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OUR AVERAGE RATING 1 2 3 4 5 WITH 2,962 REVIEWS
OUR AVERAGE RATING
1 2 3 4 5 (2,962)

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about Precision Garage Door

Precision Garage Door of Washington DC Maryland Suburbs
has received 2962 reviews, averaging 4.87 Stars:
1 2 3 4 5
1 2 3 4 5
Date: 02/23/2023
Garage Door Repair
,
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

I have a seven year old garage door installation which creaked and groaned when traversing up and down. I scheduled a service appointment via telephone with the office and the technician came out on the day and time scheduled. Both interactions were professional. The rub is that the technician proposed two repair options at $2K+ and $1.7K+ essentially replacing all components except the actual door and opener (I paid $3K for the door and opener with installation). We declined these options and were offered a $250 "lube job" that would be considered a temporary Band-Aid. When that was declined we were advised that there would be a $60 service call fee. No one advised us that there would be a fee just to look at the door and, when asked, the technician pulled up the showed where the website states "free service call with repair" but was unable to show where a fee was clearly stated. We subsequently had another company come out who indicated that there was nothing that required replacement. He did lubed the door and made some adjustments which fixed the problem and charged us $150. Even when the $60 service call fee from Precision is added, we still made out $40 better and were not upsold an unnecessary $1.7K to $2K+ repair.

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Tavon F Service Provided:
Garage Door Repair
Technicians: Tavon F
1 2 3 4 5
Date: 02/22/2023
Garage Door Repair
Germantown, MD
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

The technicians who came out (Kyler and Layne) get a 5 star review for politeness and professionalism. Kyler explained why I was having the issue and what needed to be done to fix. The overall 4 star review is because the quote over the phone when I described the problem was about 1/10th of what the repair for that issue actually cost.

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Kyler Service Provided:
Garage Door Repair
Product:
Springs
Technicians: Kyler
1 2 3 4 5
Date: 02/21/2023
Broken Garage Door Spring Repair
,
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Technician was courteous and knowledgeable and did a great job of explaining our options. Here was punctual and performed the work quickly and to our satisfaction.

-

Service Provided:
Broken Garage Door Spring Repair
1 2 3 4 5
Date: 02/21/2023
Garage Door Opener Repair
,
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Brandon was knowledgeable, polite and finished the work quickly

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Service Provided:
Garage Door Opener Repair
Product:
Garage Door Opener
1 2 3 4 5
Date: 02/20/2023
Broken Garage Door Spring Repair
Bowie, MD
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Craig was awesome and the company response time was great. Craig was very personable, courteous and efficient. He explained my options and what needed to be done. He’s a keeper! Thank you.

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Craig T Service Provided:
Broken Garage Door Spring Repair
Product:
Rollers
Technicians: Craig T
1 2 3 4 5
Date: 02/19/2023
Broken Garage Door Spring Repair
Silver Spring, MD
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Tito was great. He explained what was wrong with my garage door and gave me several options to fix it. I will definitely recommend them to friends.

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Tito C Service Provided:
Broken Garage Door Spring Repair
Product:
Opener
Technicians: Tito C
1 2 3 4 5
Date: 02/17/2023
Garage Door Repair
New Market, MD
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

The two men who did repair on my garage door explain everything to me, they were professional, knew what they were doing I am very happy with the work and price of everything! Precision Door is very fortune to have them as employees, Precision Door really does have two great assets. A lot, lot of other companies should have men such as these!!!!!!!!!!!!!!!!!!

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Kyler Service Provided:
Garage Door Repair
Technicians: Kyler
1 2 3 4 5
Date: 02/16/2023
Garage Door Repair
Laurel, MD
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Your team showed up on scheduled and performed the necessary repairs in a timely manner. Your lead technician was very professional and personable. Good job!

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Jay C Service Provided:
Garage Door Repair
Technicians: Jay C
1 2 3 4 5
Date: 02/15/2023
Install Garage Doors
Laurel, MD
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

I shopped around until I found Precision. The people were so nice and my estimate was very reasonable. Which I greatly appreciated because some of the quotes I received entailed selling an organ to get my garage door updated. I would strongly recommend Precision Garage!!

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Tavon F Service Provided:
Install Garage Doors
Product:
Garage Doors
Technicians: Tavon F
1 2 3 4 5
Date: 02/11/2023
Garage Door Opener Repair
Damascus, MD
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Our service technician was Jay. He was professional and knowledgeable in resetting our garage door outdoor pad. He explained how I could reset the keypad should in the future the same issue occurs.

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Jay C Service Provided:
Garage Door Opener Repair
Technicians: Jay C
1 2 3 4 5
Date: 02/09/2023
Garage Door Repair
Middletown, MD
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

We are thrilled with the job Tito did on our garage door. The door was installed over 30 years ago and had gotten to the point where it was extremely difficult to open. I called Precision and was thrilled that they were able to come out the very next day! Tito arrived promptly the next morning and diagnosed the problems in a short amount of time. His recommendations made complete sense and we agreed to the work. Our garage door now opens so smoothly and effortlessly that you barely hear it opening or closing. We also opted for a garage door opener too which we did not have previously for this door. It too works great! We highly recommend Precision and especially Tito! Thank you so very much for fixing our garage door!!!

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Tito C Service Provided:
Garage Door Repair
Product:
Garage Door Opener
Technicians: Tito C
1 2 3 4 5
Date: 02/07/2023
Broken Garage Door Spring Repair
,
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Our garage door stopped working on a Saturday afternoon. I checked it to make sure the door could manually go all the way up and down, but the opener would only take the door up about 12 inches before stopping. I called Precision that afternoon around 2pm and they gave me an appointment for the next day, a Sunday, for 1-5pm. Dakota the technician called Sunday to tell me his previous appointment was done early, and offered to come a little early for my appointment. He was at my home 15 minutes later and had the issue diagnosed quickly — a broken spring. Solution: replace the spring, bearings, cables. He explained the reasons these things happen, the parts that should be replaced together since you need to remove the springs anyway to replace the others, and his work van was stocked with everything needed to fix it. He gave me a price quote before starting any replacement, and once I concurred, he set to work right away. I stood in the garage with him and he explained as he worked, friendly and professional. Within 2 hours he was done and even took a moment to lubricate the door’s hinges. Garage door repairs are not cheap, but Precision’s prompt service and Dakota’s well-trained work (along with a properly functioning door again) make the pain of paying for repairs worth it. There’s a warranty on the parts and labor as well, so I’m confident in their work and the repairs. I hope I don’t need them again for a while, but I would definitely use them again and I would recommend them to others.

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Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
1 2 3 4 5
Date: 02/02/2023
Garage Door Opener Install
,
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

The person was very professional and knowledgeable! He beyond my expectations and he was timely and expedient!

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Chris L Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
Technicians: Chris L
1 2 3 4 5
Date: 02/01/2023
Garage Door Repair
Clinton, MD
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Precision has come to the rescue on 3 occasions. Same day excellent service. Thanks

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Jay C Service Provided:
Garage Door Repair
Technicians: Jay C
1 2 3 4 5
Date: 02/01/2023
Garage Door Repair
,
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

I called to set up an appt on Monday AM. Receptionist was friendly and helpful. Scheduled it for Wed AM. Craig and Austin were on time, friendly and professional. I gave them my assessment of the issue. They evaluated situation and turns out it was an easy fix. Fair price and the garage door is back to working smoothly. I plan to recommend them to the real estate agents I work with, clients, and neighbors. Thank you!

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Craig T Service Provided:
Garage Door Repair
Technicians: Craig T
1 2 3 4 5
Date: 01/31/2023
Garage Door Opener Install
Laurel, MD
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Precision Garage Door did a great job for my broken garage door. They were clear with their evaluation of my issues and provided several options and costs for repair. I decided which option and they went to work. Professional, courteous, quick and they cleaned up after the job was complete. I recommend Precision Garage Door for all your garage door issues.

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Tavon F Service Provided:
Garage Door Opener Install
Technicians: Tavon F
1 2 3 4 5
Date: 01/31/2023
Garage Door Repair
,
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Very high will not use again and will not refer family and friends

-

Tavon F Service Provided:
Garage Door Repair
Technicians: Tavon F
1 2 3 4 5
Date: 01/31/2023
Broken Garage Door Spring Repair
Fort Washington, MD
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

my garage door broke on Sunday so i called Precision and they gave me an appointment for Monday at 10:00AM. the technician arrived, and my door was fixed in an hour. great job, easy to set up appointment and no issues. great experience!

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Craig T Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Technicians: Craig T
1 2 3 4 5
Date: 01/29/2023
Garage Door Opener Repair
,
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Prompt, friendly, and quick service

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Chris L Service Provided:
Garage Door Opener Repair
Technicians: Chris L
1 2 3 4 5
Date: 01/28/2023
Garage Door Repair
,
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

An excellent job was done. The technician was very nice and explained things clearly.

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Craig T Service Provided:
Garage Door Repair
Technicians: Craig T
1 2 3 4 5
Date: 01/27/2023
Broken Garage Door Spring Repair
Bethesda, MD
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

All very well. Seemed appreciative of a pretty empty garage...

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Kyler Service Provided:
Broken Garage Door Spring Repair
Technicians: Kyler
1 2 3 4 5
Date: 01/26/2023
Broken Garage Door Spring Repair
Bowie, MD
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Precision was very responsive( within 3hrs). Courteous and professional. Completed job with positive result in less than 2hrs. I would recommend to anyone needing garage repair.

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Bobby Service Provided:
Broken Garage Door Spring Repair
Technicians: Bobby
1 2 3 4 5
Date: 01/25/2023
Broken Garage Door Spring Repair
La Plata, MD
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Broke a spring at 9pm, Called the next day at 745am and fixed by 12:30pm. Great service and the Tech was super nice, even found some parts that were needing replaced and or wrong and had them on board to make it a complete repair! Highly recommend!

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Chris L Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Technicians: Chris L
1 2 3 4 5
Date: 01/24/2023
Broken Garage Door Spring Repair
,
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Kyler was great to work with! His work was efficient and the results are excellent!

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Kyler Service Provided:
Broken Garage Door Spring Repair
Product:
Garage Door Opener
Technicians: Kyler
1 2 3 4 5
Date: 01/23/2023
Broken Garage Door Spring Repair
Jefferson, MD
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

I called Saturday mid-morning and was glad to hear that I could have someone come out to my home and hopefully fix my garage door that had just broke a spring that morning. A gentleman by the name of Kyler looked it over and showed me that I needed to have Springs and Cables, plus upgrade on the rollers. Thankfully, it could be fixed that day. Precision Garage Door of Frederick was timely and did a good.

-

Kyler Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Technicians: Kyler
1 2 3 4 5
Date: 01/23/2023
Garage Door Repair
,
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Dakota was awesome. He explained everything he was doing in plain English. He was quick and meticulous. Highly recommend!

-

Service Provided:
Garage Door Repair
Product:
Springs
1 2 3 4 5
Date: 01/22/2023
Broken Garage Door Spring Repair
Port Tobacco, MD
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

I needed a back-up battery for my garage, in the event that I lose electricity again. Craig was very professional, patient and knowledgeable.

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Craig T Service Provided:
Broken Garage Door Spring Repair
Product:
Belt Drive Garage Door Opener
Technicians: Craig T
1 2 3 4 5
Date: 01/22/2023
Garage Door Repair
Potomac, MD
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Resending my previous message (don’t know if it went through). Kyler’s performance was great, he was fast and efficient. Good job!

-

Kyler Service Provided:
Garage Door Repair
Product:
Springs
Technicians: Kyler
1 2 3 4 5
Date: 01/21/2023
Install Garage Doors
Laurel, MD
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Review of garage door was quick and thorough. Replacement was completed within 4 days. Installer Gabriel was pleasant and finished within 4 hours. I'd recommend Precision to anyone needing a new garage door.

-

Service Provided:
Install Garage Doors
Product:
Garage Doors
1 2 3 4 5
Date: 01/21/2023
Garage Door Opener Install
Silver Spring, MD
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Very cool experience, great service. Tech was polite and knowledgeable. He changed the remote box and the doors were working again. Thanks

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Kyler Service Provided:
Garage Door Opener Install
Technicians: Kyler
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Washington DC Area

(202) 684-7282

(202) 684-7282
Bethesda | Silver Spring Area

(301) 893-7659

(301) 893-7659
Clinton Area

(301) 485-6848

(301) 485-6848
Gaithersburg | Germantown Area

(301) 363-4052

(301) 363-4052
Laurel Area

(301) 358-0637

(301) 358-0637
Edgewater Area

(410) 260-0966

(410) 260-0966
Waldorf | La Plata Area

(301) 747-3185

(301) 747-3185
Frederick Area

(301) 620-0488

(301) 620-0488
Precision Garage Door of Frederick
Office: (240) 549-5777
1090 W Patrick St
Unit 1A
Frederick, MD 21703
Precision Garage Door
Office: 301-610-3006
525 W Main St
Unit 151
Laurel, MD 20707
Precision Garage Door Service of Rockville
Office: 240-228-8030
15736 Crabbs Branch Way
Unit Business 2
Derwood, MD 208555

Licenses

MHIC#
138079
D.C. License
420220000112