Read what people are saying
about Precision Garage Door
Precision Garage Door of Washington DC Maryland Suburbshas received 3271 reviews, averaging 4.87 Stars:
Potomac, MD
Frederick, MD
Tito arrived on a Sunday morning after calling us first to give us a 30 minute "heads up" He was friendly, thorough, and not only repaired the door in question, but also made some adjustments on the other garage doors at no charge. Very much appreciated and excellent service!!
- Darci and Steve Feifer
Silver Spring, MD
The repairman, Elijah, arrived before the scheduled time, and was very courteous and personable. He addressed my immediate problem to my understanding, answered my questions clearly, and went beyond to explain other potential issues. I was very satisfied with this appointment and Elijah’s knowledge and professionalism. Great customer service from the scheduler and Elijah! Thank you!
- P. Davis
Tavon F. was very polite and very professional. Called in advance and arrived as stated. Actually introduced himself and shook hands! Promptly repaired my garage door, explaining everything he was doing. Showed each item that needed to repaired before replacement. Explained possible causes for parts that needed replacement. No hard sell for a new replacement door. Was up front with all expenses for the new door. I was so impressed, I asked if he could return to install the replacement garage door.
- Alexis
I was very impressed with the scheduling and responsiveness of the technician assigned to service our garage door. Bobby was very professional and honest about what our door required to be in great operational condition. I highly recommend giving this company a try and will call them back again when our opener or any other part fails to operate properly. Thank you, Bobby, for your honesty on what was needed.
- David Straub
Technician was fantastic! Just had a few hiccups with scheduling but would definitely use service again.
- John Pollard
Product:
Frederick, MD
Tito arrived and I explained the issue. I had a feeling about the outcome, but he confirmed we looked at everything and he checked the issue as well. We needed a new garage door opener. Tito thoroughly went through everything related to our door and recommended repair and install options. Our door is over 20 years old and Tito made sure our new garage door opener was installed correctly along with tuning up everything else. Awesome job and highly recommend Tito.
- Wilson
Waldorf, MD
From the initial intake person, “Alex”, who patiently answered all of my inquiries/concerns . . . to the Technician, Austin A., I must say I was very impressed with Precision. In this not-so-safe world we live in, I liked that Precision had pics of all their technicians along with a brief background and their respective reviews. The Technician, Austin A. was on time, assessed the problem(s), thoroughly explained my options to remedy the situation, was professional, knowledgeable, and exuded a pleasant demeanor. I would highly recommend Precision Garage Door Services to friends and family. Thank you!!
- S. Jordan
Product:
These guys are professional, polite, knowledgeable and prompt. I had Precision install my high-lift garage door with a jackshaft opener. I had a car lift to install and the height and operation needed to be just right with the garage door. They set me up correctly and I was extremely satisfied. Today, I had an issue with the door after 3 years and Precision had a person at my door the following day. They would have had someone over on a Sunday if I chose that day. Bolts loosen, as they do, but the tech that came to my house diagnosed the issue in a few minutes. Very happy overall and this is my only garage door service choice.
- Chris Thibodeau
When I didn't get a response to my online request, I called and they scheduled me for the next day (Saturday). I made the online request before the New Year's weekend so I'm not letting the lack of a call influence my rating. Ron called ahead of my service window to see if an early arrival was okay. Once he arrived, he went right to work to chase down and diagnose the problem with my door. He offered two options, and I chose to have him replace several components and correct two brackets that were installed incorrectly. He had all of the parts in his van, so there was no delay completing the repairs. Thanks, Ron!
- Anthony Pugliese
One of our garage doors broke today, with a bang! My friend recommended Precision Garage Door, so I gave a call. Ashley, who answered the phone, was very pleasant. Tavon called a couple *hours* ahead of the scheduled appointment window to say he was on his way! The door was fixed quickly. I was pleased to have everything explained to me. Excellent experience.
- Catie Steen
A great experience, start to finish! I was scheduled quickly, and Craig, the repairman, was prompt and professional. He explained our options and the costs, and after we decided, fixed the problem right away. I'd recommend Precision Door and will use them again in the future if needed
- Valerie Exar
Hyattsville, MD
Jamal did an outstanding job. He was courteous and very knowledgeable. Thank you Precision Garage Door for your quick response.
- Lamarr Mccoy
Product:
Bobbie was very efficient, knowledgeable and fast!
- Anna Pavlovsky
Chevy Chase, MD
Excellent job - a pleasure to work with.
- Harvey Rishikof
Washington DC, DC
Excellent work and customer service. Many thanks again/asbolden.
- Alan Bolden
Bethesda, MD
Vert pleasant to work with, efficient and knowledgeable
- Ingrid Hamso
White Plains, MD
Austin was prompt and patient.Austin was very professional and timely.
- Marceline Brooks-Williams
Product:
We chose precision doors after seeing there ads on TV. We thought we would give them a try and boy did they live up to the commercial. Our guy Chris who came to the house was knowledgeable, curtious and very friendly. He had our garage door working in no time and had all the parts right there on his truck. Would not hesitate to call them again. Thanks Precision for getting back in working order Krys
- Krys Watkins
Potomac, MD
Tito did a great job replacing the key pad and reprogrammed my vehicle.
- John Mclaughlin
Craig T was very nice and knowledgeable. He got our broken garage door open so we could get our cars out with no problems. We have a new door and opener ordered and are looking forward to having it installed.
- Donna Kurpat
Bowie, MD
I chose precision based on advertising and good reviews - very customer friendly - I wanted an estimate for purchasing garage door and was very pleased with estimate and service provided by technician- Tyler was great!
- Sheryl Gee
Prince Frederick, MD
Scheduling was very easy and Ron did a great job installing my new garage door opener. I liked that he gave me different options with different price points to let me decide the best one for me. After he installed it, he went over everything I needed to know and answered all my questions. Very happy customer!
- Katie Carnero
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Bryans Road, MD
Precision was able to provide a temporary repair which I appreciate as I was unable to close the door leaving my valuable items exposed. The technician Keion was very professional and apologized for the late arrival. I gave 4 stars because I was scheduled for the time frame of 8-10:30 AM per the email confirmation. However, by 11:30 the technician had not arrived. After calling customer service I was told the email was inaccurate and the technician should arrive by 12 noon. At 1:24 PM the technician had not arrived so I called customer service again and was told someone was running behind but would call when in route and asked if I wanted to reschedule. That was poor customer service in my opinion because no one called to say anything. I understand delays happen but communication is key when running a business. Had it not been for the sense of urgency I would’ve canceled the service call simply because of the poor communication.
- Keara Jones
Glenn Dale, MD
The technician was so great and nice ,, Please keep him in your company , thanks
- Grace Deguzman
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Would highly recommend this company. Came quickly and repaired hardware, springs and installed new opener at a very reasonable price. Was able to get all the work done quickly and was very nice. Door works better than ever had before!!
- Cindy Zimmerman
Upper Marlboro, MD
Jamal did a timely, professional job!
- Mike Shields
Product:
I found this company online after reviewing a few companies, and was well pleased with their responsiveness when I called about replacing my garage door. My car was stuck inside the garage, but technicians Craig and (?) were able to come the next day and they got the car out, as well as evaluating with me the pros and cons of an immediate repair of the old door or waiting about a week or two until installation of a new door. James, the installing technician, did an excellent, professional job.
- Nancy MacMeekin
Brandywine, MD
The repair man was on time very friendly and very efficient. Enjoy talking to him and he showed me some things I could do to help keep the doors working properly. I highly recommend this company and its employees for your garage door needs.
- Jerry Bond
Jamal was professional, polite and knew what he was doing. He Completed the job timely. I’m very satisfied.
- Nana Bonnah
Precision Garage Door is a superior company. Arranging the appointment, the promptness of the technician, the quality of his work, and the price were all exceptional. I would recommend them wholeheartedly.
- David Satinsky