Washington DC Area
(202) 684-7282
Bethesda | Silver Spring Area
(301) 893-7659
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Clinton Area
(301) 485-6848
Gaithersburg | Germantown Area
(301) 363-4052
Laurel Area
(301) 358-0637
Edgewater Area
(410) 260-0966
Waldorf | La Plata Area
(301) 747-3185
Frederick Area
(301) 620-0488
Good Morning, I wanted to send a brief note of thanks for the assistant manager (derrick?) that came out to my house in an effort to recover my service. While this did occur a little over a month ago, I wanted to acknowledge my thanks to him. I had previously experienced a very displeasing and unacceptable visit from one of you technicians and informed the office I would not utilize your service for any of my garage door needs. Derrick? came out to my house to speak with me and review my concerns. He was pleasant and understanding of my concerns. He was efficient and very knowledgeable and what began as a repair ended up in an installation of a new opener well after office closing time to ensure my satisfaction. I couldn't have asked for more. Thank you very much. Carl Morgan
- Carl Morgan
Carl, Thank you for allowing us to remedy the problem. We appreciate your business!
You did a great job. In fact, a year ago I used a different company in the area to address my problem and they just squirted some lubricant around and made a very temporary fix, something could have done myself and later did many times. You actually diagnosed the actual problem and replaced the right parts.
- Mark Berninger
Thank you for your business and your comments!
4.5 stars.
- Anushirvan Dadgar
Thank you for choosing Precision!
Excellent service. The tech, Brian, was very professional, very friendly and very knowledgeable. Very impressive - that doesn't happen very often anymore. The charges were fair also, as I had expected to pay much more than charged, even without the service fee. I would recommend Precision to to any friend or acquaintance, and if I need additional garage door service, I will be back. Good job.
- Viesturs Timrots
Thank you for your comments about Precision and Brian. We aim to please every customer!
I had my broken spring replaced on one of my garage doors. Everything was completed in about 30 minutes. I am satisfying with the service you provided. The only thing I don't like is the price of the parts, I think it's too expensive (Spring $200, Center bearing $45+ labor). If the spring break again, I might well buy me a new garage door.
- Soyana Nhim
Thank you for choosing Precision for your garage door needs!
An appointment was scheduled when I called and at a very convenient time for me. I saw your add on line and I believed Precision had the expertise to fix my issue. Your technician arrived when promised and he was very pleasent and knowledgeable and he not only fixed the problem with my opener but he did a very thourough examination of all components of my garage door without pressuring me to buy anything. I give it 5 stars.
- Jim Potter
I called Precision to repair a broken spring on my garage door. Michael responded the same day and made the repair. Other companies I contacted said they were booked and could not come for another four days. Michael did offer me a few other options to purchased but was not pushy when I decline. I was very happy with the service provide.
- Joe
Thank you for your comments about your experience with Precision. We appreciate your business!
The spring of my garage door went broken, I called the phone number and the technician came within 2 hours. He worked really fast to replace the spring on both side. However, your price is really too high--the total charge is $355 including emergency service, giving the fact that a pair of springs are only $40 at Home Depot.
- Lusha
Thank you for your comments. Please note that the springs we sell and install are high quality parts, and do not compare to that sold in box stores. Our technicians are trained and certified, and you can rest assured the work completed will be professional and correct.
The driver was on time and very professional. He was a true gentleman and very helpful. You prices are ridicules high. And only for that reason if i have another problem, I probably will not call again.
- John Desautels
Thank you for choosing Precision. We appreciate your comments. We know our prices are higher than others, but that is because we only use highly trained technicians and quality parts, and stand behind our work.
Barry, your service tech arrived on time with a smile. We have been customers for years. Barry is a gentleman and a pro. He is definatly an important asset to your business in my book.
- Donald and Alice Simon
We appreciate your kind words and your business.
Service seems to be OK, however I am sitting here now at 10am waiting for a door installation, scheduled for 9, that does not appear on your schedule. What
- Jack Bell
We're glad we were able to complete this installation. Please know that we offer a window of time (8-12) in anticipation of traffic, etc.
2 years ago I had the garage door spring replaced by precision. Several days ago the spring broke. I called precision yesterday and a nice gentleman name Barry came out today. He explained to me the details of the work and what is covered in the warranty. He did a super job installing and getting the door properly balanced. I am very happy with the work that was done.
- saleem wali
Thank you for your business and kind words about Barry.
WOW. It's so rare that you find a company that is SO PROFESSIONAL AND COMPETENT! You exceeded my expectations. I will recommend you to all my neighbors. Barry did an A+ job explaining what needed done, then proceeded to do pronto. I'm normally a DIY guy, but garage doors go beyond my capabilities. Glad I called you. You guys totally rock. Thank you for fixing my door.
- Michael Watkins
Thanks so much for your review! We try hard to please all of our customers and provide superb service. We appreciate your business!
I'll add more applause to Barry who upgraded our old garage door opener. He did what he said he would, for the price he said it would cost and when he said he would be here. He was also very good at explaining why for every thing.
- Gilbert Prine
Thank you for your kind words about Barry. We appreciate our customers.
I had an issue with my garage door not raising all the way or staying closed. I called and Precision was able to look at the door on a Saturday. This was a big help to me since I wasn't able to take off during the week. The technician was on time, very professional and explained what options I had to repair the door opener. I opted to replace the limit switch. He quickly replaced the switch, tightened the door chair and also oiled the garage door track. The door now opens smoothly and raises and closes completely. Barry was very professional and showed me exactly what the issue was. I highly recommend Precision and will be calling again in the future if I have any other problems with the door.
- Scott Rodgers
We appreciate your business. Thank you for choosing Precision for your garage door needs.
Thanks so much for rescuing me. My garage door did not open all the way causing damage when I backed out. You found a way to get to the issue right away so the garage door would not be open overnight. My service man was prompt, polite, compassionate, professional and fixed my door in about 20 minutes. I was impressed from start to finish. I appreciate the photos of your staff - that gives an extra level of security and shows you care about your customer and your staff at a very high level. I was so pleased with everything that I have referred a co-worker for service on her garage door. I agree the price was a little more than I expected but I am ok with it since I got what I paid for - prompt, compassionate, outstanding work. Thanks so much.
- Geri Lanier
We appreciate your comments and your business. Thank you!
We have been dealing with Precision for many years and almost 100% of the time Barry comes out to service our garage. We can't say enough good things about him and his work ethic, professionalism, honesty, etc. He is a huge asset to your company and I would make sure he is well taken care of, as we only want him coming to assist us.
- Robert Weintraub
Awesome comments! We feel the same way! Thank you for your continued business with Precision.
I am so very pleased with the service I received from your technician, Barry. He was so professional and knowledgeable and helped me make a decision about what was needed in order to alleviate the problem we were having with our garage door. From the phone call to your office, to the completion of the job, I couldn't have been happier. Thank you!
- Elane Kabakoff
Barry does a great job, and our customers love him! Thank you for your comments.
I found this company online and was able to get an appointment easily. I liked that the company gives you the picture of the technician who will come to the house for security reasons. He was knowledgeable and the repair was fast, although I felt it was a little expensive. I will use this company again.
- Susan Gershowitz
We are constantly striving for perfection! Thank you for your business!
5 stars
- Andrew Hoy
Thank you!
Called ahead and showed up on time. They quickly assessed the situation, showed me the problem, and explained the needed repair. They told me what the cost would be before beginning the work. In addition to addressing the immediate problem, they determined what had caused my problem in the first place and rectified that situation to prevent a recurrence down the road. I was pleased with their work ethic.
- John Stevens
We appreciate your business and kind words. Thank you for choosing Precision!
The fact that it's taken me over 2 weeks to write this review is an indication of how busy I've been. The garage door in the basement of my daughter's townhouse began working erratically. I didn't have time to check it out, so following my son's recommendation (he used you guys for critical servicing on his garage door), I called your company. The scheduling was quick, and easily worked into my schedule. Barry arrived right at the appointed time. He was quick and efficient in the repairs - and had to replaced quite a few parts. I'm very satisfied, and more importantly, so is my daughter!
- Jim O\'Connor
Thank you for your business! We appreciate your continued loyalty to Precision!
From the initial phone call to the completion of service - very prompt scheduling, professional and courteous staff, and service exceeded my expectations. Would highly recommend Precision Door Service. Thanks Harry (owner)and Barry (technician)! Dan D
- Dan Dagostino
Thank you! We appreciate your comments, but most of all, your business!
Our door would get stuck when opening. We were able to schedule a time quickly and actually got the same technician who repaired our door previously. We were informed when they were coming prior to their arrival. Barry fixed the problem and told us that we should have annual maintenance on our door because of the size of our door and because it has had to be repaired multiple times. We are very satisfied with the service we received.
- Emil Mara
Thank you for your trust in Precision! We appreciate your business.
Five star all the way. Same day service fantastic. The technician Bill did an outstanding job.
- Timothy Teske
Thank you for your comments and your business!
great professional service. One suggestion is having the date and time of the appointment hotlink to sync with calendar.
- Amy Fink
Thanks so much for your comments!
I called that morning. The repair crew was there at 2pm that afternoon and replaced the spring within one hour. Great service.
- John McCutcheon
Thank you for your business!
Service response outstanding. Technician explained problem issue and immediate fix and overall best option for long term repair. Repairs made quickly and professionally.
- Raymond Schmid
Thank you for taking the time to write a review. We appreciate your business.
My current opener was not working and rather than fixing the old one I elected to have a new one installed after Barry reviewed all the options with me. Barry did a great job, installed it quickly and programed the remotes and keypad. Highly recommend this company and ask for Barry!
- Jerry Kline
Many of our customers ask for Barry! He's a great technician and has been with us for a long time. Thank you for choosing Precision!
The technician was patient and charming and explained that there's a battery in my keypad...and it needed changing and that was all. I was relieved and happy about that BUT -- when I called the lady I spoke with was lovely and asked me a lot of questions about my garage door, but at no time did she suggest that I check the battery. That was the only fault I could find with your company and the service
- Lesley Stewart
Thank you for your kind words about our technician. We are glad he was helpful. Those who answer the phones and schedule the service appointments are not technicians. They understand bout garage doors, but do not diagnose problems, because sometimes the keypad not working is an opener or spring problem. Thank you for your business.
Jay C
Keyon B
Tristan T
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