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OUR AVERAGE RATING 1 2 3 4 5 WITH 2,922 REVIEWS
OUR AVERAGE RATING
1 2 3 4 5 (2,922)

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Read what people are saying
about Precision Garage Door

Precision Garage Door of Washington DC Maryland Suburbs
has received 2922 reviews, averaging 4.86 Stars:
1 2 3 4 5
1 2 3 4 5
Date: 05/09/2020
Garage Door Repair
Brandywine, MD
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Sherman was really nice. He informed me on how to maintain/care for my products.

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A Response from: Mike Brickner

Thanks so much for taking the time to explain your experience with Precision Door Service and Sherman. We're so happy to hear of your experience with us and thank you for your business as well. We'd love to receive any referrals and welcome you to use us again if needed in the future.

Service Provided:
Garage Door Repair
Product:
Garage Doors
1 2 3 4 5
Date: 05/09/2020
Broken Garage Door Spring Repair
Waldorf, MD
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

I am very please with the work that was perform I was given a phone call to let me know estimated time of arrival they arrived on time, went over the services that I needed price was great I couldn't be more happier. Thanks guys

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A Response from: Mike Brickner

Thanks so much for taking the time to explain your experience with Precision Door Service and Sherman. We're so happy to hear of your experience with us and thank you for your business as well. We'd love to receive any referrals and welcome you to use us again if needed in the future.

Service Provided:
Broken Garage Door Spring Repair
Product:
Rollers
1 2 3 4 5
Date: 05/08/2020
Garage Door Opener Repair
Laurel, MD
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

I can't recommend this company highly enough. I chose Precision based on their impressive ad and that they are answering phones 24/7 and working through pandemic. Also appreciated knowing who is coming and seeing picture of technician. Jake spotted minor problem immediately and checked to make sure all working properly. Technician came same day I called.

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A Response from: Mike Brickner

Judith, Thanks so much for the awesome review on Jake and for choosing Precision Door Service. We pride ourselves on excellent customer service and strive for your 100% complete satisfaction. We always welcome referrals from our customers and as always appreciate your business.

Service Provided:
Garage Door Opener Repair
1 2 3 4 5
Date: 05/08/2020
Garage Door Opener Repair
Waldorf, MD
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

This is my second time having work done by Precision Garage Door Service, the received and work done was outstanding. Sherman Stepney, the service technician was was professional and provided detailed information on the work being and made valuable recommendations during his assessment. I am satisfied and pleased with the work that was done. Well worth teh cost to me.

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A Response from: Mike Brickner

Thanks so much for your business and for taking time to leave a review for Sherman. We truly appreciate your assessment of our service.

Service Provided:
Garage Door Opener Repair
Product:
Garage Door Opener
1 2 3 4 5
Date: 05/08/2020
Garage Door Repair
Bowie, MD
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

I had a great experience with this company. I had severed The wire to my garage door sensor. They came out the next day. Sherman fixed it quickly. He was professional and came within the time that was scheduled. Sherman was also trained on how to interact with customers during Covid 19. He had on a mask and made sure I didn’t touch his iPad during the payment transaction. I highly recommend this company for your garage door needs.

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A Response from: Mike Brickner

Thanks so much for your business and for taking time to leave a review for Sherman. We truly appreciate your assessment of our service.

Service Provided:
Garage Door Repair
Product:
Garage Doors
1 2 3 4 5
Date: 05/07/2020
Garage Door Opener Repair
Brookeville, MD
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Rick G was very helpful and fixed my problem. Even gave me some helpful tips

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A Response from: Mike Brickner

Thanks so much for taking the time to explain your experience with Precision Door Service and Rick. We're so happy to hear of your experience with us and thank you for your business as well. We'd love to receive any referrals and welcome you to use us again if needed in the future.

Service Provided:
Garage Door Opener Repair
1 2 3 4 5
Date: 05/06/2020
Garage Door Repair
,
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

We ran into the garage door jamb backing down the driveway. Markus assessed the damage and quickly repaired the track. He saved me a lot Of money by being honest. This is the kind of business I will keep using! Thanks!

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A Response from: Mike Brickner

Gary, Thanks so much for the great review of Marcus & Steve. We appreciate your time in doing so and for choosing Precision Door Service, allowing us into your home and trusting us to do the quality work needed to maintain a well functioning and safely operating garage door.

Service Provided:
Garage Door Repair
1 2 3 4 5
Date: 05/05/2020
Install Garage Doors
,
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

The guys were great who came to look at the problem with the door. After talking about alternatives, we decided to go with a new door instead. Can't for the new door !!

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A Response from: Mike Brickner

Charlie, Thanks so much for your business and for taking time out of your day to leave Keith and Max a review. You'll surely enjoy the looks and functionality of your new door for many years to come.

Service Provided:
Install Garage Doors
Product:
Garage Doors
1 2 3 4 5
Date: 05/05/2020
Broken Garage Door Spring Repair
Upper Marlboro, MD
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Great technician, quick and easy, reasonable prices, would highly recommend

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A Response from: Mike Brickner

Nicholas, Thanks so much for your business and for taking time to leave a review for Sherman. We truly appreciate your assessment of our service.

Service Provided:
Broken Garage Door Spring Repair
Product:
Garage Doors
1 2 3 4 5
Date: 05/05/2020
Garage Door Opener Install
,
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

My original garage door wouldn’t close without stopping multiple times and I couldn’t use the garage anymore. I tried to call the old repair company but they cannot come out until Covid-19 is over. Meanwhile, I just bought another car and needed to use the garage. Got the number from a neighbor and they quickly scheduled me to be soon first thing Monday. Keith was fast and good, explained what is wrong and made a recommendation. Within the hour my garage door is working like a new one and it is so quiet that I cannot hear a thing! We also got the one with cam, my son and I both loving it and now can use the garage for car and bikes! Thanks!!!

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A Response from: Mike Brickner

Emma, Thanks so much for your business and your stellar review of Precision Door Service and Keith. We're so glad to assist you in your purchase and you'll love your LiftMaster 85503 opener for many years.

Service Provided:
Garage Door Opener Install
Product:
Belt Drive Garage Door Opener
1 2 3 4 5
Date: 05/05/2020
Garage Door Repair
,
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Rick was very friendly and helpful.

-

A Response from: Mike Brickner

Thanks so much for taking the time to explain your experience with Precision Door Service and Rick. We're so happy to hear of your experience with us and thank you for your business as well. We'd love to receive any referrals and welcome you to use us again if needed in the future.

Service Provided:
Garage Door Repair
Product:
Garage Doors
1 2 3 4 5
Date: 05/05/2020
Garage Door Repair
Rockville, MD
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Precision team arrived on time and completed the work as requested. The gentlemen were professional, called ahead of their arrival and met our expectations. Thank you Precision for always being there.

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A Response from: Mike Brickner

Robin, Thanks so much for the great review of Marcus & Steve. We appreciate your time in doing so and for choosing Precision Door Service, allowing us into your home and trusting us to do the quality work needed to maintain a well functioning and safely operating garage door.

Service Provided:
Garage Door Repair
1 2 3 4 5
Date: 05/05/2020
Broken Garage Door Spring Repair
Indian Head, MD
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Sherman S. was extremely professional, knowledgeable and courteous. He quickly identified the issue, made the repair and provided solid recommendations for upkeep. I would highly recommend Precision and Sherman S. especially for consultation and repairs!

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A Response from: Mike Brickner

Kwasi, Thanks so much for the review on Sherman. He has over 20 years in the business and is a highly valued member of our team here at Precision. We truly appreciate your business and thanks for your continued patronage with us!

Service Provided:
Broken Garage Door Spring Repair
Product:
Belt Drive Garage Door Opener
1 2 3 4 5
Date: 05/04/2020
Garage Door Opener Install
Laurel, MD
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

We have been long time customers of Precision. I needed to have one of our garage door openers replaced. The installer, Sherman, inspected both garage door openers, pulleys, springs, etc and identified problems that needed immediate attention. He was able to install the new opener, and correct all the additional issues preventing the need for an emergency repair call in the near future. I highly recommend Precision.

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A Response from: Mike Brickner

Gary, Thanks so much for the review on Sherman. He has over 20 years in the business and is a highly valued member of our team here at Precision. We truly appreciate your business and thanks for your continued patronage with us!

Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
1 2 3 4 5
Date: 05/04/2020
Garage Door Repair
Gaithersburg, MD
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

I CALLED ON A FRIDAY AND SET UP AN APPT FOR THE FOLLOWING MONDAY. THE TECHNICIAN RICKY SHOWED UP WITHIN THE WINDOW OF THE TIMES GIVEN. UPON ARRIVAL,THE DIAGNOSIS WAS MADE AT WHAT THE ISSUE WAS WITH MY GARAGE DOOR AND WAS GIVEN NOT ONE,BUT TWO OPTIONS AS TO HOW THE PROBLEM COULD BE FIXED. I CHOSE THE MORE EXPENSIVE OF THE TWO-IT JUST SOUNDED BETTER TO ME. I WAS GIVEN A COMPLETE BREAKDOWN OF ALL COSTS BEFORE THE JOB WAS DONE SO THERE WOULD NOT BE ANY SURPRISES. I WAS TOLD IT WOULD TAKE ABOUT 45 MINUTES TO COMPLETE,AND IN THE END IT WAS NOT MUCH LONGER THAN THAT AT ALL. ITS TOUGH DURING THESE TIMES TO HAVE TO DEAL WITH SOMETHING UNEXPECTED,LIKE THIS,BUT AT LEAST I FEEL COMFORTABLE THAT THE JOB WAS DONE RIGHT!

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A Response from: Mike Brickner

Danny, Thanks so much for taking the time to explain your experience with Precision Door Service and Rick. We're so happy to hear of your experience with us and thank you for your business as well. We'd love to receive any referrals and welcome you to use us again if needed in the future.

Service Provided:
Garage Door Repair
Product:
Rollers
1 2 3 4 5
Date: 05/04/2020
Garage Door Repair
,
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Great professional service. Please keep doing what you are doing!!!

-

A Response from: Mike Brickner

Liz, Thanks so much for the review on Sherman. He has over 20 years in the business and is a highly valued member of our team here at Precision. We truly appreciate your business and thanks for your continued patronage with us!

Service Provided:
Garage Door Repair
Product:
Rollers
1 2 3 4 5
Date: 05/02/2020
Garage Door Opener Install
Waldorf, MD
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

The only regret I hold, is that I didn’t use your services first! After 600 dollars waisted, I finally found your company, and with no time to spare you completed a professional and timely job! Thank you!

-

A Response from: Mike Brickner

Durel, Thanks so much for the review on Sherman. He has over 20 years in the business and is a highly valued member of our team here at Precision. We truly appreciate your business and thanks for your continued patronage with us!

Service Provided:
Garage Door Opener Install
Product:
Belt Drive Garage Door Opener
1 2 3 4 5
Date: 05/01/2020
Garage Door Repair
,
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Prompt service and knowledgeable technician. Sherman was outstanding!

-

A Response from: Mike Brickner

Frank, Thanks so much for the review on Sherman. He has over 20 years in the business and is a highly valued member of our team here at Precision. We truly appreciate your business and thanks for your continued patronage with us!

Service Provided:
Garage Door Repair
1 2 3 4 5
Date: 05/01/2020
Broken Garage Door Spring Repair
Kensington, MD
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Technician Sherman was great,on time, very polite and explained and did his work in a very good manner ,would highly recommended

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A Response from: Mike Brickner

Thanks so much for the review on Sherman. He has over 20 years in the business and is a highly valued member of our team here at Precision. We truly appreciate your business and thanks for your continued patronage with us!

Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
1 2 3 4 5
Date: 05/01/2020
Garage Door Repair
Hyattsville, MD
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

I called Precision because my garage motor and light stopped working and the door wouldn't close all the way. Sherman was my technician and he was great! He was professional, friendly, efficient, explained everything clearly, and was even a bit funny. He knew exactly the source of the issues of my system and fixed my garage door beyond what I could have imagined. I would definitely request Sherman again if I have any issues in the future with my door. I'm glad I went with Precision. My neighbor recommended the company after having success with their services last year.

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A Response from: Mike Brickner

Emanda, Thanks so much for the review on Sherman. He has over 20 years in the business and is a highly valued member of our team here at Precision. We truly appreciate your business and thanks for your continued patronage with us!

Service Provided:
Garage Door Repair
1 2 3 4 5
Date: 04/30/2020
Garage Door Opener Repair
Temple Hills, MD
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Thank you Sherman and Joe for providing 10+ in customer service. You guys were very professional, and prompt. Within minutes of arriving you knew what the problem was and made the repairs.

-

A Response from: Mike Brickner

Thanks so much for the great review. We appreciate your time in doing so and for choosing Precision Door Service, allowing us into your home and trusting us to do the quality work needed to maintain a well functioning and safely operating garage door.

Service Provided:
Garage Door Opener Repair
1 2 3 4 5
Date: 04/30/2020
Garage Door Opener Install
Gaithersburg, MD
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Finally got fed up with our 20-yr old garage door opener that was causing us problems. We contacted Precision and they were able to schedule a same-day appointment. The technician (Rick) quickly assessed, identified the problem and explained the various options involved with replacing the opener. We decided to replace both garage door openers and were very pleased with the installation process. Rick even left our garage floor cleaner than it was before he arrived. This is our second time using Precision and we highly recommend them!

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A Response from: Mike Brickner

Thanks so much for the great review. We appreciate your time in doing so and for choosing Precision Door Service, allowing us into your home and trusting us to do the quality work needed to maintain a well functioning and safely operating garage door.

Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
1 2 3 4 5
Date: 04/30/2020
Garage Door Opener Install
Bowie, MD
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Precision repaired both of my garage door opener motors and upgraded my equipment. The installer was very good and had a great attitude. I chose Precision because of its five star rating.

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A Response from: Mike Brickner

Thanks so much for the great review. We appreciate your time in doing so and for choosing Precision Door Service, allowing us into your home and trusting us to do the quality work needed to maintain a well functioning and safely operating garage door.

Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
1 2 3 4 5
Date: 04/29/2020
Garage Door Opener Install
Beltsville, MD
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Overall Rating (3 Stars) See Details Below Total Price Rating (5 Stars) Friendliness of Technicians Rating (5 Stars) Capability of Technicians Rating (5 Stars) Job Preparedness Grade (3 Stars) The Technicians arrived without having all of the equipment they needed and had to almost immediately leave to purchase supplies at Home Depot. At the end of the day they realized that they did not have the bottom door sensor and they would need to return seven days later to finish my door. Overall Quality of Work Rating (2 Stars) The work was completed and the door opener functions properly, but the overall appearance of the wiring and the safety sensor look messy. Metal shavings were left for me to clean up, a rubber mat on the floor had a junk ripped out from it, and an oil like liquid was spilled and left on a portion of one of our tables. Office Communication Grade (0 Stars) I had to contact the office after a few hours of waiting for technicians to arrive on the day they had committed to. After calling the office realized they had not received my garage door opener and they had to reschedule another day to install. The office sent me an email scheduling the second day of installation to be Thursday, I emailed them back and requested it to be moved to Friday. I never received a reply. The technicians actually arrived on Wednesday.

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Service Provided:
Garage Door Opener Install
1 2 3 4 5
Date: 04/28/2020
Garage Door Opener Install
Frederick, MD
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Very satisfied with our new garage door opener. Our technician, Rick G., was fantastic. Explained everything and was very thorough in his work.

-

A Response from: Mike Brickner

John, Thanks so much for taking the time to explain your experience with Precision Door Service and Rick. We're so happy to hear of your experience with us and thank you for your business as well. We'd love to receive any referrals and welcome you to use us again if needed in the future.

Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
1 2 3 4 5
Date: 04/28/2020
Garage Door Opener Install
Silver Spring, MD
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

From the first phone call to the post installation training Precision Door was very helpful, courteous and efficient replacing our garage door opener. Rick was the technician who came to our house. He is knowledgable, very pleasant, extends himself to provide good customer service and to ensure that I was satisfied. He did a fine job

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A Response from: Mike Brickner

Bonnie & Steve, Thanks so much for taking the time to explain your experience with Precision Door Service and Rick. We're so happy to hear of your experience with us and thank you for your business as well. We'd love to receive any referrals and welcome you to use us again if needed in the future.

Service Provided:
Garage Door Opener Install
Product:
Belt Drive Garage Door Opener
1 2 3 4 5
Date: 04/25/2020
Garage Door Opener Repair
Silver Spring, MD
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Rick was very prompt and clear in his recommendations. Finished putting on new opener and touch pad within an hour. Very professional and courteous!

-

A Response from: Mike Brickner

Kathleen, Thanks so much for taking the time to explain your experience with Precision Door Service and Rick. We're so happy to hear of your experience with us and thank you for your business as well. We'd love to receive any referrals and welcome you to use us again if needed in the future.

Service Provided:
Garage Door Opener Repair
Product:
Remotes / Keypad
1 2 3 4 5
Date: 04/25/2020
Garage Door Opener Repair
Burtonsville, MD
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Sherman was an absolute amazing professional! He was prompt, courteous, extremely safe and very fast, yet thorough with his repair! I really appreciate his rapid assessment of my situation and him assuaging my concerns with his technical expertise.

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A Response from: Mike Brickner

Sharon, Thanks so much for the review on Sherman. He has over 20 years in the business and is a highly valued member of our team here at Precision. We truly appreciate your business and thanks for your continued patronage with us!

Service Provided:
Garage Door Opener Repair
Product:
Rollers
1 2 3 4 5
Date: 04/23/2020
Broken Garage Door Spring Repair
Fort Washington, MD
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Marcus the technical pro, was courteous, proficient, and very knowledgeable of the job at hand. The garage door (spring) was installed with efficiency and attention to every detail, the job was professional, timely, and performed with superior workmanship. Three things that make a job well done, cost, professionalism of the contractor, and how efficient the work was carried out. Thanks Eddie J

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A Response from: Mike Brickner

Thanks so much for the great review. We appreciate your time in doing so and for choosing Precision Door Service, allowing us into your home and trusting us to do the quality work needed to maintain a well functioning and safely operating garage door.

Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
1 2 3 4 5
Date: 04/23/2020
Garage Door Opener Repair
Waldorf, MD
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

the guys were great. keith explained everything very clearly so we could understand. very knowledgeable and very polite.

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A Response from: Mike Brickner

Thanks so much for the great review. We appreciate your time in doing so and for choosing Precision Door Service, allowing us into your home and trusting us to do the quality work needed to maintain a well functioning and safely operating garage door.

Service Provided:
Garage Door Opener Repair
Product:
Springs
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Employees

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Angies list 2018
Elite Home Advisor Badge
Garage Door Designer
International Door Association
Military Discounts
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Washington DC Area

(202) 684-7282

(202) 684-7282
Bethesda | Silver Spring Area

(301) 893-7659

(301) 893-7659
Clinton Area

(301) 485-6848

(301) 485-6848
Gaithersburg | Germantown Area

(301) 363-4052

(301) 363-4052
Laurel Area

(301) 358-0637

(301) 358-0637
Edgewater Area

(410) 260-0966

(410) 260-0966
Waldorf | La Plata Area

(301) 747-3185

(301) 747-3185
Frederick Area

(301) 620-0488

(301) 620-0488
Precision Garage Door of Frederick
Office: (240) 549-5777
1090 W Patrick St
Unit 1A
Frederick, MD 21703
Precision Garage Door
Office: 301-610-3006
525 W Main St
Unit 151
Laurel, MD 20707
Precision Garage Door Service of Rockville
Office: 240-228-8030
15736 Crabbs Branch Way
Unit Business 2
Derwood, MD 208555

Licenses

MHIC#
138079
D.C. License
420220000112