Garage Door Repair in Washington DC Maryland Suburbs - Page 107

Steve Philips

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Barry was very professional and he knew a lot about garage doors. He was able to fix my problem in no time. He also fixed the lights on my door opener. When I saw the video that showed you guys had all the parts needed on the truck - it made my decision to use Precision easier!

Carol Hosfeld

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Dear Office, I just spoke with Carol Hosfeld in regards to her service call today. She said she is very pleased with the service and she will definitely use us again. Kristi M Precision Call Center

Edgar and Anita Cohen

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Mr. Hall, I just wanted to say that Anita and I were impressed on the very quick response to our garage door problem. Not only was one of the springs broken, but the wooden bracket holding up one side of the door track was also broken. Your technicians are true craftsmen. In a very short time, they evaluated the problem, made a proposal, and then executed it in short order. We are both very glad we called you. If there is any other problems (such as the operator needing replacement), you get called right away. Thank you.

Wendy Haig

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I wanted to praise Mike who came to our house today and worked on two garage doors for us. He was FANTASTIC. What a fabulous attitude. He had a lot of coordinating to do for us with overhead door issues and new devices and he stayed calm and got it all done! He was patient, and friendly and kept me in the loop. He is a great company asset and representative. Thanks!

Alan Rochlin

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

It's a pleasure to do business with your organization. From first phone call to the repairman's arrival employees have been polite, helpful, efficient and punctual. Barry was a complete delight. He called in the morning to confirm his arrival time; he came at the exact moment he had promised; he fixed the problem easily; he was delightful, engaging and courteous. We called because we'd had a similar good experience with Precision several years ago. We won't hesitate to recommend you to friends and neighbors.

Inge-Lise Sheppard

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Mike did a great job in no time and was very personable. I would certainly recommend both Mike and Precision Door Service.

Addie Allen

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Thanks very much for a job well done in a timely manner. Very please with your services from scheduling an appointment to the service technician arriving on time. Thanks again.

Addie Allen

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Thanks very much for a job well done in a timely manner. Very please with your services from scheduling an appointment to the service technician arriving on time. Thanks again.

Caroline Lesho

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Mike came today to install two openers and rebuild both doors. He was very knowledgeable and professional and did a great job! I very much appreciate his expertise and hard work!

David Carpenter

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Technician was polite and while he told me what was available, he did not try to sell me a lot of unneeded repairs. He was appropriately friendly. He showed up a little early and the job was completed quickly. I will use this company again if the need arises.

Phillip Parker-Walker

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Barry was great! He explained everything very clearly and the price was well within the range I was quoted on the phone. The repair was very quick and Barry took the time to show me how to maintain my door properly in the future. I will definitely use Precision again for my garage door needs. Thanks!

James Taylor

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Technician was there on time and completed work in a timely manner. Replaced springs on two doors, adjusted, and they both work great. I would use company again if and when need arises.

Evan Weisman

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Barry was very knowledgeable, arrived on time, and performed the work promptly and professionally. I would highly recommend Precision for a garage door repair.

vince jacobs

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I had 2 garage doors rebuilt and 2 openers installed. Total cost was about $2500. My technician was Alan. Overall I was very satisfied with their customer service, promptness, and quality of work. Of note was Alan. You could tell he took a lot of pride in his job and it showed on his work and attitude. I will recommend him to others and will call on Precision again for future needs.

Phillip Fletcher

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Precision was recommended by the "Homeadvisor" website. The service was scheduled for 9AM today. I received a call from the office at 9:05AM saying the technician would be late and would call when he was on his way. In the meantime I went to another appointment whereas the technician called at 10:30AM saying he was at the property. I got back to the property in 15 minutes. He diagnosed the issue and made some suggestions such as servicing the current parts and purchasing a new door system. He left the name of your estimator so I can contact the owner to decide what they wanted to do. Technician was knowledgeable.

Tremaine Brown

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

The technician came and quickly addressed the problem, He fixed it in a matter of minutes, he was very competent. The only small complaint would be that he was a little late but He fixed it so fast that it didn't even matter. If my garage door opener malfunctions again I will call Precision doors again. I really appreciated that fact that I could look up the person that was going to come, it made me feel safer.

Pamela Senda

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Barry and his partner were fabulous! They both were very professional, clean and neat when doing repairs and very knowledgeable of the products. Highly recommend them!

Jeff Kurtz

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

The service technician arrived on time and fixed the garage door. I was very pleased with the service.

Richard Wilkinson

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

The spring repair and other necessary, safety repairs were performed in a timely and professional manner with 5 stars.

John Stevens

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Called ahead and showed up on time. They quickly assessed the situation, showed me the problem, and explained the needed repair. They told me what the cost would be before beginning the work. In addition to addressing the immediate problem, they determined what had caused my problem in the first place and rectified that situation to prevent a recurrence down the road. I was pleased with their work ethic.

Carol/ irwin Rubin

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Barry and his helper arrived at the expected time. They found and showed us the significant damage to our present closer and suggested several solutions. We accepted his suggestion about replacing the unit. He came back the next day and replaced the unit, replaced cables and demonstrated the use of the new system. The work was completed quickly and efficiently. We are very pleased.

Pranu Bhargada

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Great Service. Knowledgeable Repair man. Highly Recommended.

Chris Moore

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Things on the website that gave me confidence in Precision were the same-day service guarantee (which ended up being a bit misleading), the detailed info about 'Meet Our Team', and the customer feedback. Barry and Mike came out to repair my garage door which was experiencing a great amount of resistance and was not going up or down properly, even when the opener was disabled. Both gentlemen were EXTREMELY professional. Barry quickly diagnosed the problem, walked me thru the situation, and made specific recommendations as to resolution which included itemized costs. They worked quickly and when they were done my door worked better than it has in the past nine years! Regarding the same-day guarantee as posted on the website: I called a little before 10am but the soonest they could get a tech out was between 3pm-5pm the next day. I asked if that meant the service fee would be waived. After a very long time on hold, it was confirmed that it would be waived. However, when it came time to pay the bill and I questioned why the service fee was listed on the invoice (because I had been told it would be waived) I was told that the waiver couldn't be honored because the service I received was the re-build bundle (kinda like buying the value meal at McD's) and if the service fee was waived then I would need to pay for the re-build a la carte. So, in the end, there was no compensation for having to wait until the next day for service - I would have paid the same amount of money for the same service whether or not they came yesterday or today. I purposefully did not call another company to schedule same-day service (once I learned Precision couldn't come until the next day) thinking that I was being compensated $50 for waiting a day. I understand needing to be able to make a profit without giving away the shop but the same-day service guarantee is very misleading.

Herbie Cherner

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I would highly recommend Precision Door Service. They arrived as scheduled and explained what the problem was and corrected the problem immediately. They had all the parts available on their truck so the job was done without having to wait.

Wayne Shadow

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Percision was refered to me by Home Advisors, and on a scale of 1-5 stars I give you guys a (2). Your service tech Alan was VERY rude and came in with an attitude. He said that he had a lot of calls to get too and did not have time to explain things over and over to me. I told him that I would pay for this service call, and let him get going to his next service call.

Heraclio Cerzosimo

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Service man showed up during the service window, did the job as required, explained the details of the job being done and was very courteous. Excellent experience.

Frank Washburn

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Prompt courteous service....I have used Precision the last 3 times for repairs...definitely will use again!

Jim O\'Connor

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

The fact that it's taken me over 2 weeks to write this review is an indication of how busy I've been. The garage door in the basement of my daughter's townhouse began working erratically. I didn't have time to check it out, so following my son's recommendation (he used you guys for critical servicing on his garage door), I called your company. The scheduling was quick, and easily worked into my schedule. Barry arrived right at the appointed time. He was quick and efficient in the repairs - and had to replaced quite a few parts. I'm very satisfied, and more importantly, so is my daughter!

Sally Burke

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Barry was right on time, explained everything that he did, and was polite and professional. A good experience.

Nancy Forden

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I'd used Precision before, as it was recommended on our neighborhood listserve. The first time when Barry came out, he fixed the problem and didn't encourage me to spend money on something which he could remedy. Eventually, though, the system gave out and I needed a new motor. Thankfully, Barry came the same day I called and did a thorough, efficient job replacing the belt drive. I appreciate that he gave me price options too.