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Read what people are saying
about Precision Garage Door in:

Laurel Area, MD

Precision Garage Door of Washington DC Maryland Suburbs
has received 412 reviews, averaging 4.83 Stars:
1 2 3 4 5
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

I had one spring and wheel off the track on one of my doors. I called Precision Garage Doors because I had used the company before and their information was right on the wall near the remote opener. I did not expect to spend nearly $500 to repair the one side. But the technician replaced the springs, coils, and wheels on both sides of the garage door. I went to Lowe

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A Response from: Brian Tindall

We appreciate your business. Our prices are a little higher than others because we use only high quality materials and parts. Thank you.

Service Provided:
Broken Garage Door Spring Repair

Product:
Rollers

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

I would recommend your company's services to others. When contacted to schedule an appointment, I was greeted with a friendly and courtesy assistant. I was given a time that fit my schedule. When Michael (Mike) C. the technician arrived, he was prompt and conducted his self in a professional manner. He services to repair my garage door opener went over and beyond the standard repair. He inspected the door opener,answered all questions, identified and made all repairs to the door opener in a polite and professional manner. I would recommend Precision and strongly recommend Mike.

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A Response from: Brian Tindall

Thank you for being a Precision Door customer!

Service Provided:
Garage Door Opener Repair

Product:
Springs

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

On time, great tech, great job, fair pricing - what else can I say? Call them if you need anything done to your garage door or opener. Simply the best!

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A Response from: Brian Tindall

Thank you for being a Precision Door customer!

Derrick E Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Technicians: Derrick E
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Garage door, Don was very friendly and professional did a great job. We love our new garage door.

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A Response from: Brian Tindall

Thank you for your business. We appreciate our customers!

Service Provided:
Install Garage Doors

Product:
Garage Doors

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

The technician was on time and courteous and knowledgeable. He took care of my problems in an expeditious manner.

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A Response from: Brian Tindall

We appreciate your kind words and your business.

Service Provided:
Garage Door Repair

Product:
Springs

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

The service was done within about an hour. Which was good. The technician showed up with in the designated appointment time. He diagnosed the problem and promptly went to work. He made good suggestions and now the garage door works much smoother then it has in the past. No problems.

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A Response from: Brian Tindall

Thank you for being a Precision Door customer!

Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Great, timely, friendly service with a detailed explanation of what was being done and why. A+++!

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A Response from: Brian Tindall

Thank you for being a Precision Door customer!

Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

I received good service from the customer service personnel and the technician was prompt and friendly and assessed the problem. However, he did not have the equipment needed to make the repair so he has to come back tomorrow -- and I had to pay the $50 fee for the service call.

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A Response from: Brian Tindall

You will not be charged again for the service call. Thank you for choosing Precision.

Service Provided:
Garage Door Opener Repair

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Service person was excellent. He knew what was wrong and fix the problem quickly. I would use Precision again for service.

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A Response from: Brian Tindall

Thank you for your business and your kind words.

Michael E Service Provided:
Garage Door Repair

Product:
Opener

Office Manager: Michael E
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

I would like to thank Precision Overhead Doors for your excellent service in getting our garage door back up and functioning. Two days ago one of our springs broke and the door would not open. I call Precision Tuesday night and was able to get an appointment for Thursday afternoon. Alan came out, assessed the problem and within 30 minutes installed new heavy duty springs, checked all cables, adjusted the motor and lubricated all hinges making sure the garage door was functioning at optimal capacity. Alan was great and really made me feel at ease with his knowledge and expertise. I would recommend him and his associates for any garage work. Thanks again Alan. Respectfully, David Manuel

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A Response from: Brian Tindall

That's what we love to hear! Thank you for choosing Precision.

Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

I will definitely recommend your service to others. With all praise to Mr Alan Talley's honesty and professional conduct. I am extremely satisfied!

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A Response from: Brian Tindall

Thank you for your kind words about Alan. We appreciate your business.

Service Provided:
Garage Door Repair

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

From first contact, Precision was the right choice...the woman who took my original call was very helpful and guaranteed that my tech would be there between 3-5, and Mike E was even early for my appointment. Once Mike E arrived, he was great to deal with, as he inspected the entire works of my garage door, tightening anything that looked like it would later be a problem. Job was done right, and I would highly recommend Precision, and particularly, Mike E !!

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A Response from: Brian Tindall

Wow! Thanks for your kind words!

Michael E Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Office Manager: Michael E
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

We contacted Precision and was able to get an appointment rather quickly. The bracket supporting the rear trackand spring had pulled out of the ceiling. Michael arrived on time and reviewed our situation. He had a challenge finding the stud to reattach the bracket but now it's mounted better than before. Good work Michael. We will absolutely recommend Precision to anyone in need of repair or new replacement.

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A Response from: Brian Tindall

Thank you for your kind words about Mike. We appreciate your business.

Michael E Service Provided:
Garage Door Repair

Product:
Springs

Office Manager: Michael E
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Professionally installed and I was able to get same day service. I was impressed.

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A Response from: Brian Tindall

Thank you for your business!

Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Prompt, professional, and courteous service.

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A Response from: Brian Tindall

Thank you for choosing Precision!

Michael E Service Provided:
Garage Door Opener Repair

Product:
Rollers

Office Manager: Michael E
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Hi! I had to call you this morning because my garage door wouldn't close. I'm very appreciative that you found time to get to me today so I didn't have to worry about it overnight. I have you in my file for the next time I need service. Thank you. Sue

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A Response from: Brian Tindall

Thank you, Sue! We appreciate your comments and your business.

Service Provided:
Garage Door Opener Repair

Product:
Springs

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

I did not have the work performed. From the discussion with Melissa on the phone, despite my very clear description of my door and springs, and asking for an estimate she was intentionally vague and gave an estimate of $250 max. When the service staff member arrived (he was genuine - good guy and no fault of his) he said we recommend replacing both springs, which is what I wanted, at $190 each + a ball joint (?) so it will be $515... classic bait and switch... get in my house w/ vague phone quote of $250 and bump to $515 in person and I'll do it? NO! I will not have Precision door install the springs. Even if it SHOULD cost $600, if another vendor is honest with the estimate ON THE PHONE - 1ST CALL, I'll pay it. You guys are GOUGING people at $515... the springs shouldn't cost me any more than $88 (http://www.homedepot.com/s/garage%2520springs%2520.218?NCNI-5). I need two winding bars ($30) and some instructions...http://ddmgaragedoors.com/index.php Labor? $90 an hour. So the whole job shouldn't be more than $200 to $250 for 40 minutes work?

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A Response from: Brian Tindall

It is difficult for the person who answers the phone to see what is actually wrong with your door. Our technicians are trained to diagnose and repair the door. We certainly do not recommend any work that is not needed. As always, it is your decision to have the work completed. You also need to know that all springs are different, and do not hold up with the integrity of the springs we use. Thank you for sharing your concerns

Service Provided:
Broken Garage Door Spring Repair

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Excellent service! Timely, friendly, and competant... Michael called in advance to give me his estimated time of arrival. He was very detailed in his assessment. He performed the work in an expeditious manner. Before leaving, he performed a walk-thru with me of all services provided and showed me where my springs had worn down and one was broke. I will definitely use Precsion again!!

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A Response from: Brian Tindall

Thank you for your kind words about Mike. We appreciate your business.

Michael E Service Provided:
Broken Garage Door Spring Repair

Product:
Cables

Office Manager: Michael E
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Same day service was fantastic. Alan was very courteous, professional and was prepared to make the needed spring repairs right away. A+

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A Response from: Brian Tindall

Thank you for your kind words.

Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Very quick repair. Tech knew exactly what the problem was and fixed in a timely manner. Cost was more than I expected but the work was done very well.

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A Response from: Brian Tindall

We appreciate your business and your comments. Thank you for choosing Precision for your garage door needs!

Michael E Service Provided:
Garage Door Repair

Product:
Springs

Office Manager: Michael E
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Mike was excellent!! He explained everything and got the opener to work. Great employee!!

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A Response from: Brian Tindall

Thank you for your business and your comments. We appreciate our Precision customers!

Michael E Service Provided:
Garage Door Opener Repair

Product:
Opener

Office Manager: Michael E
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

This was a maintenance visit-technician was polite, knowledgeable, quick. Explained everything very well.

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A Response from: Brian Tindall

Thank you for choosing Precision for your garage door needs. We appreciate your business.

Michael E Service Provided:
Garage Door Repair

Product:
Cables

Office Manager: Michael E
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

I was so pleased with the prompt courteous service I received with Barry. He explained everything that was needed and again when he finished. When I find a company that is courteous and efficient from initial call to point of service, I stick with them. thank you so much.

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A Response from: Brian Tindall

Our customers love Barry! He is truly as asset to Precision! Thank you for your business!

Service Provided:
Broken Garage Door Spring Repair

Product:
Rollers

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

I was very pleased with the replacement of the broken garage door track. He was very professional and curtise.

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A Response from: Brian Tindall

Thank you for choosing Precision for your garage door needs.

Michael E Service Provided:
Garage Door Repair

Product:
Opener

Office Manager: Michael E
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

I was totally satisfied with the work that was done by your technician. He was efficient and I think thorough in assessing my problem and fixing the problem. He arrived in the time frame specified and was very friendly. I would recommend your service to others.

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A Response from: Brian Tindall

Thank you for your kind words!

Service Provided:
Broken Garage Door Spring Repair

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Mike was very knowledgeable and prompt. We were pleased in every way with his skill and service.

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A Response from: Brian Tindall

Thank you for your kind words about Mike E. We appreciate your business.

Michael E Service Provided:
Broken Garage Door Spring Repair

Product:
Rollers

Office Manager: Michael E
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

I was very impressed with the confirmation email regarding the information on who was coming. Very important these days. Mike came and went like the wind. He knew what the problem was immediately and corrected it in no time. It was a real pleasure meeting him, great person, great job!

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A Response from: Brian Tindall

Thank you for your comments and your business. We appreciate our Precision customers!

Service Provided:
Garage Door Opener Repair

Product:
Springs

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

I was very happy with the service. The appointment was at 10 and Mike showed up exactly at 10. Within 30 minutes the spring was replaced. The tech was knowledgeable, courteous, and professional.

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A Response from: Brian Tindall

Thank you for your kind words about Mike and Precision. We appreciate your business.

Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Mike C. did a quick and efficient job in adjusting the roller support rails as well as installing 2 longer, and more appropriate, end rollers. He analyzed the problem, new what to do, and did the work quickly. He was very courteous and explained what and why each thing he did was necessary. Will certainly be calling Precision again for any further garage door repairs.

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A Response from: Brian Tindall

Thank you for your kind words about Mike and Precision Garage Doors. We appreciate your business, and look forward to working with you and your neighbors in the future.

Service Provided:
Garage Door Repair

Product:
Rollers

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

The reviews that I saw online made me feel comfortable about using your company. Mike did a great job. He was running behind but I got a call telling me that and I appreciated knowing that he would be a little late. He explained to me what had to be done and how much it would be. When he was finished, he alerted me to the fact that our runners were old and would probably have to be replaced at some point. I avoided a new service charge by just having him fix them right now. Mike was very pleasant and very professional. He is an asset to your company. The job was done within about 1 1/2 hours. Thanks. Pat

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A Response from: Brian Tindall

We appreciate your business and your comments about Mike. Thank you for choosing Precision.

Service Provided:
Broken Garage Door Spring Repair

Product:
Rollers

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Washington DC Area

(202) 684-7282

(202) 684-7282
Bethesda | Silver Spring Area

(301) 893-7659

(301) 893-7659
Clinton Area

(301) 485-6848

(301) 485-6848
Gaithersburg | Germantown Area

(301) 363-4052

(301) 363-4052
Laurel Area

(301) 358-0637

(301) 358-0637
Edgewater Area

(410) 260-0966

(410) 260-0966
Waldorf | La Plata Area

(301) 747-3185

(301) 747-3185
Frederick Area

(301) 620-0488

(301) 620-0488
Precision Garage Door of Frederick
Office: (240) 549-5777
1090 W Patrick St
Unit 1A

Frederick, MD 21703
Precision Garage Door
Office: 301-610-3006
525 W Main St
Unit 151

Laurel, MD 20707
Precision Garage Door Service of Rockville
Office: 240-228-8030
15736 Crabbs Branch Way
Unit Business 2

Derwood, MD 208555

Licenses

MHIC#
138079
D.C. License
420220000112