Read what people are saying
about Precision Garage Door
Precision Garage Door of Washington DC Maryland Suburbshas received 3271 reviews, averaging 4.87 Stars:
Gaithersburg, MD
Very pleased with the professional personality and knowledge Jay the Technician had on my repair. I would definitely use Precision again for anything garage door related!
- Lou Forbrich
Product:
Precision Door Services always delivers great, impeccable and professional service and absolutely know the mechanics of garage doors! I am grateful for the service and the product they provided for my home.
- Paul Schneidmill
Service person was very friendly and competent. Fixed my problem.
- George Larkin
Came back from trip and garage door would not open. Could not get cars out. Called at 7:00pm and a lovely girl answered the phone! She set me up with an emergency visit the next day! Tito Cruz came and he was so amazing! Went over everything in detail and explained what needed to be done! He was so professional knowledgeable and so accomplished and wonderful! Can’t thank everyone involved enough!!
- Susan Green
Gaithersburg, MD
Getting a quote for garage door replacement. Everyone was courteous, prompt and knowledgeable.
- John Cornell
Damascus, MD
My technician Tito Cruz came to the house and was able to fix the problem 100% to my satisfaction, but more importantly to me this particular visit was he was able to resolve another issue of me not being able to connect to the MyQ app in order to open and close the garage door remotely. This extra step, that Tito helped with and was just a request from me while at my house, will now allow me to have the ability to do that and I really appreciated him working with me and being able to do something that several technicians in the past have not been able to achieve.
- BJ Beckmann
Upper Marlboro, MD
Great service and very professional.
- Arlena Williams Smith
Excellent job (George). So far so good Ms. Barbara Murray and I are very satisfied and would recommend Precision to anyone.
- Theresa Butler/Barbara Murray
Product:
Precision Garage Door installed my door opener and has serviced it when required for many years. I can always get service quickly, usually the next day. The technicians are always courteous, professional and very knowledgeable. They thoroughly evaluate the problem and quickly and efficiently resolve it. They make suggestions for maintaining the door and opener properly, and always make sure all my questions are answered. I highly recommend them! David Ross, Silver Spring, MD
- David & Joann Ross
I can’t thank Nick enough and the team at Precision enough for the exceptional service they provided for my family’s car garage. From start to finish, they were professional, honest, and incredibly skilled. Our car garage springs were in a terrible condition and they diagnosed and repaired it quickly without any unnecessary upsells. What really stood out was their transparency—they took the time to explain the problem and the solution in a way that was easy to understand. The pricing was fair and the work was done efficiently without compromising quality. Beyond the technical expertise, they treated us with kindness and patience, which made a stressful situation much easier. It’s rare to find a garage service you can trust wholeheartedly, but Nick and team has earned our loyalty. If you’re looking for honesty and reliability, look no further. We’ll definitely be returning for any future car garage needs!
- Calvin Peters
Product:
Accokeek, MD
Im truly happy with my service today, It was a pleasure having Jay he come out today to work on my garage door. He was on time and finished in a timely manner which I appreciated it. I made my appointment on time yeah! Thank you Precision I will definitely recommend my family and friends.
- Lavourn Mensai
Product:
Germantown, MD
The guy who fixed my garage today was very nice and experienced. He only needed a little bit of work and it was done, even spraying some lubricant to reduce the noise.
- MINH NGUYEN
White Plains, MD
Very professional and informative
- Sylvia Whitfield
Upper Marlboro, MD
Awesome service!…professional techs
- Damion Parks
Rockville, MD
We have now had two great experiences with Precision.They are quick to respond to a repair need which is much appreciated given we were manually opening the door! We had a surge issue and Jay quickly addressed the issue and gave us a suggestion to try and prevent it in the future. Just like the last tech, Jay was great as well. We will continue to use Precision and highly recommend them.
- Stephen Stapleton
Dickerson, MD
The technician Jay was very polite, friendly, and professional. He was able to fix our garage door even though our rescue dog kennel made it a very tight space to work around. He was still able to get everything successfully fixed. Thank you.
- Cayce Werts
Waldorf, MD
Tyrone Horton was our technician and he was excellent. Very professional and courteous. He was very prompt and explained everything involving our new garage door openers. The whole process was done in a timely manner and was completely cleaned up. I would highly recommend Tyrone.
- Lisa
Product:
Excellent service provided by Jay Constantine. He replaced the old garage door opener, exchanged the chain with a belt, and reprogrammed the keypad and remote. He was courteous, quick, and efficient.
- Daniel Shriner
Product:
Upper Marlboro, MD
I searched the web and found you guys were highly rated. The techs that did my repair were top notch, they explained everything, were down to earth, and easy to talk to. I will definitely be back when my other garage door requires service.
- Delroy Burton
This was the 2nd time that Rob Cross has come to work on our door(different issues each time). He was very professional, on time and very knowledgeable. He explained what could have cause our issue but also provided cost estimates for options to replace our opener in the future since it is over 16 years old. We appreciate Ron!
- Charles Boyd
Boyds, MD
I had an appointment scheduled with Jay between 3:30 PM and 6:00 PM. Around 1:00 PM, he called to ask if I was available earlier. I told him I wouldn’t be leaving work until 2:00 PM, but I didn’t clarify that I wouldn’t be home until around 3:30 due to my longer commute. Jay arrived shortly after 2:00 PM, assuming I’d be home soon. Unfortunately, a heavy storm hit, and I didn’t get home until 3:55 PM. Around 3:15, he called again, but the rain made it hard to hear, so I just shouted that I’d be home by 4:00. I didn’t realize he had already been waiting close to an hour, thinking our appointment had effectively moved up. At 3:25, I received a text saying he would need to reschedule. At the time, I was frustrated, thinking he showed up too early and then canceled—when in reality, it was a mutual miscommunication. To be honest, I didn’t handle the situation well. I was upset, and my frustration came out unfairly. Despite the confusion, Jay remained calm, professional, and respectful throughout. He ultimately returned, completed the garage door repair efficiently, and handled the whole encounter with great professionalism. I appreciate Jay for keeping his composure and following through on the job. He demonstrated excellent customer service, even when I didn’t make it easy. The total price of the repair was $1,423 to fix the door panel, springs & pulleys.
- Chris Mendez
Germantown, MD
Tavon Flowers the Technician came to service our garage. He was extremely professional, polite and courteous. He took the time to thoroughly explain the task on hand and how much it'd cost before he started. It was a pleasure having him service out garage.
- Mac Moyo
My name is Eric, and I recently contacted Precision about an issue with my garage door. They sent Brent to assess the situation, and I couldn’t be more pleased with the service I received. Brent exceeded my expectations—he quickly identified the problem, explained the cause clearly, and took care of it efficiently. He was courteous, professional, and extremely knowledgeable. I will absolutely call Precision again in the future and would be glad to have Brent handle the job.
- Eric Thompson
Fort Washington, MD
My technician, Brent Evans, was awesome. He had all the supplies he needed to get the job done in one trip. He is appreciated.
- Jacob Byrd
Washington DC, DC
I am impressed by the excellent customer service I received. The technician who inspected the problem easily diagnosed what I needed and he installed new sensors and rollers efficiently and in good time. He was careful to add lubricant ensure the rollers moved smoothly. He is friendly and helpful, and I was glad to have him perform the service. I highly recommend Precision!
- Robert Richardson
Product:
Craig T and his brother came out to my home because the builder grade opener was done for. They inspected everything and gave me multiple options for repair. They did not try to upsell me in any way. Once we agreed on which option to go with, they had everything in the truck and fixed everything in about an hour or 2. I highly recommend you doing business with Precision.
- Vincent Lewis II
Clinton, MD
Brent is excellent. He fixed our garage door instantly and explained everything.
- Sheryl Deguzman
We had FANTASTIC service from Jared. He was friendly, professional, informative and helpful. The work was done quickly and efficiently. We love the product and are so happy with the new motor he installed. In general a complete five star experience. Very very glad Precision Door is in our lives!!!
- Laura Miller
Punctual, knowledgeable, efficient and respectful. We'll definitely use Precision for future garage door needs.
- C. Smith
I'd like to express my gratitude for the outstanding service I received. The Technicians professionalism, prompt attention, and courteous demeanor were greatly appreciated. I'm pleased to say the issue was resolved efficiently, reflecting the high standards of your organization. Thank you for your exceptional service!
- Felicia Woods