Read what people are saying
about Precision Garage Door
Precision Garage Door of Washington DC Maryland Suburbshas received 3272 reviews, averaging 4.87 Stars:
Bowie, MD
Product:
Bowie, MD
I was very pleased with Precision when our garage doors were installed many years ago. When I called on Tuesday for an appointment to repair the broken spring in one of them, an appointment was scheduled for the next day at a reasonable time. Barry came right on schedule, did the work quickly and efficiently. I'm not sure how it could be any better!
- Stephen Borocz
Olney, MD
Fast accurate service! Great technician who explained the problem and corrected.
- Nancy Wert
Silver Spring, MD
Another very positive experience with Precision, and especially the Technician who came, Keith. Cannot think of how the service could have been any better. He was prompt, efficient, answered all of my questions
- Michael Durso
Product:
La Plata, MD
Thank you for coming out right away. When the rollers on our door broke we had a garage door stuck open on a cold windy day with all of our contents in full view. Your ability to come out within a few hours and fix it was a blessing. Your service tech was great. A super nice gentleman. We always use you and will continue to do so. Thanks for coming to the rescue yesterday!
- John Knisley
Product:
Bowie, MD
I contacted Precision Garage doors at 830pm and spoke with Becca. I explained the situation, out of the blue my garage door springs gave out and I was not able to raise the garage door., and Becca immediately scheduled an appointment for the next day between 8-12. Barry (the technician) contacted me 30 minutes prior to his arrival and arrived promptly at 9am. The springs and cable needed to be replaced. Afterwards he lubricated all the installed parts and even took the time to lubricate the garage door opener chain! I would highly recommend precision garage doors for all your garage door needs. They are efficient and reasonably priced. They and Barry have become my go to company for all my garage door needs.
- Jessica Slaughter
Product:
Washington DC, DC
Excellent customer service scheduling and with the service technicians. All information was explained thoroughly anout parts and labor. Technician clearly articulated the problem that needed to be repaired and gave professional recommendation about the needed work.
- Christopher Hunt
Laurel, MD
Technician Barry was excellent. Let me know what was needed and the price for the work. Went out of his way to ensure top quality service. I have stayed with this company for 16 years and see no reason to change them
- Vernon
Hyattsville, MD
Happy with the prompt and great service.
- Charlie Thomas
Overall experience was great. At first I thought they would not service my area, some confusion at their office—put me on hold for a while, but then came back and said they do. Technician was available the next day. Sherman came out on time and gave a fair estimate explaining all of the issues and possible solutions. Very knowledgeable and courteous. Fixed our main garage spring system and then offered and completed a safety fix to our second garage door spring system. Highly recommended.
- Greg J
Product:
Bowie, MD
Barry was great. Rating 5+ Stars.
- Bryan O'boyle
Owings, MD
Speedy service and excellent work service person very helpful and polite thanks.
- Michael Cassidy
Adamstown, MD
Keith was my technician that fixed my broken garage door spring today. He was very professional, very thorough in explaining to me what happened and and the door spring works. He did the repairs and did a through check on the whole garage door. Very please with the service I received today.
- Nicole Ross
Product:
Bowie, MD
Superior professionalism. Expertise in knowing what was needed to make my aging garage door operate efficiently again. Kindness and understanding. I thank Barry C. and his nephew Sean.
- Janice Vettel
Bethesda, MD
6 stars, five isn’t good enough. This company is great and the people that they employ are very skilled and professional, in short, they know their business..
- Jack Rosen
Bethesda, MD
Thanks to Keith's knowledge, strength and skill, my garage door now works beautifully. If you had a ten-star rating, he would get it. Turns out, the original installation by the company I bought the opener from, was sloppily and incorrectly done causing the strain on the cables and springs to be lopsided. I highly recommend your company to anyone needing prompt, expert service for their garage door. Thank you.
- Faith Moeckel
La Plata, MD
No one will communicate with you about any problems after their service call is finished. They installed 10-4” sealed nylon rollers that retail for around $11-$15 for 10. I found this out later but on my bill they changed $19.99 each for a total of $199.99. I thought the technician made an error so I contacted them on two occasions and they promised a call back with a resolution. They still haven’t called and the work was done on 1/28/19.
- Bill Fitzpatrick
Product:
Gaithersburg, MD
great service and friendly staff
- Mark Kuhns
Chevy Chase, MD
Very prompt. Were able to come right away. Pleasant Technician who completed the job and worked cleanly with no fuss,
- Sarah Stout
Product:
Washington DC, DC
Shane was there on the job with the necessary torsion springs within 3 hrs of my morning call. Friendly, knowledgeable and efficient. I paid for top quality service and got just that. Thank you Shane and crew.
- Edward Hull
Product:
Damascus, MD
The technician, Keith, was very professional, polite, knowledgeable and timely. He replaced the springs on both garage doors and lubricated the tracks. The door holds now. Will definitely use this company again.
- Erin Duffy
Product:
Fort Washington, MD
Good evening, I first looked up the various companies that could fix my issue with my garage door and found your company. I received great customer service from the person taking my info to tech Derrick who diagnosed & recommended solution. I would use this company again. Thanks to agent who took my call, she was helpful, pleasant and nice to speak to. Derrick was very professional, pleasant & I would call to ask for him again once I decide on part I need to fix problem.
- Silvia Giddings
Kensington, MD
I wholeheartedly endorse and love you all!!! My old garage door broke at 9:30 PM - the spring ricocheted (and luckily no one and nothing was hurt) A neighbor told me to call you - I did and so nice to speak to someone right away - given an appointment for the very next day! The technician was wonderful and called and asked if he could come early - Yay!! Since my garage door is from the 70s- the original to this house- I figured it'll be a replacement of the whole garage door and quite expensive - nope - He assessed and said it was in pretty good shape, he had the replacement parts and safety lines needed and finished the job within the hour!!! I am absolutely wowed by your promptness, expertise and the NOT selling up -would recommend your company to anyone. Thank You Margaret Kelly
- Margaret Kelly
Product:
Laurel, MD
I was quite impressed with the efficient & professional work of technician Abe who not only arrived within the scheduled time but more importantly was able to resolve the issue of my garage door not opening correctly. I’m pleased to say my door now lifts and closes smoothly and quietly. Thank you Abe for taking the time to explain how I can avoid this problem from reoccurring in the future. You are the best!!!
- Paulette Pumphrey
Potomac, MD
Thank you so much for your quick service -- the springs on our door snapped over the weekend and the rep came first thing on Monday morning with replacement parts and got our door working in no time. The rep called 20 minutes before arriving and was quick and efficient.
- Scott & Leslie Case
Silver Spring, MD
Keith was very knowledgeable and polite. Great service!! Keith made the difference. I will call them again because of Keith!!
- Kathy Carpenter
Germantown, MD
Around Spring 2011 the garage door was bend due to a cheap building materials when the builder built townhouses around 2000. I had to replace/install a better quality garage door and included hardwares. However, I called recently to replace a broken garage door spring which it was under 10 years warranty for hardwares and lifetime garage door. Make sure you keep a copy of your service/repair invoice in hand as when I called in for service as they did not have any record history in the past. Otherwise, Precision Overhead Garage Door Service did a great service that honor anything what I have in my record. A technician did a great job as he contacted me via text and get it done in about 30 minutes within a smaller window time frame.
- Tedd Warshauer
Upper Marlboro, MD
Derrick was wonderful. He was very concerned and helpful. They worked with me on the price making sure we kept quality. I look forward to having Precision install my new garage door.
- Leila Mcdowell
Laurel, MD
I choose because live in laurel i am glad i did choose precision technicians Brain were very knowledgable curiosity and helpful I would recommend them to anyone Thank you precision
- Ramone Ortiz
Chevy Chase, MD
This is a rare find. You call in the morning. They come a few hours later and fix with a friendly face and great expertise. Incredible customer service! I highly recommend this company.
- Ilana Gordon
Excellent service by Barry and his assistant. Punctual and professional. I could tell that even though had a lot of experience in making the repairs on my garage door, he still paid attention to each step of the process and made sure it was done safely, accurately and quickly. He even explained what I should do to maintain the smooth operation of my door. I'm happy to recommend Precision for garage door service.
- Mark C