Read what people are saying
about Precision Garage Door
Precision Garage Door of Washington DC Maryland Suburbshas received 3272 reviews, averaging 4.87 Stars:
Upper Marlboro, MD
Bethesda, MD
Great service today . Got my problem solved as easily and efficiently as could be. I’d call again for any need in this area
- Celeste Blumenauer
Bethesda, MD
Keith did an excellent job installing an automatic door opener. He was efficient and personable. Upon completing the task he gave a detailed tutorial on using the opener and answered all our questions. Definitely 5 Star .
- Tony Albrecht
Product:
Upper Marlboro, MD
Your technician, Sherman C-Stepney, did an excellent job in immediately diagnosing the problem with my garage door opener which turned out to be loose cables. He went about fixing the cables in a professional manner and answered all my questions. He made good recommendations on maintenance for the opener and the garage door. If anything else goes wrong I will request him for the repair! He is truly an asset to your team!
- Aaron Cooper
Silver Spring, MD
Excellent and fast service correcting a minor problem at no cost to us.
- John Weeks
Mount Airy, MD
Best experience I have had in a while. The appointment was easy to set and they could do the next day. The Technician was on time, very friendly (even my dog liked him) and did an excellent job identifying an issue with the electrical outlet that required an electrician. No charge? Unbelievable.
- Pat Kiernan
Upper Marlboro, MD
Your service/account representative was professional and knowledgeable, however he had to make a second trip to my residence because he did not call me the first time to inform me that he was running behind. That caused me time and unfortunately money (had to leave my place of employment to return home).
- Will Smithe
Germantown, MD
If your garage door needs service, call precision door. Do not mess around with any other company! Precision door is fast, courteous and very reasonable. My service technician Keith was awesome.
- Charles Hayes
Product:
Washington DC, DC
Sherman was most helpful in assisting us in choosing a new garage door. He observed the low garage ceiling, explained why a wood door would not work, and suggested 2 other choices. He did push the most expensive option. He informed us and let us make our own decision.
- Ralph Petersberger
Fort Washington, MD
I was fortunate enough to have your 5.0 specialist, Sherman provide service today. He was knowledgeable, provided advice on garage door mechanics, and finished the job quickly. He certainly deserves 5 stars from me.
- David Ransom
Bowie, MD
Great communication from everyone. Technician was knowledgable and proficient. Presented all options clearly. Went above and beyond the call of duty. And he loved my dogs!
- Nancy Malloy
Montgomery Village, MD
Excellent service. Efficient, polite and very helpful. Your technician recognized your springs and encouraged me check if they were under warranty. I will definitely recommend your company.
- Margret Nathan
Upper Marlboro, MD
5 Stars rating!!!! Purchased 2 new motors. The employee who installed did an excellent Job. Very professional, friendly, & recognized the problem right away. Did a neat job. Prompt. He knows his work. We were very pleased all around & would refer Precision to friends, neighbors, and relatives. Thank You.
- Bonnie Anderson
Product:
Clinton, MD
Sherman was on time and professional. He knew his craft and fixed the problem right away. He explained to me what happened and what he needed to do to make the repair. Great job with a winning attitude.
- Anthony Howard
Product:
Laurel, MD
My first time using Percision and I was very impressed with the service. Eric was very helpful and is very knowledgeable of garage doors. Def will be using percision for future purchases and repairs.
- Tina Dean
Clinton, MD
Sherman, your garage door repair representative, called me this morning for the repair of the broken spring on my garage door. He stated he would be at my residence in 20 minutes & he was there before! He gets much more than 5 stars - 20, if I could give it to him. Sherman was extremely professional, courteous and friendly. I showed him where the spring had broken on my garage door and he advised that I should replace both springs for continuity of the operation of the door. I absolutely agreed. He walked through the steps he was going to take, how I needed to maintain the garage door for longevity , including oiling the springs and joints on the door. He was very thorough and I greatly appreciated that. Sherman is an asset to your company - he was respectful, prompt, courteous, friendly & informative. I will continue to use Precision if I have problems in the future and will refer to family & friends. Will definitely refer Sherman as an exceptional representative. Kudos to Precision for incredible staff!
- Denise Russell
Product:
Bethesda, MD
Keith came right on time and was very polite, knowledgeable and efficient. He knew exactly what was wrong. It was the power box. He replaced it quickly and checked other parts. Thanks!
- June Colilla
Product:
Brandywine, MD
Derrick was a little late for my appointment because of traffic be he was quick and professional.... everything works great.
- Tuyanda Blackwell
Frederick, MD
Our Technician was on time, professional and fixed our issue.
- Claudia Trail
Fort Washington, MD
Sherman showed up on time as promised. He enthusiastically diagnosed the problem and provided suggestions to us. He demonstrated a friendly and professional demeanor while installing the garage door openers. He explained the workings of the product and answered all our questions in a satisfactory manner. Sherman definitely deserves a 5-star rating on the job he performed.
- Amelia Laguilles
Product:
Laurel, MD
Excellent service
- Filmon Ghebreghiorghis
Washington DC, DC
I found Precision on the internet. They seemed professional and I was able to request and receive service within two (2) days (wonderful). I lost my transponder and Sherman came out and programmed me another one. He was knowledgeabe of his craft, timely, and just all around great. I would highly recommend Precision and in particular Sherman for anyone that needs help. Thank You, Juliz Manns
- Julia Manns
Product:
Fort Washington, MD
Your employee, Sherman Stepney, did an outstanding job on my garage doors. He was friendly, skilled and experienced. He got the job done quickly. I commend him highly for his professionalism. I would recommend Precision Garage Doors to family & friends.
- Beverly Ray
Potomac, MD
Excellent work by a terrific technician
- Barry Rogstad
Product:
Upper Marlboro, MD
We chose Precison because of your 5 star rating. Mr Charan was very professional. I will definitely recommend him to friends or family that needs your services.
- Josephine Peace
Product:
Laurel, MD
So the original estimate was a great experience. I would give it 5 stars. The guy was friendly, knowledgeable and seemed straightforward regarding what would be needed to replace my garage door. I got the estimate and it was more or less competitive with the other estimate I had just received. Again, still 5 stars. But then I call them to ask a few questions and find out how early I could get the replacement scheduled and that I'd give 1 star. I called the only number they have (a 1888 number) and the "scheduling dispatch" while nice enough couldn't do anything for me.... He couldn't answer my question about the quote (he'd have to have someone call me back)... and he couldn't tell me how long it would take before I could have the door installed (i.e. the scheduling dispatch couldn't tell me when they could install the door that they priced for me... again, he'd have someone call me back). Of course at this point I am a bit frustrated and he has the nerve to ask "is there anything else I can do for you" again... he is still pleasant... but calling in was useless... there might as well just be an answering machine because he couldn't help me at all. Needless to say, I think I'm going to go with the other company.
- Erin Cannon
The service was great and very professional.
- Patricia Gray
Ijamsville, MD
I give him a 5. I haven't bought new doors yet.
- Pat Hynes
White Plains, MD
Repair made quickly and reasonably priced for this area. Tech was very friendly, knowledgeable and explained everything. I would recommend this company if anyone is in need of garage door repairs.
- Pat Grant
Product:
Bowie, MD
5. Rick did an excellent job basically cleaning up the mess created by another garage door company. I'm pretty confident the job was done properly this time.
- Emanuel Smith
Product:
Precision was referred by Angie's list. The employhee was professional, pleasant and competent. The price was reasonable, the work resolved the problem and was done efficiently. I would use Precision again and will refer Precision to my neighbors.
- Patricia Samuelson