Garage Door Repair in Washington DC Maryland Suburbs - Page 77

Russ and michele Spaulding

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

James came out to the house today and provided an estimate for a new door as well as 2 openers. It's obvious that customer service is important to the company, and James did a great job as a representative! He arrived on time, answered questions/offered recommendations, etc. Grateful that I contacted PD this morning, and was able to have someone come up this afternoon! A very good experience, and will be back in touch with PD soon.

Arthur Harland

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I initially contacted Precision to determine if a broken gear sprocket on top of our original garage door opener motor could be repaired. Not only did Sherman S. make quick work of the repair estimate he also provided a Good, Better, and Best estimate before any work was started. I ultimately went for the "Best" option and had a brand new LiftMaster 8500W installed with a battery back-up and WiFi the very next day! Sherman knows his craft inside and out by making unsolicited recommendations on the maintenance of our door and showing me how to operate the new equipment. I was very impressed by his overall knowledge of the 8500W and I am 100% satisfied with the service I received and I will definitely be telling everyone I know about the experience and the OUTSTANDING! service that Sherman provided. Thank you Precision and a special thanks to Sherman, Sherman, Sherman!!!! Art . . .

Camillo Dimuzio

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Derick was very proficient in correcting my problem , and replaced the lock. Thanks

Faith Moeckel

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

He arrived, analyzed the problem and fixed it. He explained what he found and offered several options. It was an expensive fix, but necessary. I appreciated his courtesy, knowledge and skill. I compliment your company on its excellent website!

Erin Mulvihill

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I called Precision Door Service when one of the cables broke on the garage door. After looking at some videos on how to replace it, I was thinking about just doing this myself, but in the end I decided to call the professionals, and I'm very glad that I did. The tech was very knowledgeable and did an outstanding job, and he went out of his way to fix some other things that were wrong (needed lube, etc). The garage door works really great now, it's much quieter and operates a lot more smoothly. Thanks very much!

Carlos Cosby

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Technicians were awesome! Arrived on time and were experts at their craft. I will recommend Precision to my neighbors, friends and family. Thank you so much.

Elizabeth Lewis

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Sherman did a great job on our garage door repair! Thank you!

Aaron Cooper

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

The service and workmanship were great 1

Emmett Ridley

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I was completely surprised with the quick response to my request as well as the date to perform the repair to my garage door opener. Moreover, unbeknownst to me, when the garage door opener was installed by another company the technician never installed the belt correctly which caused the belt to come loose. However, the Precision technician (Barry Cavazos) quickly identified the problem and made the repair. Mr. Cavazos was very polite, patient, and knowledgeable. He explained as well as showed me everything he was doing and he gave me pointers to maintain not only the garage door opener but my garage door as well. While he was there I also had him change the bottom weather seal which had deteriorated and being held together with gorilla tape. I am completely satisfied with the services provided by Mr. Cavazos and the Precision Garage door company and I highly recommend the company and will use them again if the need arise.

Gary Lee

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Thanks Precision for the gentleman that came to my house he didn’t push me to buy a new door but explain that it was time for one in a none pushing way....I was just going to fix the door which would be cheaper to do, but this person is a credit to your business...I’m in sales myself for 36 years so I know the talk... A happy customer.... Thanks Sherman....

Dannielle

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I called to schedule to have my garage door repaired on Monday and had someone out by the following morning. Shane was fantastic and very informative...We will definitely recommend and use again!

Lee Sarsfield

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

First and foremost, they came. Most garage door repair companies don't service my area. They had to drive quite a distance, but they showed up on time and kept me informed of what time they'd arrive. Second, they are a very professionally managed company and their staff are courteous and present themselves very well. Third, these folks know their business. Barry showed up and he's an expert - he very quickly sized up the problem, gave me an estimate, and got started. He explained everything he was doing and why, and they were fully prepared for the job. My garage door was back in business in short order and operated better than it ever had before - very impressive. Precision Garage Doors is expensive, but contrast that with technicians who fumble around for hours trying to sort out what's wrong and wind up running up the bill anyway. I'd rather deal with professionals who know their job and get it done. They deserve five stars for doing a superb job.

Toni Foxx

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

New garage door and motor were installed in 2017. Water was coming in the garage on one side so I called and requested that a technician look at it. Derrick called my house to inform me he was on the way; however, I was on another call and didn't recognize the number so didn't answer. He called the cell and I didn't answer so he sent a text message. I truly appreciate that he was persistent. He replaced the rubber and I am hopeful that will resolve the problem. If not, Derrick requested that I please call and let him know. Excellent customer service.

Grace Ostera

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Keith was very efficient and pleasant. He did a great job!

Dottie Mergner

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I chose you because of many reasons!! Your website, customer reviews, and wanted to choose a company other than the one that has been here before! I started looking and received a "can I help you" message and away I went! Keith was so nice to work with and he saw my problem right away. He repaired the door, lubed the noisy door and assured me he would be here for me if I needed any garage door service in the future. You, Precision Garage Door Service, Inc., are my new "go to" company for any future problems!! Thank you so much. A single, retired, disabled woman needs to have people she can rely on and feel confident about. You may share my comments as you wish! Thank you!!

Nathaniel Berkeley

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Your technician Mr. Sherman C. Stepney did an excellent job on my garage door. He was very informative and courteous.

Robert Butler

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

The service from beginning to end was a 10+. All communication was professional, prompt, and competent. The door installer was Wes who did a superlative job. He called to inform me of his arrival time. Upon arrival he explained the process, how long the install would take, and answered questions about the door itself. He kept me updated as he was working and on his progress. He was not at all intrusive, was efficient, and mannerly. He installed a large door alone in about 3 hours, cleaned up when he finished, and answered any final questions I had. All in all, a excellent job. He should be commended as an excellent representative for the company. I would request him again if I had a problem with the door. Kudos to all involved.

Sangeeta Ray

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I chatted online with a very helpful customer service about our garage door. They scheduled a technician, Sherman to come the next day and he immediately diagnosed the problem, gave us various options and we chose the one he recommended which was the cheapest of the ones and in 40 mins our garage door was fixed and running smoothly. The price is right and even more importantly, the customer service, the timing, the knowledge and ability to repair garage doors was amazing. Thank you, Sherman.

James Beaston

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

DERRICK E., my technician, was very polite and personable. He quickly diagnosed my problem and promptly went about replacing a broken spring, damaged cables, missing center bearing and rollers. I was very happy with the work and would highly recommend Derrick and Precision Door Service.

Hercules Pinkney

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Kieth was most professional and courteous. He analyzed the problem with loopsided garage door that had stopped 3/4 of the way down a few hours earlier. Keith did was necessary to get the door safely up so that I could drive my car out safely. When I called Precision they promptly scheduled me for an appointment the same day within hours of my call. Five stars each for Keith and Precision. I will refer you to my friends.

Ruth Lyons

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

The service was great. Used you years before so I knew I was in good hands. He knew exactly what my problems were and showed me how to line up the lights and why the key pad was not working.

Julio Nava

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

As a company, your were able to provide a quick turnaround time (I had called another company and their next available date was four days out). The technician provided excellent service. Francisco was professional, friendly, and very efficient. He explained clearly what was the issue and what he needed to do. Mr. Francisco is a great employee to represent Precision Garage Door.

Ernestine Lobe

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Shane Stepney is THE BEST! I highly recommend him. He came to my new house and was so professional and kind. He explained what was wrong with my garage door and fixed everything within seconds, without asking for anything. Thank you Shane

Peter Gruenfelder

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Great customer service, I called last minute on a holiday and the tech came out within just a few hours

Tom Walsh

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

The website is very user friendly and easy to navigate. One differentiator is the on-line customer service chat...I was able to ask questions and schedule an appointment after normal business hours...very helpful. The response and scheduling was immediate, no waiting for several days. The Precision technician that replaced my garage door opener was totally professional, timely, knowledgeable, and very friendly...a GREAT experience. I highly recommend Precision Door Service!

Bruno Tarquinii

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

The company just came over to replace a broken Spring. They advised me to upgrate to a two small springs. It took them only 20 minutes which was great. However I over paid. They changed me $670. Ater doing some research i found out that other companies only charge between $300 $400. This is kind sad. They seems to be a good company with a good customer service but the price is a big NO NO. Because of the urgency of having a working harage door some company will take advantage of the situation.

Martin Kraus

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Very professional operation. The office was very responsive and they were able to send a technician the next day to fix the broken spring on my garage door. The technician was knowledgable and very professional. The technician called 30 minutes before he arrived to let me know what time he would be there and he was on time.

Rob Harvin

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Had warranty repair completed by Tech Barry. A true professional who got the job done quick and efficient.

Ann Wearmouth

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Francisco was great. Very competent and friendly.

Khlid Elhillali

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Tech did a great job, professional and quick.