Garage Door Repair Reviews in Washington DC Maryland Suburbs (Page 6)
Precision Garage Door of Washington DC Maryland Suburbshas received 3284 reviews, averaging 4.87 Stars:
Beltsville, MD
Straight forward, on time, fair estimate, knowledgable.
- James Novick
Hughesville, MD
It was Trevor from Central Maryland office that came to my house and provide me with an estimate. Trevor was very friendly and knowledgeable and answer both my wife's and my questions completely. My wife and I look forward to getting the new garage doors installed. My daughter is happy because we finally upgraded to the 21st Century.
- Andrew Rasmussen
Chevy Chase, MD
Jay Constantine was extremely helpful in diagnosing the problem with our 15 year old garage door. He explained to us how to fix it, gave us the cost, and explained the work he would perform to repair the problem. He worked quickly and after he completed his work he showed us what he did and explained how it fixed our garage door problem. He was polite and friendly. Thanks for sending him to us.
- Andrew EISENBERG
I called Precision overhead garage for broken springs and they scheduled me in for the same day. Brian came over within the scheduled window and did a quick assessments of my garage door. He offered me a proposal that I was hesitant at first but with explanation I was convinced I needed those replacement. He was excellent with his service and prompt with his responses. He alerted me on what to look out for pertaining to its service life and to plan for the replacement. I appreciated his professionalism! The garage door now works perfectly after replacing springs, rollers, and hubs (ends and center bearings). It makes almost no noise when operated; very quiet. Thank you
- Girum Worku
Ron is a great technician. Thanks for everything.
- Mary Raeder
When my 2 bay garage door wouldn’t open anymore, I needed quick service and found Precision from a google search. The agent was pleasant and set me up for the earliest appointment. Our technician JAY arrived right on time after a system text alert. He was beyond excellent. Knowledgeable and outlined all my options and explained each so it was easy to comprehend. Jay is a great asset for the company and I would highly recommend him. Hopefully I won’t have to call with my 3 year warranty on our repair.
- Richard Bell-Irving
Product:
Rockville, MD
Terrific in every way.
- Gary Fuchsman
Product:
Washington DC, DC
Customer service was exceptional. My technician was friendly and displayed expertise in his abilities to service my garage door. Ron provided a clear understanding of the problem along with the necessary details to address and fix the problem. He suggested and explained in detail everything he needed to do to repair the garage door. He was able to clearly identify the issues and reported them to me verbally and visually. Ron made recommendations for routine maintenance that would improve and extend the life span of the overall functioning of the garage door.
- Christopher Hunt
Jay was great - gave options, explained them well, and did great work replacing multiple parts for us. All with a smile! Great experience with Precision. Thank you.
- Bob Gans
Product:
Rockville, MD
Trevor was excellent! He highlighted all our options and made great suggestions to ensure we would be happy with our project. Highly recommended!!!
- Matthew Main
Laurel, MD
I want to thank Fred for his amazing customer service. First and for most Fred called me to inform me that he was on his way but then he ask me if I wanted any coffee or anything from the store A1 services please tell me what company does that on top of that he walked me through everything I needed to know about replacing me garage and install of opener. Thank you so much Fred for an amazing customer service experience with Precision Garage. I am going to enjoy doing business with you guys and hope that the installers are as awesome as Fred.
- Tamisha Smith
Waldorf, MD
Brent did a great job! Took time to explain the problem and the process.
- G. Williams
Gaithersburg, MD
Jay was amazing, very friendly and helpful. Would use him again and would recommend him to others.
- Jonathan Streeter
Gaithersburg, MD
Technician called when he was on his way. Solved the problem with an adjustment of the chain belt. Quick and easy repair- will use them again.
- Phillip Barsky
Silver Spring, MD
Excellent, fast service. Jay was friendly, very helpful and solved the issue quickly. Thanks again!
- Cary Schulberg
Gaithersburg, MD
Robert (from Arbutus) was great!! He phoned to let me know he was on his way. He phoned to let me know when he arrived. My 20-year-old Garage door belt broke, and he gave me three options with pricing. He was honest, efficient, and very professional. I would highly recommend this company.
- Shelly Galloway
Product:
Bethesda, MD
Excellent service! Ron Cross was very patient and professional as he walked me through the needed repairs, which included a new motor and new cables. He did not pressure me to purchase anything unnecessary and provided me with some best practices for maintenance. I was also very grateful that he had all the needed parts and equipment and was able to complete the job in a few hours. We are so pleased with Ron that we will use Precision for any future repairs. Thank you!
- Robert K
Cheltenham, MD
Brent performed an amazing job today providing excellent customer service while teaching me the importance of garage maintenance.
- Malcolm Edelin
So far so good with this company. They arrived a little early which is always a plus. Explained everything that was wrong and the corrections. For a company I just found online I must say im impressed
- Adrienne Henson
Product:
Hyattsville, MD
On time, very friendly. Fixed the issue. I’m not confident it will be a long term fix however. When I initially called I was told the “come out” fee was $60. My total was $300 including $90 for a new generic remote and $200 for a “tune up” that took much less than an hour. What was included in the 60, why was it not on the bill? Also I prefer folks tell me as they do work what it will cost instead of a surprise. What work is included in the $60? Not clear.
- Richard Williamson
Greenbelt, MD
Nick was awesome! I would recommend he and Precision Garage Door to everyone.
- Donald Smith
Product:
Accokeek, MD
Brent inspected the garage door and quickly discovered the damage to the garage door hardware. He showed me options as well as estimates for the replacement of the damaged parts. He did a fantastic job and was a pleasure to work with. I will definitely use Precision in the future.
- Ruth Choate
Clinton, MD
Excellent service. Quick turn around time. Drove my car into my door and in only 3 days a new door was installed. Thanks Frank ! He came on Satirday the very next day after my call at 8 PM the nnight before to take measurment. This A1 service is so hard to find. Love my new door ! Wish i could give a 10 star. Your company rocks !!!! Thank you.
- Trevor B
Product:
Over the years, we’ve had a few issues with our garage door and Precision has always come through. We will continue to use them for any issues. They always provide great customer service and the technicians are always happy to answer our questions when they are here.
- Laura Ramos
Washington DC, DC
Your representative, Jay Constantine, was here today. He was on time and called ahead. He was very knowledgeable and answered all my questions. He took the time to understand my circumstances and wishes ad gave me good advice. Therefore, I purchased a new door.
- Betty Ann Drogula
Product:
Excellent tech ( Jay). Explained all well. Efficient. This install was to replace previous door opener with Wi-Fi LED Garage Door Opener do that with power loss, the mechanism will continue to work for 5 openings and closings before need to recharge VS manual operation which I had previously ( and with a reinforcing horizontal steel bar on the door, it was too heavy to lift and difficult to reach to close).
- Diane Tachmindji
Product:
Bethesda, MD
I was very impressed with the top customer service and professional demeanor of the technician (Jay Constantine). It's great to see a business that takes customer experience seriously, which seems to be rare these days. I highly recommend
- Isabel Varela
Product:
Professional
- Tom Vegella
Gaithersburg, MD
Jay arrived before the time quoted. He was proficient knowledgeable and got right to work with repairs. He explained everything clearly to us. Would call on him again, very personable!
- Laverne Webb
Precision Garage Doors came out and quickly determined the problem with my garage door and panel. Taylor was awesome!
- Torree W.