Washington DC Area
(202) 684-7282
Bethesda | Silver Spring Area
(301) 893-7659
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Clinton Area
(301) 485-6848
Gaithersburg | Germantown Area
(301) 363-4052
Laurel Area
(301) 358-0637
Edgewater Area
(410) 260-0966
Waldorf | La Plata Area
(301) 747-3185
Frederick Area
(301) 620-0488
The technician arrived within the scheduled window of time and completed service in a timely manner. I was pleased with the customer service from scheduling to service performed. Pricing was within the range I had researched for the services performed.
- Kendra Jennings
Thank you for choosing Precision for your garage door needs.
Rick was our technician. He was very professional, polite, and answered all my questions. He did a great job repairing the garage door. The price was very reasonable. I would highly recommend Precision (and Rick) to others.
- Mrs Cooper
Thank you for choosing Precision!
The technician, Rick arrived when he said he would and changed the springs and performed an inspection within an hour of arrival. He was very courteous and cleaned up after the installation of the new springs. Rick informed me that the old springs were not the proper weight for my insulated garage door. I am very pleased with Precision Garage Doors and would recommend them to friends and relatives.
- Harisson Liddell
We appreciate your kind words and your business!
Great Services!
- Timothy Champ
I'am very satisfied with the service provided today on my garage door. Rick was prompt with time, knowledgeable, fast and thorough. I was comfortable with the decision I made hiring this company and ever so grateful for Rick professionalism, honestly not trying to sell or get over. Thanks again I will definitely recommend Precision and Rick . Mr. & Mrs. Wells
- William Wells
Thank you for your kind words about Rick and our company. We love to hear that! We appreciate your business!
I have been a Precision customer since 2000. This is the only company that services my garage door and opener. I called around 4p on Thursday and a technician was sent the next day. Technician Rick represents the company well. Problem solved! Uncertain as to what to check in Service Performed area.
- Camille Newman
Thank you for your kind words about Rick and Precision. We appreciate your continued loyalty!
Precision Garage Door Service did a repair on my garage door today. I had a broken torsion sping. This was the second time I have use their services, the time before was the other door and a problem with the sensors. I was very happy with the service, and with the professionalism of Rick, the technician. Most of all, I was happy at getting what I feel was a straightforward cost estimates with no gimmicks and a fair price. Dealing with some other companies has left me feeling like dealing with the 'used car salesman." I would recommend Precision Garage Door Service on the basis of my two experiences with them. Do describe your problem, or send pictures, and ask for a ballpark estimate before the technician comes out. Their online chat service was very helpful.
- E. Stewart
Awesome! Thank you for sharing your experience with Precision!
Mr. Rick's was very professional and he is very knowledgeable of his job. Mr. Rick's took the time to answer all my questions and ensured that I understood how to operate the key pad before leaving. He cleaned up after he was finished his job. I would recommend this company to anyone who needed a repair to their garage door. Great Job Mr. Rick.
- Archie Moses
At Precision, we hope all of our customers are as happy as you are! Thank you for taking the time to write a review. We will share this with our technician.
Rick did an excellent job assessing my garage door, explaining the problems and suggesting alternatives. He told me outright he wanted to save me as much money as possible while getting it done right. I appreciate his courtesy and professionalism as well, he was right on time!
- Carlos Proctor
Thank you for taking the time to review your experience with Precision. We appreciate your business!
I was a returning customer and both times Precision did an excellent Job for me. Brian was on time and gave me the services I wanted in a very short period of time. It was my pleasure to do business with Precision. I would be happy to recommend them to my family and friends. He installed springs that I had bought previously without any hassle.
- Alvin Shealey
Wow...I am impressed with the customer service and care of this company. I received a call ahead that the technician was in route and he arrived within the timeframe given when I made the appointment. Upon arrival the Technician was Derrick who I knew in advance would be the one servicing our units. He diagnosed what the problem was and had to make a minor adjustment that solved the problem we were experiencing. This is a good company to deal with and I will certainly use them again if I have another problem in the future. Great job Precision in all facets of your business.
- Robert Murphy
I chose Precision because they installed for me a new garage door back in March 2015 and I was very happy with the fine job that was done. However, I was having a problem with the door closing; it would stall - come part of the way down and then go back up. The technician, Brian, was supposed to be at my home between 8 AM and 12 PM. He did not arrive until after 1:30 PM. I had to call back twice to confirm that he was still coming. But once he got here, he immediately identified the problem and was able to fix it. He explained to me the cause of the problem. I appreciated that and was relieved. Hopefully, we won't have that problem again. I appreciate that I was able to get an appointment on the same day that I called. Thank you!
- Clarice Thompson
Thank you for sharing your review. We love to hear from customers that can give us some good advice. We are always striving to do better. We appreciate your business.
The Service was 5 stars. The technician let me know what had to be done, completed the job in a timely manner and I was completely satisfied.
- Diane Sembly
Thank you for your business and your comments about Alan!
I am totally dissatisfied with the service of your company and would not recommend your company to any family members, colleagues, associates or friends. Thank you
- Lewin Williams
We hope we were able to discuss your concerns and rectify the situation.
Darrell was excellent; very professional and knowledgeable. My garage door has never been so quiet after he adjusted it.
- Larry Thomas
Thank you for your comments. We appreciate your business!
This is the second time I have used Precision and I am extremely pleased with the prompt and excellent service. Alan T arrived on time, was very professional and satisfactorily fixed the problem. I love the fact that Precision does same day service. Will always recommend Precision... repeat business is the best business.
- Gloria Constant
We love our repeat customers! Thank you!
5-Star rating! On May 19th Alan repaired our garage door and was absolutely outstanding. Great customer care and first rate professionalism. He was timely, answered all questions, and gave us a real sense that he knew what he was doing. We trust him and will only use Precision (Alan) going forward. In fact, we have already recommended Alan to our next door neighbor and believe they will call Precision to perform work on their garage door. We are a very satisfied customer.
- Bonnie Anderson
Thank you for your comments about Alan and our company!
The service was great. I would recommend Precision Door Service to family and friends.
- Lawrence Cooper
We appreciate your business and your referrals!
This used to be the only garage door business I would deal with, so I have no idea what has happened. I have paid for two visits, the first (April 25th) I was told all I needed was lube (he didn't even do that) The second (May 16th), the technician made up three reasons for my issue... 1) a "jerker", 2) breaking in (over 5 years old), and 3) "sleep mode" (a total lie). I have now been charged for TWO visits, and my garage door STILL isn't repaired! Service performed: 1st time, absolutely NOTHING. Second time, 1 spring (of two) turned 1/2 turn.
- Dewey Watkins
Thank you for allowing us to correct this situation. In the future, please call and ask for the manager, if you are not completely satisfied. We will make it right.
The info in the ad in Google impressed me. Especially the spring expected lifetime. On Mothers Day, Mike was earlier than expected and finished in about 40 minutes with two cars stuck inside. The price was on the high end though.
- John Kelly
We appreciate your business. Thank you!
My garage Tech, was very professional and knowledgeable. Great job!
- Cleveland Reed
Thank you for choosing Precision for your garage door needs!
Everything went well wand the Tech was A+. Johnny Anderson (5)
- Johnny Anderson
We appreciate your comments! Thank you!
Mike Collete , was outstanding with his workmanship and knowledge of garage doors , he was VERY professional. I will recommended Mike and your company to anyone who needs service on their garage door. Thank you for your fast service.
- Brenton Service
Our customers love Mike! Thanks for choosing Precision!
I was very pleased with Barry and his exceptional repair of my garage door. He was on time and explained everything completely.
- Jennifer Floyd
Thank you for your comments about Barry.
Kudos on the service you provide. Your technician Barry did an excellent job explaining what was wrong and the solution to the problems. I would recommend your company to all of my friends and tell them to ask for Barry by name.
- James Chapman
Thank you for choosing Precision for your garage door needs. We appreciate your comments.
Mike did not explain to me, when I mentioned problems with the button outside the door not responding as I had been accustomed to previously, that it was a separate job I would need to make another request for, as I would have done. He treated it as if it wasn't important. I'm willing to pay for that. For now I can only use the remotes, and I need to always have one handy.
- Anita Parins
Thank you for allowing us to correct this problem for you. We appreciate it when customers give us a chance to make things right.
The technician they sent was quick and courteous. He didn't sell things that weren't necessary. The difference in performance is night and day. One minor issue... For what i spent in door repairs (over 900), i wish he would have suggested replacing the door. if the prices were anywhere in the same ballpark, i definitely would have chosen a new door.
- Michael Revel
Thank you for your comments. We try to give our customers all options, and will ensure that training continues.
The springs on my garage door snapped and broke, I immediately called Precision and they arrived at my home the same day and performed the necessary repairs. I was extremely pleased. In the future, Precision will be the company I use if I have any more garage-related issues.
- Carroll Williams
We appreciate your business and your kind words. Thank you!
I appreciated being advised of Alan's 30+ years of service and his demeanor and professionalism. This bolstered my confidence and put me at ease with the assurance that the work would be done properly and in a timely fashion. I was not disappointed.
- Andre Mickle
Thank you for your kind words about Alan and Precision. We appreciate our customers!
This was the best service we had and we have had many. Technician was honest and courteous, I highly recommend this company.
- Albert Macklin
Wow! We appreciate your comments. Our technicians try hard to please our customers, and perform outstanding work.
Elijah B
Tyler J
Gabriel D
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