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OUR AVERAGE RATING 1 2 3 4 5 WITH 2,890 REVIEWS
OUR AVERAGE RATING
1 2 3 4 5 (2,890)

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Read what people are saying
about Precision Garage Door in:

Bethesda | Silver Spring Area, MD

Precision Garage Door of Washington DC Maryland Suburbs
has received 510 reviews, averaging 4.91 Stars:
1 2 3 4 5
1 2 3 4 5
Date: 10/18/2015
Broken Garage Door Spring Repair
Potomac, MD
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Polite and knowledgable technicians. Were quick and efficient. I'd recommend them to others.

-

A Response from: Harry

At Precision, we hope all of our customers are as happy as you are! Thank you for taking the time to write a review. We will share this with our technician.

Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
1 2 3 4 5
Date: 10/01/2015
Garage Door Opener Install
Silver Spring, MD
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Barry C is the bomb! They came out super fast, gave me a great price and was honest and knowledgable. I highly recommend Barry, he was great!

-

A Response from: Harry

Our technicians work hard to ensure all of our customers are happy with their work. Thank you for your business.

Service Provided:
Garage Door Opener Install
Product:
Opener
1 2 3 4 5
Date: 09/27/2015
Broken Garage Door Spring Repair
Rockville, MD
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Great service! They came the day after I called. They were a few minutes early and they had the springs and pulleys replaced in a short amount of time for less money than we spent with a different company almost exactly 10 years ago!

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A Response from: Harry

At Precision, we hope all of our customers are as happy as you are! Thank you for taking the time to write a review. We will share this with our technician.

Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
1 2 3 4 5
Date: 09/14/2015
Garage Door Repair
Silver Spring, MD
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

We bought our garage door from Precision 14 years ago and they have kept it working for all these years. They come on time, are polite, efficient and honest.

-

A Response from: Harry

At Precision, we hope all of our customers are as happy as you are! Thank you for taking the time to write a review. We will share this with our technician.

Service Provided:
Garage Door Repair
Product:
Springs
1 2 3 4 5
Date: 09/09/2015
Garage Door Repair
Rockville, MD
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

we have had you service our garage door - at this point - on a yearly basis for one thing or another, and I think that we are through as your service rep charged $67 for 5 minutes to program our car remotes on top of a service and labor charge to replace (under warranty) springs. The total bill was $200 and I will think twice before calling you again

-

A Response from: Harry

Thank you for your review, and allowing us to discuss your charges.

Service Provided:
Garage Door Repair
Product:
Opener
1 2 3 4 5
Date: 08/23/2015
Garage Door Repair
Silver Spring, MD
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Garry was excellent, on time and very professional. The work appears very good. I was surprised to notice after he left that the springs installed were not the green coated springs that your website touts so highly but rather, they appear to be conventional uncoated steal springs, at $200 each.

-

A Response from: Harry

Our technicians work hard to ensure all of our customers are happy with their work. Thank you for your business.

Service Provided:
Garage Door Repair
Product:
Springs
1 2 3 4 5
Date: 08/16/2015
Garage Door Repair
Silver Spring, MD
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Garage door was working prior to repair. Door need a broken spring replaced which they replaced but the opener stopped functioning after the repair. Was told the capictor was bad and then told have to replace complete garage opener. Totally dissatified and wpuld not use this service again. The chains were left hanging in garage.

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A Response from: Harry

We are continuing to try to resolve this issue with you. Thank you for your comments.

Service Provided:
Garage Door Repair
Product:
Springs
1 2 3 4 5
Date: 08/10/2015
Garage Door Opener Install
Silver Spring, MD
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Needed help in programming garage door opener. The guys were super helpful. Precision is on my call list for any garage service.

-

A Response from: Harry

Our technicians work hard to ensure all of our customers are happy with their work. Thank you for your business.

Service Provided:
Garage Door Opener Install
Product:
Opener
1 2 3 4 5
Date: 08/05/2015
Garage Door Repair
Silver Spring, MD
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Your delivery of service is very positively impressive. That is as it is delivered by the lady in the front office who answers the phone, by your email that shows a picture of the technician and thereby makes him easily recognizable when he comes to one's front door, and by the skill of the technician in diagnosing the problem and fixing it. The technician was appropriately congenial and knowledgeable. I will use you folk again without hesitation.

-

A Response from: Harry

We appreciate your kind words, but most of all, the opportunity to show you how Precision cares for their customers!

Service Provided:
Garage Door Repair
Product:
Springs
1 2 3 4 5
Date: 08/05/2015
Broken Garage Door Spring Repair
Chevy Chase, MD
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

I was extremely pleased with the emergency repair of my garage door. The technicians were very knowledgeable and efficient. I was very impressed with the way they performed the repair.

-

A Response from: Harry

Thank you, Geraldine! We appreciate your business!

Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
1 2 3 4 5
Date: 06/27/2015
Garage Door Repair
Silver Spring, MD
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Extremly pleased with my entire expeience. Hats off to everyone i delt with.

-

A Response from: Harry

Thank you for choosing Precision for your garage door needs.

Service Provided:
Garage Door Repair
Product:
Springs
1 2 3 4 5
Date: 06/25/2015
Garage Door Opener Repair
Rockville, MD
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Precision's service was excellent. The gentleman who came to our home was friendly and knowledgeable. He was quick and efficient. What can I say? A great experience.

-

A Response from: Harry

We appreciate your review! Thank you!

Service Provided:
Garage Door Opener Repair
Product:
Garage Door Opener
1 2 3 4 5
Date: 06/09/2015
Broken Garage Door Spring Repair
Potomac, MD
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Prompt service, excellent work, and I'm happy with the results.

-

A Response from: Harry

Thank you for choosing Precision!

Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
1 2 3 4 5
Date: 05/12/2015
Garage Door Opener Install
Rockville, MD
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

The opener was installed insecurely. Some of the connections between the drive and the door were not fastened securely. One was only fastened with a bolt, lock washer, and nut when the instructions call for a clevis pin and a round locking pin. This connection came apart after only 10 -20 cycles of the door. Another of the drive connections was correctly connected with a clevis pin, but it was unsecured. There was nothing put through the hole in the pin to secure it. All the pivoting connections between the drive and the door are sloppy and have way too much play in them. The other parts of the installation were accomplished adequately.

-

A Response from: Harry

Thank you for allowing us to make the correct adjustments.

Service Provided:
Garage Door Opener Install
Product:
Belt Drive Garage Door Opener
1 2 3 4 5
Date: 05/11/2015
Garage Door Opener Repair
Rockville, MD
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

It was Mother's Day and the spring on our garage door broke - we couldn't open the garage door. We called Precision and Mike was there in an hour. He replaced the spring and we were good to go. We are so grateful that Precision has emergency service on the weekends. They had given us a 4 hour arrival window which we totally understood because it was a weekend. Needless to say, we were delighted that Mike arrived so quickly. We've used Precision before and we will continue to use them in the future. They are a very professionally run business. Thank you for saving our Mother's Day!!

-

A Response from: Harry

Glad we could help! Thank you for your continued business!

Service Provided:
Garage Door Opener Repair
Product:
Springs
1 2 3 4 5
Date: 05/07/2015
Install Garage Doors
Rockville, MD
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

We were completely satisfied with the work performed by Precision. The technician arrived at the scheduled time, and completed the work within the estimated timeframe. The work performed was the installation of a new garage door which was completed to our total satisfaction.

-

A Response from: Harry

Thank you for your business. Enjoy your new door!

James Q Service Provided:
Install Garage Doors
Product:
Garage Doors
Installer: James Q
1 2 3 4 5
Date: 04/24/2015
Garage Door Opener Install
Chevy Chase, MD
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Excellent Service - even helped me setup my wifes car homelink. Love the new quite action of the belt driven unit. Very satisfied!

-

A Response from: Harry

We appreciate your business. Thank you!

Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
1 2 3 4 5
Date: 04/18/2015
Broken Garage Door Spring Repair
Potomac, MD
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Very impressed with the responsiveness and quick service by Precision Door. I had a technician over within three hours of my service call on a Saturday. Garry was extremely professional and did a great job. Thanks.

-

A Response from: Harry

Customers love Garry! Thank you for your business!

Service Provided:
Broken Garage Door Spring Repair
1 2 3 4 5
Date: 04/18/2015
Broken Garage Door Spring Repair
Silver Spring, MD
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

I am a repeat customer that had door springs installed be PDS before. I called again because of the excellent service I received previously and it matched the service Garry provided today; very knowledgable. He came during my appointment window, called ahead of his arrival to let us know he was on his way, assessed the needed repair, performed the work in a safe manner, did the 25-Pount Safety Check, advised us of a deficiency, and demonstrated the operation of the repaired work. He advised us of the 1-Yr Warranty (Parts only) and have us some maintenance tips for our equipment. Great experience and we appreciated PDS being available when WE needed YOU! Kudos! Service Invoice:529104 2-250 x 35 Torsion springs 1-Center bearing

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A Response from: Harry

We love our repeat customers! Thank you for your business!

Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
1 2 3 4 5
Date: 04/01/2015
Broken Garage Door Spring Repair
Silver Spring, MD
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Gary did a fine job on the spring repair and the replacement of the rollers. My only complaint was that the 12-4 window slipped to 5:30. Would have been helpful to know he was running late, so I didn't have to hang around for 6.5hrs. An update from your office would be very helpful for your customers. So although Gary's work was great and he was very personable, I can only go with 4 stars.

-

A Response from: Harry

We apologize for the lateness. We should have done a better job in communicating with you. We will try harder!

Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
1 2 3 4 5
Date: 03/17/2015
Broken Garage Door Spring Repair
Potomac, MD
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Professional Service !

-

A Response from: Harry

Thank you for your business!

Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
1 2 3 4 5
Date: 03/12/2015
Garage Door Repair
Rockville, MD
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

The service technician was prepared and repaired the door explaining everything as he went along. I would prefer a more precise appointment with the exact time, not a window where I must stay home for half the day.

-

A Response from: Harry

Thank you for your business. It is difficult to schedule exactly. We always call our customers enroute, and give a 4 hour window.

Service Provided:
Garage Door Repair
Product:
Springs
1 2 3 4 5
Date: 03/06/2015
Garage Door Repair
Rockville, MD
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Service was prompt- the tech came early. Mike was very polite and finished quickly

-

A Response from: Harry

We appreciate your business.

Service Provided:
Garage Door Repair
Product:
Springs
1 2 3 4 5
Date: 02/26/2015
Garage Door Opener Repair
Rockville, MD
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

First, thank you for correcting the problem. Comment? I understand there was fresh snow on the ground but the technician who was supposed to come between 8-10, came around 1:00. I was off from my work. Also the price I was quoted the night before was about $30 higher. After some discusion and calling the manager, the price went down and with a $15 coupon, it was reasonable because I know that companies charge just for coming to someone's house. The repair was "tiny", it just needed to put the sensor back on the track, which I did not know how to do myself. It seems to me like these sensors are very flimsy, it should be some kind of protection around them (or something) because just a tiny touch and the sensors fall off. The technician was polite and patient until we resolved the payment and the manager seemed to be reasonable to resolve the payment talking with the technician. Thank you.

-

A Response from: Harry

Thank you for allowing us to make things right with you. We are not perfect, but do our best to make sure all of our customers are pleased with their experience.

Service Provided:
Garage Door Opener Repair
Product:
Garage Door Opener
1 2 3 4 5
Date: 02/09/2015
Garage Door Opener Install
Potomac, MD
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Darrell was our tech and he did a great job. He came when he said he would and worked quickly and quietly--door now works perfectly. He explained everything and was very pleasant to deal with. I would definitely call Precision again and would ask for Darrell.

-

A Response from: Harry

We are thrilled you were so satisfied with the service you were provided. Thank you!

Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
1 2 3 4 5
Date: 02/06/2015
Garage Door Repair
Rockville, MD
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

The service provided by Darrell was excellent.

-

A Response from: Harry

Thank you for choosing Precision for your garage door needs.

Service Provided:
Garage Door Repair
Product:
Springs
1 2 3 4 5
Date: 02/01/2015
Broken Garage Door Spring Repair
Takoma Park, MD
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Mike repaired our garage door today. He is both professional and efficient. His work is 5 stars.

-

A Response from: Harry

We appreciate our customers! Thank you for your comments.

Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
1 2 3 4 5
Date: 01/25/2015
Broken Garage Door Spring Repair
Chevy Chase, MD
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

We were very happy with the service we received. We got an email confirming the appointment and telling us who the technician would be, a reminder email, and then a courtesy phone call letting us know out tech was on his way. The repair was done quickly and professionally and the tech was very friendly and professional. Overall great service. If we have any other repairs in the future we will definitely be calling again.

-

A Response from: Harry

We look forward to working with you again. Thank you!

Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
1 2 3 4 5
Date: 01/25/2015
Install Garage Doors
Bethesda, MD
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Great service. Barry explained everything very well regarding repair versus replacement costs on our garage door.

-

A Response from: Harry

Thank you for choosing Precision!

James Q Service Provided:
Install Garage Doors
Product:
Garage Doors
Installer: James Q
1 2 3 4 5
Date: 01/25/2015
Broken Garage Door Spring Repair
Rockville, MD
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

I was extremely pleased with the prompt service I received from Precision Door for a broken garage door spring. I called with my problem at 9 AM and by 1 PM the same day my repair was completed. I was extremely pleased with the technician, Barry C. He was prompt, courteous, and efficient. I was impressed that he took the time to explain the repair work and the parts that were being used. Precision Door is well represented by Barry

-

A Response from: Harry

Barry does represent Precision well. We appreciate your business!

Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
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(202) 684-7282

(202) 684-7282
Bethesda | Silver Spring Area

(301) 893-7659

(301) 893-7659
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(301) 485-6848

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(301) 363-4052

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(301) 358-0637

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Precision Garage Door of Frederick
Office: (240) 549-5777
1090 W Patrick St
Unit 1A
Frederick, MD 21703
Precision Garage Door
Office: 301-610-3006
525 W Main St
Unit 151
Laurel, MD 20707

Licenses

MHIC#
138079
D.C. License
420220000112