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OUR AVERAGE RATING 1 2 3 4 5 WITH 2,962 REVIEWS
OUR AVERAGE RATING
1 2 3 4 5 (2,962)

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Read what people are saying
about Precision Garage Door

Precision Garage Door of Washington DC Maryland Suburbs
has received 2962 reviews, averaging 4.87 Stars:
1 2 3 4 5
1 2 3 4 5
Date: 06/10/2015
Garage Door Opener Repair
Clinton, MD
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Darrell was excellent; very professional and knowledgeable. My garage door has never been so quiet after he adjusted it.

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A Response from: Harry

Thank you for your comments. We appreciate your business!

Service Provided:
Garage Door Opener Repair
Product:
Rollers
1 2 3 4 5
Date: 06/09/2015
Broken Garage Door Spring Repair
Potomac, MD
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Prompt service, excellent work, and I'm happy with the results.

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A Response from: Harry

Thank you for choosing Precision!

Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
1 2 3 4 5
Date: 06/05/2015
Garage Door Opener Repair
,
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Can I give 10 stars? :) I am not sure how I initially found you years ago, but I called last week when my garage door opener blew out after a lightning strike. Barry came out the very next day and installed a new unit. What a nice guy! He was efficient, explained everything -- just super. Unfortunately, there was a manufacturing defect in that unit, so when the door malfunctioned I called again--and once again, you sent someone right away. This time it was Brian--another super-nice guy, efficient guy! I told him that being nice must be a prerequisite to working at Precision! :) My unit was replaced and re-programmed and is working like a champ! I have been singing Precision's praises on my Facebook page, so you may get a few new customers. I cannot tell you how wonderful it is in this day and age to have a company that is so responsive, efficient, respectful, kind, and pleasant, and that stands by its work and products. It's rare nowadays. I've been a long-time customer and will be a customer for life! Keep up the great work!

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A Response from: Harry

Wow! We're so glad we were able to make your experience a great one! Thank you for choosing Precision!

Service Provided:
Garage Door Opener Repair
Product:
Springs
1 2 3 4 5
Date: 06/02/2015
Garage Door Repair
Accokeek, MD
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

This is the second time I have used Precision and I am extremely pleased with the prompt and excellent service. Alan T arrived on time, was very professional and satisfactorily fixed the problem. I love the fact that Precision does same day service. Will always recommend Precision... repeat business is the best business.

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A Response from: Harry

We love our repeat customers! Thank you!

Service Provided:
Garage Door Repair
Product:
Springs
1 2 3 4 5
Date: 06/01/2015
Garage Door Opener Install
Germantown, MD
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

We are disappointed with the handling of our broken remote especially after great service with instalation of auto door. I called twice about the inoperable remote, secretary promised return calls, I asked to have manager call back, time passed ..,

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A Response from: Harry

Thank you for allowing us to rectify this situation and ensure you are pleased.

Service Provided:
Garage Door Opener Install
Product:
Belt Drive Garage Door Opener
1 2 3 4 5
Date: 06/01/2015
Broken Garage Door Spring Repair
Germantown, MD
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Gary came and diagnosed the problem straight away. He was very pleasant and knowledgeable. I immediately saw the problem as he described it. In about 30 minutes he had completed the repair and I was very satisfied. Give him a raise! I wish every tech was as nice ! 5 ++

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A Response from: Harry

Garry's customers love him! Thank you for choosing Precision!

Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
1 2 3 4 5
Date: 05/30/2015
Garage Door Repair
Upper Marlboro, MD
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

5-Star rating! On May 19th Alan repaired our garage door and was absolutely outstanding. Great customer care and first rate professionalism. He was timely, answered all questions, and gave us a real sense that he knew what he was doing. We trust him and will only use Precision (Alan) going forward. In fact, we have already recommended Alan to our next door neighbor and believe they will call Precision to perform work on their garage door. We are a very satisfied customer.

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A Response from: Harry

Thank you for your comments about Alan and our company!

Service Provided:
Garage Door Repair
Product:
Springs
1 2 3 4 5
Date: 05/29/2015
Garage Door Repair
Gaithersburg, MD
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

4.5 stars.

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A Response from: Harry

Thank you for choosing Precision!

Service Provided:
Garage Door Repair
Product:
Cables
1 2 3 4 5
Date: 05/27/2015
Garage Door Repair
Gaithersburg, MD
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Excellent service. The tech, Brian, was very professional, very friendly and very knowledgeable. Very impressive - that doesn't happen very often anymore. The charges were fair also, as I had expected to pay much more than charged, even without the service fee. I would recommend Precision to to any friend or acquaintance, and if I need additional garage door service, I will be back. Good job.

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A Response from: Harry

Thank you for your comments about Precision and Brian. We aim to please every customer!

Service Provided:
Garage Door Repair
Product:
Rollers
1 2 3 4 5
Date: 05/27/2015
Broken Garage Door Spring Repair
Gaithersburg, MD
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

I had my broken spring replaced on one of my garage doors. Everything was completed in about 30 minutes. I am satisfying with the service you provided. The only thing I don't like is the price of the parts, I think it's too expensive (Spring $200, Center bearing $45+ labor). If the spring break again, I might well buy me a new garage door.

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A Response from: Harry

Thank you for choosing Precision for your garage door needs!

Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
1 2 3 4 5
Date: 05/25/2015
Garage Door Repair
Laurel, MD
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Barry did a great job and was very professional. After installation of a new opener, he spent an additional 30 minutes troubleshooting a problem with the door to make sure I was satisfied. Excellent service and highly recommended.

-

A Response from: Harry

We appreciate your business. Thank you!

Service Provided:
Garage Door Repair
Product:
Opener
1 2 3 4 5
Date: 05/23/2015
Broken Garage Door Spring Repair
Waldorf, MD
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Tech was polite and prompt, let him know the repair looks great.I was not available to see it before he left.

-

A Response from: Harry

Thank you for your business!

Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
1 2 3 4 5
Date: 05/22/2015
Garage Door Repair
Montgomery Village, MD
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Your website is very attractive and full with needed information, you were prompt to answer my call and have a service man (Garry) by the next day. I had somebody else looking at what he told me it was the problem (replace the garage door opener), but Garry came, did a few tests on the door and door opener, the problem was the door itself, he told me what it was needed to be done, gave me a quote that I agreed to it, did his job in less than two hour and my door is like brand new again, also, he told me that my door opener is great, no need to change it. Excellent job and I give Precision 5 stars.

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A Response from: Harry

Thank you for your trust in Precision!

Service Provided:
Garage Door Repair
Product:
Springs
1 2 3 4 5
Date: 05/21/2015
Broken Garage Door Spring Repair
Fort Washington, MD
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

The service was great. I would recommend Precision Door Service to family and friends.

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A Response from: Harry

We appreciate your business and your referrals!

Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
1 2 3 4 5
Date: 05/20/2015
Garage Door Repair
,
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

I have used this company a few times. Each time the technician was very professional and explained in great detail my issues. This last visit was from the technician, Barry. He was terrific. He was respectful, and very professional. He explained everything he needed to do to fix my issue. As he was fixing it he was walking me through everything he was doing. I highly recommend this company.

-

A Response from: Harry

Thank you for your continued trust in Precision!

Service Provided:
Garage Door Repair
Product:
Springs
1 2 3 4 5
Date: 05/17/2015
Garage Door Opener Repair
Accokeek, MD
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

This used to be the only garage door business I would deal with, so I have no idea what has happened. I have paid for two visits, the first (April 25th) I was told all I needed was lube (he didn't even do that) The second (May 16th), the technician made up three reasons for my issue... 1) a "jerker", 2) breaking in (over 5 years old), and 3) "sleep mode" (a total lie). I have now been charged for TWO visits, and my garage door STILL isn't repaired! Service performed: 1st time, absolutely NOTHING. Second time, 1 spring (of two) turned 1/2 turn.

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A Response from: Harry

Thank you for allowing us to correct this situation. In the future, please call and ask for the manager, if you are not completely satisfied. We will make it right.

Service Provided:
Garage Door Opener Repair
1 2 3 4 5
Date: 05/12/2015
Garage Door Opener Install
Rockville, MD
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

The opener was installed insecurely. Some of the connections between the drive and the door were not fastened securely. One was only fastened with a bolt, lock washer, and nut when the instructions call for a clevis pin and a round locking pin. This connection came apart after only 10 -20 cycles of the door. Another of the drive connections was correctly connected with a clevis pin, but it was unsecured. There was nothing put through the hole in the pin to secure it. All the pivoting connections between the drive and the door are sloppy and have way too much play in them. The other parts of the installation were accomplished adequately.

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A Response from: Harry

Thank you for allowing us to make the correct adjustments.

Service Provided:
Garage Door Opener Install
Product:
Belt Drive Garage Door Opener
1 2 3 4 5
Date: 05/11/2015
Broken Garage Door Spring Repair
Upper Marlboro, MD
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

The info in the ad in Google impressed me. Especially the spring expected lifetime. On Mothers Day, Mike was earlier than expected and finished in about 40 minutes with two cars stuck inside. The price was on the high end though.

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A Response from: Harry

We appreciate your business. Thank you!

Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
1 2 3 4 5
Date: 05/11/2015
Garage Door Opener Repair
Rockville, MD
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

It was Mother's Day and the spring on our garage door broke - we couldn't open the garage door. We called Precision and Mike was there in an hour. He replaced the spring and we were good to go. We are so grateful that Precision has emergency service on the weekends. They had given us a 4 hour arrival window which we totally understood because it was a weekend. Needless to say, we were delighted that Mike arrived so quickly. We've used Precision before and we will continue to use them in the future. They are a very professionally run business. Thank you for saving our Mother's Day!!

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A Response from: Harry

Glad we could help! Thank you for your continued business!

Service Provided:
Garage Door Opener Repair
Product:
Springs
1 2 3 4 5
Date: 05/07/2015
Install Garage Doors
Rockville, MD
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

We were completely satisfied with the work performed by Precision. The technician arrived at the scheduled time, and completed the work within the estimated timeframe. The work performed was the installation of a new garage door which was completed to our total satisfaction.

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A Response from: Harry

Thank you for your business. Enjoy your new door!

James Q Service Provided:
Install Garage Doors
Product:
Garage Doors
Installer: James Q
1 2 3 4 5
Date: 05/04/2015
Broken Garage Door Spring Repair
Clarksburg, MD
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Quick response and the service call to replace the springs was fast and reasonable. I appreciated the service Technician's expertise and willingness to explain things. I would definitely use them again.

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A Response from: Harry

We appreciate your business!

Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
1 2 3 4 5
Date: 04/28/2015
Garage Door Opener Install
Olney, MD
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

I'm extremely happy with the services, the tech was verry professional and knowledgeable, I will recommend precision door too everyone I know.

-

A Response from: Harry

Thank you for being a Precision Door customer!

Service Provided:
Garage Door Opener Install
Product:
Opener
1 2 3 4 5
Date: 04/24/2015
Garage Door Opener Install
Chevy Chase, MD
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Excellent Service - even helped me setup my wifes car homelink. Love the new quite action of the belt driven unit. Very satisfied!

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A Response from: Harry

We appreciate your business. Thank you!

Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
1 2 3 4 5
Date: 04/22/2015
Garage Door Repair
Germantown, MD
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

I was very happy with every aspect of our dealing with " Precision " .Thank you .

-

A Response from: Harry

We appreciate your business!

Service Provided:
Garage Door Repair
Product:
Rollers
1 2 3 4 5
Date: 04/21/2015
Garage Door Repair
Bowie, MD
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

I had been stood up by 2 other companies in the area. When I read the reviews from previous customers I felt confident that you all would at least show up. Barry was here just a few minutes passed the end of the window. He explained thoroughly what needed to be done. We rescheduled because he didn't have the parts with him.

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A Response from: Harry

Glad we could help you. Thank you for choosing Precision!

Service Provided:
Garage Door Repair
1 2 3 4 5
Date: 04/21/2015
Garage Door Opener Repair
Waldorf, MD
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

I give 5 stars. I worked with Allen. He was very knowledgeable and professional. Great work and done in a short period of time. Thanks Again!

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A Response from: Harry

Thank you for choosing Precision!

Service Provided:
Garage Door Opener Repair
Product:
Rollers
1 2 3 4 5
Date: 04/18/2015
Broken Garage Door Spring Repair
Potomac, MD
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Very impressed with the responsiveness and quick service by Precision Door. I had a technician over within three hours of my service call on a Saturday. Garry was extremely professional and did a great job. Thanks.

-

A Response from: Harry

Customers love Garry! Thank you for your business!

Service Provided:
Broken Garage Door Spring Repair
1 2 3 4 5
Date: 04/18/2015
Broken Garage Door Spring Repair
Silver Spring, MD
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

I am a repeat customer that had door springs installed be PDS before. I called again because of the excellent service I received previously and it matched the service Garry provided today; very knowledgable. He came during my appointment window, called ahead of his arrival to let us know he was on his way, assessed the needed repair, performed the work in a safe manner, did the 25-Pount Safety Check, advised us of a deficiency, and demonstrated the operation of the repaired work. He advised us of the 1-Yr Warranty (Parts only) and have us some maintenance tips for our equipment. Great experience and we appreciated PDS being available when WE needed YOU! Kudos! Service Invoice:529104 2-250 x 35 Torsion springs 1-Center bearing

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A Response from: Harry

We love our repeat customers! Thank you for your business!

Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
1 2 3 4 5
Date: 04/16/2015
Garage Door Repair
Upper Marlboro, MD
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

My garage Tech, was very professional and knowledgeable. Great job!

-

A Response from: Harry

Thank you for choosing Precision for your garage door needs!

Service Provided:
Garage Door Repair
Product:
Cables
1 2 3 4 5
Date: 04/13/2015
Broken Garage Door Spring Repair
,
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Hey Guys......Your technician, Gary was great. I am a very happy camper. He replaced both springs, lubed the wheels, and adjusted the garage door. Thanks for the prompt and professional service.

-

A Response from: Harry

Thank you for your business!

Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
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Washington DC Area

(202) 684-7282

(202) 684-7282
Bethesda | Silver Spring Area

(301) 893-7659

(301) 893-7659
Clinton Area

(301) 485-6848

(301) 485-6848
Gaithersburg | Germantown Area

(301) 363-4052

(301) 363-4052
Laurel Area

(301) 358-0637

(301) 358-0637
Edgewater Area

(410) 260-0966

(410) 260-0966
Waldorf | La Plata Area

(301) 747-3185

(301) 747-3185
Frederick Area

(301) 620-0488

(301) 620-0488
Precision Garage Door of Frederick
Office: (240) 549-5777
1090 W Patrick St
Unit 1A
Frederick, MD 21703
Precision Garage Door
Office: 301-610-3006
525 W Main St
Unit 151
Laurel, MD 20707
Precision Garage Door Service of Rockville
Office: 240-228-8030
15736 Crabbs Branch Way
Unit Business 2
Derwood, MD 208555

Licenses

MHIC#
138079
D.C. License
420220000112