Garage Door Repair in Washington DC Maryland Suburbs - Page 78

Lee Sarsfield

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

First and foremost, they came. Most garage door repair companies don't service my area. They had to drive quite a distance, but they showed up on time and kept me informed of what time they'd arrive. Second, they are a very professionally managed company and their staff are courteous and present themselves very well. Third, these folks know their business. Barry showed up and he's an expert - he very quickly sized up the problem, gave me an estimate, and got started. He explained everything he was doing and why, and they were fully prepared for the job. My garage door was back in business in short order and operated better than it ever had before - very impressive. Precision Garage Doors is expensive, but contrast that with technicians who fumble around for hours trying to sort out what's wrong and wind up running up the bill anyway. I'd rather deal with professionals who know their job and get it done. They deserve five stars for doing a superb job.

Toni Foxx

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

New garage door and motor were installed in 2017. Water was coming in the garage on one side so I called and requested that a technician look at it. Derrick called my house to inform me he was on the way; however, I was on another call and didn't recognize the number so didn't answer. He called the cell and I didn't answer so he sent a text message. I truly appreciate that he was persistent. He replaced the rubber and I am hopeful that will resolve the problem. If not, Derrick requested that I please call and let him know. Excellent customer service.

Grace Ostera

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Keith was very efficient and pleasant. He did a great job!

Dottie Mergner

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I chose you because of many reasons!! Your website, customer reviews, and wanted to choose a company other than the one that has been here before! I started looking and received a "can I help you" message and away I went! Keith was so nice to work with and he saw my problem right away. He repaired the door, lubed the noisy door and assured me he would be here for me if I needed any garage door service in the future. You, Precision Garage Door Service, Inc., are my new "go to" company for any future problems!! Thank you so much. A single, retired, disabled woman needs to have people she can rely on and feel confident about. You may share my comments as you wish! Thank you!!

Nathaniel Berkeley

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Your technician Mr. Sherman C. Stepney did an excellent job on my garage door. He was very informative and courteous.

Robert Butler

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

The service from beginning to end was a 10+. All communication was professional, prompt, and competent. The door installer was Wes who did a superlative job. He called to inform me of his arrival time. Upon arrival he explained the process, how long the install would take, and answered questions about the door itself. He kept me updated as he was working and on his progress. He was not at all intrusive, was efficient, and mannerly. He installed a large door alone in about 3 hours, cleaned up when he finished, and answered any final questions I had. All in all, a excellent job. He should be commended as an excellent representative for the company. I would request him again if I had a problem with the door. Kudos to all involved.

Sangeeta Ray

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I chatted online with a very helpful customer service about our garage door. They scheduled a technician, Sherman to come the next day and he immediately diagnosed the problem, gave us various options and we chose the one he recommended which was the cheapest of the ones and in 40 mins our garage door was fixed and running smoothly. The price is right and even more importantly, the customer service, the timing, the knowledge and ability to repair garage doors was amazing. Thank you, Sherman.

James Beaston

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

DERRICK E., my technician, was very polite and personable. He quickly diagnosed my problem and promptly went about replacing a broken spring, damaged cables, missing center bearing and rollers. I was very happy with the work and would highly recommend Derrick and Precision Door Service.

Hercules Pinkney

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Kieth was most professional and courteous. He analyzed the problem with loopsided garage door that had stopped 3/4 of the way down a few hours earlier. Keith did was necessary to get the door safely up so that I could drive my car out safely. When I called Precision they promptly scheduled me for an appointment the same day within hours of my call. Five stars each for Keith and Precision. I will refer you to my friends.

Ruth Lyons

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

The service was great. Used you years before so I knew I was in good hands. He knew exactly what my problems were and showed me how to line up the lights and why the key pad was not working.

Julio Nava

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

As a company, your were able to provide a quick turnaround time (I had called another company and their next available date was four days out). The technician provided excellent service. Francisco was professional, friendly, and very efficient. He explained clearly what was the issue and what he needed to do. Mr. Francisco is a great employee to represent Precision Garage Door.

Ernestine Lobe

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Shane Stepney is THE BEST! I highly recommend him. He came to my new house and was so professional and kind. He explained what was wrong with my garage door and fixed everything within seconds, without asking for anything. Thank you Shane

Peter Gruenfelder

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Great customer service, I called last minute on a holiday and the tech came out within just a few hours

Tom Walsh

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

The website is very user friendly and easy to navigate. One differentiator is the on-line customer service chat...I was able to ask questions and schedule an appointment after normal business hours...very helpful. The response and scheduling was immediate, no waiting for several days. The Precision technician that replaced my garage door opener was totally professional, timely, knowledgeable, and very friendly...a GREAT experience. I highly recommend Precision Door Service!

Bruno Tarquinii

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

The company just came over to replace a broken Spring. They advised me to upgrate to a two small springs. It took them only 20 minutes which was great. However I over paid. They changed me $670. Ater doing some research i found out that other companies only charge between $300 $400. This is kind sad. They seems to be a good company with a good customer service but the price is a big NO NO. Because of the urgency of having a working harage door some company will take advantage of the situation.

Martin Kraus

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Very professional operation. The office was very responsive and they were able to send a technician the next day to fix the broken spring on my garage door. The technician was knowledgable and very professional. The technician called 30 minutes before he arrived to let me know what time he would be there and he was on time.

Rob Harvin

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Had warranty repair completed by Tech Barry. A true professional who got the job done quick and efficient.

Ann Wearmouth

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Francisco was great. Very competent and friendly.

Khlid Elhillali

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Tech did a great job, professional and quick.

Antonio Leon

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Professional and courteous staff .

Darrell Burrell

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Excellence service on time . Service provider professional and courteous

Christine Weber

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Really happy with service. Barry was terrific. He came on a Sunday, called first, didn't push me to spend more than I needed but gave me an estimate when I asked. Fixed the problem quickly, courteously, and gave me good information about what was wrong and how to solve the problem in the future. I'd definitely use them again!

Marcia Daring

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Mr Sherman was very professional and take pride in doing his job. I will highly recommend others to precision .

Susan W

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I was extremely pleased to be able to get an appointment the next day when I called. Keith was the technician dispatched to my home. Keith was extremely professional and knowledgeable and a joy to talk with. He is obviously very skilled in his job with many years of experience. He was able to properly diagnose issues with the door operation and replaced the broken springs very quickly. He made sure everything was done properly and to my satisfaction. Keith is certainly an asset to this company and the reason I would without hesitation recommend this company to others.

Robert Smith

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Keith worked on my garage doors and did a fantastic job in straightening out the right side door in a very short time.

Emil Dawson

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I was pleased with the service on our garage door. The technician was very good, but I do think that the cost was way too high. I have had this kind of repair done before and the price was about 1/3 as high as yours.

Paul Wheatley

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

5 teck did an exelcent job i am very happy

Zoomscan

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I googled garage door repair and Precision popped up. So I went to there website and the chat box popped up. I typed in what I needed and by 2:00 pm the same day my door was fixed. WOW! Great service quick response and very nice and knowledgeable installer.

Camillo Dimuzio

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I am not pleased with the completion of my garage door at this point. there are several points that need to be settled. the door at this time is not operable., I have to park the car outside. Help.........

Barton Welbourn

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Prompt and professional. Will definately use them again