Washington DC Area
(202) 684-7282
Bethesda | Silver Spring Area
(301) 893-7659
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Clinton Area
(301) 485-6848
Gaithersburg | Germantown Area
(301) 363-4052
Laurel Area
(301) 358-0637
Edgewater Area
(410) 260-0966
Waldorf | La Plata Area
(301) 747-3185
Frederick Area
(301) 620-0488
Born and raised in Baltimore County, I love to shoot pool. various outdoor activities, and watching football. He has been doing garage door work for many years!
Craig reset the cables, put 2 bottom rollers back in place and did a tune up. The door is working very well now. He was knowledgeable , very friendly and competent. This is the 2nd time I have used Precision in 8 years and the quality of their work and their staff is excellent.
- Janet Taddeo
My technician was very professional and explained another problem I was having and made the adjustment. I would highly recommend Precision Door Repair.
- Geneva Couser
The Precision technician was on time, professional, personable, and efficient. He got right to work, repaired the garage door opener, and inspected the unit to ensure all else was in working order prior to his departure. I highly recommend Precision Door Service and will use them in the future.
- Donna Farrington
Craig was my technician. He was so great. He explained everything in detail to me so I had a really good understanding of what needed to be done. When he finished the job he also explained some things that I needed to look out for going forward. I really appreciate the time he took to be so thorough. I highly recommend him.
- Linda Eisenberg
Craig was our technician. He was very professional and knowledgeable about the repairs needed to our door. He arrived on time and completed the job in about an hour and a half. We will definitely contact Precision for any future garage door issues.
- Dwight Clark
Your technician Craig Taylor was very well verse on the repairs that needed to be done and he explained what he was going to do and gave us 3 options. I was amazed that even I understood what he was saying. I highly recommend and will call back for all future garage needs!! Thank you Craig for a job well done. The Moore's
- Arline Moore
New Garage door opener installation was completed very satisfactorily and in a timely manner.
- Carl Mayes
I called to schedule a repair service for my garage door opener and I was able to be seen the same day. Craig, your technician, called ahead to let me know when he would be arriving. He was very courteous, professional, and efficient, and he knew what he was doing. I've always been impressed by the quality of your service and technicians, and I will continue to call Precision for any future garage door equipment needs. Thank you for another job well done!
- Eric Hagen
Craig Taylor was the technician who put in a new garage door opener. He called before arriving and was so polite, kind and professional. He explained the new device to me. Definitely a good employee. Judy Burk ( Please note I changed the name to me. My husband expired last year)
- Al and judy Burk
Great job and with a smile
- John Slocumb
First I am pleased with Precision for the ease in scheduling an appointment. I came home on Tuesday night and my garage door wouldn’t go up. I went online and Precision popped up. I was able to chat online and an appointment was scheduled for Wednesday morning. Craig Taylor was the technician that came. He called to let me know that he was on his way, with a time frame. He showed up before the time that he stated, which was great. I had a feeling that I needed a new opener, which was confirmed by Craig. Craig was very polite, friendly and professional. It was a pleasure communicating with him. Further, I like it when service providers know what they are doing, that is Craig. After completion, he instructed me on how to use the remote and wall unit. Overall, I am extremely pleased; my garage door isn’t as noisy as it was before.
- P. Hancock
I had no items replaced because your guy could not figure out how to install the key pad correctly so he put the old one back and kept having to get pamphlets to read. Remote just needed a battery and had 2 bulbs replaced. He had to program it again when he couldn’t get the new one to work because he couldn’t figure out the wires. I was charged $280 for 2 programming fees???? Disappointed and I went by the reviews and never got a 25 point inspection and will never use again. Overcharged and he needs retraining and he tried to first sale a 1000-1200 system and told me the system I had would be fine. His errors in programming cost me 2 fees?? I should of been charged only one fee for a service call and this was his ideal of saving me money???? Go with another company I wish I had.
- Barbara Foxwell
I’ve seen the trucks in my neighborhood.
- Kenneth & louis Williams
Excellent service, pricey but you get what you pay for and they deliver.
- Russell lloyd Hammett
Craig was very helpful and knowledgeable. Loved the service, will definitely be using again when needed.
- Jarrett Hannan
Very disappointed. Following what I thought was great service on September 30, we reached out for an appointment today noticing that something didn't seem to be operating correctly and learned that we need to spend an additional $800 on top of what we spent in September. Had we been given complete information at that time, we might have made a different decision.
- Lisa Farmer
This is the second time that I used Precision and they again exceeded expectations. The spring in our garage door broke the preceding evening. We called precision and they had a technician, Craig, out to our residence the following morning by 8:15. He provided two options for repair and broke the work down by parts and warranty coverage. Once the decision was made, he efficiently began the repairs. In a timely fashion, the door was back in operation. Craig was friendly and answered all our questions. The work was superb. Thanks again.
- James Linderman
Our service tech as polite and prompt. Unfortunately, even though I had discussed the make/model/age (23 years) of our garage door opener to ensure that the Precision Tech would have any necessary parts on his truck, when he arrived...he did not have any parts. He proceeded to say that the best thing is just to replace the entire unit. This was a disappointment, as I had already discussed the desire to repair with their scheduler and the truck arrived with no parts. Cost for 2 replacement units were quoted at $953 (better) and $1165 (best). I cannot rate their install work as we elected to research the proposed models before investing.
- CSD
I would rate Precision Door Service a "5". The tech, Barry, and his assistant did excellent work after explaining in detail what needed to be done. They went over everything that was performed and asked if I had any questions. They arrived at the time promised and completed the work the same day. Thanks guys.
- James Jones
Wow!!! Thank you for taking the time to leave your great experience with us. Barry is an outstanding asset to our organization and we look forward to servicing any future needs that may arise!
Michael E
Fred P
Elijah B
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