Washington DC Area
(202) 684-7282
Bethesda | Silver Spring Area
(301) 893-7659
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Clinton Area
(301) 485-6848
Gaithersburg | Germantown Area
(301) 363-4052
Laurel Area
(301) 358-0637
Edgewater Area
(410) 260-0966
Waldorf | La Plata Area
(301) 747-3185
Frederick Area
(301) 620-0488
My garage door stopped working on Saturday afternoon, and I managed to scheduled an appointment with the Precision for next day, Sunday. Derrick called and came within a set timeframe and inspected and repaired my door. He provided an excellent service and showed me how manually open and close the door and explained about a need for lubrication. It was costly but I am pleased with outcome.
- Inna Williams
Ronald Cross was the technician who installed my Garage Door opener. He also gave my garage door a "tune up". He clearly explained everything to me before the work was started. Answered all of my questions and very professional. OUTSTANDING service! Thank you.
- Janice Oliva
Brian called before arriving to let us know when he was coming. He was courteous, knowledgeable and efficient. This is the company we always use for garage door issues.
- Paul Desaulniers
Very pleased with the service. Ron did an excellent job and kept me informed throughout the process.
- Kevin Geraghty
Awesome service!
- Marisa Smith
Googled garage door repair, Precision had most stars and great reviews.. No need to wait for parts, fixed within 2hours… Great choice, will recommend.
- Delores Steed
Excellent service provided! Technician was knowledgeable and very professional.
- Richard Rosa
Derek was very professional knowledgeable and courteous I would highly recommend you all
- Adam Weschler
The repair went very well. Craig was very professional and knowledgeable. He quickly diagnosed the problem and had all the materials with him to complete the repair right away. It is great to have my garage door opener working again.
- Scott
Best service I have had in a long time. Highly recommended.
- Matthew Graham
Service from Mr. Jay was outstanding. Thank you very much!!
- Harry Brooks
Excellent work
- Charles Jacobs
Technician Tito was professional, courteous, and thorough.
- Alton Sumner
Wow, unbelievably poor experience. I had to ask the technician, Rob, to leave my premises before we even got started. It was a simple fix, one roller and a cable. He kept saying he had to replace all the rollers cables, springs and motor without even examining the door. He was incoherent at best and kept asking me how I wanted the door fixed. Finally, I told him we are cancelling the appointment and to leave. 30 minutes later, the guy is still wandering around my garage. I had to tell him to leave again!! Avoid this company and use a smaller local company, trust me. Worst home repair experience I have ever had.
- Bob Ryan
Technician arrived early and was incredible. Service and price was great!
- Jeff Buurton
I was not happy The amount of money charged and only one remote for a 2 car garage. I have had several repairs during the lifetime of this home and never has that ever happened
- Kevin Jackson
We were VERY happy with the service your company provided. From scheduling to the end, services were comprehensive and no attempts to provide unnecessary or unneeded services with costs VERY reasonable. I liked that you immediately emailed me the name and picture of the tech for safety reasons. The best part was the tech Elijah B. He was honest, pleasant with an obvious good work ethic. He explained everything including options for the repair job. We VERY highly recommend your company and particularly tech Elijah.
- Ron B
Precision was on time and fixed the issue I had with the garage door. A job well done by a knowledgeable and nice technician.
- Rex Haverty
Austin called to say he was on his way. Upon arrival he greeted me & asked about my concerns. He examined my existing garage system & presented his findings. I discussed all options then made my choices. Austin worked diligently & seamlessly installing my new garage system. He answered my numerous questions in such a calm & patient manner. When he completed my install I was so happy to be able to utilize the garage door opener again. The manual system was so stressful. Austin was a very professional & knowledgeable Technician who I would recommend to anyone. Thank you for sending him out.
- Olivia DeWitt
I used Precision to install my garage openers when I purchased my home in 2020. They did an excellent job. So when my door gave me an error, I called them for service. They came out the next day and did a fantastic job explaining the error, how to fix it, and what to watch out for going forward. It was a thorough and educational experience. I find Precision very good at what they do and trustworthy.
- Paulette Brown
We originally chose Precision a year ago to replace our old wooden garage door after reading multiple reviews of several companies. After meeting with Precision's representative, we felt that Precision was the best choice. The new door, track, and nylon rollers have been a great improvement, and wonderfully quiet compared to the original. That is important for us because the garage is located under part of our living quarters. The door has operated flawlessly up until recently, when the wall mounted openers started malfunctioning. We called yesterday for service, and first thing this morning Tavon was here to repair it. He determined that both wall openers needed replacing. While installing the replacements, he went over several things about the door with me that will help in the future, should the issue arise again. I was curious about why the door occasionally was slow going up and down, and Tavon explained that this is normal when the battery backup kicks in if the electricity goes off to the opener. Considering the storms and electrical interruptions that have occurred over the past month that have affected other items including our HVAC, I am glad we decided to have the battery back-up option added when we had the door installed last year. Although our service call today was a couple of weeks beyond the end of the warranty period, Tavon did not charge me because he felt that the wall openers should have lasted longer than they did. Now that is what I call service!
- William Gasser
Austin is a very professional and knowledgeable contractor. Before he fixed my broken spring he checked over my entired garage system. I was shown some worn-out pieces that need to be replaced now or in the near future. Austin explained what could happen if I waited to long for the repairs so I agreed to change the parts. Thank you for your expertise
- Robin Felder
Overall, the service was okay. I was disappointed that the service repair man charged me an extra $200.00 for a tune up, which he said was required in order to replace the plain loop cable. I didn't feel like I had any other choice but to accept that charge because he told me that in order to replace the cable, that he had to loosen the tension on the garage spring and after replacing the cable, he had to tighten the spring, and this is considered a tune-up. I think this should have been considered a part of the job of replacing the cable. I'm still not sure how loosening the spring and tightening the spring can be considered a tune up, however, what could I say. Also, when the repairman was about to leave, he told me that I had to open the garage door manually, because the track was off and he did not have any track with him. After I told him that I had to use the garage door opener and I expected the repair to include correcting the problem, he fixed the track. If my situation wasn't an emergency, I would probably have gotten another estimate to be on the safe side, because when I got the first estimate, he recommended replacing everything with exception of the garage door, which he said would cost me over $1,500. I hope this is helpful.
- Denice Johnson
Chris L. was the technician that replaced our garage door opener and also added struts to stiffen both doors. Installation of the replacement opener, original to home in 2006 was very easy and the rail and belt were reused because of a previous replacement. The work was to stiffen the doors was difficult because of their age, but completed to our satisfaction. Sincerely, Bill DeHoff
- Bill Dehoff
Chris L. was extremely helpful and efficient. He made sure we knew what he was doing during each step of the process. We highly recommend using Chris L. and Precision Garage Door Service.
- Joe
We had used Precision Garage Door previously and were satisfied. Telephone communications, for scheduling, were excellent and they expedited our service when requested. The service was performed by Tavon, who was courteous and knowledgeable. He even went back to the warehouse when he discovered that our door was larger than standard to get the appropriate cables made. And this was on Saturday when most are closed! Thank you Precision.
- Louis Cobuzzi
I've used Precision years ago for garage door repair. I remembered the excellent service they provided then and decided to call them again when I needed repair work done. Tayvon, who came to do the work, did a great job and was very kind and respectful. Clearly explained the problems and the work that needed to be done.
- Perry Conley
Our opener failed and we had Brandon out to replace it. He was excellent. He knew the products and options. Reviewed my home setup and suggested a few options taking the time to explain the differences in warranties as well as product options. Made the decision easy and the process was wrapped within an hour. Brandon is old school customer service when you could go with a trusted company and get installation and support in one call. Definitely a recommended company and tech.
- James Whithead
Very knowledgeable and thorough. Did excellent work and addressed all of my concerns during the replacement process. Would highly recommend to anyone with garage door issues.
- Ray
A spring on our garage door broke and the door failed to operate. Chris did a thorough analysis of the entire garage door system and recommended new springs, rollers, bearings, and other moving parts. He gave us an estimate within 15 minutes, and, after getting our approval, did a complete upgrade to the entire system within about 90 minutes. The garage door now works perfectly. We are very pleased with the entire experience and the end result. Chris and his co-worker did an outstanding job.
- Joseph B
Gabriel D
Elijah B
Austin A
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