Garage Door Repair Reviews in Washington DC Maryland Suburbs (Page 40)

Called first thing Thursday morning and the call was answered right away. I explained the situation, we had a broken latch when you secure the door and could not find the keys. The one who answered the phone said “we can fix that”. (We needed it fixed by the next Sunday”. Technician came when promised, was top notch professional and explained what was needed. A part needed to be ordered and they were here the next day. Repair was quick and he went over what was fixed visually. Payment was high tech! 15 out of 10 stars….

- Sue And Dan

Tyler came on time. He was extremely courteous and knowlegable. He left the door in new condition, through his experience.

- Adolph Huriaux

Garage Door Spring failed 6PM, scheduled next day technician visit by 7PM, confirmed Noon appointment by 8PM. Technician called at 11AM, arrived on-time at 11:45, Springs were replaced and Door back to full operation by 2PM next day! Talk about fast professional service. Great work Dakota!

- Ken Yienger

Service technician was excellent and explained what we needed. The spring was busted and he also suggested bearings and cables that were worn out. Good job.

- Ken Stein

I called Precision Garage Door Service on August 22, 2022 because my garage door was opening and closing in a manner that made me feel as though it was no longer safe to operate. I was given an appointment the very next day with Bobby. Bobby was very knowledgeable and able to assess multiple serious installation issues within seconds. The garage door was installed over two years ago with major items missing, 18" galvanized steel Orb Operation Hook Up Bracket; 9' Torsion Tube; and Stainless Steel Safety Cables. Bobby showed me where these items belonged and explained their purpose. If any of these had failed very serious injury, death, or property damage would have been the result. Bobby used his tablet to price all the items that were needed to correct the issues and to give me the full price with senior discount and taxes and fixed it right then. I was so impressed, I thought I was going to have to schedule another appointment to have the work done. I found Precision Garage Door on the Internet and chose them because they had a location in my area and a well written ad with great information. I'm glad that I called. Great Job Bobby!

- Joyce Jones

Precision has great customer service. I feel fortunate that I received same-day service. When my technician, Nick, arrived, he quickly assessed the issues with my garage door. Nick is very professional and a great technician. He ran into a couple of issues, but troubleshot each and worked diligently to successfully complete the job. I would recommend Precision to others needing garage door repairs and I will use them again, if needed.

- Dave Monroe

Taylor did a wonderful job in repairing the spring mechanism on my garage door, excellent customer service..

- Gary Henderson

Quick & friendly service! Needed it done quickly and they were here the next day and finished in under an hour!

- Stacey

Fantastic tech. Outstanding service. Called in the morning tech arrived at the time promised. Spent time diagnosing the problem and explaining the solution. Fixed the problem.

- Jennifer Payne

Called on Saturday and got an appointment on Sunday to repair broken hinges on my garage door. The tech was on time, polite and most importantly able to complete the repair timely and satisfactorily. Cost of repair was also reasonable. Would not hesitate to use this company again for future garage door services.

- Brad Weinstein

Great technicians. Knowledgeable and professional.

- William Prevezanos

My garage door ceased to open electronically or manually. I needed someone to come and fix it because my car was trapped in the garage. I called on Saturday morning and Precision sent Nick out on Sunday afternoon. Nick was professional ad explained what was going on and what my options were to be fixed. I gave him the green light to fix whatever needed to be fixed and I am glad I did.

- Tracy Turner

The technician's patience and detailed expertise was highly impressive. When Jay completed the repair he diagnosed the condition of the other door and explained what to expect going forward. I rate Precision Garage Doors 5 stars.

- Wayne Booth

Fast, professional service.

- Anita R

The repairman, Chris was very helpful, knowledgable and completed the work efficiently. thanks,

- Don Mcmahon

Excellent work by technician Dakota H. He was able to diagnose and solve the problem with my garage door and give me a safer system.

- Susan Bare

Friendly knowledgeable professional worker and I would use them again.

- James Lemon

The service technician was very professional and explained the different options and prices for the service rendered. we are very pleased with him and his work.

- Michael Woods

I selected your company off the internet. Mr. Taylor and his partner did an excellent job, great service and they were professional and friendly. Will use your company again.

- Gloria Swain

If only all the other home service contractors were this dependable. On time, professional, courteous and obviously know their product. It has been my experience that Precision Door provides an excellent product backed by a great warranty and even better service.

- Howard Gency

Craig Taylor and crew arrived early, diagnosed garage door issue & resolved quickly & professionally. Would recommend Precision to all our family & friends.

- John & marcy Rutemiller

Jay was awesome, he told me everything O wanted to know and fixed the issue fast and excellent. He was a bit late, but it wasn’t a problem. I highly recommend this company.

- Amylea Miller

Timely response, technician diagnosed problem quickly and explained costs for repair.

- Dyllis and franklin Archbald

The service of booking was great. Professional, willing to work w my flexible schedule. Also liked the email to educate that they were professional (uniform, truck, name badge) to avoid scams. Servicemen were polite, helpful, and got the job done timely. I was concerned about the price. 11 years ago we got a new electric garage system from them for $530. This was extension spring, cables, and pulleys (almost a new set) but cost $860. Would like a 5 year warranty instead of 1 year given to me for that much money - service people said these products were superior quality.

- Anthony Chavez

Thank you Precision for the prompt and excellent service today. My garage door started acting up earlier today and I was able to get help fast. Nick, the service technician, was great and took care of the adjustment problem my garage door had quickly and professionally. I will certainly call Precision any time I have a garage door issue.

- Norbert Howard

Nick was very professional in doing his job! He was candid about everything I need to know about what he was going to do with the repair! It was a quick job and I appreciate it! Thanks Nick

- Glecio e Matiga

Chris came out and helped us reprogram a remote. He was Knowledgeable and courteous and went out of his way to show me the reprogramming steps.

- Ed Armstrong

Great service Jay was great

- Keith Burns

This is one of the fiewst companies oiut there. The tech/sales guy if he indeed was i sales at all, stopped by and not ly gave me an esitmate that I loved but told me things I never knew. I felt at all times I was not pushed. The gentle man was great and explained it all. Well dressed and very articulate. This guy should be out overlooking all talks. I was super imporesed with him. I deal with technitions all the time and this guy Dakota was one of the best techs I have talked with in every trade trads I have ever had to deal with. Top notch. I would stop right at this company if I wee you and call them now if you have a garage door issue. I am very hard on techs and salkes guys. I know what I want and I do not like tech or sales guy to push me. Our conversation lasted maybe 30 minutes and that was because I kept asking him questions. He show me how to adjust my door and there was no charge. You are just not thiunking if you go elseware.

- Dennis miller

Bobby K was the gentleman we got to deal with. The young. man was as courteous as anyone I have ever dealt with. He was clear and carefully explained to me why he wanted to do what he did. I fixed a lot of overhead door repairs in thirty seven years as a truck mechanic at Dovell and Williams here in Glen Burnie, so I understood what he was saying and why. I had no clue about the door opener although I had installed it 20 or so years ago, I wanted to tip him, nut I thought he would make better use of my old high speed fan from my work days. At 74, I am not workin in that soet of heat anymore. Cudos to Bobby and to you for hiring such a quality person.

- Dean Krebs