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OUR AVERAGE RATING 1 2 3 4 5 WITH 3,013 REVIEWS
OUR AVERAGE RATING
1 2 3 4 5 (3,013)

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Read what people are saying
about Precision Garage Door in:

Waldorf | La Plata Area, MD

Precision Garage Door of Washington DC Maryland Suburbs
has received 219 reviews, averaging 4.82 Stars:
1 2 3 4 5
1 2 3 4 5
Date: 08/26/2016
Garage Door Repair
Waldorf, MD
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

I have had your technicians come twice for things I needed and both times got a quick response and service. One to install the door opener and the second to purchase another remote and service my door. The techs in both cases Mikey first and Barry second were very helpful and would recommend your company to all my friends and family.

-

A Response from: Harry

We appreciate your comments and your business. Thank you for being a Precision customer!

Service Provided:
Garage Door Repair
Product:
Remotes / Keypad
1 2 3 4 5
Date: 04/14/2016
Garage Door Opener Repair
Port Tobacco, MD
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Rick provided quick and excellent service! Very prompt!

-

A Response from: Harry

Thank you for choosing Precision!

Service Provided:
Garage Door Opener Repair
Product:
Remotes / Keypad
1 2 3 4 5
Date: 03/16/2016
Garage Door Repair
Hughesville, MD
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Got an appointment the same day I had the trouble, problem was dispatched quickly and at an affordable price. No Problems. Thanks you.

-

A Response from: Harry

Thank you for choosing Precision!

Service Provided:
Garage Door Repair
Product:
Rollers
1 2 3 4 5
Date: 02/29/2016
Garage Door Repair
Waldorf, MD
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Rick is very good at his job. Thanks

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A Response from: Harry

Thank you for your kind words about Rick and Precision! We appreciate your business.

Service Provided:
Garage Door Repair
Product:
Garage Door Opener
1 2 3 4 5
Date: 12/06/2015
Broken Garage Door Spring Repair
La Plata, MD
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Fast service on time and a complete explanation of repairs. I wouldn't use any other company.

-

A Response from: Harry

Thank you for choosing Precision for your garage door needs. We appreciate your business!

Service Provided:
Broken Garage Door Spring Repair
1 2 3 4 5
Date: 10/24/2015
Garage Door Opener Repair
White Plains, MD
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

I was very pleased with Precision and the technician that completed the repair on my door. I am impressed with the same day response.

-

A Response from: Harry

Thank you for taking the time to review your experience with Precision. We appreciate your business!

James Q Service Provided:
Garage Door Opener Repair
Product:
Springs
Installer: James Q
1 2 3 4 5
Date: 10/20/2015
Broken Garage Door Spring Repair
Port Tobacco, MD
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Darrell the technician was on time, professional, and courteous. He did a thorough job. My wife and I would highly recommend your service again.

-

A Response from: Harry

Thank you for taking the time to review your experience with Precision. We appreciate your business!

Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
1 2 3 4 5
Date: 08/17/2015
Garage Door Repair
Waldorf, MD
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

I am giving Precision a 5 star rating, but I am giving the technician a 1 star. I have already spoke to the manager regarding my repair on Saturday, 8/15/15, with Darrell and don't want to go into complete detail again. But in short, additional customer service training is needed.

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A Response from: Harry

Thank you for your comments. We have addressed that issue. We appreciate you taking the time to discuss your concerns with our manager.

Service Provided:
Garage Door Repair
Product:
Springs
1 2 3 4 5
Date: 07/08/2015
Broken Garage Door Spring Repair
La Plata, MD
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

My technician was Darrell. He arrived within the specified time frame and quickly replaced the broken spring on my garage door. He was courteous and efficient. I would definitely recommend Precision garage door service.

-

A Response from: Harry

We appreciate your business and your kind words.

Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
1 2 3 4 5
Date: 05/23/2015
Broken Garage Door Spring Repair
Waldorf, MD
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Tech was polite and prompt, let him know the repair looks great.I was not available to see it before he left.

-

A Response from: Harry

Thank you for your business!

Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
1 2 3 4 5
Date: 04/21/2015
Garage Door Opener Repair
Waldorf, MD
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

I give 5 stars. I worked with Allen. He was very knowledgeable and professional. Great work and done in a short period of time. Thanks Again!

-

A Response from: Harry

Thank you for choosing Precision!

Service Provided:
Garage Door Opener Repair
Product:
Rollers
1 2 3 4 5
Date: 04/12/2015
Broken Garage Door Spring Repair
La Plata, MD
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

I had an issue with a door spring that was recently installed. Precision corrected it the very next day. I would recommend this company to anyone seeking outstanding and honest service. This is a FIVE STAR company!

-

A Response from: Harry

Thank you! We appreciate your business and your comments!

Derrick E Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Technicians: Derrick E
1 2 3 4 5
Date: 03/31/2015
Broken Garage Door Spring Repair
Indian Head, MD
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

My technician was Alan. He was courteous, professional, competent, prompt efficient. He explained how the new equipment he installed is better than the original and what I needed to do to keep my door working properly. My door is working better than before it needed repair. I found your company via a Google search. The reviews written by your customers helped me choose you. Add me to the list of highly satisfied customers!

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A Response from: Harry

We certainly will! Thank you for choosing Precision for your garage door needs!

Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
1 2 3 4 5
Date: 03/13/2015
Broken Garage Door Spring Repair
Waldorf, MD
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

outstanding service. We use company again when needed.

-

A Response from: Harry

Thank you!

Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
1 2 3 4 5
Date: 02/14/2015
Broken Garage Door Spring Repair
Waldorf, MD
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

From the moment I contacted Precision Garage customer services to the completion of my repairs, was nothing but a positive experience. Your technician Mike was Professional, Friendly, and, Knowledgeable. He provided me with a call to inform me that he was in route to my house, once he arrived he greeted me with a smile, assessed the damage and immediately made me feel confident and comfortable with his ability to make the necessary repairs to my garage. Upon completion of the repairs he offered me recommendations to maintain the best performance from my garage door. Mike also provided me with a detailed breakdown of my fees for services provided. I would use and recommend this company anytime.

-

A Response from: Harry

Thank you for taking the time to review your service with us. We appreciate your business!

Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
1 2 3 4 5
Date: 01/25/2015
Garage Door Repair
Waldorf, MD
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

I give 4 stars. I would have given 5 stars but the technician called me at the end of the Appointed time to tell me he was sick and he could not make the appt. True to his word, he did arrive at the appointed time the next working day. He was courteous and very professional. The Job was completed in a timely manner

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A Response from: Harry

Thank you for understanding that our employees do occasionally get sick, but glad that we were able to get to you in a timely manner.

Service Provided:
Garage Door Repair
Product:
Rollers
1 2 3 4 5
Date: 12/05/2014
Garage Door Opener Repair
Waldorf, MD
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

I was charged $215 to re-hang my motor and make some adjustments. How do you justify that cost? I feel like I got duped.

-

A Response from: Brian Tindall

We will try to contact you to explain the costs and the justification for the pricing. We strive to have happy customers. Thank you for your business.

Service Provided:
Garage Door Opener Repair
Product:
Opener
1 2 3 4 5
Date: 12/02/2014
Broken Garage Door Spring Repair
La Plata, MD
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Although the service was good it was VERY expensive, Over $500 for 2 new springs, rollers and cable on one door.... the parts cost about $150 max, the serviceman was only at my home one hour. I couldn't even get the $50 service charge credited. Merry Christmas

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A Response from: Brian Tindall

Thank you for allowing us to explain the costs to you, along with the work that was done. We will do a better job of explaining that at the time of service.

Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
1 2 3 4 5
Date: 10/26/2014
Broken Garage Door Spring Repair
White Plains, MD
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

I scheduled an appointment and they came when they wanted and I wasn't there. Precision needs to work on there Communication skills. I spoke with the owner and he also stated that he would give me a call back and he never did....Unfortunately, I will not be using them again.

-

A Response from: Brian Tindall

Thank you for giving us the opportunity to talk with you. Our technician called on the way, but your voicemail was full. He also came by your house when our manager called you to be told you wanted to be called at the other number. Our technician made two trips to your home. You will need to reschedule for a time you can be home. Thank you.

Service Provided:
Broken Garage Door Spring Repair
1 2 3 4 5
Date: 09/25/2014
Broken Garage Door Spring Repair
Hughesville, MD
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Mr. Alan T was extremely professional and courteous. He fixed my garage door within 40 mins of his arrival! He also provided some good info for replacement of our garage door motor in the future. I'll be calling Precision again when the time comes. Thanks so much!

-

A Response from: Brian Tindall

Thank you for choosing Precision for your garage door needs. We appreciate your business.

Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
1 2 3 4 5
Date: 08/24/2014
Broken Garage Door Spring Repair
Waldorf, MD
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Excellent service. Our door broke around 7pm on Friday, we found Precision online, called and got an appointment for Saturday morning. The repairman arrived within the quoted time frame. He was friendly, very efficient, and had our door fixed within an hour. I was impressed with this company from start to finish. I would highly recommend Precision to anyone who has issues with their garage door. So glad I found this company.

-

A Response from: Brian Tindall

Glad to hear it! Thank you for choosing Precision!

Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
1 2 3 4 5
Date: 08/02/2014
Garage Door Opener Repair
La Plata, MD
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Same day service; arrived right on time. Alan was very professional and helpful. Diagnosed the problem and repaired very quickly. I would recommend this company for garage door repair.

-

A Response from: Brian Tindall

We appreciate your kind words and your business.

Service Provided:
Garage Door Opener Repair
Product:
Springs
1 2 3 4 5
Date: 07/14/2014
Broken Garage Door Spring Repair
Waldorf, MD
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Mr. Barry was very professional, and explained everything that he was doing and did in detail. You guys have a very good tech working for your company.

-

A Response from: Brian Tindall

Thank you for choosing Precision for your garage door needs.

Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
1 2 3 4 5
Date: 06/18/2014
Broken Garage Door Spring Repair
Port Tobacco, MD
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Your technician was very professional and courteous. He performed very well in spite of the heat wave! Unfortunately he had to make another trip with another part (a large 18' rod for top of garage door) which needed to be replaced along with the springs.

-

A Response from: Brian Tindall

Thank you for your business!

Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
1 2 3 4 5
Date: 05/09/2014
Broken Garage Door Spring Repair
Bel Alton, MD
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Great service. The repair was scheduled and done on the same day, really half day. Tech Alan was prompt and professional. Couldn't have asked for a better experience. He replaced the broken spring quickly and allowed me to decide whether I wanted to replace the other spring now or later although he recommended now. No pressure and very easy to talk to. I would recommend this company and Alan to friends.

-

A Response from: Brian Tindall

Thank you for your kind words about Alan and our business. We appreciate our customers.

Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
1 2 3 4 5
Date: 02/10/2014
Garage Door Opener Install
Waldorf, MD
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Alvin was a knowledgeable service technician who displayed the utmost professionalism. I am so impressed with his service that I will be using precision every time from here on out!

-

A Response from: Brian Tindall

Thank you! We appreciate your comments and your business. We will definitely share this with Alan.

Service Provided:
Garage Door Opener Install
Product:
Opener
1 2 3 4 5
Date: 02/05/2014
Garage Door Opener Repair
Waldorf, MD
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Alan identified the problem almost immediately. It took about 15 mins to repair the problem. He was professional, quick, and friendly.

-

A Response from: Brian Tindall

Thank you for your comments on Alan. We appreciate your business.

Service Provided:
Garage Door Opener Repair
Product:
Cables
1 2 3 4 5
Date: 01/02/2014
Garage Door Repair
Waldorf, MD
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Alan was great! The door was off its track, stuck open, it was pouring down rain, and it was questionable as to whether he'd be able to reposition the track and wrangle the big door by himself without it falling on him, but he got right to work. In no time he was done! All fixed and better than before. He was very knowledgeable, efficient, personable, and competent. Sometimes it can be daunting to use a company you don't know in an emergency, but thanks to Alan's professionalism, we now have a go-to garage door company. Thanks.

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A Response from: Brian Tindall

Thank you for your kind words about Alan. We try to make sure all of our customers are pleased with the service and professionalism. Thank you for mentioning the weather. Our guys are out there working hard in all kinds of weather.

Service Provided:
Garage Door Repair
Product:
Cables
1 2 3 4 5
Date: 12/17/2013
Garage Door Repair
Waldorf, MD
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

I found Precision Door Service on Google. I was impressed by what I saw online. However I chose not to do business with them because of the unprofessional attitude the technician (Alan) displayed when he came out to inspect the garage door. I called Precision Door Service to request a tech to look at the door because of some minor damage to the door that was caused by the opener that wasn't installed correctly by the builders and over time it cause too much stress on the unsupported part of the door and consequently it was not closing all the way. When Alan came out to look at it he did not take the time to inspect it but instead he imediately tried to sell me a new door without any offering any other options. He said that he'd been doing this for quite a while and that the only option was to purchase a new door. I started asking questions about it because he didn't explain to my satisfaction his reasoning for recomending replacing the door and not trying to repair the door. As a result of that experience I chose another company to look at it and found out that all it required was to reinforce the the door so that the stress of the opener was placed on a more solid part of the door so that it could shut all the way. If this is the attitude of all of your technicians I think you should provide better training for your technicians so that in the future you won't lose business due to lack of training and professionalism.

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A Response from: Brian Tindall

In talking with our technician, there were a few items that we should have made a little more clear to you. Your door was not in good shape, and two sections needed to be replaced. Alan recommended a new door, and he contacted our door consultant to speak with you. You were given a special discounted price for a new door, of which you offered $475 less. We could not match that price, so you chose not to purchase. That is totally fine with us, but you contacted another company with provided you with a "temporary fix". We are not the lowest priced company, and recommend the necessary repairs/replacements for a safely working door, rather than just get our foot in the door to make a sale.

Service Provided:
Garage Door Repair
1 2 3 4 5
Date: 10/24/2013
Broken Garage Door Spring Repair
La Plata, MD
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

The coil spring snapped last night. When I got home from my meeting and couldn't get the garage door to open, I went to check it out. The spring was broken. I called Precision's phone number expecting to get a recording, and a live person answered. I told her my problem, and she scheduled it for the next afternoon, in the time-slot I wanted. The service tech came out, and replace both springs in less than an hour. I was up and running in less than 24 hours. Thank you for great service.

-

A Response from: Brian Tindall

We appreciate your kind words and your business. Thank you for choosing Precision for your garage door needs!

Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
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Washington DC Area

(202) 684-7282

(202) 684-7282
Bethesda | Silver Spring Area

(301) 893-7659

(301) 893-7659
Clinton Area

(301) 485-6848

(301) 485-6848
Gaithersburg | Germantown Area

(301) 363-4052

(301) 363-4052
Laurel Area

(301) 358-0637

(301) 358-0637
Edgewater Area

(410) 260-0966

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Waldorf | La Plata Area

(301) 747-3185

(301) 747-3185
Frederick Area

(301) 620-0488

(301) 620-0488
Precision Garage Door of Frederick
Office: (240) 549-5777
1090 W Patrick St
Unit 1A
Frederick, MD 21703
Precision Garage Door
Office: 301-610-3006
525 W Main St
Unit 151
Laurel, MD 20707
Precision Garage Door Service of Rockville
Office: 240-228-8030
15736 Crabbs Branch Way
Unit Business 2
Derwood, MD 208555

Licenses

MHIC#
138079
D.C. License
420220000112