Garage Door Repair in Washington DC Maryland Suburbs - Page 103

Jeff Krauss

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Barry did a fine job replacing my 14-year-old opener. He arrived on time, explained the problem with the old opener, described the alternatives, and installed the new opener expeditiously.

Sunil Lingayat

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I was quite disappointed in with this experience. My worst with any service repair over the last 20 years for anything in house. I was quoted lifetime warranty on the phone, and i was also quoted that labor is included in the material price. But it turned out warranty was only 5 years and labor was extra. I was in a corner as needed to get somewhere today otherwise would not have gotten the work done. I was asked to pay in advance which again puts a bad taste to begin with....as a result i did not even tip the technician (which is what i generally do). I would have rated it even worse, but towards the end the technician did a good job and made my experience a little better. A 2-3 inch ballbearing coupling for $45. I am an engineer and know what those cost. That is an obnoxious price and taking advantage of the customer when he is already hooked and technician is at the door.

Latonia Lewis

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Excellent service! Timely, friendly, and competant... Michael called in advance to give me his estimated time of arrival. He was very detailed in his assessment. He performed the work in an expeditious manner. Before leaving, he performed a walk-thru with me of all services provided and showed me where my springs had worn down and one was broke. I will definitely use Precsion again!!

Maryann Bloomquist

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Same Technician we had in October for the other door repair. Really competent and states the facts plain. We were given a 2 hour window and they called about 30 minutes into the beginning of that window to explain how much longer it would be until he arrived. Nice guy! thank you! I will be recommending to others.

Geri Lanier

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Thanks so much for rescuing me. My garage door did not open all the way causing damage when I backed out. You found a way to get to the issue right away so the garage door would not be open overnight. My service man was prompt, polite, compassionate, professional and fixed my door in about 20 minutes. I was impressed from start to finish. I appreciate the photos of your staff - that gives an extra level of security and shows you care about your customer and your staff at a very high level. I was so pleased with everything that I have referred a co-worker for service on her garage door. I agree the price was a little more than I expected but I am ok with it since I got what I paid for - prompt, compassionate, outstanding work. Thanks so much.

Robert Weintraub

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

We have been dealing with Precision for many years and almost 100% of the time Barry comes out to service our garage. We can't say enough good things about him and his work ethic, professionalism, honesty, etc. He is a huge asset to your company and I would make sure he is well taken care of, as we only want him coming to assist us.

Bill Grimsley

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

This is the second time that we have used Precision for repairs. We have very heavy/large doors, but Alan came in and assessed the situation and made the perfect recommendation/quote. He came back when he said he would and completed the job in a timely and clean manner. Now we don

Elane Kabakoff

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I am so very pleased with the service I received from your technician, Barry. He was so professional and knowledgeable and helped me make a decision about what was needed in order to alleviate the problem we were having with our garage door. From the phone call to your office, to the completion of the job, I couldn't have been happier. Thank you!

Mark Apuzzo

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Alvin was a knowledgeable service technician who displayed the utmost professionalism. I am so impressed with his service that I will be using precision every time from here on out!

Rick Wooten

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Barry was the technician preforming the repair/installation on my garage door. He performed in a professional, knowledgeable, and courteous manner(in other words, he knows his stuff). I believe he is a great asset to the business and think that they would be proud that he represents their company name.

Matthew DeGourse

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Same day service was fantastic. Alan was very courteous, professional and was prepared to make the needed spring repairs right away. A+

Ed Sloane

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Alan identified the problem almost immediately. It took about 15 mins to repair the problem. He was professional, quick, and friendly.

Mike Watts

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

This seemed a little pricy for a 45 minute repair, but the technician was very polite and professional. He was very knowledgeable and explained everything in detail. He went over the proper way to lubricate the door (and parts).

Catherine Auge

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

My technician was very professional, extremely polite and arrived on time. He explained to me the different option I had for my repair and at what price. I like the fact that I was able to get an appointment so fast. Overall I had a great experience with this company

Roel Sabalbaro

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Barry came out and replaced the broken cable on one of our garage door. He was very professional and took time to explain what he was doing and provided some tips on how to maintain the garage doors. He even greased the chain and the roller track on one of the garage door. I gave 4 star as I found the price of the cables seems to be a little higher than the other competitor but I would definitely use them again if ever my garage doors need fixing again. Just a tip to others, they replace things in pairs even if only one is broken (i.e. cables or springs).

Alvin Alston

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I like how you provide Employee info so the customer will already know who to expect. My experience was good but Alan thought that I needed a new garage door opener. It turns out that he had miss-adjusted it but I was able to properly adjust it a couple of days later. I have never used a service like this so I was surprised to learn that you aren't open on Sundays. It seems like offering some Sunday service would prevent some customers from having to use leave during the week or to have to wait for a Saturday appointment.

Gladstone James

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

These guys were great. For some reason my energy efficient lights messed with my system, they fixed it in a few minutes. And did not even try and nickel and dime me for the diagnostics and time and distance fees. They were professional about calling before arriving, and on time! Thanks guys, I will recommend you to anyone, and use you going forward

Janice Ogden

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

The technician Mike was very professional and did a great job. I would definitely recommend this company.

Robert Bailey

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Barry provided excellent service. He was punctual and patient. He provided many recommendations to prolong the life of my garage door. I would highly recommend your services to anyone.

Jack Lee

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

First I thought the amount was pretty steep to install a openet and conversion, but after dealing with barry, I know the money was well worth it. Barry is the best tech ever. He was super nice and explained everything. Great job.

Toni and ronald Paul

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

The technician arrived on time. He knew exactly what to do. He fixed the problem in a timely way and showed me what he did. The price was reasonable and less than I thought it would be! The technician was really nice. I was very happy.

Debbie Smigocki

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Replaced broken garage door spring. Barry did a great job! Will recommend Precision to my friends!

Joann Fato

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

From start to finish, I was very impressed with your customer service team. Barry did a fantastic job explaining the repairs needed before he started the job. There were no surprise fees at the end...just what I was quoted. Barry was very professional and did a superior job. Even though we don't have the best model garage door, it now sounds like it's the best out there. You've definitely got my future business and I will refer you to my friends and family. Thank you!

Lorena Egan

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Although it seemed a little pricy, the technician was polite, friendly, knowledgable and extremely professional. I highly recommend this company. I have not used any other company for my garage, but I have never had any complaints about this one. (other than the price!)

Grace Lee

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

5 stars -- Barry is terrific!

Susan Gershowitz

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I found this company online and was able to get an appointment easily. I liked that the company gives you the picture of the technician who will come to the house for security reasons. He was knowledgeable and the repair was fast, although I felt it was a little expensive. I will use this company again.

Michael Manyak

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Barry arrived promptly for my scheduled appointment after a call to say that he was on the way. My repair issues were quickly and expertly addressed. Barry also took the time to check all my doors and perform some safety tweaks that made my doors optimally functional. I'm a very satisfied customer.

Flora Wharton

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I learned about Precision from Angie's List. My repairman was Barry and I was very happy with the job he did. I was hoping to get him and I did. He is knowledgeable, respectable, honest, and did a great clean up job. I would definitely use him again.

Fred Morris

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Very quick repair. Tech knew exactly what the problem was and fixed in a timely manner. Cost was more than I expected but the work was done very well.

Mark Behme

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Barry was most polite and efficient when discussing the work to do and performed the work fast and effectively. My garage doors work effortlessly now for the first time in decades! Thanks so much.