Garage Door Repair Reviews in Laurel, MD (Page 4)

Mr Barry c was really really nice very helpful and export technician and did really good job thanks.

- Ayaisha Siddique

Our customers love Barry! Thank you for your business!

Berry accompanied with Jordan arrived well within the specified time and looked at my garage door issue. Berry analysed it quickly and explained me what was needed. Upon my approval they spent time to fix the problem. He made sure that door was operating to my satisfaction. I respect Berry for his professionalism and work ethics. He treats me well. I would recommend him and Precision in a heart-beat. Keep doing the excellent work.

- Nehal Shah

Thank you for your kind words. We appreciate your business!

Brian was our Service Tech. He called to let me know when he was headed to my home and was very pleasant over the phone and throughout the repair job. He was very knowledgeable and explained what he was going to do and also provided tips for us to help keep things operating smoothly in between service checks etc. The job was completed efficiently and my garage door is operating nicely.

- Shelley Witherspoon

We appreciate your comments and your business! Thank you for choosing Precision!

Barry C. came out right away and was able to replace springs and balance the garage door quickly. He was upfront, honest, polite and very knowledgeable. The door works better that it ever has.

- Michael Regester

Thank you for your review and your business!

I contacted Precison for garage door repair. Precision was not referred to me by anyone. I found your company on the Internet. Company was very timely in answering the phone and setting up the appointment around my schedule. I read the reviews about the company which was very impressive. Brian. the Technician was very professional and efficient. He immediately diagnosed the problem and fixed it. I am very please with the service. I would definitely recommend you to others. My rating is a 5. Thank you.

- Mary Alfred

Thank you for choosing Precision for your garage door needs. We appreciate your business!

5 star rate. I found them on the Web. They were prompt, professional, and did an excellent job!

- Brenda Poore

We appreciate your kind words, but most of all your business! Thank you!

Not very Happy

- Thomas Moody

Please call us to discuss your concerns. You rated us 5 stars, but indicate you were not happy.

If this guy isn't the exception but is the RULE representing "The Norm" pertains to the level of expertise and customer service- you truly have an phenomenal company

- Carlton Tucker

We hope to receive these kinds of comments about all of our employees. They try very hard to make sure the customer is totally satisfied with the service they receive.

Barry did a great job and was very professional. After installation of a new opener, he spent an additional 30 minutes troubleshooting a problem with the door to make sure I was satisfied. Excellent service and highly recommended.

- Chris W.

We appreciate your business. Thank you!

Service was prompt, professional and courteous.

- Agata Anthony

Thank you for your business!

I just want to take a few seconds to congratulate entire team for providing first class service. From my initial call, to the moment Barry arrived, your team was first class. Barry was 1000% professional, knowledgeable and courteous. He fixed the problem immediately and offered me other important options. Your team is top rated quality. In the future, I will make sure I recommend Barry and your company. Again, thanks for being a first class company.

- Pedro Leyton

Our customers love Barry! Thank you for choosing Precision for your garage door needs.

A+++. Barry came to fix a broken spring in my garage. He was extremely professional and courteous. He worked very quickly to get the repair done and took extra time to ensure it was done perfectly. He made small adjustments to ensure the door was closing the exact amount necessary and that the repair was done properly. I really can't say enough good things about him; I was extremely stressed out about the garage door not working and Barry came in and saved the deal. The quality and price of this repair was unbeatable and I highly recommend Precision. I doubt I'll need another repair again, but if I do, I'm coming to Precision. A+++

- Joseph Y.

We appreciate your comments. Thank you for your business!

Mike was very knowledgable and highly efficient.

- Indar Singh

Thank you for choosing Precision for your garage door needs.

Very professional, Technician knew what the problem was right away. Job completed in a timely fashion.

- Robert Smith

Thank you for choosing Precision for your garage door needs!

Thanks Harry for the opportunity to submit a comment. Your representative (Mr. Darrell) provided outstanding customer service for my family and for that reason you can count on us for future business and referrals. Thank you for the prompt service and degree of professionalism. Wishing you, your company and employees big success in the 2015 year.

- Robbin Somerville

Thank you for choosing Precision for your garage door needs. We appreciate your comments about Darrell.

I am very happy with the technician. He has explained things properly and did fantastic job. He was her on time too. I have already recommended precision to my neighbor. She is looking to install new garage door opener.

- Arshad Naseem

Thank you for your comments and your business.

Excellent! The most fast service! He did a good job.

- Dawn Lim

We appreciate your comments and your business. Thank you for choosing Precision!

Good service and prompt response and show up. Giving out a technician's name in advance is very reliable and trustable way to do business.

- Andy Ahn

Thank you for your business. We appreciate our customers!

Terrific, timely, and professional service from a team that goes the extra mile to make their customers happy. I would not call anyone else.

- Joe Criscuoli

We appreciate your comments and recommendations. We try very hard to provide outstanding service to our customers.

On time, great tech, great job, fair pricing - what else can I say? Call them if you need anything done to your garage door or opener. Simply the best!

- Carl Kendall

Thank you for being a Precision Door customer!

The technician was on time and courteous and knowledgeable. He took care of my problems in an expeditious manner.

- Donald Louderback

We appreciate your kind words and your business.

Service person was excellent. He knew what was wrong and fix the problem quickly. I would use Precision again for service.

- Murphy

Thank you for your business and your kind words.

Prompt, professional, and courteous service.

- Mickey Winn

Thank you for choosing Precision!

Hi! I had to call you this morning because my garage door wouldn't close. I'm very appreciative that you found time to get to me today so I didn't have to worry about it overnight. I have you in my file for the next time I need service. Thank you. Sue

- Sue Barker

Thank you, Sue! We appreciate your comments and your business.

I did not have the work performed. From the discussion with Melissa on the phone, despite my very clear description of my door and springs, and asking for an estimate she was intentionally vague and gave an estimate of $250 max. When the service staff member arrived (he was genuine - good guy and no fault of his) he said we recommend replacing both springs, which is what I wanted, at $190 each + a ball joint (?) so it will be $515... classic bait and switch... get in my house w/ vague phone quote of $250 and bump to $515 in person and I'll do it? NO! I will not have Precision door install the springs. Even if it SHOULD cost $600, if another vendor is honest with the estimate ON THE PHONE - 1ST CALL, I'll pay it. You guys are GOUGING people at $515... the springs shouldn't cost me any more than $88 (http://www.homedepot.com/s/garage%2520springs%2520.218?NCNI-5). I need two winding bars ($30) and some instructions...http://ddmgaragedoors.com/index.php Labor? $90 an hour. So the whole job shouldn't be more than $200 to $250 for 40 minutes work?

- Brent Pettis

It is difficult for the person who answers the phone to see what is actually wrong with your door. Our technicians are trained to diagnose and repair the door. We certainly do not recommend any work that is not needed. As always, it is your decision to have the work completed. You also need to know that all springs are different, and do not hold up with the integrity of the springs we use. Thank you for sharing your concerns

Same day service was fantastic. Alan was very courteous, professional and was prepared to make the needed spring repairs right away. A+

- Matthew DeGourse

Thank you for your kind words.

Very quick repair. Tech knew exactly what the problem was and fixed in a timely manner. Cost was more than I expected but the work was done very well.

- Fred Morris

We appreciate your business and your comments. Thank you for choosing Precision for your garage door needs!

I was so pleased with the prompt courteous service I received with Barry. He explained everything that was needed and again when he finished. When I find a company that is courteous and efficient from initial call to point of service, I stick with them. thank you so much.

- Chris Ahmad

Our customers love Barry! He is truly as asset to Precision! Thank you for your business!

Mike was very knowledgeable and prompt. We were pleased in every way with his skill and service.

- Thomas Gallas

Thank you for your kind words about Mike E. We appreciate your business.

I was very impressed with the confirmation email regarding the information on who was coming. Very important these days. Mike came and went like the wind. He knew what the problem was immediately and corrected it in no time. It was a real pleasure meeting him, great person, great job!

- Mickey Winn

Thank you for your comments and your business. We appreciate our Precision customers!