Washington DC Area
(202) 684-7282
Bethesda | Silver Spring Area
(301) 893-7659
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Clinton Area
(301) 485-6848
Gaithersburg | Germantown Area
(301) 363-4052
Laurel Area
(301) 358-0637
Edgewater Area
(410) 260-0966
Waldorf | La Plata Area
(301) 747-3185
Frederick Area
(301) 620-0488
Rick is a valuable technician to Precision, well versed in all aspects of repair and maintenance on garage doors. His friendly and calm demeanor put his customers at ease and his thoroughness and skill at his craft make him a wonderful asset to our team. A devoted father to his children, he enjoys spending time with his family and loves sports. Please be sure to read his stellar reviews on our website along with those on Google.
Great customer service and so easy to work with. We would highly recommend Precision.
- Cathy Morrison
Thanks so much for the great review for Precision Door Service and Rick. We appreciate your business and glad your expectations were met. If you see fit, we'd love to receive the recommendations from you to your neighbors, friends and family.
Rick was great. He was professional, knowledgeable and courteous. He completed the repair efficiently. He is an asset to your company.
- O P R
We were fortunate to have Rick come out and easily diagnose the problem with our garage door opener. He explained clearly what needed to be done, installed the new product and checked all components, then reviewed what he had completed with us. He was timely, courteous and clearly knew his product and how to communicate with customers. I would highly recommend Rick and his team at Precision to work with anytime!
- Jeff and Diane Boyd
The website did give me the confidence to call Precision. And the technician Rick was great, very knowledgeable and very efficient, as well as pleasant. You are in good hands with these guys!
- Victoria Perry
Rick G, Is an asset to your company. He assessed the problem with our garage door, provided options for the repair and went right to work. Rick explained what he was doing and why it needed to be done. His personality is warm and friendly. He repaired our garage door and if and when we need your companies service again we wouldn't hesitate to call Precision again. I would strongly recommend your company to anyone needing your services. Great Company, 5 stars and a definite thumbs up thanks to Rick G.
- Bill Papenberg
cables needed replacement. The technician did a nice job of explaining needs and the cost. I have used Precision before which is why I called you a again. Tech was a good man.
- Neil Berman
Rick installed our new garage door opener. He called before he got here. Checked out our old opener and determined that after 25 years, it had finally given up. He had two options of openers for us and after we made our selection, he quickly and efficiently installed it. He programmed it and showed me how to work it.
- Diane and Bill Straub
Rick came within the time specified, and he called to tell us he was on the way 20 minutes in advance. He quickly assessed the problem, and fixed it within 30 minutes. He had to get down on the ground and roll or slide under the door to get to the mechanism, which he did cheerfully. He was pleasant to deal with and did an overall great job.
- Jane Axelrad
Rick G was exceptional. He was flexible, knowledgeable, and highly attentive to COVID guidelines. We are extremely happy with his service and time he spent with us providing explanations of the project. We would highly recommend Rick G and are extremely happy with our new, smooth, quiet, and reliable garage doors!
- Carmen Working
Service technician, Rick, replaced a torsion spring on one of my garage doors. He was timely, professional, provided options and explained each. He completed the work expeditiously and was courteous and thorough.
- Alton Sumner
Found you on Angie’s List. Very satisfied with the work. Rick was professional and pleasant to work with.
- Gary Nuss
The five star rating helped. You were able to come out quickly. Rick was very good. He explained our options. He was thorough and professional. He was very friendly.
- Jospeh Willett
5 stars Rick was very knowledgeable, helpful and courteous. He did a great job and deserves a 5 star rating!
- Charles Jeszeck
Rick is a true professional! He is courteous, works quickly, yet takes the time to explain everything to us step by step and answer our questions (we are elderly). He goes out of his way to go beyond the basic repair to ensure the doors are lubricated and that everything is working perfect, checking every aspect of the functioning. He does his work to perfection! We cannot recommend him highly enough - simply the best of the best!
- Dr john Casey
I noticed a mouse in our garage last week and realized that the bottom seal on our garage door was ripped off about 2 inches on both sides. Rick came out to the house today and inspected our door. Based on that, he recommended that I replace the rollers since our door was 19 years old and a noisy. Rick installed a new bottom seal and rollers - and everything works great! He also recommended a device to scare off any field mice that may want to try to get in again. Rick was great to work with, and I highly recommend him and Precision Door Service!
- Chris Mcdonell
Excellent customer service. Rick G. is a professional and very responsible during the COVID-19 pandemic. I enjoyed doing business with this company.
- Bernice Gleaton
Bernice, Thanks so much for choosing us and leaving a kind word for our company and Rick. We're glad to hear it was a great experience and hope you're doing well through this trying and difficult time.
Rick was out today and fixed my garage doors. He was very professional, friendly and I really enjoyed meeting him. This is the second time I have used your company and have been very pleased.
- Patricia Dipietrantonio
Thanks so much for taking the time to explain your experience with Precision Door Service and Rick. We're so happy to hear of your experience with us and thank you for your business as well. We'd love to receive any referrals and welcome you to use us again if needed in the future.
My 16 year old double garage door failed yesterday. I called Precision and was pleasantly surprised to get a cancellation slot the next day. The technicians were Rick and Max, who were courteous and friendly. Rick examined the door assembly, which had multiple defects, and outlined on a tablet three options for repair, with differing costs and guarantee periods. He patiently and clearly explained the alternatives and answered all my questions. There was no hard sell to take the most expensive option. Once I had decided, the pair worked quickly and efficiently during a steamy hot day. They considerately placed covers over the bed of an historic truck I had in the garage, whose battery I had omitted to charge and was unable to move. The work completed was first class, and they cleaned up well afterwards. I would have no hesitation whatsoever in recommending or referring Precision to other customers. Good service pays in the end!
- Callum Murray
Rick was my technician. He was courteous and knowledgeable. He finished the work quickly and efficiently. He explained my service options. He was very careful when working around two cars in the garage. I would use Precision Door again.
- Jerry Goldstein
Rick came out on a holiday for us and got us fixed up right away. I was impressed with his timeliness and his professionalism. This is the second time Precision has fixed doors for us and we've been happy everytime.
- Jeffrey Prophet
Thanks so much for taking the time to explain your experience with Precision Door Service and Rick. We're so happy to hear of your experience with us and thank you for your business as well. We pride ourselves on excellent customer service done in a timely fashion, well stocked vehicles & certified and background checked technicians and a warranty package second to none. We'd love to receive any referrals and welcome you to use us again if needed in the future
Rick was very good. He is very experienced and great to work with. He has a way of explaining things that make you feel self assured that the installation was done correctly. Great guy and would highly recommend.
- Gary Vedeloff
Thanks Rick for being so helpful and friendly. You answered all of my question and I didn't feel rushed. You will get my future business.
- Todd Hart
Rick was prompt, courteous, and got the job done quickly. Will put Precision in my contacts for future work
- Annette Jeffers
Rick did a wonderful job and we are very pleased1
- Mark Gruhin
5 stars
- Steve Smith
Rick was polite and professional. He explained everything thoroughly. Work was completed in a timely manner. Would recommend Rick and have him back to service my garage door again.
- Peggy Duffy
Had a broken track on a garage door for my shed. Rick did everything he could to try and fix it but in the end, it needed to be replaced. Rick replaced the tracks and got my door working like new. He was great and obviously took pride in his work. Thank you very much for a great customer service experience!
- Steve Deslauriers
Rick G was very helpful and fixed my problem. Even gave me some helpful tips
- Steve Solomon
Rick was very friendly and helpful.
- Bryan Ohaver
I CALLED ON A FRIDAY AND SET UP AN APPT FOR THE FOLLOWING MONDAY. THE TECHNICIAN RICKY SHOWED UP WITHIN THE WINDOW OF THE TIMES GIVEN. UPON ARRIVAL,THE DIAGNOSIS WAS MADE AT WHAT THE ISSUE WAS WITH MY GARAGE DOOR AND WAS GIVEN NOT ONE,BUT TWO OPTIONS AS TO HOW THE PROBLEM COULD BE FIXED. I CHOSE THE MORE EXPENSIVE OF THE TWO-IT JUST SOUNDED BETTER TO ME. I WAS GIVEN A COMPLETE BREAKDOWN OF ALL COSTS BEFORE THE JOB WAS DONE SO THERE WOULD NOT BE ANY SURPRISES. I WAS TOLD IT WOULD TAKE ABOUT 45 MINUTES TO COMPLETE,AND IN THE END IT WAS NOT MUCH LONGER THAN THAT AT ALL. ITS TOUGH DURING THESE TIMES TO HAVE TO DEAL WITH SOMETHING UNEXPECTED,LIKE THIS,BUT AT LEAST I FEEL COMFORTABLE THAT THE JOB WAS DONE RIGHT!
- Danny Lamb
Danny, Thanks so much for taking the time to explain your experience with Precision Door Service and Rick. We're so happy to hear of your experience with us and thank you for your business as well. We'd love to receive any referrals and welcome you to use us again if needed in the future.
Craig T
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