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OUR AVERAGE RATING 1 2 3 4 5 WITH 2,890 REVIEWS
OUR AVERAGE RATING
1 2 3 4 5 (2,890)

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Read what people are saying
about Precision Garage Door in:

Bethesda | Silver Spring Area, MD

Precision Garage Door of Washington DC Maryland Suburbs
has received 508 reviews, averaging 4.91 Stars:
1 2 3 4 5
1 2 3 4 5
Date: 01/25/2015
Garage Door Opener Repair
Silver Spring, MD
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Keypad replacement under warranty should be free of charge. The persons who came did a nice job, except forgetting to set up Password of the second opener. None of the service performed below can be chosen and without it error appears, so I choose one of them at random.

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A Response from: Harry

Thank you for allowing us to get back to you to ensure everything was just as it should be.

Service Provided:
Garage Door Opener Repair
Product:
Remotes / Keypad
1 2 3 4 5
Date: 01/25/2015
Garage Door Opener Repair
Bethesda, MD
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Your company replaced an early GMC garage door opener with a new Liftmaster system several years ago and serviced it twice, the first time a few years ago and the second time yesterday. Barry did the installation to my complete satisfaction. When I called for service the first time, to my surprise, Barry was sent and did a great job at a modest price. When I needed service again a few days ago I called your company again and asked for Barry, if possible, and I was pleased that it was arranged even though he been reassigned to another area. I was very pleased to see Barry again, and the work was performed very well and, again, at a very reasonable cost. As a result of these three performances, I rate Barry's performances very highly! And I also commend the young lady who took my call and made the arrangements for Barry to respond to my request, and to the young technician who helped Barry perform the work, and finally to you the service manager for seeking my assessment of the company's performance. (Purchased and installed rubber strip on bottom of garage door door.)

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A Response from: Harry

Thank you for your business and your comments. Our customers love Barry, and always ask for him. We wish we could clone him to cover all of our areas!

Service Provided:
Garage Door Opener Repair
Product:
Opener
1 2 3 4 5
Date: 01/25/2015
Garage Door Opener Install
Bethesda, MD
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Alan was our service man and he was outstanding. He explained everything to us and was courteous and efficient. We had a new motor installed and also purchased an extra remote control. We had used Precision once before and were so happy with that service that we definitely wanted to use them again.

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A Response from: Harry

Thank you for your continued business and confidence in Precision. We appreciate your business and your comments.

Service Provided:
Garage Door Opener Install
Product:
Belt Drive Garage Door Opener
1 2 3 4 5
Date: 01/25/2015
Garage Door Opener Install
Bethesda, MD
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Truly excellent service. We needed our old garage door opener replaced.Service technician Barry was on time and extremely professional. He answered all my questions and was willing to accomodate me on placement of certain items such as the keypad and laser beams. My one minor complaint is that the company imposes a small service charge for hauling away the old equipment. For the price we are paying, that should be included. while I appreciate that the Company is not in the business of hauling away garbage, it did seem a bit chintzy to me to charge extra for service that is absolutely needed. Aside from that one minor issue, I would heartily recommend this company and technician Barry to anyone at anytime.

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A Response from: Harry

We appreciate your business and your comments. We will consider your comments in our on-going business matters.

Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
1 2 3 4 5
Date: 01/25/2015
Broken Garage Door Spring Repair
Bethesda, MD
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

The installer was knowledgeable, efficient and fully explained the work required. I would recommend your company.

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A Response from: Harry

We appreciate your business and your comments. Thank you!

Service Provided:
Broken Garage Door Spring Repair
Product:
Garage Doors
1 2 3 4 5
Date: 01/25/2015
Garage Door Repair
Silver Spring, MD
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Super fast, on time service with knowledge and absolutely no pushing of not needed products or services. When I do need the new garage door, I will only call Precision.

-

A Response from: Harry

Thank you for choosing Precision. We look forward to serving you again.

Service Provided:
Garage Door Repair
Product:
Springs
1 2 3 4 5
Date: 12/10/2014
Garage Door Repair
Bethesda, MD
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

The technician Barry called to alert me of his arrival. He was on time. Took time to show me what he would do. And then performed the repairs well.

-

A Response from: Brian Tindall

Thank you for your business and your review.

Service Provided:
Garage Door Repair
Product:
Opener
1 2 3 4 5
Date: 11/22/2014
Garage Door Repair
Bethesda, MD
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

We appreciate the work done by Precision Garage Doors for over many years. Thank you.

-

A Response from: Brian Tindall

We appreciate your continued business with Precision. Thank you for your trust and confidence.

Service Provided:
Garage Door Repair
Product:
Springs
1 2 3 4 5
Date: 11/18/2014
Garage Door Repair
Silver Spring, MD
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Barry and Gary came out the day prior to making the repair and gave a price of $300 to make the repair and service fee. While making the repair, Gary told me I would need to buy a part for $90. I was upset because they had quoted one price an then told me another. I am retired and single and went to the bank and took money out of my IRA account and had the check already made out. Barry was very professional and courteous and agreed to make the repair without the extra charge. Gary was rude and incompetent. So I have mixed review. I will stay with Precision and recommend to my neighbors and friends because of Bary and his willingness to make things right. But if Gary was the technician sent out, I would not purchase the service and would not recommend to friends, family and neighbors. Bary made the difference!

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A Response from: Brian Tindall

Thank you for your comments. We will certainly use them in our training. We look forward to serving you and your neighbors in the future.

Service Provided:
Garage Door Repair
Product:
Springs
1 2 3 4 5
Date: 11/12/2014
Broken Garage Door Spring Repair
Rockville, MD
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Barry did a very professional job that will last for a long time with a 5 year warranty. He explains himself very well, and cares about his work. He made the garage look as if he had never been there.

-

A Response from: Brian Tindall

Our customers love Barry! Thank you for your business!

Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
1 2 3 4 5
Date: 10/28/2014
Garage Door Opener Repair
Chevy Chase, MD
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Excellent repair, on time and fast but very expensive!

-

A Response from: Brian Tindall

Thank you for your business. We appreciate our customers!

Service Provided:
Garage Door Opener Repair
Product:
Opener
1 2 3 4 5
Date: 10/28/2014
Garage Door Opener Repair
Rockville, MD
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

I found this company on line and read the reviews. I contacted Precision explaining my problems. The technician came and did everything that I wanted repaired and was such a gentleman. His knowledge and politeness,surprised me considering all the kind of people we meet for maintenance and repairs.

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A Response from: Brian Tindall

Thank you for your kind words about your experience with Precision. We look forward to serving you and your neighbors in the future.

Service Provided:
Garage Door Opener Repair
Product:
Rollers
1 2 3 4 5
Date: 10/24/2014
Broken Garage Door Spring Repair
Bethesda, MD
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Barry came to fix my door and was great. He was patient in walking me through the options and costs of repairing vs. replacing our garage door. I would absolutely recommend Barry and Precision to friends for any garage door related needs.

-

A Response from: Brian Tindall

Glad to hear it! Thank you for choosing Precision!

Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
1 2 3 4 5
Date: 10/04/2014
Install Garage Doors
Silver Spring, MD
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Great job guys . I couldn't be happier. Thank you

-

A Response from: Brian Tindall

Thank you for being a Precision Door customer!

Service Provided:
Install Garage Doors
1 2 3 4 5
Date: 10/02/2014
Install Garage Doors
Potomac, MD
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Excellent service

-

A Response from: Brian Tindall

Thank you for being a Precision Door customer!

Service Provided:
Install Garage Doors
Product:
Springs
1 2 3 4 5
Date: 09/30/2014
Garage Door Repair
Silver Spring, MD
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

I am so extremely pleased with the service performed by Derrick. The professionalism and technical abilities he demonstrated throughout the entire process (from scheduling to payment) were about the best of any company I have ever worked with. In an era when it seems everyone is out to keep the bottom line high without regard for developing a relationship with the customer and demonstrating commitment and pride for the work performed, working with Precision was like a breath of fresh air. Derrick spent a few moments assessing the issue and set to work repairing the problem. He also cleaned and fine tuned the track. To be honest, the doors have never run so quietly and smoothly as they do now. At the conclusion of doing the work, Derek mentioned a few things I could do to help maintain the doors and indicated the rollers may need to be replaced sometime in the next year or so. I elected to have him replace the rollers now, but did not feel any pressure to do so. It is hard to express just how very pleased I am with the service and the company! I will definitely use them again and would refer anyone to their company without any hesitation. Thank you.

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A Response from: Brian Tindall

Wow! We appreciate your comments. Our technicians try hard to please our customers, and perform outstanding work.

Service Provided:
Garage Door Repair
Product:
Rollers
1 2 3 4 5
Date: 09/18/2014
Garage Door Repair
Rockville, MD
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Wonderful service. Barry was very friendly, efficient, and knowledgeable.

-

A Response from: Brian Tindall

We appreciate your kind words and your business.

Service Provided:
Garage Door Repair
Product:
Remotes / Keypad
1 2 3 4 5
Date: 09/16/2014
Broken Garage Door Spring Repair
Chevy Chase, MD
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Once again Barry did a great job on the repair and rebuild of our door. He is super knowledgable, professional and personable. He is a great representative of Precison Doors and a pleasure to work with. I would definitely recommend Precision Garage Doors, and Barry in particular, to anyone needing garage door repair.

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A Response from: Brian Tindall

We appreciate your comments and recommendations. We try very hard to provide outstanding service to our customers.

Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
1 2 3 4 5
Date: 08/18/2014
Broken Garage Door Spring Repair
Potomac, MD
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

We had a broken spring on our garage door. Precision Door was very prompt, professional, and easy to deal with throughout. The appointment was on time, the work was fast, and Barry was friendly and well organized.

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A Response from: Brian Tindall

Glad to hear it! Thank you for choosing Precision!

Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
1 2 3 4 5
Date: 07/30/2014
Garage Door Opener Repair
Bethesda, MD
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Very happy with new garage door opener. Barry did a Fantastic job. He's great. Friendly, knowledgeable and Professional. About 6 months after install, heard some noise - - thought we might need a possible tune-up. Barry came by to check it out. For some reason we could not replicate the sounds. Barry was at my home for 5 minutes. He was not going to charge me but apparently the bosses wife insisted. Cost me $50 for nothing. Barry was great! But upper management has some customer service issues.

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A Response from: Brian Tindall

Thank you for your review and your kind words about Barry. The reason you were charged a service call was for Barry's time and the fuel it takes to come to your home. Had you called us prior to his arrival to say that you were not experiencing a problem, there would be no service charge. Barry's schedule is very full, and we have to pay him for his time and travel. Thank you for understanding. We appreciate your business.

Service Provided:
Garage Door Opener Repair
Product:
Belt Drive Garage Door Opener
1 2 3 4 5
Date: 07/29/2014
Broken Garage Door Spring Repair
Rockville, MD
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Precision was great to work with. the Tech came on time, was extremely polite and professional. They were very good about walking me through the problem and the fix. They did and great job and I would use them again.

-

A Response from: Brian Tindall

We appreciate your business. Thank you for choosing Precision.

Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
1 2 3 4 5
Date: 07/23/2014
Garage Door Opener Install
Potomac, MD
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Your technician, Mike, was prompt and very professional. He quickly programmed a new garage door opener and was on his way in a matter of minutes. He also provided some basic information about the use of the garage door opener. I highly appreciate Mike's service.

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A Response from: Brian Tindall

Thank you for your review of Mike's work. We appreciate your business.

Michael E Service Provided:
Garage Door Opener Install
Office Manager: Michael E
1 2 3 4 5
Date: 07/21/2014
Garage Door Repair
Bethesda, MD
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

very efficient and courteous! working perfectly now!

-

A Response from: Brian Tindall

Thank you for being a Precision Door customer!

Service Provided:
Garage Door Repair
Product:
Cables
1 2 3 4 5
Date: 07/11/2014
Garage Door Repair
Chevy Chase, MD
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

I had a great experience with Precision Doors. Barry was super professional, knowledgable, prompt and personable. And you have the best looking service vehicles I've seen in quite some time. I would definitely recommend Precision Doors to anyone. Will definitely call you again if I need any other work done. Thank you!

-

A Response from: Brian Tindall

Thank you for choosing Precision Doors! We appreciate your comments and your business!

Service Provided:
Garage Door Repair
Product:
Cables
1 2 3 4 5
Date: 07/08/2014
Garage Door Opener Repair
Silver Spring, MD
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Derrick arrived very promptly and performed a system check. He then discussed findings and made recommendations to insure that I had a thorough understanding of my door operation and potential future operational risk factors. He then addressed my requirements and kept me informed as to his findings and corrections. When the work was complete, He went over costs with me for which there were no surprises. This technician represents "customer delight" to the fullest. I will use your company in the future and make recommendations to my neighbors and friends.

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A Response from: Brian Tindall

We appreciate you! Thank you for your comments about our wonderful manager.

Derrick E Service Provided:
Garage Door Opener Repair
Product:
Remotes / Keypad
Technicians: Derrick E
1 2 3 4 5
Date: 07/01/2014
Garage Door Opener Install
Rockville, MD
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

As with a previous door opener installation, Barry'S PERFORMANCE WAS FLAWLESS, courteous and was helpful in explaining everything. He also syncted all remotes and controls in each car, which was helpful!!

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A Response from: Brian Tindall

Thank you for your comments about Barry! We hear comments like this every day. We appreciate your business!

Service Provided:
Garage Door Opener Install
Product:
Remotes / Keypad
1 2 3 4 5
Date: 06/15/2014
Garage Door Repair
Rockville, MD
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

This was my first time using Precision and I was immensely impressed by the receptionist's willingness to accommodate our time constraints and by our technician's professionalism and pleasentness. I would not hesitate to call Precision again and recommend this company to neighbors and friends.

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A Response from: Brian Tindall

Thank you for sharing your story with your friends and neighbors.

Service Provided:
Garage Door Repair
1 2 3 4 5
Date: 05/31/2014
Garage Door Repair
Rockville, MD
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Barry was our technician and was exceptional. I purchased a bid deal for new rollers or a keypad on angies list. He walked through everything he was going to do before he started any work. We discussed possible options and decided on the rollers since the door was squealing a lot. He replaced the rollers, oiled all hinges and moving parts, and even adjusted the motor chain since it was sagging a bit. I will most likely replace this door in the next few months as it does not have safety features that the newer doors have, but this was a great service and definitely quieted the door on opening and closing. And since Angie's List actually takes most of the money from the deal I purchased on there, and Precision does not, this is even more impressive with the quality and level of service provided. Thanks Barry.

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A Response from: Brian Tindall

Thank you for being a Precision Door customer!

Service Provided:
Garage Door Repair
1 2 3 4 5
Date: 05/19/2014
Garage Door Opener Repair
Bethesda, MD
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Thankyou barry was great!

-

A Response from: Brian Tindall

Thank you for choosing Precision!

Service Provided:
Garage Door Opener Repair
Product:
Remotes / Keypad
1 2 3 4 5
Date: 05/12/2014
Garage Door Opener Repair
Silver Spring, MD
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

you service technician was on time very polite and fixed the problem quickly. we would recommend you to family and friends

-

A Response from: Brian Tindall

Thank you for your comments and your business!

Service Provided:
Garage Door Opener Repair
Product:
Rollers
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Washington DC Area

(202) 684-7282

(202) 684-7282
Bethesda | Silver Spring Area

(301) 893-7659

(301) 893-7659
Clinton Area

(301) 485-6848

(301) 485-6848
Gaithersburg | Germantown Area

(301) 363-4052

(301) 363-4052
Laurel Area

(301) 358-0637

(301) 358-0637
Edgewater Area

(410) 260-0966

(410) 260-0966
Waldorf | La Plata Area

(301) 747-3185

(301) 747-3185
Frederick Area

(301) 620-0488

(301) 620-0488
Precision Garage Door of Frederick
Office: (240) 549-5777
1090 W Patrick St
Unit 1A
Frederick, MD 21703
Precision Garage Door
Office: 301-610-3006
525 W Main St
Unit 151
Laurel, MD 20707

Licenses

MHIC#
138079
D.C. License
420220000112