Garage Door Repair Reviews in Gaithersburg, MD (Page 3)
Precision Garage Door of Washington DC Maryland Suburbshas received 111 reviews, averaging 4.86 Stars:
Gaithersburg, MD
Product:
Gaithersburg, MD
Very satisfied with service we received from your service guy. Polite, professional, and explained every thing in detail.
- Viola Sellman
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Gaithersburg, MD
Keith was excellent and extremely knowledgeable fixed immediate problem and advised service down the road when appropriate I highly recommend this company which we have used for years!!!!
- Richard Ehrenreich
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Gaithersburg, MD
Very good service highly recommended.
- Edmund Fiolek
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Gaithersburg, MD
Excellent service from Keith.
- Arthur Wang
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Gaithersburg, MD
Keith arrived timely and was very efficient and courteous. He spent time going over the job both before and after. He even showed me how to do routine lubrication to keep the door working smoothly.
- Mary jane Vaswani
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Gaithersburg, MD
Keith came out and replaced my broken torsion springs. He explained what happened and how to maintain them going forward. Very knowledgeable technician. Would definitely recommend!
- Abby Smutney
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Gaithersburg, MD
The service technician was outstanding from start to finish!
- Daniel Hoffman
Thank you for your kind words and your business!
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Gaithersburg, MD
Gary was awesome! I've been dealing with a competitor for three years and they didn't figure out how to fix the door. It has broken every six months or so. Gary arrived early, diagnosed the issue, fixed it and left quickly so I was able to get to work on time. He also gave me tips on how to keep the problem from happening again. He was awesome! Knowledgeable and also, very nice.
- Wendy Fyock
Thank you for choosing Precision for your garage door needs. We appreciate your kind words about Garry.
Product:
Gaithersburg, MD
I requested Gary to service my garage door because the quality of the work he provided to me the first time I worked with him of Precision Garage Doors. He was well experienced with work and provided honest and high quality service. I will continue to work with Precision and Gray for all my garage door needs and would highly recommend them to any of my friends and family.
- Runqiao Du
Thank you for your kind words about Garry and Precision. We appreciate your business!
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Gaithersburg, MD
Your service was very prompt and professional. Brian, technician was very courteous and provided very good recommendation.
- Bob Sonawane
Thank you for your comments about Precision and Brian. We appreciate our customers!
Product:
Gaithersburg, MD
My door had a broken spring and my car was trapped in the garage. I called at 8am and had someone at my house by 9:45. Great service and professional, courteous technician. Last time I needed service, I had the same experience. I would definitely recommend your company to others.
- Christine Dietz
Thank you for your comments and your business! We appreciate our customers.
Product:
Gaithersburg, MD
Precision door dI'd a good job and treated me fairly.customers fairly. I used other garage door companies but they tried to take advantage of me. Syed Ali
- Syed Ali
Thank you for your business!
Product:
Gaithersburg, MD
I am incredibly pleased with Precision and so glad I called them! My garage door broke on a Saturday night and got stuck closed, leaving our car trapped inside. I called the company at around 11:30pm fully expecting to leave a voice mail just hoping to make a Sunday appointment and couldn't believe it when a wonderful woman actually answered the phone! She was extremely kind and helpful. She was able to schedule a technician to come out first thing in the morning. Brian arrived as scheduled and was truly a pleasure to work with. He explained the problem, the services being performed, and the exact charges ahead of time. He worked efficiently and had my door up and running again in less than half an hour. We were finally free again! I can honestly say that I was 100% satisfied with Precision's service provided from their initial interaction to their final completion of service. I will most definitely be using them again should the situation arise.
- Nicki Bunting
Thank you for your kind words and for your business! We try hard to please and educate our customers, and love to hear words like the ones you've shared!
Product:
Gaithersburg, MD
Brian was our service guy and he was beyond professional and courteous. If you have an issue with your garage door please call Precision.
- Shaun May
Thank you for your comments and review, but most of all, your business!
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Gaithersburg, MD
Garry did a great job and is a fine professional.
- Tom Champion
Thank you for choosing Precision. We appreciate your kind words about Garry!
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Gaithersburg, MD
I had a great experience with the technician, Gary. He was courteous and professional. He recommended a simple, straightforward way to fix my garage door and the results were excellent. I would continue to use Precision Garage Door in the future and would recommend them to all my friends and family.
- Runqiao Du
Thank you for your kind words about Garry. We hear that from lots of our customers. We appreciate your business!
Product:
Gaithersburg, MD
Good Morning, I wanted to send a brief note of thanks for the assistant manager (derrick?) that came out to my house in an effort to recover my service. While this did occur a little over a month ago, I wanted to acknowledge my thanks to him. I had previously experienced a very displeasing and unacceptable visit from one of you technicians and informed the office I would not utilize your service for any of my garage door needs. Derrick? came out to my house to speak with me and review my concerns. He was pleasant and understanding of my concerns. He was efficient and very knowledgeable and what began as a repair ended up in an installation of a new opener well after office closing time to ensure my satisfaction. I couldn't have asked for more. Thank you very much. Carl Morgan
- Carl Morgan
Carl, Thank you for allowing us to remedy the problem. We appreciate your business!
Service Provided:
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Technicians: Derrick E
Gaithersburg, MD
You did a great job. In fact, a year ago I used a different company in the area to address my problem and they just squirted some lubricant around and made a very temporary fix, something could have done myself and later did many times. You actually diagnosed the actual problem and replaced the right parts.
- Mark Berninger
Thank you for your business and your comments!
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Gaithersburg, MD
4.5 stars.
- Anushirvan Dadgar
Thank you for choosing Precision!
Product:
Gaithersburg, MD
Excellent service. The tech, Brian, was very professional, very friendly and very knowledgeable. Very impressive - that doesn't happen very often anymore. The charges were fair also, as I had expected to pay much more than charged, even without the service fee. I would recommend Precision to to any friend or acquaintance, and if I need additional garage door service, I will be back. Good job.
- Viesturs Timrots
Thank you for your comments about Precision and Brian. We aim to please every customer!
Product:
Gaithersburg, MD
I had my broken spring replaced on one of my garage doors. Everything was completed in about 30 minutes. I am satisfying with the service you provided. The only thing I don't like is the price of the parts, I think it's too expensive (Spring $200, Center bearing $45+ labor). If the spring break again, I might well buy me a new garage door.
- Soyana Nhim
Thank you for choosing Precision for your garage door needs!
Product:
Gaithersburg, MD
An appointment was scheduled when I called and at a very convenient time for me. I saw your add on line and I believed Precision had the expertise to fix my issue. Your technician arrived when promised and he was very pleasent and knowledgeable and he not only fixed the problem with my opener but he did a very thourough examination of all components of my garage door without pressuring me to buy anything. I give it 5 stars.
- Jim Potter
Thank you for choosing Precision!
Product:
Gaithersburg, MD
I called Precision to repair a broken spring on my garage door. Michael responded the same day and made the repair. Other companies I contacted said they were booked and could not come for another four days. Michael did offer me a few other options to purchased but was not pushy when I decline. I was very happy with the service provide.
- Joe
Thank you for your comments about your experience with Precision. We appreciate your business!
Product:
Gaithersburg, MD
The spring of my garage door went broken, I called the phone number and the technician came within 2 hours. He worked really fast to replace the spring on both side. However, your price is really too high--the total charge is $355 including emergency service, giving the fact that a pair of springs are only $40 at Home Depot.
- Lusha
Thank you for your comments. Please note that the springs we sell and install are high quality parts, and do not compare to that sold in box stores. Our technicians are trained and certified, and you can rest assured the work completed will be professional and correct.
Product:
Gaithersburg, MD
The driver was on time and very professional. He was a true gentleman and very helpful. You prices are ridicules high. And only for that reason if i have another problem, I probably will not call again.
- John Desautels
Thank you for choosing Precision. We appreciate your comments. We know our prices are higher than others, but that is because we only use highly trained technicians and quality parts, and stand behind our work.
Product:
Gaithersburg, MD
Barry, your service tech arrived on time with a smile. We have been customers for years. Barry is a gentleman and a pro. He is definatly an important asset to your business in my book.
- Donald and Alice Simon
We appreciate your kind words and your business.
Product:
Gaithersburg, MD
Service seems to be OK, however I am sitting here now at 10am waiting for a door installation, scheduled for 9, that does not appear on your schedule. What
- Jack Bell
We're glad we were able to complete this installation. Please know that we offer a window of time (8-12) in anticipation of traffic, etc.
Product:
Gaithersburg, MD
2 years ago I had the garage door spring replaced by precision. Several days ago the spring broke. I called precision yesterday and a nice gentleman name Barry came out today. He explained to me the details of the work and what is covered in the warranty. He did a super job installing and getting the door properly balanced. I am very happy with the work that was done.
- saleem wali
Thank you for your business and kind words about Barry.
Gaithersburg, MD
WOW. It's so rare that you find a company that is SO PROFESSIONAL AND COMPETENT! You exceeded my expectations. I will recommend you to all my neighbors. Barry did an A+ job explaining what needed done, then proceeded to do pronto. I'm normally a DIY guy, but garage doors go beyond my capabilities. Glad I called you. You guys totally rock. Thank you for fixing my door.
- Michael Watkins
Thanks so much for your review! We try hard to please all of our customers and provide superb service. We appreciate your business!
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We were very pleased with our treatment from Precision Doors. Our service tech, Keith was very informative and knowledgeable. Nice to see such a kind gentlemen. Thanks, we will be calling Keith again, if needed.
- Peggy Ols