares about his work. He made the garage look as if he had never been there.

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A Response from: Brian Tindall

Our customers love Barry! Thank you for your business!

Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Excellent repair, on time and fast but very expensive!

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A Response from: Brian Tindall

Thank you for your business. We appreciate our customers!

Service Provided:
Garage Door Opener Repair

Product:
Opener

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

I found this company on line and read the reviews. I contacted Precision explaining my problems. The technician came and did everything that I wanted repaired and was such a gentleman. His knowledge and politeness,surprised me considering all the kind of people we meet for maintenance and repairs.

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A Response from: Brian Tindall

Thank you for your kind words about your experience with Precision. We look forward to serving you and your neighbors in the future.

Service Provided:
Garage Door Opener Repair

Product:
Rollers

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Barry came to fix my door and was great. He was patient in walking me through the options and costs of repairing vs. replacing our garage door. I would absolutely recommend Barry and Precision to friends for any garage door related needs.

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A Response from: Brian Tindall

Glad to hear it! Thank you for choosing Precision!

Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Great job guys . I couldn't be happier. Thank you

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A Response from: Brian Tindall

Thank you for being a Precision Door customer!

Service Provided:
Install Garage Doors

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Excellent service

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A Response from: Brian Tindall

Thank you for being a Precision Door customer!

Service Provided:
Install Garage Doors

Product:
Springs

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

I am so extremely pleased with the service performed by Derrick. The professionalism and technical abilities he demonstrated throughout the entire process (from scheduling to payment) were about the best of any company I have ever worked with. In an era when it seems everyone is out to keep the bottom line high without regard for developing a relationship with the customer and demonstrating commitment and pride for the work performed, working with Precision was like a breath of fresh air. Derrick spent a few moments assessing the issue and set to work repairing the problem. He also cleaned and fine tuned the track. To be honest, the doors have never run so quietly and smoothly as they do now. At the conclusion of doing the work, Derek mentioned a few things I could do to help maintain the doors and indicated the rollers may need to be replaced sometime in the next year or so. I elected to have him replace the rollers now, but did not feel any pressure to do so. It is hard to express just how very pleased I am with the service and the company! I will definitely use them again and would refer anyone to their company without any hesitation. Thank you.

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A Response from: Brian Tindall

Wow! We appreciate your comments. Our technicians try hard to please our customers, and perform outstanding work.

Service Provided:
Garage Door Repair

Product:
Rollers

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Wonderful service. Barry was very friendly, efficient, and knowledgeable.

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A Response from: Brian Tindall

We appreciate your kind words and your business.

Service Provided:
Garage Door Repair

Product:
Remotes / Keypad

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Once again Barry did a great job on the repair and rebuild of our door. He is super knowledgable, professional and personable. He is a great representative of Precison Doors and a pleasure to work with. I would definitely recommend Precision Garage Doors, and Barry in particular, to anyone needing garage door repair.

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A Response from: Brian Tindall

We appreciate your comments and recommendations. We try very hard to provide outstanding service to our customers.

Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

We had a broken spring on our garage door. Precision Door was very prompt, professional, and easy to deal with throughout. The appointment was on time, the work was fast, and Barry was friendly and well organized.

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A Response from: Brian Tindall

Glad to hear it! Thank you for choosing Precision!

Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Very happy with new garage door opener. Barry did a Fantastic job. He's great. Friendly, knowledgeable and Professional. About 6 months after install, heard some noise - - thought we might need a possible tune-up. Barry came by to check it out. For some reason we could not replicate the sounds. Barry was at my home for 5 minutes. He was not going to charge me but apparently the bosses wife insisted. Cost me $50 for nothing. Barry was great! But upper management has some customer service issues.

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A Response from: Brian Tindall

Thank you for your review and your kind words about Barry. The reason you were charged a service call was for Barry's time and the fuel it takes to come to your home. Had you called us prior to his arrival to say that you were not experiencing a problem, there would be no service charge. Barry's schedule is very full, and we have to pay him for his time and travel. Thank you for understanding. We appreciate your business.

Service Provided:
Garage Door Opener Repair

Product:
Belt Drive Garage Door Opener

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Precision was great to work with. the Tech came on time, was extremely polite and professional. They were very good about walking me through the problem and the fix. They did and great job and I would use them again.

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A Response from: Brian Tindall

We appreciate your business. Thank you for choosing Precision.

Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Your technician, Mike, was prompt and very professional. He quickly programmed a new garage door opener and was on his way in a matter of minutes. He also provided some basic information about the use of the garage door opener. I highly appreciate Mike's service.

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A Response from: Brian Tindall

Thank you for your review of Mike's work. We appreciate your business.

Service Provided:
Garage Door Opener Install

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

very efficient and courteous! working perfectly now!

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A Response from: Brian Tindall

Thank you for being a Precision Door customer!

Service Provided:
Garage Door Repair

Product:
Cables

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

I had a great experience with Precision Doors. Barry was super professional, knowledgable, prompt and personable. And you have the best looking service vehicles I've seen in quite some time. I would definitely recommend Precision Doors to anyone. Will definitely call you again if I need any other work done. Thank you!

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A Response from: Brian Tindall

Thank you for choosing Precision Doors! We appreciate your comments and your business!

Service Provided:
Garage Door Repair

Product:
Cables

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Derrick arrived very promptly and performed a system check. He then discussed findings and made recommendations to insure that I had a thorough understanding of my door operation and potential future operational risk factors. He then addressed my requirements and kept me informed as to his findings and corrections. When the work was complete, He went over costs with me for which there were no surprises. This technician represents "customer delight" to the fullest. I will use your company in the future and make recommendations to my neighbors and friends.

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A Response from: Brian Tindall

We appreciate you! Thank you for your comments about our wonderful manager.

Derrick E Service Provided:
Garage Door Opener Repair

Product:
Remotes / Keypad

Technicians: Derrick E
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

As with a previous door opener installation, Barry'S PERFORMANCE WAS FLAWLESS, courteous and was helpful in explaining everything. He also syncted all remotes and controls in each car, which was helpful!!

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A Response from: Brian Tindall

Thank you for your comments about Barry! We hear comments like this every day. We appreciate your business!

Service Provided:
Garage Door Opener Install

Product:
Remotes / Keypad

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

This was my first time using Precision and I was immensely impressed by the receptionist's willingness to accommodate our time constraints and by our technician's professionalism and pleasentness. I would not hesitate to call Precision again and recommend this company to neighbors and friends.

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A Response from: Brian Tindall

Thank you for sharing your story with your friends and neighbors.

Service Provided:
Garage Door Repair

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Barry was our technician and was exceptional. I purchased a bid deal for new rollers or a keypad on angies list. He walked through everything he was going to do before he started any work. We discussed possible options and decided on the rollers since the door was squealing a lot. He replaced the rollers, oiled all hinges and moving parts, and even adjusted the motor chain since it was sagging a bit. I will most likely replace this door in the next few months as it does not have safety features that the newer doors have, but this was a great service and definitely quieted the door on opening and closing. And since Angie's List actually takes most of the money from the deal I purchased on there, and Precision does not, this is even more impressive with the quality and level of service provided. Thanks Barry.

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A Response from: Brian Tindall

Thank you for being a Precision Door customer!

Service Provided:
Garage Door Repair

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Thankyou barry was great!

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A Response from: Brian Tindall

Thank you for choosing Precision!

Service Provided:
Garage Door Opener Repair

Product:
Remotes / Keypad

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

you service technician was on time very polite and fixed the problem quickly. we would recommend you to family and friends

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A Response from: Brian Tindall

Thank you for your comments and your business!

Service Provided:
Garage Door Opener Repair

Product:
Rollers

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Barry called when he was on his way to my home this morning. He was very polite and professional. He explained the work that needed to be done to fix my garage door. He gave me several options with prices. He was very neat and professional. He even swept my garage! He went above and beyond my expectations. I would absolutely recommend your company and would give Barry your highest marks.

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A Response from: Brian Tindall

Thank you! We love to hear from our satisfied customers!

Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

The technician was very polite, very friendly and helpful, He is very professional. I am very satisfied with his job.

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A Response from: Brian Tindall

We appreciate your business!

Service Provided:
Garage Door Opener Repair

Product:
Opener

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

The new garage door, springs, track, etc. were installed very promptly at a very reasonable price.

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A Response from: Brian Tindall

Thank you for choosing Precision for your garage door needs.

Service Provided:
Install Garage Doors

Product:
Garage Doors

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Barry has done repairs for us over the past 10 years. He is honest, dependable, knowledgeable and seems to take pride in his work. He is a pleasure to work with!

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A Response from: Brian Tindall

Thank you for your continued business and confidence in Barry!

Service Provided:
Garage Door Repair

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Barry has done repairs for us over the past 10 years. He is honest, dependable, knowledgeable and seems to take pride in his work. He is a pleasure to work with!

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A Response from: Brian Tindall

We appreciate your kind words about Barry!

Service Provided:
Garage Door Repair

Product:
Springs

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Barry serviced my three garage doors. He was quick, efficient and explained thoroughly what he had done and why. Very satisfied.

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A Response from: Brian Tindall

Our customers love Barry!

Service Provided:
Broken Garage Door Spring Repair

Product:
Remotes / Keypad

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

My wife reported that Barry did a great, very professional job on repairing our doors. Thanks.

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A Response from: Brian Tindall

Thank you for choosing Precision!

Service Provided:
Garage Door Repair

Product:
Springs

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Washington DC Area (202) 684-7282
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Office: (240) 549-5777
1090 W Patrick St
Unit 1A

Frederick, MD 21703
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Office: 301-610-3006
525 W Main St
Unit 151

Laurel, MD 20707
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Office: 240-228-8030
15736 Crabbs Branch Way
Unit Business 2

Derwood, MD 208555

Licenses

MHIC#
138079
D.C. License
420220000112