Read what people are saying
about Precision Garage Door
Precision Garage Door of Washington DC Maryland Suburbshas received 3271 reviews, averaging 4.87 Stars:
Middletown, MD
Had torsion springs for replacement. Fixed a wire rope that was was unravelling.
- Reid Snyder
Product:
Washington DC, DC
Excellent communication before arrival and exceptional customer service during the service. Taylor was courteous, polite and explained everything in detail.
- Christopher Hunt
Dakota was professional, courteous, and took care of all my needs! Will definitely use precision door in the future! Great having service available on the weekends.
- Bill Everhart
Chevy Chase, MD
My experience with Precision was excellent. Derrick called in advance and arrived at the designated time. He diagnosed the problems quickly. He discussed my options candidly and respectfully. I now am confident concerning next steps. I heartily recommend Precision.
- Carolyn Leonard
Dakota your technician was very professional and explained what happened to my garage and gave me other pointers. He did an excellent job! Debra Johnson
- Debra Johnson
Gaithersburg, MD
I scheduled a service pretty fast from the website chat to the following day. The service was in charge by Rick. He was very kind and knowledgeable of what he was doing. Luckily it was a minor issue. He left me his phone for any future issue. Highly recommended.
- Ignacio Perez
Monrovia, MD
Excellent service and technical knowledge
- Mel Willett
Taylor was Great ???? very professional and knowledgeable and did Great Work in a timely manner.
- Evelyn Hall
Product:
I called my service request in on Saturday afternoon and got prompt service Sunday morning. Tristan was very knowledgeable and fixed the door quickly. He was also very nice and friendly and explained possible future replacement of the motor.
- Paula Phillips
Brandywine, MD
I'm very please with the entire service rendered from start to finished. The young lady (sorry I forgot her name), was very polite and professional as she obtained my information and scheduled the next day's appointment. The technician Sherman arrived on time, very professional, courteous, knowledgeable, and while locating the problem and making the garage door safe again. I would give ten stars to show my my appreciation. Thanks Everyone!! The Smith's
- John Smith, jr.
Product:
Port Tobacco, MD
We had seen truck in our old neighborhood and decided to use for new house. Sherman was professional and very knowledgeable.(so much so.. that besides replacing just the broken door opener we also went ahead and replaced other door opener as well) It was a pleasure having him install.
- Natalie Sydoriak(Jason Humphrey)
Product:
Fort Washington, MD
I am a return and satisfied customer who has used Precision Garage services twice for repairs. Taylor the technician who made the repairs was courteous and attentive to my needs. Not only was Taylor very polite he has a lot of knowledge of what he is doing and was able to answer all the questions I had before he started the job. I will definitely recommend Precision Garage for repairs and/or if a customer needs to get a new garage door this is the company you want to use. They guarantee their work and provide warranty for their work. That is what I look for as a customer and it’s very comforting to have a piece of mind of the work you receive from this company. You won’t be disappointed at all. Again, please reach out to Precision Garage for their services and ask for Taylor. Keep up the good work! I’ll definitely call on Taylor again for any service I need. He was an Awesome technician. I called this morning for an appointment and was happy Taylor was able to come on the same day. Thanks again for the professionalism you showed.
- Debra White-Bradford
Product:
The work performed on my garage door included re-programming four remotes, installing two new extension springs, repairing a faulty sensor, and lubricating the chasis. The technician, Keith, was fantastic! He was prompt, personable, professional, knowledgeable, and efficient. I couldn't have asked for a better representative of a company! However, since my initial appointment was for the sole purpose of re-programming the remotes, I wasn't aware that I had been entitled to a 5% Senior or AAA Discount on the new extension springs until immediately after Keith left and I received a thank-you email from the company's owner containing a link to their website. This definitely wasn't Keith's fault -- he was great. I immediately telephoned Precision and left a message for the owner or a manager to inform them. It's now been over a week and I've never received a return call. There's absolutely no excuse for this occurring. I'm now concerned that this forbodes future problems with any guarantees made by Precision on their products. What a shame, especially since Keith did such a fine job.
- David Rubin
Product:
A friend recommended Precision, and I could not be happier with my experience. Within one day of calling, a technician was at my house and my garage door was repaired. Dakota did a great job; he was very knowledgeable, quickly diagnosed the problem, and clearly explained everything he was going to do in advance. He and his fellow tech had the repair done in less than 2 hours, which included replacing a pair of pulleys, cables, bearings, springs, and rotors. Very, very satisfied, and I will be using Precision for any repair needs in the future.
- Kelly Norris
Greenbelt, MD
My door tensioner spring broke, the garage door can not be open and needs to have service. I called other service companies in the area and you will hear automatic responses to leave a message. I researched further and found out that my garage door was previously serviced by precision from the previous owners when they accidentally hit the door while backing in the driveway. I called them outright, and I was able to talk to a real person and have me scheduled the following day. The technician (Tyler) came on time and explained three options or proposals for the repairs with a warranty included. I chose the service that I can afford and needed at that moment. The repair was done professionally and the work that Tyler did was very professional including the agreement that we signed on his tablet was followed. I am a satisfied customer.
- Darryl
Product:
A garage door spring broke this morning, and what a noise it made! I researched and found some great reviews for Precision Door online and gave a call. They had a Tech at the house within about 1.5 hours (really fast!l). Chris B. was AMAZING! I ended up replacing the spring (the problem), but also bought a full unit upgrade in the end. The garage opening and whole system was just under 5 years old that I had from a new construction build, and it was loud and not well done. The replacement is whisper quiet, which is quite a change from the loud system this has been since day one of ownership. On top of that, Chris' workmanship is top notch, for example properly running the wires in a channel along the belt. Chris was amazing, he explained everything, worked for 3 straight hours by himself, did not try to upsell and explained everything. It was one of the best home service experiences I have ever had for a repair - professional, skilled, and expeditious. GREAT JOB! I highly recommend Chris B. and Precision!
- Steven O'Dell
Product:
It was a pleasure to watch two pros guickly and efficiently remove a tired door opener and replace i with a new one. I will not hesitate to recommend these people
- Robert Blackshaw
Taylor was extremely professional and did a great job on the install. Highly recommend!! I love how this opener is so quiet compared to my old one. And thanks for the same day availability!
- Holly Logiueice
Product:
Poolesville, MD
I need to get my garage door repaired. Precision Door Service was easy to book straight forward and very professional. They came when they said they would and the service was excellent and thorough. I would not hesitate to call them again.
- Jason Boehm
Bowie, MD
Taylor, my technician provided excellent customer service. Taylor, a true Professional and very knowledgeable and thorough at his craft. Taylor get a ten star rating!!!
- Milton Fletcher
Product:
My wife and I choose Precision Garage Door after seeing your advertisement on the morning tv. Knowing that the door could be fixed in one visit was very important, as I am medically unable to lift it at the moment. The tech (Taylor B) was very professional and informative. He explained my options didn’t mind all my questions and had the job done quick. I would have no problem recommending Preciision and Taylor to any of my neighbors. Thank you.
- Richard Geist
Product:
Repairman arrived three hours after initial call as stated. He wasted no time with the inspection and work proposal; starting to work right after accepting the estimate. The company van was fully stocked and the items needed were easily within reach. The repairman worked alone in 96 degree heat without a break or complaint! I Think I will keep this company, many thanks!
- Mark Ellinger
Frederick, MD
Just wanted to say that your technician Rick was amazing! Punctual, personable and very knowledgeable. Thanks!
- Robert Jackson
Rockville, MD
Anthony was excellent, resolved cat eye issue right away and was fast and efficient. Would definitely use Precision again when I need garage door repairs.
- Scott Buttrick
Washington DC, DC
Sherman came on time. He was courteous and knowledgeable. He found the problem promptly, fixed it, did some preemptive maintenance, and it was all well done. Compliments.
- Charles Warr
Waldorf, MD
Excellent job!!! I am extremely happy.
- Ginger
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Very satisfied with the technician. Found the problem fast. Courteous and knowledgeable.
- Rosemary Dean
Product:
Upper Marlboro, MD
Thank you for your quick response and the professionalism of the technician who came to my home (Sherman S) who explained all details of what was needed and why....a true gentleman..... Looking forward to working with you again if Garage Door service is EVER needed!
- Alvin Clark jr
Product:
On time, excellent work. Highest recommendation. Eric (tech) was very professional.
- Eric Wolfe
Product:
We were so pleased to have such efficient service to our garage door malfunction electronically. They were on time and knew exactly how to solve the problem. Derrick showed us how to continue servicing the moving parts regularly. Dropped off the oil can also. Thank you.
- Carroll Kehne