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OUR AVERAGE RATING 1 2 3 4 5 WITH 3,017 REVIEWS
OUR AVERAGE RATING
1 2 3 4 5 (3,017)

View 6 More Local Phone Numbers

Read what people are saying
about Precision Garage Door in:

Bethesda | Silver Spring Area, MD

Precision Garage Door of Washington DC Maryland Suburbs
has received 520 reviews, averaging 4.91 Stars:
1 2 3 4 5
1 2 3 4 5
Date: 03/17/2015
Broken Garage Door Spring Repair
Potomac, MD
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Professional Service !

-

A Response from: Harry

Thank you for your business!

Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
1 2 3 4 5
Date: 03/12/2015
Garage Door Repair
Rockville, MD
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

The service technician was prepared and repaired the door explaining everything as he went along. I would prefer a more precise appointment with the exact time, not a window where I must stay home for half the day.

-

A Response from: Harry

Thank you for your business. It is difficult to schedule exactly. We always call our customers enroute, and give a 4 hour window.

Service Provided:
Garage Door Repair
Product:
Springs
1 2 3 4 5
Date: 03/06/2015
Garage Door Repair
Rockville, MD
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Service was prompt- the tech came early. Mike was very polite and finished quickly

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A Response from: Harry

We appreciate your business.

Service Provided:
Garage Door Repair
Product:
Springs
1 2 3 4 5
Date: 02/26/2015
Garage Door Opener Repair
Rockville, MD
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

First, thank you for correcting the problem. Comment? I understand there was fresh snow on the ground but the technician who was supposed to come between 8-10, came around 1:00. I was off from my work. Also the price I was quoted the night before was about $30 higher. After some discusion and calling the manager, the price went down and with a $15 coupon, it was reasonable because I know that companies charge just for coming to someone's house. The repair was "tiny", it just needed to put the sensor back on the track, which I did not know how to do myself. It seems to me like these sensors are very flimsy, it should be some kind of protection around them (or something) because just a tiny touch and the sensors fall off. The technician was polite and patient until we resolved the payment and the manager seemed to be reasonable to resolve the payment talking with the technician. Thank you.

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A Response from: Harry

Thank you for allowing us to make things right with you. We are not perfect, but do our best to make sure all of our customers are pleased with their experience.

Service Provided:
Garage Door Opener Repair
Product:
Garage Door Opener
1 2 3 4 5
Date: 02/09/2015
Garage Door Opener Install
Potomac, MD
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Darrell was our tech and he did a great job. He came when he said he would and worked quickly and quietly--door now works perfectly. He explained everything and was very pleasant to deal with. I would definitely call Precision again and would ask for Darrell.

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A Response from: Harry

We are thrilled you were so satisfied with the service you were provided. Thank you!

Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
1 2 3 4 5
Date: 02/06/2015
Garage Door Repair
Rockville, MD
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

The service provided by Darrell was excellent.

-

A Response from: Harry

Thank you for choosing Precision for your garage door needs.

Service Provided:
Garage Door Repair
Product:
Springs
1 2 3 4 5
Date: 02/01/2015
Broken Garage Door Spring Repair
Takoma Park, MD
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Mike repaired our garage door today. He is both professional and efficient. His work is 5 stars.

-

A Response from: Harry

We appreciate our customers! Thank you for your comments.

Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
1 2 3 4 5
Date: 01/25/2015
Broken Garage Door Spring Repair
Chevy Chase, MD
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

We were very happy with the service we received. We got an email confirming the appointment and telling us who the technician would be, a reminder email, and then a courtesy phone call letting us know out tech was on his way. The repair was done quickly and professionally and the tech was very friendly and professional. Overall great service. If we have any other repairs in the future we will definitely be calling again.

-

A Response from: Harry

We look forward to working with you again. Thank you!

Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
1 2 3 4 5
Date: 01/25/2015
Install Garage Doors
Bethesda, MD
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Great service. Barry explained everything very well regarding repair versus replacement costs on our garage door.

-

A Response from: Harry

Thank you for choosing Precision!

James Q Service Provided:
Install Garage Doors
Product:
Garage Doors
Installer: James Q
1 2 3 4 5
Date: 01/25/2015
Broken Garage Door Spring Repair
Rockville, MD
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

I was extremely pleased with the prompt service I received from Precision Door for a broken garage door spring. I called with my problem at 9 AM and by 1 PM the same day my repair was completed. I was extremely pleased with the technician, Barry C. He was prompt, courteous, and efficient. I was impressed that he took the time to explain the repair work and the parts that were being used. Precision Door is well represented by Barry

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A Response from: Harry

Barry does represent Precision well. We appreciate your business!

Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
1 2 3 4 5
Date: 01/25/2015
Garage Door Repair
Kensington, MD
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

This is the second time we have used Precision and both times Barry was our technician. He did a fabulous job, was on time, polite and knows his stuff. This time he repaired our garage door, it wasn't opening and closing properly and one of the rollers came out of the track. Barry was done in about 30 minutes. He also called us from his previous job so we knew when to expect him.

-

A Response from: Harry

Thank you for your continued confidence in Precision, and your comments about Barry. We appreciate our customers!

Service Provided:
Garage Door Repair
Product:
Opener
1 2 3 4 5
Date: 01/25/2015
Broken Garage Door Spring Repair
Rockville, MD
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

I called Precision the morning of Friday Jan. 2 when my garage door spring broke right before New Year holiday. I was pleasantly surprised by the prompt response and enthusiastic attitude to serve during what should be a long holiday weekend for many. Barry, Precision's top-notch technician, came right on time at noon for the 12:00 - 4:00 pm window I was promised. I was very impressed to see how Barry was so passionate with his work. He completed the service promptly just the way he described in detail for me. I highly recommend Precision should anyone ever need garage door services.

-

A Response from: Harry

Thank you for your recommendation and your business. Our customers love Barry!

Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
1 2 3 4 5
Date: 01/25/2015
Garage Door Opener Repair
Silver Spring, MD
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Keypad replacement under warranty should be free of charge. The persons who came did a nice job, except forgetting to set up Password of the second opener. None of the service performed below can be chosen and without it error appears, so I choose one of them at random.

-

A Response from: Harry

Thank you for allowing us to get back to you to ensure everything was just as it should be.

Service Provided:
Garage Door Opener Repair
Product:
Remotes / Keypad
1 2 3 4 5
Date: 01/25/2015
Garage Door Opener Repair
Bethesda, MD
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Your company replaced an early GMC garage door opener with a new Liftmaster system several years ago and serviced it twice, the first time a few years ago and the second time yesterday. Barry did the installation to my complete satisfaction. When I called for service the first time, to my surprise, Barry was sent and did a great job at a modest price. When I needed service again a few days ago I called your company again and asked for Barry, if possible, and I was pleased that it was arranged even though he been reassigned to another area. I was very pleased to see Barry again, and the work was performed very well and, again, at a very reasonable cost. As a result of these three performances, I rate Barry's performances very highly! And I also commend the young lady who took my call and made the arrangements for Barry to respond to my request, and to the young technician who helped Barry perform the work, and finally to you the service manager for seeking my assessment of the company's performance. (Purchased and installed rubber strip on bottom of garage door door.)

-

A Response from: Harry

Thank you for your business and your comments. Our customers love Barry, and always ask for him. We wish we could clone him to cover all of our areas!

Service Provided:
Garage Door Opener Repair
Product:
Opener
1 2 3 4 5
Date: 01/25/2015
Garage Door Opener Install
Bethesda, MD
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Alan was our service man and he was outstanding. He explained everything to us and was courteous and efficient. We had a new motor installed and also purchased an extra remote control. We had used Precision once before and were so happy with that service that we definitely wanted to use them again.

-

A Response from: Harry

Thank you for your continued business and confidence in Precision. We appreciate your business and your comments.

Service Provided:
Garage Door Opener Install
Product:
Belt Drive Garage Door Opener
1 2 3 4 5
Date: 01/25/2015
Garage Door Opener Install
Bethesda, MD
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Truly excellent service. We needed our old garage door opener replaced.Service technician Barry was on time and extremely professional. He answered all my questions and was willing to accomodate me on placement of certain items such as the keypad and laser beams. My one minor complaint is that the company imposes a small service charge for hauling away the old equipment. For the price we are paying, that should be included. while I appreciate that the Company is not in the business of hauling away garbage, it did seem a bit chintzy to me to charge extra for service that is absolutely needed. Aside from that one minor issue, I would heartily recommend this company and technician Barry to anyone at anytime.

-

A Response from: Harry

We appreciate your business and your comments. We will consider your comments in our on-going business matters.

Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
1 2 3 4 5
Date: 01/25/2015
Broken Garage Door Spring Repair
Bethesda, MD
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

The installer was knowledgeable, efficient and fully explained the work required. I would recommend your company.

-

A Response from: Harry

We appreciate your business and your comments. Thank you!

Service Provided:
Broken Garage Door Spring Repair
Product:
Garage Doors
1 2 3 4 5
Date: 01/25/2015
Garage Door Repair
Silver Spring, MD
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Super fast, on time service with knowledge and absolutely no pushing of not needed products or services. When I do need the new garage door, I will only call Precision.

-

A Response from: Harry

Thank you for choosing Precision. We look forward to serving you again.

Service Provided:
Garage Door Repair
Product:
Springs
1 2 3 4 5
Date: 12/10/2014
Garage Door Repair
Bethesda, MD
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

The technician Barry called to alert me of his arrival. He was on time. Took time to show me what he would do. And then performed the repairs well.

-

A Response from: Brian Tindall

Thank you for your business and your review.

Service Provided:
Garage Door Repair
Product:
Opener
1 2 3 4 5
Date: 11/22/2014
Garage Door Repair
Bethesda, MD
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

We appreciate the work done by Precision Garage Doors for over many years. Thank you.

-

A Response from: Brian Tindall

We appreciate your continued business with Precision. Thank you for your trust and confidence.

Service Provided:
Garage Door Repair
Product:
Springs
1 2 3 4 5
Date: 11/18/2014
Garage Door Repair
Silver Spring, MD
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Barry and Gary came out the day prior to making the repair and gave a price of $300 to make the repair and service fee. While making the repair, Gary told me I would need to buy a part for $90. I was upset because they had quoted one price an then told me another. I am retired and single and went to the bank and took money out of my IRA account and had the check already made out. Barry was very professional and courteous and agreed to make the repair without the extra charge. Gary was rude and incompetent. So I have mixed review. I will stay with Precision and recommend to my neighbors and friends because of Bary and his willingness to make things right. But if Gary was the technician sent out, I would not purchase the service and would not recommend to friends, family and neighbors. Bary made the difference!

-

A Response from: Brian Tindall

Thank you for your comments. We will certainly use them in our training. We look forward to serving you and your neighbors in the future.

Service Provided:
Garage Door Repair
Product:
Springs
1 2 3 4 5
Date: 11/12/2014
Broken Garage Door Spring Repair
Rockville, MD
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Barry did a very professional job that will last for a long time with a 5 year warranty. He explains himself very well, and cares about his work. He made the garage look as if he had never been there.

-

A Response from: Brian Tindall

Our customers love Barry! Thank you for your business!

Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
1 2 3 4 5
Date: 10/28/2014
Garage Door Opener Repair
Chevy Chase, MD
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Excellent repair, on time and fast but very expensive!

-

A Response from: Brian Tindall

Thank you for your business. We appreciate our customers!

Service Provided:
Garage Door Opener Repair
Product:
Opener
1 2 3 4 5
Date: 10/28/2014
Garage Door Opener Repair
Rockville, MD
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

I found this company on line and read the reviews. I contacted Precision explaining my problems. The technician came and did everything that I wanted repaired and was such a gentleman. His knowledge and politeness,surprised me considering all the kind of people we meet for maintenance and repairs.

-

A Response from: Brian Tindall

Thank you for your kind words about your experience with Precision. We look forward to serving you and your neighbors in the future.

Service Provided:
Garage Door Opener Repair
Product:
Rollers
1 2 3 4 5
Date: 10/24/2014
Broken Garage Door Spring Repair
Bethesda, MD
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Barry came to fix my door and was great. He was patient in walking me through the options and costs of repairing vs. replacing our garage door. I would absolutely recommend Barry and Precision to friends for any garage door related needs.

-

A Response from: Brian Tindall

Glad to hear it! Thank you for choosing Precision!

Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
1 2 3 4 5
Date: 10/04/2014
Install Garage Doors
Silver Spring, MD
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Great job guys . I couldn't be happier. Thank you

-

A Response from: Brian Tindall

Thank you for being a Precision Door customer!

Service Provided:
Install Garage Doors
1 2 3 4 5
Date: 10/02/2014
Install Garage Doors
Potomac, MD
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Excellent service

-

A Response from: Brian Tindall

Thank you for being a Precision Door customer!

Service Provided:
Install Garage Doors
Product:
Springs
1 2 3 4 5
Date: 09/30/2014
Garage Door Repair
Silver Spring, MD
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

I am so extremely pleased with the service performed by Derrick. The professionalism and technical abilities he demonstrated throughout the entire process (from scheduling to payment) were about the best of any company I have ever worked with. In an era when it seems everyone is out to keep the bottom line high without regard for developing a relationship with the customer and demonstrating commitment and pride for the work performed, working with Precision was like a breath of fresh air. Derrick spent a few moments assessing the issue and set to work repairing the problem. He also cleaned and fine tuned the track. To be honest, the doors have never run so quietly and smoothly as they do now. At the conclusion of doing the work, Derek mentioned a few things I could do to help maintain the doors and indicated the rollers may need to be replaced sometime in the next year or so. I elected to have him replace the rollers now, but did not feel any pressure to do so. It is hard to express just how very pleased I am with the service and the company! I will definitely use them again and would refer anyone to their company without any hesitation. Thank you.

-

A Response from: Brian Tindall

Wow! We appreciate your comments. Our technicians try hard to please our customers, and perform outstanding work.

Service Provided:
Garage Door Repair
Product:
Rollers
1 2 3 4 5
Date: 09/18/2014
Garage Door Repair
Rockville, MD
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Wonderful service. Barry was very friendly, efficient, and knowledgeable.

-

A Response from: Brian Tindall

We appreciate your kind words and your business.

Service Provided:
Garage Door Repair
Product:
Remotes / Keypad
1 2 3 4 5
Date: 09/16/2014
Broken Garage Door Spring Repair
Chevy Chase, MD
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Once again Barry did a great job on the repair and rebuild of our door. He is super knowledgable, professional and personable. He is a great representative of Precison Doors and a pleasure to work with. I would definitely recommend Precision Garage Doors, and Barry in particular, to anyone needing garage door repair.

-

A Response from: Brian Tindall

We appreciate your comments and recommendations. We try very hard to provide outstanding service to our customers.

Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
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Washington DC Area

(202) 684-7282

(202) 684-7282
Bethesda | Silver Spring Area

(301) 893-7659

(301) 893-7659
Clinton Area

(301) 485-6848

(301) 485-6848
Gaithersburg | Germantown Area

(301) 363-4052

(301) 363-4052
Laurel Area

(301) 358-0637

(301) 358-0637
Edgewater Area

(410) 260-0966

(410) 260-0966
Waldorf | La Plata Area

(301) 747-3185

(301) 747-3185
Frederick Area

(301) 620-0488

(301) 620-0488
Precision Garage Door of Frederick
Office: (240) 549-5777
1090 W Patrick St
Unit 1A
Frederick, MD 21703
Precision Garage Door
Office: 301-610-3006
525 W Main St
Unit 151
Laurel, MD 20707
Precision Garage Door Service of Rockville
Office: 240-228-8030
15736 Crabbs Branch Way
Unit Business 2
Derwood, MD 208555

Licenses

MHIC#
138079
D.C. License
420220000112