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Read what people are saying
about Precision Garage Door

Precision Garage Door of Washington DC Maryland Suburbs
has received 3009 reviews, averaging 4.87 Stars:
1 2 3 4 5
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

We contacted Precision Garage Doors to install a numerical touchpad outside our garage door. The company scheduled our repair at a convenient time and sent us an email “reminder”. The Precision serviceman called in advance and arrived on time. He was both professional and very informative. He quickly and efficiently installed a numerical touchpad. He also spent some time explaining how the unit functioned in addition to a few other aspects of our garage door system. Although the installation of the touchpad turned out to be fairly simple and straightforward, our experience with Precision Garage Doors turned out to be very positive. We would definitely call them again if the need arose.

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A Response from: Harry

Our technicians work hard to ensure all of our customers are happy with their work. Thank you for your business.

Service Provided:
Garage Door Opener Repair

Product:
Garage Door Opener

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Called with a garage door problem at 11 and the garage door was fixed by 2:30 the same day. The honored a prior warranty. They are awesome. Would use them again in a heartbeat!

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A Response from: Harry

Thank you for taking the time to review your experience with Precision. We appreciate your business!

Service Provided:
Garage Door Repair

Product:
Rollers

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Rick did an excellent job assessing my garage door, explaining the problems and suggesting alternatives. He told me outright he wanted to save me as much money as possible while getting it done right. I appreciate his courtesy and professionalism as well, he was right on time!

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A Response from: Harry

Thank you for taking the time to review your experience with Precision. We appreciate your business!

Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

I contacted Precison for garage door repair. Precision was not referred to me by anyone. I found your company on the Internet. Company was very timely in answering the phone and setting up the appointment around my schedule. I read the reviews about the company which was very impressive. Brian. the Technician was very professional and efficient. He immediately diagnosed the problem and fixed it. I am very please with the service. I would definitely recommend you to others. My rating is a 5. Thank you.

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A Response from: Harry

Thank you for choosing Precision for your garage door needs. We appreciate your business!

Service Provided:
Garage Door Opener Install

Product:
Springs

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

I am very pleased with the services provided by Precision. The job was done timely and neat. Now my garage door works perfectly. I highly recommend Precision Garage Door to anyone looking to have their garage door serviced Mrs. Smith Lanham, MD

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A Response from: Harry

At Precision, we hope all of our customers are as happy as you are! Thank you for taking the time to write a review. We will share this with our technician.

Service Provided:
Garage Door Repair

Product:
Springs

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

I was a returning customer and both times Precision did an excellent Job for me. Brian was on time and gave me the services I wanted in a very short period of time. It was my pleasure to do business with Precision. I would be happy to recommend them to my family and friends. He installed springs that I had bought previously without any hassle.

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A Response from: Harry

At Precision, we hope all of our customers are as happy as you are! Thank you for taking the time to write a review. We will share this with our technician.

Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Great! Thank you!

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A Response from: Harry

Thank you for taking the time to review your experience with Precision. We appreciate your business!

Service Provided:
Broken Garage Door Spring Repair

Product:
Remotes / Keypad

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

I would like to thank the owner of the company for reading my rating then meeting my expectations. This doesn't happen often and I appreciate a company that responds to its customers. Thanks again. Top notch.

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A Response from: Harry

Our technicians work hard to ensure all of our customers are happy with their work. Thank you for your business.

Service Provided:
Garage Door Repair

Product:
Springs

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Service was prompt and very efficient. Technician called to say he was on the way. Repairs were completed in the time the technician quoted.

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A Response from: Harry

Our technicians work hard to ensure all of our customers are happy with their work. Thank you for your business.

Service Provided:
Garage Door Opener Repair

Product:
Rollers

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

I was very pleased with Precision and the technician that completed the repair on my door. I am impressed with the same day response.

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A Response from: Harry

Thank you for taking the time to review your experience with Precision. We appreciate your business!

James Q Service Provided:
Garage Door Opener Repair

Product:
Springs

Installer: James Q
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Darrell the technician was on time, professional, and courteous. He did a thorough job. My wife and I would highly recommend your service again.

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A Response from: Harry

Thank you for taking the time to review your experience with Precision. We appreciate your business!

Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Polite and knowledgable technicians. Were quick and efficient. I'd recommend them to others.

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A Response from: Harry

At Precision, we hope all of our customers are as happy as you are! Thank you for taking the time to write a review. We will share this with our technician.

Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Excellent services by the technician

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A Response from: Harry

At Precision, we hope all of our customers are as happy as you are! Thank you for taking the time to write a review. We will share this with our technician.

Service Provided:
Garage Door Repair

Product:
Rollers

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Excellent response time, excellent service!

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A Response from: Harry

Thank you for choosing Precision for your garage door needs. We appreciate your business!

Service Provided:
Garage Door Repair

Product:
Springs

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Barry C is the bomb! They came out super fast, gave me a great price and was honest and knowledgable. I highly recommend Barry, he was great!

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A Response from: Harry

Our technicians work hard to ensure all of our customers are happy with their work. Thank you for your business.

Service Provided:
Garage Door Opener Install

Product:
Opener

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

The tech was here on time, went over my current set up and pointed out where my issues were coming from, installed new opener, replaced old worn parts, set up new remotes, cleaned up after and made sure I was happy with the work before leaving What more can you ask for Great job!!!!

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A Response from: Harry

Our technicians work hard to ensure all of our customers are happy with their work. Thank you for your business.

Service Provided:
Garage Door Opener Install

Product:
Belt Drive Garage Door Opener

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Great service! They came the day after I called. They were a few minutes early and they had the springs and pulleys replaced in a short amount of time for less money than we spent with a different company almost exactly 10 years ago!

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A Response from: Harry

At Precision, we hope all of our customers are as happy as you are! Thank you for taking the time to write a review. We will share this with our technician.

Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

We bought our garage door from Precision 14 years ago and they have kept it working for all these years. They come on time, are polite, efficient and honest.

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A Response from: Harry

At Precision, we hope all of our customers are as happy as you are! Thank you for taking the time to write a review. We will share this with our technician.

Service Provided:
Garage Door Repair

Product:
Springs

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

we have had you service our garage door - at this point - on a yearly basis for one thing or another, and I think that we are through as your service rep charged $67 for 5 minutes to program our car remotes on top of a service and labor charge to replace (under warranty) springs. The total bill was $200 and I will think twice before calling you again

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A Response from: Harry

Thank you for your review, and allowing us to discuss your charges.

Service Provided:
Garage Door Repair

Product:
Opener

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Pleased with Immediate response and repair, completed in a timely manner.

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A Response from: Harry

Thank you for choosing Precision for your garage door needs. We appreciate your business!

Service Provided:
Garage Door Opener Repair

Product:
Rollers

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

5 star rate. I found them on the Web. They were prompt, professional, and did an excellent job!

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A Response from: Harry

We appreciate your kind words, but most of all your business! Thank you!

Service Provided:
Install Garage Doors

Product:
Garage Doors

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

I found your service via Home Advisor. My call was answered on a Sunday evening and although next day service was available, the service was scheduled based on my availability. Brian was on time, very courteous and professional. He advised me of the price for the repairs before starting and he very efficiently did a terrific job on fixing my garage door. I will certainly recommend Precision to anyone needing service on a garage door!

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A Response from: Harry

At Precision, we hope all of our customers are as happy as you are! Thank you for taking the time to write a review. We will share this with our technician.

Service Provided:
Garage Door Repair

Product:
Springs

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Wow...I am impressed with the customer service and care of this company. I received a call ahead that the technician was in route and he arrived within the timeframe given when I made the appointment. Upon arrival the Technician was Derrick who I knew in advance would be the one servicing our units. He diagnosed what the problem was and had to make a minor adjustment that solved the problem we were experiencing. This is a good company to deal with and I will certainly use them again if I have another problem in the future. Great job Precision in all facets of your business.

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A Response from: Harry

At Precision, we hope all of our customers are as happy as you are! Thank you for taking the time to write a review. We will share this with our technician.

Derrick E Service Provided:
Garage Door Repair

Product:
Springs

Technicians: Derrick E
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Garry was excellent, on time and very professional. The work appears very good. I was surprised to notice after he left that the springs installed were not the green coated springs that your website touts so highly but rather, they appear to be conventional uncoated steal springs, at $200 each.

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A Response from: Harry

Our technicians work hard to ensure all of our customers are happy with their work. Thank you for your business.

Service Provided:
Garage Door Repair

Product:
Springs

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

I found Precision online. Expectation were met work wise. On a scale of 5 to 1 it was a 4. The technician was quick, knownledgeable and professional and knew his job. The price for the work done was very high. It took him 30 minutes to get the job done and the cost was almost $100 per ten minutes. A charge of $225 was good, but putting the service call on top of it made it to high, therefore a 4.

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A Response from: Harry

Our technicians work hard to ensure all of our customers are happy with their work. Thank you for your business.

Derrick E Service Provided:
Garage Door Repair

Product:
Springs

Technicians: Derrick E
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

I am giving Precision a 5 star rating, but I am giving the technician a 1 star. I have already spoke to the manager regarding my repair on Saturday, 8/15/15, with Darrell and don't want to go into complete detail again. But in short, additional customer service training is needed.

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A Response from: Harry

Thank you for your comments. We have addressed that issue. We appreciate you taking the time to discuss your concerns with our manager.

Service Provided:
Garage Door Repair

Product:
Springs

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Garage door was working prior to repair. Door need a broken spring replaced which they replaced but the opener stopped functioning after the repair. Was told the capictor was bad and then told have to replace complete garage opener. Totally dissatified and wpuld not use this service again. The chains were left hanging in garage.

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A Response from: Harry

We are continuing to try to resolve this issue with you. Thank you for your comments.

Service Provided:
Garage Door Repair

Product:
Springs

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Not very Happy

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A Response from: Harry

Please call us to discuss your concerns. You rated us 5 stars, but indicate you were not happy.

Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Needed help in programming garage door opener. The guys were super helpful. Precision is on my call list for any garage service.

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A Response from: Harry

Our technicians work hard to ensure all of our customers are happy with their work. Thank you for your business.

Service Provided:
Garage Door Opener Install

Product:
Opener

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

I am very pleased with the service provided. Barry, our technician, demonstrated why the business is called Precision. He was professional, friendly, knowledgeable, and he worked over and above to ensure our door operated flawlessly. I highly recommend this company.

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A Response from: Harry

Thank you, Mike! We appreciate your comments and your business!

Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

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Washington DC Area

(202) 684-7282

(202) 684-7282
Bethesda | Silver Spring Area

(301) 893-7659

(301) 893-7659
Clinton Area

(301) 485-6848

(301) 485-6848
Gaithersburg | Germantown Area

(301) 363-4052

(301) 363-4052
Laurel Area

(301) 358-0637

(301) 358-0637
Edgewater Area

(410) 260-0966

(410) 260-0966
Waldorf | La Plata Area

(301) 747-3185

(301) 747-3185
Frederick Area

(301) 620-0488

(301) 620-0488
Precision Garage Door of Frederick
Office: (240) 549-5777
1090 W Patrick St
Unit 1A

Frederick, MD 21703
Precision Garage Door
Office: 301-610-3006
525 W Main St
Unit 151

Laurel, MD 20707
Precision Garage Door Service of Rockville
Office: 240-228-8030
15736 Crabbs Branch Way
Unit Business 2

Derwood, MD 208555

Licenses

MHIC#
138079
D.C. License
420220000112