Garage Door Repair in Washington DC Maryland Suburbs - Page 71

Gary Simpler

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

We have been long time customers of Precision. I needed to have one of our garage door openers replaced. The installer, Sherman, inspected both garage door openers, pulleys, springs, etc and identified problems that needed immediate attention. He was able to install the new opener, and correct all the additional issues preventing the need for an emergency repair call in the near future. I highly recommend Precision.

Danny Lamb

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I CALLED ON A FRIDAY AND SET UP AN APPT FOR THE FOLLOWING MONDAY. THE TECHNICIAN RICKY SHOWED UP WITHIN THE WINDOW OF THE TIMES GIVEN. UPON ARRIVAL,THE DIAGNOSIS WAS MADE AT WHAT THE ISSUE WAS WITH MY GARAGE DOOR AND WAS GIVEN NOT ONE,BUT TWO OPTIONS AS TO HOW THE PROBLEM COULD BE FIXED. I CHOSE THE MORE EXPENSIVE OF THE TWO-IT JUST SOUNDED BETTER TO ME. I WAS GIVEN A COMPLETE BREAKDOWN OF ALL COSTS BEFORE THE JOB WAS DONE SO THERE WOULD NOT BE ANY SURPRISES. I WAS TOLD IT WOULD TAKE ABOUT 45 MINUTES TO COMPLETE,AND IN THE END IT WAS NOT MUCH LONGER THAN THAT AT ALL. ITS TOUGH DURING THESE TIMES TO HAVE TO DEAL WITH SOMETHING UNEXPECTED,LIKE THIS,BUT AT LEAST I FEEL COMFORTABLE THAT THE JOB WAS DONE RIGHT!

Liz Paul

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Great professional service. Please keep doing what you are doing!!!

Durel Williams

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

The only regret I hold, is that I didn’t use your services first! After 600 dollars waisted, I finally found your company, and with no time to spare you completed a professional and timely job! Thank you!

Frank Kenniasty

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Prompt service and knowledgeable technician. Sherman was outstanding!

Pete Koutromanos

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Technician Sherman was great,on time, very polite and explained and did his work in a very good manner ,would highly recommended

Emanda Thomas

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I called Precision because my garage motor and light stopped working and the door wouldn't close all the way. Sherman was my technician and he was great! He was professional, friendly, efficient, explained everything clearly, and was even a bit funny. He knew exactly the source of the issues of my system and fixed my garage door beyond what I could have imagined. I would definitely request Sherman again if I have any issues in the future with my door. I'm glad I went with Precision. My neighbor recommended the company after having success with their services last year.

Gale Mitchell

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Thank you Sherman and Joe for providing 10+ in customer service. You guys were very professional, and prompt. Within minutes of arriving you knew what the problem was and made the repairs.

Cheryl Vault

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Finally got fed up with our 20-yr old garage door opener that was causing us problems. We contacted Precision and they were able to schedule a same-day appointment. The technician (Rick) quickly assessed, identified the problem and explained the various options involved with replacing the opener. We decided to replace both garage door openers and were very pleased with the installation process. Rick even left our garage floor cleaner than it was before he arrived. This is our second time using Precision and we highly recommend them!

Thelma Strong

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Precision repaired both of my garage door opener motors and upgraded my equipment. The installer was very good and had a great attitude. I chose Precision because of its five star rating.

Kevin Sommerdorf

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Overall Rating (3 Stars) See Details Below Total Price Rating (5 Stars) Friendliness of Technicians Rating (5 Stars) Capability of Technicians Rating (5 Stars) Job Preparedness Grade (3 Stars) The Technicians arrived without having all of the equipment they needed and had to almost immediately leave to purchase supplies at Home Depot. At the end of the day they realized that they did not have the bottom door sensor and they would need to return seven days later to finish my door. Overall Quality of Work Rating (2 Stars) The work was completed and the door opener functions properly, but the overall appearance of the wiring and the safety sensor look messy. Metal shavings were left for me to clean up, a rubber mat on the floor had a junk ripped out from it, and an oil like liquid was spilled and left on a portion of one of our tables. Office Communication Grade (0 Stars) I had to contact the office after a few hours of waiting for technicians to arrive on the day they had committed to. After calling the office realized they had not received my garage door opener and they had to reschedule another day to install. The office sent me an email scheduling the second day of installation to be Thursday, I emailed them back and requested it to be moved to Friday. I never received a reply. The technicians actually arrived on Wednesday.

John Gugliuzza

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Very satisfied with our new garage door opener. Our technician, Rick G., was fantastic. Explained everything and was very thorough in his work.

Bonnie & steve O'rourke

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

From the first phone call to the post installation training Precision Door was very helpful, courteous and efficient replacing our garage door opener. Rick was the technician who came to our house. He is knowledgable, very pleasant, extends himself to provide good customer service and to ensure that I was satisfied. He did a fine job

Kathleen Smith

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Rick was very prompt and clear in his recommendations. Finished putting on new opener and touch pad within an hour. Very professional and courteous!

Sharon Pinder

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Sherman was an absolute amazing professional! He was prompt, courteous, extremely safe and very fast, yet thorough with his repair! I really appreciate his rapid assessment of my situation and him assuaging my concerns with his technical expertise.

Eddie Jordon

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Marcus the technical pro, was courteous, proficient, and very knowledgeable of the job at hand. The garage door (spring) was installed with efficiency and attention to every detail, the job was professional, timely, and performed with superior workmanship. Three things that make a job well done, cost, professionalism of the contractor, and how efficient the work was carried out. Thanks Eddie J

Michael Clay

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

the guys were great. keith explained everything very clearly so we could understand. very knowledgeable and very polite.

Kelly Hutchinson

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

The gentlemen who replaced my garage door opener were fantastic. They were able to deduce the problem within minutes and able to replace the parts quickly. They even gave me tips for prolonging the life of the door. Overall it was a great experience!

Dylan Drudul

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

The technicians I had were honest, straight forward, knowledgeable and courteous. The arrived literally 2 hours after placing my call and were in and out in no time at all. The repair appears to be done well with high quality springs and cables. I'm very satisfied with my technicians. Thank you!

Leya Reaves

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I had a great experience with Precision Door Service. I was given an appointment quickly and my technician reached out to me personally. Precision Doors gives you a bio of your technician so you are aware of the tech who will come to your home. Rick was very knowledgeable of the garage equipment and took the initiative to research the answers if he was not. Once Rick identified the right product needed to fix my issue, he came early and resolved the problem quickly. Rick also took the time to show me how to program the new garage remotes. All in all, the customer service was excellent! I highly recommend Precision Door Service!

Adrianna Michienzi

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Technician Rick came out promptly and was very helpful in helping us make a selection for a new gurage door.

Lana Halpern

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Your techicians arrived earlier than expected. They were polite, efficient, and knowledgeable. My system was reprogrammed in a few minutes. They provided information as to what may be necessary should the problem happen again. I am extremely pleased with your company’s action.

Sueann Silvis

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I was pleased when Rick called and asked if he could come a day early. He explained the problem and what was needed to fix it. Half hour later, I can open my door again. I found you guys on Google but you are permanently in my contacts for future use. Thank you. PS. He also moved two large bags of potting soil from my car. Thank you, Rick & coworker.

TeikoC

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Service call; garage failed to open due to debris on sensor. Ric explained sensor mechanics and gave me peace of mind.

Kimberly Owens

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

The service was excellent! Keith and Jack did a wonderful job. My garage door works great. They were in compliance with wearing mask and gloves. I appreciate the hard work and safety they took to complete the job. The response time was excellent. And given the nature ans severity of my issue. The price was tolerable. I am happy the company provides a 10 year warranty. And I appreciate thier kindness. Keith's performance was exceptional, showing great leadership by providing Jake with step by step instructions on the process of repair. I am happy my home is secure after the repairs were made. I feel that I can sleep soundly knowing I paid for quality service and received it the same day. Great Job. Thank you so much guys.

Adam Sanchez

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Rick was an outstanding tech!

Kristy Wallace

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Very responsive and professional

Rosey Clervil

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Sherman was timely, friendly, professional, and extremely knowledgeable when it came to all the questions and concerns I had. He came prepared and ready to get to work. He immediately assessed the issue and even suggested additional services and packages that would save us money and time in the future. I was working from home that day on calls and meetings. He was sure to keep the noise down and made himself scarce. He was done in no time at all and clearly explained all that he did to complete the repair. We’ve already recommended this company to some of our neighbors that had their houses built around the same time as us that may soon experience garage door issues. Happy to do business with Precision and a pleasure working with Sherman.

Claire Merrick

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Sherman is outstanding. Personable and capable. I will use him in the future for all my garage door needs. I trust him and he is a joy to have around.

Aaron Childress

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Sherman was excellent service man. Very prompt and courteous. I am very pleased with my service! I would definitely reccomend Precision. Sherman is a true asset to this company.