Susan Weiss

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Because it was a Saturday and I knew the garage door company I usually use wasn't open week-ends. I decided to look on the internet for week-end workers. The first site that came up was Precision Overhead Garage. Their website said if you call before noon, you can get an appointment that day. Even though it was 1pm, I decided to call anyway. After explaining that I couldn't close or open my garage door, they told me they would go ahead and schedule a time that day...even though it was after their same-day service cut off time of noon. They told me the technician would arrive between 3pm-5pm and he would call before coming (that was nice because I was able to run errands locally and not have to wait at home for those 2 hours). I also have to mention that although the company used an answering service to take the call and schedule the appointment, the gentleman that helped me was also very professional and courteous. Derrick, the technician that was assigned to the repair, called to tell me he was on his way. It was also within the arrival timeframe the company had promised. When he got to my house, he was polite and professional. He assessed the problem and made sure that I was clear about the cost of the repair and the cost of the service call. I agreed and he immediately went to work. He never tried to sell me any other services or parts or repairs that weren't needed. He was finished within 45 minutes and the door worked perfectly. I was able to pay with a credit card even without them being able to verify the information because it was a week-end. I was very impressed that they did that, especially because I was a new customer and had no history with them. Obviously, by my 5-star rating, I would recommend them to anyone who is looking for a professional garage door company. Thank you to Derrick and Precision Overhead Garage Door Service!!

Nelly Cao

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Thank you so much for getting out to us so quickly! I was so glad you guys were able to make it out on the same day. I definitely recommend your services.

Bryan Hall

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Great experience, Derrick was on time and very professional which is a rare thing these days. The work was excellent and he communicated to me all that needed to be done. Springs, rollers, cables, and the alignment of my door. What drew me to your company was the fact that on your website you solicit comments from your clients, and there is a profile of your technicians. I also felt (confident) leaving Derrick to do the work instead of standing around watching. I will be needing a garage door opener installed, and I will call Precision.....

Gail Palestine

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

The staff was helpful in scheduling the appointment quickly. The staff called to let me know the techician was ahead of scheduled and worked well with me to meet the new plan. I have had openers installed by other places and it took twice as long because the staff really did not know what they were doing. It is worth the extra money to go with an expert. I use this company for all my garage door needs and have been very satisfied every time.

Michelle Johnson

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

They answered my service request immediately, and gave me an appointment for the next day. They were efficient and good.

Jude Oneale

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Great work, very skilled and very respectable.