Washington DC Area
(202) 684-7282
Bethesda | Silver Spring Area
(301) 893-7659
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Clinton Area
(301) 485-6848
Gaithersburg | Germantown Area
(301) 363-4052
Laurel Area
(301) 358-0637
Edgewater Area
(410) 260-0966
Waldorf | La Plata Area
(301) 747-3185
Frederick Area
(301) 620-0488
Derrick (Dee) has been with Precision Garage Doors, Inc. for many years. He began as a helper, then moved up to technician. He was born in Washington, D.C. and raised in Maryland. Dee currently lives in Laurel, MD. He enjoys spending time with wife and children. The most important thing to Dee is being a daddy and spending time with his family. His favorite times are spent with his children and remote control cars. Dee's outgoing personality and helpfulness are the attributes customers note in their comments to Precision.
I received exceptional customer service for the Team at Precision door service. They offer same day service as well as a number of discounts which I appreciated and needed. The technician was fast, friendly and knowledgeable. He took the time to explain as well as show me exactly what services were needed to repair both of my garage doors. I would definitely recommend them to my friends and family.
- Tamika Hainsworth
The service techibicians, Derrick and Jeff, of Precision helped me so much. Derrick discovered moldy wood under the old garage door weather stripping, and Jeff was able to replace the wood, and then install new garage door weather stripping. I received excellent customer service, and will recommend Precision to my friends.
- O. Eldridge
Quoted price of $600 overpriced for replacement of two springs One star rating
- George Rossick
Derrick was on time, professional, knowledgeable, very informative and polite. He fix the problem in a timely manner and gave me advice on maintenance for the door. I would definitely recommend Precision Overhead Garage Door Service.
- Robert Prout jr
Excellent service
- Rajinder Babra
Very knowledgeable technician, did a great job.
- Carmine Petrarca
This is my 3rd time using Precision and I am again pleased with the fast service received. The technician, Derick, explained what he was doing, and what caused problem, and then FIXED it. Thank. You. Yvonne Mattison White plains, Maryland.
- Yvonne Mattison
Did a google search, saw you had great reviews, called and got a live person on the phone (a biggie with me!!), made an appointment for the next day, you came when you said you would and fixed my problem (2 broken springs) and then came back the next day and replaced the rubber under the garage door which the chipmunks had eaten away. I couldn't ask for more! Many thanks!!
- Sandy Watson
Great tech Derick very helpful
- J.s. Matta
Friendly service, delivered on time at a fair price. What more can you ask? Highly recommended
- Lisa Smith
Precision door service was wonderful. I got a same day appointment. The technician who came, Derrick, was fast, clear and totally professional. His assistant, whose name I didn't get was also terrific. Derrick diagnosed the problem immediately and fixed it in five minutes. They then lubed the whole door and made sure everything worked perfectly. Wow-I couldn't have been more pleased. They went above and beyond and made another small repair to the power source. They were at my house for about 15 minutes. As they were leaving I said: wait, I need to pay you. The repair was so quick (screwing in the arm bracket that had come out of the wall) that they didn't charge me. They just said be sure to call us again if anything goes wrong. I will! Thank you!
- Elizabeth Sternberg
Derrick E was my technician. He gave me a courtesy call prior to coming, arrived at his specifiied ETA, completed his work in a timely fashion, and let me know of needed services to plan for. A+ rating for this service visit.
- Doug Ramsay
I was very impressed with the skill and timliness that went into the replacement of my garage door.
- Martin Misakian
Was able to get an appointment for the next day! The tech( Derrick) was on time, courteous and professional. Thank you
- K. Isiaq
The technician came within the timeframe stated. He was quick and efficient and was done in less then 30 minutes. I love the idea of using state of art technology to process the billing.
- David Spencer
Outstanding young man who immediately identified the problem and quickly corrected it!
- Carroll Williams
Precision Doors installed 2 new doors with new openers 2 years ago and the doors are beautiful and work very well. They made selection of a door easy by bringing the samples to me. They were very responsive when I need a battery change this year.
- Christine Reinert
The installation of my new garage door went well Edwin was timely and efficient. He was very professional and I enjoyed meeting him.
- David Abercrombie
This is one of the more professional companies I have had the pleasure to deal with. I recommend them highly.
- Richard Payne
We appreciate your comments, and thank you for your business!
Wow...I am impressed with the customer service and care of this company. I received a call ahead that the technician was in route and he arrived within the timeframe given when I made the appointment. Upon arrival the Technician was Derrick who I knew in advance would be the one servicing our units. He diagnosed what the problem was and had to make a minor adjustment that solved the problem we were experiencing. This is a good company to deal with and I will certainly use them again if I have another problem in the future. Great job Precision in all facets of your business.
- Robert Murphy
At Precision, we hope all of our customers are as happy as you are! Thank you for taking the time to write a review. We will share this with our technician.
I found Precision online. Expectation were met work wise. On a scale of 5 to 1 it was a 4. The technician was quick, knownledgeable and professional and knew his job. The price for the work done was very high. It took him 30 minutes to get the job done and the cost was almost $100 per ten minutes. A charge of $225 was good, but putting the service call on top of it made it to high, therefore a 4.
- John Beamon
Our technicians work hard to ensure all of our customers are happy with their work. Thank you for your business.
Derrick did a phenomenal job with the garage repair. I would recommend his service to others.
- Sam Go
Our customers love Derrick! Thank you for your business!
Good Morning, I wanted to send a brief note of thanks for the assistant manager (derrick?) that came out to my house in an effort to recover my service. While this did occur a little over a month ago, I wanted to acknowledge my thanks to him. I had previously experienced a very displeasing and unacceptable visit from one of you technicians and informed the office I would not utilize your service for any of my garage door needs. Derrick? came out to my house to speak with me and review my concerns. He was pleasant and understanding of my concerns. He was efficient and very knowledgeable and what began as a repair ended up in an installation of a new opener well after office closing time to ensure my satisfaction. I couldn't have asked for more. Thank you very much. Carl Morgan
- Carl Morgan
Carl, Thank you for allowing us to remedy the problem. We appreciate your business!
I had an issue with a door spring that was recently installed. Precision corrected it the very next day. I would recommend this company to anyone seeking outstanding and honest service. This is a FIVE STAR company!
- R. Maron
Thank you! We appreciate your business and your comments!
This was the best service we had and we have had many. Technician was honest and courteous, I highly recommend this company.
- Albert Macklin
Wow! We appreciate your comments. Our technicians try hard to please our customers, and perform outstanding work.
Good service and prompt response and show up. Giving out a technician's name in advance is very reliable and trustable way to do business.
- Andy Ahn
Thank you for your business. We appreciate our customers!
On time, great tech, great job, fair pricing - what else can I say? Call them if you need anything done to your garage door or opener. Simply the best!
- Carl Kendall
Thank you for being a Precision Door customer!
Derrick arrived very promptly and performed a system check. He then discussed findings and made recommendations to insure that I had a thorough understanding of my door operation and potential future operational risk factors. He then addressed my requirements and kept me informed as to his findings and corrections. When the work was complete, He went over costs with me for which there were no surprises. This technician represents "customer delight" to the fullest. I will use your company in the future and make recommendations to my neighbors and friends.
- Delano Tucker
We appreciate you! Thank you for your comments about our wonderful manager.
I really was impressed with the same day service. I was given a window of time and before that time arrived I was telephoned to say that one of the techs called out due to the snow (12/10) but they still fit me in the schedule anyway, they just moved back the time. The tech Derrick was wonderful. He was very professional, knowlegeble and fast. I am just sorry that I did not use them to do the installation in the first place. I know for the future! Thank you for excellent service.
- Vivian Brown
We try to go the extra mile for our customers. Thank you for your kind words, but especially for your business!
Great Service. Knowledgeable Repair man. Highly Recommended.
- Pranu Bhargada
Thank you for choosing Precision! We appreciate your business!
Tyler J
James Q
Tito C
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