Garage Door Repair Reviews in Washington DC Maryland Suburbs (Page 103)

My technician was very professional, extremely polite and arrived on time. He explained to me the different option I had for my repair and at what price. I like the fact that I was able to get an appointment so fast. Overall I had a great experience with this company

- Catherine Auge

Thank you for taking the time to write a review. We appreciate our customers!

Barry came out and replaced the broken cable on one of our garage door. He was very professional and took time to explain what he was doing and provided some tips on how to maintain the garage doors. He even greased the chain and the roller track on one of the garage door. I gave 4 star as I found the price of the cables seems to be a little higher than the other competitor but I would definitely use them again if ever my garage doors need fixing again. Just a tip to others, they replace things in pairs even if only one is broken (i.e. cables or springs).

- Roel Sabalbaro

Our customers love Barry! We've been hearing comments like yours for years! Thank you for choosing Precision.

I like how you provide Employee info so the customer will already know who to expect. My experience was good but Alan thought that I needed a new garage door opener. It turns out that he had miss-adjusted it but I was able to properly adjust it a couple of days later. I have never used a service like this so I was surprised to learn that you aren't open on Sundays. It seems like offering some Sunday service would prevent some customers from having to use leave during the week or to have to wait for a Saturday appointment.

- Alvin Alston

Thank you for your kind words about Alan. We appreciate our customers!

These guys were great. For some reason my energy efficient lights messed with my system, they fixed it in a few minutes. And did not even try and nickel and dime me for the diagnostics and time and distance fees. They were professional about calling before arriving, and on time! Thanks guys, I will recommend you to anyone, and use you going forward

- Gladstone James

Thank you for choosing Precision for your garage door needs.

The technician Mike was very professional and did a great job. I would definitely recommend this company.

- Janice Ogden

Thank you for choosing Precision! We appreciate our customers!

Barry provided excellent service. He was punctual and patient. He provided many recommendations to prolong the life of my garage door. I would highly recommend your services to anyone.

- Robert Bailey

Thank you for your recommendations! We appreciate your business!

First I thought the amount was pretty steep to install a openet and conversion, but after dealing with barry, I know the money was well worth it. Barry is the best tech ever. He was super nice and explained everything. Great job.

- Jack Lee

We think so, as well! Thank you for your business!

The technician arrived on time. He knew exactly what to do. He fixed the problem in a timely way and showed me what he did. The price was reasonable and less than I thought it would be! The technician was really nice. I was very happy.

- Toni and ronald Paul

We appreciate your comments and especially, your business! Thank you!

Replaced broken garage door spring. Barry did a great job! Will recommend Precision to my friends!

- Debbie Smigocki

Thank you for the recommendations! We love to hear from our satisfied customers.

From start to finish, I was very impressed with your customer service team. Barry did a fantastic job explaining the repairs needed before he started the job. There were no surprise fees at the end...just what I was quoted. Barry was very professional and did a superior job. Even though we don't have the best model garage door, it now sounds like it's the best out there. You've definitely got my future business and I will refer you to my friends and family. Thank you!

- Joann Fato

Thank you for your kind words. Customers love Barry!!!

Although it seemed a little pricy, the technician was polite, friendly, knowledgable and extremely professional. I highly recommend this company. I have not used any other company for my garage, but I have never had any complaints about this one. (other than the price!)

- Lorena Egan

We appreciate your business! Thank you for choosing Precision for your garage door needs.

5 stars -- Barry is terrific!

- Grace Lee

Yes, he is! Thank you for your business!

I found this company online and was able to get an appointment easily. I liked that the company gives you the picture of the technician who will come to the house for security reasons. He was knowledgeable and the repair was fast, although I felt it was a little expensive. I will use this company again.

- Susan Gershowitz

We are constantly striving for perfection! Thank you for your business!

Barry arrived promptly for my scheduled appointment after a call to say that he was on the way. My repair issues were quickly and expertly addressed. Barry also took the time to check all my doors and perform some safety tweaks that made my doors optimally functional. I'm a very satisfied customer.

- Michael Manyak

Thank you for choosing Precision for your garage door needs!

I learned about Precision from Angie's List. My repairman was Barry and I was very happy with the job he did. I was hoping to get him and I did. He is knowledgeable, respectable, honest, and did a great clean up job. I would definitely use him again.

- Flora Wharton

Thank you for your kind words about Barry. We appreciate the opportunity to make you a Precision customer!

Barry was most polite and efficient when discussing the work to do and performed the work fast and effectively. My garage doors work effortlessly now for the first time in decades! Thanks so much.

- Mark Behme

Thank you for your kind words and your business!

Very quick repair. Tech knew exactly what the problem was and fixed in a timely manner. Cost was more than I expected but the work was done very well.

- Fred Morris

We appreciate your business and your comments. Thank you for choosing Precision for your garage door needs!

Alan was great! The door was off its track, stuck open, it was pouring down rain, and it was questionable as to whether he'd be able to reposition the track and wrangle the big door by himself without it falling on him, but he got right to work. In no time he was done! All fixed and better than before. He was very knowledgeable, efficient, personable, and competent. Sometimes it can be daunting to use a company you don't know in an emergency, but thanks to Alan's professionalism, we now have a go-to garage door company. Thanks.

- ralph hurd

Thank you for your kind words about Alan. We try to make sure all of our customers are pleased with the service and professionalism. Thank you for mentioning the weather. Our guys are out there working hard in all kinds of weather.

Mike was excellent!! He explained everything and got the opener to work. Great employee!!

- Michael Fraser

Thank you for your business and your comments. We appreciate our Precision customers!

The Technician, was very professional, friendly and knowledgeable. He showed me the problem with my garage door, which needed new springs,and explained what he would do to repair it. He was done in no time.

- Beverly Benson

We appreciate your comments and your business. Thank you for choosing Precision!

I was very pleased with the service. Berry was very polite and knew what he was doing. He called to let me know he was on his way and arrived the time he said. He Installed a opener I bought with no problems. I will defiantly use them again.

- Charles Griffin

Thank you for using Precision for your garage door needs. We love to hear from our customers!

I found Precision Door Service on Google. I was impressed by what I saw online. However I chose not to do business with them because of the unprofessional attitude the technician (Alan) displayed when he came out to inspect the garage door. I called Precision Door Service to request a tech to look at the door because of some minor damage to the door that was caused by the opener that wasn't installed correctly by the builders and over time it cause too much stress on the unsupported part of the door and consequently it was not closing all the way. When Alan came out to look at it he did not take the time to inspect it but instead he imediately tried to sell me a new door without any offering any other options. He said that he'd been doing this for quite a while and that the only option was to purchase a new door. I started asking questions about it because he didn't explain to my satisfaction his reasoning for recomending replacing the door and not trying to repair the door. As a result of that experience I chose another company to look at it and found out that all it required was to reinforce the the door so that the stress of the opener was placed on a more solid part of the door so that it could shut all the way. If this is the attitude of all of your technicians I think you should provide better training for your technicians so that in the future you won't lose business due to lack of training and professionalism.

- Ronald Holmes

In talking with our technician, there were a few items that we should have made a little more clear to you. Your door was not in good shape, and two sections needed to be replaced. Alan recommended a new door, and he contacted our door consultant to speak with you. You were given a special discounted price for a new door, of which you offered $475 less. We could not match that price, so you chose not to purchase. That is totally fine with us, but you contacted another company with provided you with a "temporary fix". We are not the lowest priced company, and recommend the necessary repairs/replacements for a safely working door, rather than just get our foot in the door to make a sale.

The tech was very professional. He took the time to explain what was wrong and then gave several options. His work was fast, clean and above grade. I will recommend Precision to anyone with a garage.

- Towanna Watson

We appreciate your recommendations to your friends and family. Thank you for your business.

I really was impressed with the same day service. I was given a window of time and before that time arrived I was telephoned to say that one of the techs called out due to the snow (12/10) but they still fit me in the schedule anyway, they just moved back the time. The tech Derrick was wonderful. He was very professional, knowlegeble and fast. I am just sorry that I did not use them to do the installation in the first place. I know for the future! Thank you for excellent service.

- Vivian Brown

We try to go the extra mile for our customers. Thank you for your kind words, but especially for your business!

This was a maintenance visit-technician was polite, knowledgeable, quick. Explained everything very well.

- Nancy Malloy

Thank you for choosing Precision for your garage door needs. We appreciate your business.

I was very pleased with Alan. He arrived on time and finished in a timely manner. He was very courteous as well as knowledgeable of the repairs my garage needed. He did not try to over charge me by repairing what did not need repairing. I highly recommend Alan! Sandra Spruell

- Sandra Spruell

We appreciate your comments. Thank you for choosing Precision for your garage door needs.

Explained everything he was doing and why the door was not working properly.

- Sherri Malone

Thank you for choosing Precision!

I was so pleased with the prompt courteous service I received with Barry. He explained everything that was needed and again when he finished. When I find a company that is courteous and efficient from initial call to point of service, I stick with them. thank you so much.

- Chris Ahmad

Our customers love Barry! He is truly as asset to Precision! Thank you for your business!

Best customer service of any service company we deal with. Everyone should be this good. Fastest appointments too.

- Peri DeOrio

Thank you for your kind words. We appreciate your confidence with Precision!

I was very pleased with the replacement of the broken garage door track. He was very professional and curtise.

- Philip Varady

Thank you for choosing Precision for your garage door needs.