Garage Door Repair Reviews in Washington DC Maryland Suburbs (Page 10)

I can’t thank Nick enough and the team at Precision enough for the exceptional service they provided for my family’s car garage. From start to finish, they were professional, honest, and incredibly skilled. Our car garage springs were in a terrible condition and they diagnosed and repaired it quickly without any unnecessary upsells. What really stood out was their transparency—they took the time to explain the problem and the solution in a way that was easy to understand. The pricing was fair and the work was done efficiently without compromising quality. Beyond the technical expertise, they treated us with kindness and patience, which made a stressful situation much easier. It’s rare to find a garage service you can trust wholeheartedly, but Nick and team has earned our loyalty. If you’re looking for honesty and reliability, look no further. We’ll definitely be returning for any future car garage needs!

- Calvin Peters

Im truly happy with my service today, It was a pleasure having Jay he come out today to work on my garage door. He was on time and finished in a timely manner which I appreciated it. I made my appointment on time yeah! Thank you Precision I will definitely recommend my family and friends.

- Lavourn Mensai

The guy who fixed my garage today was very nice and experienced. He only needed a little bit of work and it was done, even spraying some lubricant to reduce the noise.

- MINH NGUYEN

Very professional and informative

- Sylvia Whitfield

Awesome service!…professional techs

- Damion Parks

We have now had two great experiences with Precision.They are quick to respond to a repair need which is much appreciated given we were manually opening the door! We had a surge issue and Jay quickly addressed the issue and gave us a suggestion to try and prevent it in the future. Just like the last tech, Jay was great as well. We will continue to use Precision and highly recommend them.

- Stephen Stapleton

The technician Jay was very polite, friendly, and professional. He was able to fix our garage door even though our rescue dog kennel made it a very tight space to work around. He was still able to get everything successfully fixed. Thank you.

- Cayce Werts

Tyrone Horton was our technician and he was excellent. Very professional and courteous. He was very prompt and explained everything involving our new garage door openers. The whole process was done in a timely manner and was completely cleaned up. I would highly recommend Tyrone.

- Lisa

Excellent service provided by Jay Constantine. He replaced the old garage door opener, exchanged the chain with a belt, and reprogrammed the keypad and remote. He was courteous, quick, and efficient.

- Daniel Shriner

I searched the web and found you guys were highly rated. The techs that did my repair were top notch, they explained everything, were down to earth, and easy to talk to. I will definitely be back when my other garage door requires service.

- Delroy Burton

This was the 2nd time that Rob Cross has come to work on our door(different issues each time). He was very professional, on time and very knowledgeable. He explained what could have cause our issue but also provided cost estimates for options to replace our opener in the future since it is over 16 years old. We appreciate Ron!

- Charles Boyd

I had an appointment scheduled with Jay between 3:30 PM and 6:00 PM. Around 1:00 PM, he called to ask if I was available earlier. I told him I wouldn’t be leaving work until 2:00 PM, but I didn’t clarify that I wouldn’t be home until around 3:30 due to my longer commute. Jay arrived shortly after 2:00 PM, assuming I’d be home soon. Unfortunately, a heavy storm hit, and I didn’t get home until 3:55 PM. Around 3:15, he called again, but the rain made it hard to hear, so I just shouted that I’d be home by 4:00. I didn’t realize he had already been waiting close to an hour, thinking our appointment had effectively moved up. At 3:25, I received a text saying he would need to reschedule. At the time, I was frustrated, thinking he showed up too early and then canceled—when in reality, it was a mutual miscommunication. To be honest, I didn’t handle the situation well. I was upset, and my frustration came out unfairly. Despite the confusion, Jay remained calm, professional, and respectful throughout. He ultimately returned, completed the garage door repair efficiently, and handled the whole encounter with great professionalism. I appreciate Jay for keeping his composure and following through on the job. He demonstrated excellent customer service, even when I didn’t make it easy. The total price of the repair was $1,423 to fix the door panel, springs & pulleys.

- Chris Mendez

Tavon Flowers the Technician came to service our garage. He was extremely professional, polite and courteous. He took the time to thoroughly explain the task on hand and how much it'd cost before he started. It was a pleasure having him service out garage.

- Mac Moyo

My name is Eric, and I recently contacted Precision about an issue with my garage door. They sent Brent to assess the situation, and I couldn’t be more pleased with the service I received. Brent exceeded my expectations—he quickly identified the problem, explained the cause clearly, and took care of it efficiently. He was courteous, professional, and extremely knowledgeable. I will absolutely call Precision again in the future and would be glad to have Brent handle the job.

- Eric Thompson

My technician, Brent Evans, was awesome. He had all the supplies he needed to get the job done in one trip. He is appreciated.

- Jacob Byrd

I am impressed by the excellent customer service I received. The technician who inspected the problem easily diagnosed what I needed and he installed new sensors and rollers efficiently and in good time. He was careful to add lubricant ensure the rollers moved smoothly. He is friendly and helpful, and I was glad to have him perform the service. I highly recommend Precision!

- Robert Richardson

Craig T and his brother came out to my home because the builder grade opener was done for. They inspected everything and gave me multiple options for repair. They did not try to upsell me in any way. Once we agreed on which option to go with, they had everything in the truck and fixed everything in about an hour or 2. I highly recommend you doing business with Precision.

- Vincent Lewis II

Brent is excellent. He fixed our garage door instantly and explained everything.

- Sheryl Deguzman

We had FANTASTIC service from Jared. He was friendly, professional, informative and helpful. The work was done quickly and efficiently. We love the product and are so happy with the new motor he installed. In general a complete five star experience. Very very glad Precision Door is in our lives!!!

- Laura Miller

Punctual, knowledgeable, efficient and respectful. We'll definitely use Precision for future garage door needs.

- C. Smith

I had such a great experience Precision Garage Doors—from consultation to install. My initial technician Mr. Tyron Horton was extremely knowledgeable and patient. He answered all of my questions with ease. He advised me on the products that were best suited for my needs and I couldn’t be happier. I had an issue that was unrelated to the initial install and Precision accommodated my schedule and made sure that my concerns were addressed. The technician Brent was excellent to work with and I truly appreciate his recommendations, expertise and patience. I am definitely returning for all of my garage doors needs!

- Janetha Jones

The tech was very professional and knowledgeable. He gave a full explanation of his assessment and an estimate for repair with no pressure to act immediately. Our garage door will need to be replaced and we will have Precision do the work.

- Lisa Oswald

Brent Evans was my service technician. I informed him of my concerns about the noise my garage door opener was making. He checked it out and determined by the age of the garage door opener (23 years old) the way to eliminate the noise was to replace it with a newer model. He suggested the Liftmaster Model 84505R w/Wi-Fi and Camera. He informed me of the total cost and the length of time for the installation. He even assisted me in setting up the app on my phone. Mr. Evans was prompt, professional and very informative. I was very pleased with the garage door opener installation.

- D Hughes

Jay called and arrived earlier than our appointment time which was perfect for us. He did a thorough assessment of the garage door opener, made a few adjustments and insured that the door was functioning properly before he departed. No charge! Jay was courteous, knowledgable and informative. He worked efficiently and quickly.

- Lori Adams Chabay

The service technician (Jay Constantine) was very personable and knowledgeable. He told me my garage door would not open fully because the cable is slightly frayed. He showed me the trouble spots in my garage door and reprogrammed it so it would open and close again. He also mentioned that I may be needing a new garage door in the immediate future.

- Ron Graye

Called Precision and a technician came out the next morning. Our 30 year old Liftmaster opener no longer functioned properly and need replacement. Ron, the technician, discussed my options, quickly replaced the old opener, and ensured I understood it's functions. Her was extremely helpful, knowledgeable, and efficient as well as friendly. I highly recommend Precision of Laurel.

- Tim Killebrew

I called Precision after I received a quote from a different company. Precision's price was a quarter of what the other company was saying!! And they arrived within 30 minutes after I placed an inquiry. Jared was so nice and efficient and did a great job on replacing our motor and 'track.' I would definitely recommend this company!

- Ginger Moss

My garage door collapsed! The company sent Ron--a great no-nonsense technician who fixed everything just like the expert he is.

- Richard Kaufman

Great, prompt service. Excellent people. Technician was the best. I would certainly use them for any garage issue.

- Martin Schaffer

Our technician was on time. He took the time to explain everything to us both before and after the job. He brought everything with him that he needed to complete the job.

- Linda Short