Read what people are saying
about Precision Garage Door
Precision Garage Door of Washington DC Maryland Suburbshas received 3271 reviews, averaging 4.87 Stars:
Silver Spring, MD
The Precision technician, Bobby, was right on time for the appointment to replace a broken coil spring. He was very personable and explained all aspects of the job (cost, what he would replace, how to maintain the system after the repair). As a DIYer who did not want to tackle this job, I appreciated Bobby's expertise and ability to get the job done quickly and completely.
- Cliff Hopkins
Technician - Jay C who was super proficient and very polite - was at my house by 330 after a call at 1230. Broken spring with garage door down= trapped! Replaced springs and also completed an inspection with some additional repair/tune up to keep our 24+ year system going strong. Super prompt service and a very fair price = very satisfied customer.
- Michael Cumberpatch
Product:
Had my garage door fail on the evening of July 4 and called precision. Talked with a real person, no menu, got a service call set for the next day at 10am and Jay arrived promptly at 10am. Had to convert to a new spring system as my old one clearly failed (was my guess the night before) and Jay was courteous, clear, encouraged me to ask questions, explained everything and made recommendations NOT to do some extra things that I asked due to cost\value. He was fast, straightforward and professional and got the work done in under two hours. Complete 5-star experience from the call right through to execution. Thank you!
- Jeff Brainard
Product:
Accokeek, MD
Taylor was professional, honed customer service skills. Was able to point out an oversight on my part without a humiliating tone, or comment
- Haroyl Inman
Waldorf, MD
We had our garage door repaired by a technician named Josh. He was courteous, knowledgeable, and very personable. We will definitely contact Precision in the future if we have any problems.
- Sarah Wilson
Excellent service Craig was great love my garage door
- Sallie Cyr
Upper Marlboro, MD
Service was great and technician was very knowledgeable.
- Harold Sanders
Bowie, MD
Garage Spring Replacement: Great job by the tech Taylor Bartow!!! The work was professionally done and in a timely manner. Thanks. 6/29/2022
- Michael
Edgewater, MD
Thanks for the rapid response! Craig was effective and efficient. He quickly defined why the remote quit working. Educated me on what I did to stop it and how to fix it. He also installed a new exterior remote.
- Diane Sears
Yes,glad to give a review. The tech who came to repair my garage door was very personal and informed. I had complained about the door being too noisy and he said it needed heavier springs and set about doing that and checking everything else on the door oiling,etc. I am very pleased with his service and would not hesitate to call again with any problems and he assured me that I would not need him again for a long time.
- Rosalene Krygar
Quick, same day response. excellent service (Dakota). Will recommend.
- Charles Bunce
Precision is the only company I’ve used for several years. They provide prompt professional and courteous service.
- Jeanette Jenkins
Fort Washington, MD
We are so pleased with the work and punctuality of Jay (The Technician). He was very professional and explained the issue with our door, and how to take care of it and prevent future damage. This company deserves a 5-star rating for delivering excellent service, especially on Sundays.
- Oscar Lasso
Dunkirk, MD
Taylor was an awesome tech! He was very friendly, knowledgeable, and professional. He was able to provide a detailed diagnosis of the problems with my garage doors. He was able to change out both garage motors and perform a tune up seamlessly. I highly recommend this company and highly recommend Taylor! Couldn't be happier with their service, and will certainly be using them for all future garage door needs.
- Branden Ohler
Product:
Washington DC, DC
Taylor arrived early and ready to start his work. He did a comprehensive review of my garage door, cables, unit and openers. He was able to install a new unit along with new door openers , key pad etc. He was very professional and was able to answer all of my questions. He should be a trainer because his customer service skills were amazing. Thank you, The Roper/Williams family
- Charice Williams
Laurel, MD
Thank you for fixing our garage door within a day of our call to your company. The service technician, Jay D. Constatine was on time, explained what was wrong, gave me an upfront cost to repair and repaired the door within an hour. Jay was a true professional and got the job done.
- Julie Smith
Product:
I called on Monday morning, and a technician came to my home about 5:00, diagnosed the problem, gave me several options, and the garage door was working again by 7:00 pm. Easy, no-hassle process, and the technician explained everything carefully to me.
- Lynn Halverson
Dave showed me the price before he fixed the garage doors He is very polite and does his job well.
- Kathy Mester
Good service and did a fast job in correcting my door problem.
- Earl Gentry
Jay, our technician, called and asked to come earlier. He performed a broken spring repair/rebuild on a Wayne Dalton garage door. The service was expensive, but the door was repaired professionally and correctly. Jay offered pricing options that addressed what needed to be done and allowed me to choose which way I needed to go. He stayed there until the door operated like new. A1 customer service. I am a Realtor in Maryland and will recommend Precision Door to any clients who need their garage doors repaired.
- Arthur Reché Rush II
Garage door opener repair and replacement. Ive seen your TV ads and trucks in Annapolis area. The technician Greg or Craig? was very polite and called in advance of arrival. Yes the uniform is a nice touch and a clean truck and overall appearance also nice. Service was performed within 90 minutes and I appreciated that all the parts were on the truck as advertised. He was knowledgable and did not push me into extra things. I will be back for the other door opener when it is necessary. Thank you!
- Barbara Holch
Edgewater, MD
Jay was fantastic! Very friendly and explained my options for fixing the garage door. Went right to work and got the job done efficiently and effectively. Would use Precision and Jay again in a heartbeat.
- Jeff Lawrence
Bethesda, MD
Repair man who came out was nice but the pricing is very, very expensive. I am going to look elsewhere.
- Evan Susskind
We had another excellent experience with Precision. Our technician, Taylor, was timely, knowledgeable and professional. We are very pleased and highly recommend Precision
- Tom fort
Product:
Nick was fantastic. He arrived early, was professional and had great customer service. He explained several repair options and detailed the project scope. He was thorough and communicative, he worked extra hours to get the job completed properly despite unforeseen complications. Nick updated two garage doors to varying degrees of repair and part replacement. I would highly recommend Nick and Precision for garage door repairs.
- Krista Geritz
Competitive pricing, quick installation date, no issues with inventory, which was honestly surprising given our new normal in regards to supply shortages. Doors, hardware, and openers all replaced. Had one device programming issue, the company was responsive and sent someone out the next day and everything was resolved. Highly recommended.
- Christopher B
Product:
Potomac, MD
Great service Great mechanic
- Marvin Weiner
Laurel, MD
The response to my needs was immediate, I was impressed with the tech (Eric's ) professionalism, focus and exact knowledge of work needed to improve, update and service numerous garage door issues. The price was reasonable, fair and within my budget. I highly recommend your company to all my friends and relatives.
- Dorothy Williams
Product:
Germantown, MD
Kyler was our service tech. Very nice, courteous, knowledgeable and answered any questions regarding repair. He contacted me by phone to let me know when he would be arriving. Upon arriving went over what was wrong and what plan to fix. Presented with a quote. He was able to fix same day. He made sure working properly before he left and also made sure my remote garage door opener was working. Was given business card and notified to contact if have any issues. Very professional and courteous company. From when first contact Sunday afternoon. Phone receptionist was friendly and tried to get someone to come out that afternoon but all service techs were booked. There was an appointment for Monday at 1pm. Told receptionist, I would call back if couldn’t get anyone to fix that Sunday. Responded that call back anytime their lines are always open. Contact another company that’s advertised 24/7 hours. Gave my info and told someone would call me. Nobody called so called back to tell them to cancel my request. At that time told they probably didn’t return my call cause don’t work on Sundays. So called back precision and made appointment. Receptionist was friendly and took my information down. Afterwards, received email confirmation of scheduled appointment. Very pleased with the service and personnel at this company!!! As a side note the other company contacted me first thing next day eager to make appointment. In fact, they called 2 times. Save yourself some time and just make one phone call. Call Precision for your garage door repairs.
- Leonor
Dakota was very professional and explained the problem and the work to be done. Then, he did the work. The door works perfectly. I would use Precision again should the need arise.
- Dan Interlandi