Read what people are saying
about Precision Garage Door
Precision Garage Door of Washington DC Maryland Suburbshas received 3271 reviews, averaging 4.87 Stars:
Temple Hills, MD
I found Precision on-line, and selected you based on positive reviews. My tech, Jay, was here on the first business day after my call and showed up right on time. The work was done quickly and Jay was very informative and professional. I will definitely recommend your service.
- Peyton Chandler
Since I moved into this house in 2014, I've used Precision Door on every occasion I had an issue with my garage door or opener. They have consistently responded quickly to my need for service. Always sending professional, personable, and polite technicians. My most recent service was addressed by Tito C. who not only fixed the problem but was very professional and explained all what he was doing and the importance of the work. I will always choose Precision Door and will suggest to my friends when they need garage service.
- Tim
The response was quick-2 days! Great job by our technician Kyler. He was professional and courteous. He explained all my options and pointed me to where I could get my prior work warranty. Really helpful. It was a bit of a premium but worth the extra cost for quick and professional service.
- William Johnson
A super response to a burned out garage door opener that I caused! Layne Cayton, the Precision Door Service tech, was outstanding! He did a thorough diagnostic on my old opener, and did a careful, clean installation of the new opener and outside keypad. Everything works great! He made sure my garage door was opening and closing properly and lubricated everything. I really appreciate the quality work! Thanks!
- Bob Dorfman
Product:
Waldorf, MD
Door opener failed on Tuesday, called Prescision that afternoon and they sent repair man next day. Exceptional service. Repair/installation technician TAYLOR arrived exactly on time as promised. He provided me with several options from repair to replacement. I considered given age of old unit I wanted full opener replacement. I’m very happy with new unit and totally impressed with professional, knowledgeable technician TAYLOR. Highly recommend this company when considering any garage door work.
- Patrick Hinman
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Takoma Park, MD
Quick response to my request for help with an older garage-door opener that was stopping halfway up and needed a hand-assist to raise completely. Very competent technician (Dakota) but I was surprised at the price ($677) for a 30-minute tuneup including new springs, pulleys and cable.
- Tom Hall
Product:
I called this company based on what they offered in the way of fixing a motor of a garage door opener and their reviews. I made an appointment and was pleased I got one quickly. Taylor was assigned to assess my issues and to offer several options for me to chose from. There was no pressure pick a more expensive option, which is so nice. Taylor, my service technician was very polite, courteous, on time, efficient, and clearly explained everything he was going to do to fix the problem and answered all my questions. I would definitely recommend this company. I particularly liked that they sent an email thanking me for choosing them. Nice touch! And ask for Taylor! He is the best!
- Tracy Havermann
Product:
I called on Saturday and Tito came on Monday morning. He explained my options, then he repaired my damaged garage door. He did a great job, and it was done sooner than I expected.
- Bruce Ferguson
Hughesville, MD
Craig Taylor service tech was absolutely pleasant , friendly, professional and efficient. Couldn't have ask for nicer person ! Thanks to all
- Carl Hayes III
Upper Marlboro, MD
What I can say.A1 Service. Dakota is a excellent worker. He explained ever step for this project and his recommendation of what was needed to get my garage to work. All the inner workings of the garage where even broker or worn. The door closes so quietly I could not hear it inside my car.In fact it works better the initially installed. I would refer this company to others.
- Cheryl Mills
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Temple Hills, MD
The service technician Dakota was very informative and very friendly. Dakota did not mind answering questions that my husband had, and give a estimate on installing a motor on our garage door for later.
- Kimberly Pope
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Frederick, MD
Pushy sales tactics - wouldn’t leave until I agreed to something. Tried to upsell services I didn’t ask for. Tried to get me to call my husband to agree to work. All I wanted was a quote so I could compare with other companies. They were able to come quickly and did do the work but he had to take a picture of my card and I have no assurance the info was deleted. I had to order a new card. My husband is disappointed with the work done - they installed the opener not level. We won’t be back for the rest of the servicing needed.
- Mary Neubauer
I highly recommend this company! I was able to get a same day appointment and Technician, Craig was excellent. He was very knowledgeable and thorough, but quick. I will definitely call Precision for any of my garage needs going forward.
- Natasha Wheeler
Waldorf, MD
I chose Precision Garage Door after seeing there reviews and the ad said same day. The technician Josh was very professional and helpful. He inspected the job and finished in less than 30 minutes. I'm very impressed and happy.
- Cassandra Corbett
New Market, MD
Next day service was great. The representative was polite and extremely helpful. Service was completed in a timely manner.
- Fran Melillo
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Davidsonville, MD
I highly recommend Precision. The technician Tito pinpointed the problem very quickly and explained the problem and my options for it to be fixed. Very happy with the the whole experience!
- Carl Burns
Upper Marlboro, MD
Received a tune up today and person provided next type of service likely to be needed.
- Dru Yorke
I have used Precision for several years..always get prompt, quality service and repair technicians. Bobby did my repairs this time. He was very thorough and explained everything I needed in easy-to-understand terms. I will request him again should I need repairs in the future.
- Paula Phillips
Upper Marlboro, MD
Technician Bobby K. came out to perform a Tune Up repair to my manual garage door as it was in dire need of optimal service. Bobby was prompt and provided professional consultation to the service that was needed. I intend to use Bobby every year for my garage door preventive maintenance service.
- Craig Smith
We had Precision Door install a new garage door system about 10 years ago. The installer was vey efficient and knowledgeable about the product. He was also very nice and willing to answer all questions. Yesterday, I had a big problem on my hands. The garage door wouldn’t lift. So I called precision Door and they had somebody out here quick. We needed new springs installed. The installer was in and out in no time. He was very pleasant. Bd answered all of our questions. I would recommend this company to everyone including family and friends; especially for the quick efficient service, pleasant staff, and quality product.
- Julie Vogt
Monrovia, MD
There should be a 10 Star option! From my initial conversation setting up my appointment to the stellar professional work completed by Chris B., this was by far the smoothest operation by a service tech we’ve ever experienced in our home. Our spring snapped on a Sunday, I called to set up the appointment on Monday and the job was finished at MY convenience on Tuesday. Chris arrived and quickly set out to complete his 25 point inspection of the entire garage door and all the mechanisms. 15 minutes later he showed me that not only did the spring obviously need to be replaced, but the rollers, back plates, pins, cables, sensors and fifteen year old motor should all be replaced as they were close to the end of their lifespan. He then wrote up and explained four options, explaining each in detail. We decided on the best option and Chris went to work. All the work was completed in under 3 hours at which point Chris walked me through and showed me in great detail what had been repaired. Now we have a brand new, WiFi enabled safe and fully functional garage door system. After answering ALL my questions, including whether I needed help setting up the system, Chris completely cleaned the space and thanked me for choosing Percision. I am THROUGHLY SATISFIED with Percision Door Service and will ABSOLUTELY recommend this company to friends and family in need of garage door/system repair. One more item….give Chris B. a raise, he deserves it for his courtesy, professionalism, timelines & knowledge! ????????????????????
- Don Smith
Product:
Very good job and the repair man was very friendly and polite, he did a Great job. Praise The Lord Jesus !!!!
- Kenneth Barney
Chesapeake Beach, MD
I will never use your company again. The service technician had no clue what he was doing. Instead of trying to fix the issue, he tried to sell me a $1000 garage door motor. The part to fix it cost $100.
- Wayne Pelkey
Product:
Frederick, MD
Thanks to Kyler and team for the great customer service. They responded quickly (same day) for an estimate request and were able to start work that same day. I went with precision to install two garage door openers. Professional, efficient, great results.
- Kristi Forino
Upper Marlboro, MD
My garage door failed to open. Therefore, I look for a garage door company via a Google search. I am so thankful to have found Precision Door Company. My tech was Bobby. First, I was impressed with his professionalism. Next, I was super impressed with his honest assessment of my problem. He did not try to upsell me and talk me into buying a new garage door or anything else. He identified the problems and offered three solutions. Consequently, Bobby and Precision earned my trust. At first, I did not have all the funds need for the job. He made a call, and they set up an interest free 90-day payment plan. Two hours later, he completed the job and verified everything was in proper order. While doing the installation, he discovered another small problem. However, because he did not discover it during the inspection, he fixed it at no addition charge. How many companies do you know would do that? I am a Precision Garage Door customer for life. Also, I encourage you to give them a try.
- Alphonso Jiles
Prince Frederick, MD
Taylor was very professional , did an awesome job. Thank you so much .
- Carolyn Brandstetter
Myersville, MD
The tech provided did a great job! They will be back tomorrow with parts to fix the garage door.
- David Sullivan
Silver Spring, MD
Precision Technician was professional, and he explained the steps that needed to be replaced. The Management was instrumental in providing a price that I could work with. I would recommend Precision Garage Doors to my friends.
- Barbara King
Was able to get a next-day appt., called before they came and arrived promptly after. super friendly, great service-Dakota was great! Will def. call again if needed!
- Chris & stacy Holmes
Craig was wonderful!!! You are highly recommended. Thanks for solving our problem.
- Denise