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OUR AVERAGE RATING 1 2 3 4 5 WITH 3,139 REVIEWS
OUR AVERAGE RATING
1 2 3 4 5 (3,139)

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Read what people are saying
about Precision Garage Door in:

Laurel Area, MD

Precision Garage Door of Washington DC Maryland Suburbs
has received 433 reviews, averaging 4.82 Stars:
1 2 3 4 5
1 2 3 4 5
Date: 05/30/2014
Broken Garage Door Spring Repair
Lanham, MD
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

I would like to thank Precision Overhead Doors for your excellent service in getting our garage door back up and functioning. Two days ago one of our springs broke and the door would not open. I call Precision Tuesday night and was able to get an appointment for Thursday afternoon. Alan came out, assessed the problem and within 30 minutes installed new heavy duty springs, checked all cables, adjusted the motor and lubricated all hinges making sure the garage door was functioning at optimal capacity. Alan was great and really made me feel at ease with his knowledge and expertise. I would recommend him and his associates for any garage work. Thanks again Alan. Respectfully, David Manuel

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A Response from: Brian Tindall

That's what we love to hear! Thank you for choosing Precision.

Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
1 2 3 4 5
Date: 05/28/2014
Garage Door Repair
Bowie, MD
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

I will definitely recommend your service to others. With all praise to Mr Alan Talley's honesty and professional conduct. I am extremely satisfied!

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A Response from: Brian Tindall

Thank you for your kind words about Alan. We appreciate your business.

Service Provided:
Garage Door Repair
1 2 3 4 5
Date: 04/05/2014
Broken Garage Door Spring Repair
Bowie, MD
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

From first contact, Precision was the right choice...the woman who took my original call was very helpful and guaranteed that my tech would be there between 3-5, and Mike E was even early for my appointment. Once Mike E arrived, he was great to deal with, as he inspected the entire works of my garage door, tightening anything that looked like it would later be a problem. Job was done right, and I would highly recommend Precision, and particularly, Mike E !!

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A Response from: Brian Tindall

Wow! Thanks for your kind words!

Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
1 2 3 4 5
Date: 03/22/2014
Garage Door Repair
Bowie, MD
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

We contacted Precision and was able to get an appointment rather quickly. The bracket supporting the rear trackand spring had pulled out of the ceiling. Michael arrived on time and reviewed our situation. He had a challenge finding the stud to reattach the bracket but now it's mounted better than before. Good work Michael. We will absolutely recommend Precision to anyone in need of repair or new replacement.

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A Response from: Brian Tindall

Thank you for your kind words about Mike. We appreciate your business.

Service Provided:
Garage Door Repair
Product:
Springs
1 2 3 4 5
Date: 03/16/2014
Broken Garage Door Spring Repair
Glenn Dale, MD
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Professionally installed and I was able to get same day service. I was impressed.

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A Response from: Brian Tindall

Thank you for your business!

Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
1 2 3 4 5
Date: 03/13/2014
Garage Door Opener Repair
Laurel, MD
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Prompt, professional, and courteous service.

-

A Response from: Brian Tindall

Thank you for choosing Precision!

Service Provided:
Garage Door Opener Repair
Product:
Rollers
1 2 3 4 5
Date: 03/05/2014
Garage Door Opener Repair
Laurel, MD
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Hi! I had to call you this morning because my garage door wouldn't close. I'm very appreciative that you found time to get to me today so I didn't have to worry about it overnight. I have you in my file for the next time I need service. Thank you. Sue

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A Response from: Brian Tindall

Thank you, Sue! We appreciate your comments and your business.

Service Provided:
Garage Door Opener Repair
Product:
Springs
1 2 3 4 5
Date: 02/25/2014
Broken Garage Door Spring Repair
Laurel, MD
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

I did not have the work performed. From the discussion with Melissa on the phone, despite my very clear description of my door and springs, and asking for an estimate she was intentionally vague and gave an estimate of $250 max. When the service staff member arrived (he was genuine - good guy and no fault of his) he said we recommend replacing both springs, which is what I wanted, at $190 each + a ball joint (?) so it will be $515... classic bait and switch... get in my house w/ vague phone quote of $250 and bump to $515 in person and I'll do it? NO! I will not have Precision door install the springs. Even if it SHOULD cost $600, if another vendor is honest with the estimate ON THE PHONE - 1ST CALL, I'll pay it. You guys are GOUGING people at $515... the springs shouldn't cost me any more than $88 (http://www.homedepot.com/s/garage%2520springs%2520.218?NCNI-5). I need two winding bars ($30) and some instructions...http://ddmgaragedoors.com/index.php Labor? $90 an hour. So the whole job shouldn't be more than $200 to $250 for 40 minutes work?

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A Response from: Brian Tindall

It is difficult for the person who answers the phone to see what is actually wrong with your door. Our technicians are trained to diagnose and repair the door. We certainly do not recommend any work that is not needed. As always, it is your decision to have the work completed. You also need to know that all springs are different, and do not hold up with the integrity of the springs we use. Thank you for sharing your concerns

Service Provided:
Broken Garage Door Spring Repair
1 2 3 4 5
Date: 02/21/2014
Broken Garage Door Spring Repair
Glenn Dale, MD
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Excellent service! Timely, friendly, and competant... Michael called in advance to give me his estimated time of arrival. He was very detailed in his assessment. He performed the work in an expeditious manner. Before leaving, he performed a walk-thru with me of all services provided and showed me where my springs had worn down and one was broke. I will definitely use Precsion again!!

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A Response from: Brian Tindall

Thank you for your kind words about Mike. We appreciate your business.

Service Provided:
Broken Garage Door Spring Repair
Product:
Cables
1 2 3 4 5
Date: 02/05/2014
Broken Garage Door Spring Repair
Laurel, MD
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Same day service was fantastic. Alan was very courteous, professional and was prepared to make the needed spring repairs right away. A+

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A Response from: Brian Tindall

Thank you for your kind words.

Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
1 2 3 4 5
Date: 01/04/2014
Garage Door Repair
Laurel, MD
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Very quick repair. Tech knew exactly what the problem was and fixed in a timely manner. Cost was more than I expected but the work was done very well.

-

A Response from: Brian Tindall

We appreciate your business and your comments. Thank you for choosing Precision for your garage door needs!

Service Provided:
Garage Door Repair
Product:
Springs
1 2 3 4 5
Date: 12/30/2013
Garage Door Opener Repair
Bowie, MD
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Mike was excellent!! He explained everything and got the opener to work. Great employee!!

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A Response from: Brian Tindall

Thank you for your business and your comments. We appreciate our Precision customers!

Service Provided:
Garage Door Opener Repair
Product:
Opener
1 2 3 4 5
Date: 12/10/2013
Garage Door Repair
Bowie, MD
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

This was a maintenance visit-technician was polite, knowledgeable, quick. Explained everything very well.

-

A Response from: Brian Tindall

Thank you for choosing Precision for your garage door needs. We appreciate your business.

Service Provided:
Garage Door Repair
Product:
Cables
1 2 3 4 5
Date: 11/30/2013
Broken Garage Door Spring Repair
Laurel, MD
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

I was so pleased with the prompt courteous service I received with Barry. He explained everything that was needed and again when he finished. When I find a company that is courteous and efficient from initial call to point of service, I stick with them. thank you so much.

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A Response from: Brian Tindall

Our customers love Barry! He is truly as asset to Precision! Thank you for your business!

Service Provided:
Broken Garage Door Spring Repair
Product:
Rollers
1 2 3 4 5
Date: 11/20/2013
Garage Door Repair
Bowie, MD
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

I was very pleased with the replacement of the broken garage door track. He was very professional and curtise.

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A Response from: Brian Tindall

Thank you for choosing Precision for your garage door needs.

Service Provided:
Garage Door Repair
Product:
Opener
1 2 3 4 5
Date: 11/11/2013
Broken Garage Door Spring Repair
Bowie, MD
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

I was totally satisfied with the work that was done by your technician. He was efficient and I think thorough in assessing my problem and fixing the problem. He arrived in the time frame specified and was very friendly. I would recommend your service to others.

-

A Response from: Brian Tindall

Thank you for your kind words!

Service Provided:
Broken Garage Door Spring Repair
1 2 3 4 5
Date: 09/08/2013
Broken Garage Door Spring Repair
Laurel, MD
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Mike was very knowledgeable and prompt. We were pleased in every way with his skill and service.

-

A Response from: Brian Tindall

Thank you for your kind words about Mike E. We appreciate your business.

Service Provided:
Broken Garage Door Spring Repair
Product:
Rollers
1 2 3 4 5
Date: 09/03/2013
Garage Door Opener Repair
Laurel, MD
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

I was very impressed with the confirmation email regarding the information on who was coming. Very important these days. Mike came and went like the wind. He knew what the problem was immediately and corrected it in no time. It was a real pleasure meeting him, great person, great job!

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A Response from: Brian Tindall

Thank you for your comments and your business. We appreciate our Precision customers!

Service Provided:
Garage Door Opener Repair
Product:
Springs
1 2 3 4 5
Date: 08/20/2013
Broken Garage Door Spring Repair
Laurel, MD
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

I was very happy with the service. The appointment was at 10 and Mike showed up exactly at 10. Within 30 minutes the spring was replaced. The tech was knowledgeable, courteous, and professional.

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A Response from: Brian Tindall

Thank you for your kind words about Mike and Precision. We appreciate your business.

Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
1 2 3 4 5
Date: 08/09/2013
Garage Door Repair
Beltsville, MD
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Mike C. did a quick and efficient job in adjusting the roller support rails as well as installing 2 longer, and more appropriate, end rollers. He analyzed the problem, new what to do, and did the work quickly. He was very courteous and explained what and why each thing he did was necessary. Will certainly be calling Precision again for any further garage door repairs.

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A Response from: Brian Tindall

Thank you for your kind words about Mike and Precision Garage Doors. We appreciate your business, and look forward to working with you and your neighbors in the future.

Service Provided:
Garage Door Repair
Product:
Rollers
1 2 3 4 5
Date: 07/25/2013
Broken Garage Door Spring Repair
Bowie, MD
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

The reviews that I saw online made me feel comfortable about using your company. Mike did a great job. He was running behind but I got a call telling me that and I appreciated knowing that he would be a little late. He explained to me what had to be done and how much it would be. When he was finished, he alerted me to the fact that our runners were old and would probably have to be replaced at some point. I avoided a new service charge by just having him fix them right now. Mike was very pleasant and very professional. He is an asset to your company. The job was done within about 1 1/2 hours. Thanks. Pat

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A Response from: Brian Tindall

Mike does a great job and customers love him! Thank you for your business!

Service Provided:
Broken Garage Door Spring Repair
Product:
Rollers
1 2 3 4 5
Date: 07/25/2013
Broken Garage Door Spring Repair
Bowie, MD
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

The reviews that I saw online made me feel comfortable about using your company. Mike did a great job. He was running behind but I got a call telling me that and I appreciated knowing that he would be a little late. He explained to me what had to be done and how much it would be. When he was finished, he alerted me to the fact that our runners were old and would probably have to be replaced at some point. I avoided a new service charge by just having him fix them right now. Mike was very pleasant and very professional. He is an asset to your company. The job was done within about 1 1/2 hours. Thanks. Pat

-

A Response from: Brian Tindall

We appreciate your business and your comments about Mike. Thank you for choosing Precision.

Service Provided:
Broken Garage Door Spring Repair
Product:
Rollers
1 2 3 4 5
Date: 07/17/2013
Broken Garage Door Spring Repair
Bowie, MD
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Thanks very much for a job well done in a timely manner. Very please with your services from scheduling an appointment to the service technician arriving on time. Thanks again.

-

A Response from: Brian Tindall

Thank you for choosing Precision for your garage door needs.

Service Provided:
Broken Garage Door Spring Repair
Product:
Rollers
1 2 3 4 5
Date: 07/17/2013
Broken Garage Door Spring Repair
Bowie, MD
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Thanks very much for a job well done in a timely manner. Very please with your services from scheduling an appointment to the service technician arriving on time. Thanks again.

-

A Response from: Brian Tindall

We appreciate your business! Thank you!

Service Provided:
Broken Garage Door Spring Repair
Product:
Cables
1 2 3 4 5
Date: 04/17/2013
Broken Garage Door Spring Repair
Bowie, MD
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Percision was refered to me by Home Advisors, and on a scale of 1-5 stars I give you guys a (2). Your service tech Alan was VERY rude and came in with an attitude. He said that he had a lot of calls to get too and did not have time to explain things over and over to me. I told him that I would pay for this service call, and let him get going to his next service call.

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A Response from: Brian Tindall

We appreciate your comments and will use them in our training updates.

Service Provided:
Broken Garage Door Spring Repair
1 2 3 4 5
Date: 03/04/2013
Broken Garage Door Spring Repair
Bowie, MD
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

I called on Thursday and made an appointment for Friday afternoon. The tech came close to 4, tried to sell us two springs instead of 1 and then said he didn't have the equipment to fix garage and could return Monday. My husband took off work on Friday, so he lost time at work, and we didn't have a working garage all weekend. Monday, the tech, Alan arrived also close to 4 and fixed the garage. He too offered 2 springs instead of one. He sympathized with me that Brian should have fixed it on Friday but didn't offer me any discount. I called the company main phone and got the $49 fee waived myself. The entire cost was $433 ($269 for the spring alone). I believe it was too high of a price to replace the spring and had we not already lost three days, we would have found someone else. I'm not pleased with the cost or initial service from this company.

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A Response from: Brian Tindall

Thank you for your comments. We did waive your service fee, due to the inconvenience. While it is your money, it is our recommendations that only replacing one spring is not the safest way to go.

Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
1 2 3 4 5
Date: 02/28/2013
Broken Garage Door Spring Repair
Bowie, MD
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Garage door spring broke last night and precision doors was able to come out and fix it today. The technician, Barry C. Was extremely courteous and quite knowledgeable. He readily explained every aspect of the problem and the job to me. He was efficient on the job and got it done within an hour. Barry really is a keeper - he even swept out the garage - pleasant surprise!! Here is the negative however; the price was really high - bottom line, serious mark up on parts. The only reason for 4 stars. Doing the work yourself can be dangerous, so ou pay the price. Despite that, I would call them again.

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A Response from: Brian Tindall

Thank you for your review, and for understanding that our technicians are highly trained and professional.

Service Provided:
Broken Garage Door Spring Repair
Product:
Rollers
1 2 3 4 5
Date: 02/21/2013
Garage Door Opener Repair
Greenbelt, MD
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Swift, curteous and thorough service! and Barry was so charming & efficient! He offered me an option for replacing my malfunctioning remote that I didn't know existed and it worked out very well for me. My thanks to Precision.

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A Response from: Brian Tindall

Thank you for choosing Precision for your garage door needs. We appreciate your kind words about Barry.

Service Provided:
Garage Door Opener Repair
Product:
Remotes / Keypad
1 2 3 4 5
Date: 02/20/2013
Broken Garage Door Spring Repair
Bowie, MD
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Your cost to replace my overhead garage door motor for $500.00 is just crazy compared to Sears and Lowes.

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A Response from: Brian Tindall

While we appreciate your comments, I would like to take a moment to inform you that the cost of our operators include professional installation, and warranty. The openers we sell are top-guality. We do appreciate that you need to make decisions about the money you spend.

Service Provided:
Broken Garage Door Spring Repair
1 2 3 4 5
Date: 11/26/2012
Garage Door Repair
Laurel, MD
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Came home from vacation on a weekend and found garage door wouldnâ??t open. I called the company I usually use. Their recording said they were closed and I could leave a message and probably get on Monday's schedule. Had to get the car out before Monday so I checked Angie's list and found Precision highly rated with 24/7 service. Customer Service was very helpful and sent Barry out that afternoon. He immediately found and fixed the problem. It was a low cost simple fix without weekend premium charges. Barry even showed me how to prevent the problem in the future and how to resolve some other issues I had with one of the doors that sticks in hot weather. Great service and people. I would definitely use them again.

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A Response from: Brian Tindall

We appreciate the confidence in Precision. Thank you for your kind words.

Service Provided:
Garage Door Repair
Product:
Springs
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Washington DC Area (202) 684-7282
Bethesda | Silver Spring Area (301) 893-7659
Clinton Area (301) 485-6848
Gaithersburg | Germantown Area (301) 363-4052
Laurel Area (301) 358-0637
Edgewater Area (410) 260-0966
Waldorf | La Plata Area (301) 747-3185
Frederick Area (301) 620-0488
Precision Garage Door of Frederick
Office: (240) 549-5777
1090 W Patrick St
Unit 1A
Frederick, MD 21703
Precision Garage Door
Office: 301-610-3006
525 W Main St
Unit 151
Laurel, MD 20707
Precision Garage Door Service of Rockville
Office: 240-228-8030
15736 Crabbs Branch Way
Unit Business 2
Derwood, MD 208555

Licenses

MHIC#
138079
D.C. License
420220000112