Washington DC Area
(202) 684-7282
Bethesda | Silver Spring Area
(301) 893-7659
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Clinton Area
(301) 485-6848
Gaithersburg | Germantown Area
(301) 363-4052
Laurel Area
(301) 358-0637
Edgewater Area
(410) 260-0966
Waldorf | La Plata Area
(301) 747-3185
Frederick Area
(301) 620-0488
I just want to take a few seconds to congratulate entire team for providing first class service. From my initial call, to the moment Barry arrived, your team was first class. Barry was 1000% professional, knowledgeable and courteous. He fixed the problem immediately and offered me other important options. Your team is top rated quality. In the future, I will make sure I recommend Barry and your company. Again, thanks for being a first class company.
- Pedro Leyton
Our customers love Barry! Thank you for choosing Precision for your garage door needs.
A+++. Barry came to fix a broken spring in my garage. He was extremely professional and courteous. He worked very quickly to get the repair done and took extra time to ensure it was done perfectly. He made small adjustments to ensure the door was closing the exact amount necessary and that the repair was done properly. I really can't say enough good things about him; I was extremely stressed out about the garage door not working and Barry came in and saved the deal. The quality and price of this repair was unbeatable and I highly recommend Precision. I doubt I'll need another repair again, but if I do, I'm coming to Precision. A+++
- Joseph Y.
We appreciate your comments. Thank you for your business!
Mike was very knowledgable and highly efficient.
- Indar Singh
Thank you for choosing Precision for your garage door needs.
Very professional, Technician knew what the problem was right away. Job completed in a timely fashion.
- Robert Smith
Thank you for choosing Precision for your garage door needs!
Thanks Harry for the opportunity to submit a comment. Your representative (Mr. Darrell) provided outstanding customer service for my family and for that reason you can count on us for future business and referrals. Thank you for the prompt service and degree of professionalism. Wishing you, your company and employees big success in the 2015 year.
- Robbin Somerville
Thank you for choosing Precision for your garage door needs. We appreciate your comments about Darrell.
I am very happy with the technician. He has explained things properly and did fantastic job. He was her on time too. I have already recommended precision to my neighbor. She is looking to install new garage door opener.
- Arshad Naseem
Thank you for your comments and your business.
Excellent! The most fast service! He did a good job.
- Dawn Lim
We appreciate your comments and your business. Thank you for choosing Precision!
Good service and prompt response and show up. Giving out a technician's name in advance is very reliable and trustable way to do business.
- Andy Ahn
Thank you for your business. We appreciate our customers!
Terrific, timely, and professional service from a team that goes the extra mile to make their customers happy. I would not call anyone else.
- Joe Criscuoli
We appreciate your comments and recommendations. We try very hard to provide outstanding service to our customers.
On time, great tech, great job, fair pricing - what else can I say? Call them if you need anything done to your garage door or opener. Simply the best!
- Carl Kendall
Thank you for being a Precision Door customer!
The technician was on time and courteous and knowledgeable. He took care of my problems in an expeditious manner.
- Donald Louderback
We appreciate your kind words and your business.
Service person was excellent. He knew what was wrong and fix the problem quickly. I would use Precision again for service.
- Murphy
Thank you for your business and your kind words.
Prompt, professional, and courteous service.
- Mickey Winn
Thank you for choosing Precision!
Hi! I had to call you this morning because my garage door wouldn't close. I'm very appreciative that you found time to get to me today so I didn't have to worry about it overnight. I have you in my file for the next time I need service. Thank you. Sue
- Sue Barker
Thank you, Sue! We appreciate your comments and your business.
I did not have the work performed. From the discussion with Melissa on the phone, despite my very clear description of my door and springs, and asking for an estimate she was intentionally vague and gave an estimate of $250 max. When the service staff member arrived (he was genuine - good guy and no fault of his) he said we recommend replacing both springs, which is what I wanted, at $190 each + a ball joint (?) so it will be $515... classic bait and switch... get in my house w/ vague phone quote of $250 and bump to $515 in person and I'll do it? NO! I will not have Precision door install the springs. Even if it SHOULD cost $600, if another vendor is honest with the estimate ON THE PHONE - 1ST CALL, I'll pay it. You guys are GOUGING people at $515... the springs shouldn't cost me any more than $88 (http://www.homedepot.com/s/garage%2520springs%2520.218?NCNI-5). I need two winding bars ($30) and some instructions...http://ddmgaragedoors.com/index.php Labor? $90 an hour. So the whole job shouldn't be more than $200 to $250 for 40 minutes work?
- Brent Pettis
It is difficult for the person who answers the phone to see what is actually wrong with your door. Our technicians are trained to diagnose and repair the door. We certainly do not recommend any work that is not needed. As always, it is your decision to have the work completed. You also need to know that all springs are different, and do not hold up with the integrity of the springs we use. Thank you for sharing your concerns
Same day service was fantastic. Alan was very courteous, professional and was prepared to make the needed spring repairs right away. A+
- Matthew DeGourse
Thank you for your kind words.
Very quick repair. Tech knew exactly what the problem was and fixed in a timely manner. Cost was more than I expected but the work was done very well.
- Fred Morris
We appreciate your business and your comments. Thank you for choosing Precision for your garage door needs!
I was so pleased with the prompt courteous service I received with Barry. He explained everything that was needed and again when he finished. When I find a company that is courteous and efficient from initial call to point of service, I stick with them. thank you so much.
- Chris Ahmad
Our customers love Barry! He is truly as asset to Precision! Thank you for your business!
Mike was very knowledgeable and prompt. We were pleased in every way with his skill and service.
- Thomas Gallas
Thank you for your kind words about Mike E. We appreciate your business.
I was very impressed with the confirmation email regarding the information on who was coming. Very important these days. Mike came and went like the wind. He knew what the problem was immediately and corrected it in no time. It was a real pleasure meeting him, great person, great job!
Thank you for your comments and your business. We appreciate our Precision customers!
I was very happy with the service. The appointment was at 10 and Mike showed up exactly at 10. Within 30 minutes the spring was replaced. The tech was knowledgeable, courteous, and professional.
- John Mcleod
Thank you for your kind words about Mike and Precision. We appreciate your business.
Came home from vacation on a weekend and found garage door wouldnâ??t open. I called the company I usually use. Their recording said they were closed and I could leave a message and probably get on Monday's schedule. Had to get the car out before Monday so I checked Angie's list and found Precision highly rated with 24/7 service. Customer Service was very helpful and sent Barry out that afternoon. He immediately found and fixed the problem. It was a low cost simple fix without weekend premium charges. Barry even showed me how to prevent the problem in the future and how to resolve some other issues I had with one of the doors that sticks in hot weather. Great service and people. I would definitely use them again.
- Dan Reuben
We appreciate the confidence in Precision. Thank you for your kind words.
Door works great. Thanks
- Mark Fieni
Thank you for your business. We appreciate our Angieslist customers!
Technicians were friendly, courteous, and extremely professional. Barry explained what he found that required repair, why it needed repair, and the options available to me. I chose to repair the existing garage door opener. When he had removed the part that was causing the problem, he showed it to me and explained how the defect in the part was causing the symptoms I was seeing. I highly recommend Precision and would call them in the future without hesitation.
- gordon whitney
We appreciate your kind words about Barry and confidence in Precision! Your experience with Barry is not uncommon. We hear this kind of review from most of his customers! Thank you for your business!
This was the most impressive repair visit I have ever experienced! From the initial phone call to set up the repair, to the email showing my tech
- Kim Marter
Thank you! We constantly evaluate our process and make minor changes so that customers will feel the same way you did. We appreciate the feedback, but most importantly, your business!
I got your name from my neighbor and I would also recommend your company. The technician was on time and did a wonderful job explaining things. Barry was very professional and everything was done in a timely manner. I would use your services again.
- Noreen Javornik
Thank you for your business. We appreciate your kind words.
Barry was my repair guy. I would definitely call Precision and Barry for the next repair job. He gave me helpful hints on routine maintenance. He was very knowledgable, helpful, friendly, and businesslike. He deserves 5 stars. Happy Trails!
- Roger Domer
Thank you for your feedback. We appreciate your business!
The technincan that came out to my house was very professional, quick and friendly. His customer service skills were excellent. I would receommend this company for sure. Keep up the good work. The prices were very resonable too.
- Crystal Smith
Great work, very skilled and very respectable.
- Jude Oneale
Barry, the service tech who was dispatched to our home went above and beyond to service our garage door. The initial visit was to perform maintenance and replace the door rollers. I spoke to him about problems we were have with the remote, he diagnosed the problem and gave me an estimate to repair. Great job, will definately refer PDS to friends and family. Thanks!
- Julie Smith
Barry always goes above and beyond! Thank you for your business!
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