Garage Door Repair in Washington DC Maryland Suburbs - Page 10

Christopher Hunt

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Customer service was exceptional. My technician was friendly and displayed expertise in his abilities to service my garage door. Ron provided a clear understanding of the problem along with the necessary details to address and fix the problem. He suggested and explained in detail everything he needed to do to repair the garage door. He was able to clearly identify the issues and reported them to me verbally and visually. Ron made recommendations for routine maintenance that would improve and extend the life span of the overall functioning of the garage door.

Bob Gans

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Jay was great - gave options, explained them well, and did great work replacing multiple parts for us. All with a smile! Great experience with Precision. Thank you.

Matthew Main

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Trevor was excellent! He highlighted all our options and made great suggestions to ensure we would be happy with our project. Highly recommended!!!

Tamisha Smith

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I want to thank Fred for his amazing customer service. First and for most Fred called me to inform me that he was on his way but then he ask me if I wanted any coffee or anything from the store A1 services please tell me what company does that on top of that he walked me through everything I needed to know about replacing me garage and install of opener. Thank you so much Fred for an amazing customer service experience with Precision Garage. I am going to enjoy doing business with you guys and hope that the installers are as awesome as Fred.

G. Williams

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Brent did a great job! Took time to explain the problem and the process.

Jonathan Streeter

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Jay was amazing, very friendly and helpful. Would use him again and would recommend him to others.

Phillip Barsky

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Technician called when he was on his way. Solved the problem with an adjustment of the chain belt. Quick and easy repair- will use them again.

Cary Schulberg

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Excellent, fast service. Jay was friendly, very helpful and solved the issue quickly. Thanks again!

Shelly Galloway

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Robert (from Arbutus) was great!! He phoned to let me know he was on his way. He phoned to let me know when he arrived. My 20-year-old Garage door belt broke, and he gave me three options with pricing. He was honest, efficient, and very professional. I would highly recommend this company.

Robert K

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Excellent service! Ron Cross was very patient and professional as he walked me through the needed repairs, which included a new motor and new cables. He did not pressure me to purchase anything unnecessary and provided me with some best practices for maintenance. I was also very grateful that he had all the needed parts and equipment and was able to complete the job in a few hours. We are so pleased with Ron that we will use Precision for any future repairs. Thank you!

Malcolm Edelin

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Brent performed an amazing job today providing excellent customer service while teaching me the importance of garage maintenance.

Adrienne Henson

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

So far so good with this company. They arrived a little early which is always a plus. Explained everything that was wrong and the corrections. For a company I just found online I must say im impressed

Richard Williamson

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

On time, very friendly. Fixed the issue. I’m not confident it will be a long term fix however. When I initially called I was told the “come out” fee was $60. My total was $300 including $90 for a new generic remote and $200 for a “tune up” that took much less than an hour. What was included in the 60, why was it not on the bill? Also I prefer folks tell me as they do work what it will cost instead of a surprise. What work is included in the $60? Not clear.

Donald Smith

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Nick was awesome! I would recommend he and Precision Garage Door to everyone.

Ruth Choate

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Brent inspected the garage door and quickly discovered the damage to the garage door hardware. He showed me options as well as estimates for the replacement of the damaged parts. He did a fantastic job and was a pleasure to work with. I will definitely use Precision in the future.

Trevor B

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Excellent service. Quick turn around time. Drove my car into my door and in only 3 days a new door was installed. Thanks Frank ! He came on Satirday the very next day after my call at 8 PM the nnight before to take measurment. This A1 service is so hard to find. Love my new door ! Wish i could give a 10 star. Your company rocks !!!! Thank you.

Laura Ramos

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Over the years, we’ve had a few issues with our garage door and Precision has always come through. We will continue to use them for any issues. They always provide great customer service and the technicians are always happy to answer our questions when they are here.

Betty Ann Drogula

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Your representative, Jay Constantine, was here today. He was on time and called ahead. He was very knowledgeable and answered all my questions. He took the time to understand my circumstances and wishes ad gave me good advice. Therefore, I purchased a new door.

Diane Tachmindji

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Excellent tech ( Jay). Explained all well. Efficient. This install was to replace previous door opener with Wi-Fi LED Garage Door Opener do that with power loss, the mechanism will continue to work for 5 openings and closings before need to recharge VS manual operation which I had previously ( and with a reinforcing horizontal steel bar on the door, it was too heavy to lift and difficult to reach to close).

Isabel Varela

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I was very impressed with the top customer service and professional demeanor of the technician (Jay Constantine). It's great to see a business that takes customer experience seriously, which seems to be rare these days. I highly recommend

Tom Vegella

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Professional

Laverne Webb

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Jay arrived before the time quoted. He was proficient knowledgeable and got right to work with repairs. He explained everything clearly to us. Would call on him again, very personable!

CB

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Excellent Service and professionalism from the technician. He assessed the situation and gave a good estimate. He then went to work replacing the opener and supporting system, and gave my wife and me a tutorial when he was finished.

Mary Harmon

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Tyler was great. He talked me through what needed to be done to fix my garage door. He was very courteous and professional and did great work.

Denean And Norman Fields

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I believe that the technician tried to overcharge my wife for a simple garage repair. 2 torsion springs needed to be replaced...the left one broken...gave 3 different repair estimates ranging from 23 hundred dollars to 19 hundred....the door is only 6 years old....said bearings were bad,tension wires and pullies defected...generally the steel door was bad....actually had another technician come out and replace the 2 springs and inspect door....door in good condition

May Catlett

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Very good and nice person. Will use him again.

Debra Posey

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Great turnaround and quick repair. Very professional- would recommend to anyone needing a repair.

Mark

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

The technician (Jay) who came to our house was very friendly and knowledgeable. He didn’t pressure me into buying anything but explained the situation with my opener carefully and showed me what was going on. He was great.

Gary Katz

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I actually called Gaithersburg. My expectations were not met. Jay was professional but we started on the wrong foot. I did not expect to need all the items he suggested. I thought he was overselling. That it's likely that one needs to replace more parts should have been mentioned when I first called. The price of the springs were higher than the highest range given to me. I could tell that Jay was annoyed. And thus, I did not feel good about the experience. A more realistic expectations about total price ( i.e. needing to replace multiple parts) would have made for a better experience. The live operator when I called was very important in choosing Precision.

Valencia Jenkins

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

This was done in a timely manner. Technician very professional and knowledgeable. The only problem was the cost. Extremely high for my budget. Great service.