Garage Door Repair in Washington DC Maryland Suburbs - Page 57

Lana Halpern

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

The technician came out the same day I called. He diagnosed and resolved the problem quickly. I was impressed with his expertise and professionalism. In the future I will not hesitate to call Precision for any garage door issues. I recommend them highly.

Brian C.

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Rick from Precision was the tech assigned to our job. He was on time, patient and professional throughout the service call. He did a great job explaining why our 20 year old garage door opener had failed and needed to be replaced. Rick provided me with three replacement options and explained the differences of each solution offered. Once we decided on the solution Rick was able to install the new unit right there and then. He was efficient in getting the install completed, did a great job cleaning up and took all the debris including the old opener with him. He then took the time to give me an overview of the operation of the new unit and answered all of my questions. I will call Precision and ask for Rick on all garage repairs moving forward. Excellent service.

Sandra Leary

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

The tech Chris was a joy and explained everything to me that needed to be done-and when i said ok he went to work right away

Sharon Romaine

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Very professional.

Westley Sye

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

The first time I used your company was last year. Keith C. came to repair my door. He told me exactly what was wrong. The previous owner hired someone that either didn’t know what they were doing or didn’t care. Well, it was evident that Keith knew what he was doing and he cared about getting it done right. He’s an absolute professional and an asset to your company. Employees like him are hard to come by so my advice is do whatever it takes to keep him around. (I needed another repair a couple weeks ago and specifically requested him. Once again, great job on his part)

Stephen St. john

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

We were very pleased with the repairs and upgrade on our garage door. Your representative, Chris, was very well informed, clearly experienced with his craft, and patient with questions. The following should not be included in the review because it is a very minor criticism, but the phone jingle about garage doors that greets your callers sounded off-key and was repeated time after time after time while I waited to be connected. It probably does more to encourage clients to hang up rather than sell your product.

Eryka Williams

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Courteous and professional from the call to schedule to the technician. Rick was very thorough. I will definitely recommend!

Henry Swann

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

One of resistance springs popped. So both springs needed replaced. He did a great job replacing the springs. The garage is working great now ????

Mina Aliabadi

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Worker was on time, diagnosed the problem correctly and fixed it.

Richard Simon

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

After spending $1,800 on new garage door apparatus, I can't sync the door opener to the buttons in my cars, even after hours of trying. I contacted the company immediately after the technician left, but never heard back. Just called to speak to owner or anyone else in charge, but was placed on hold for a long time. I'm thinking it was a mistake to deal with this company that doesn't seem to care about customer service.

Steven Williams

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I chose Precision for the simple reason that this company understands what customer service is all about. Precision does it right, whether it’s the initial phone call or the technician is at your house I felt that I was given their full attention. Service was exactly what was needed and performed quickly and with expertise.

Tiffany Thomas

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Precision offered same day service which is why I called them. They also had good reviews. Sherman called when he was 15 minutes out ahead of my scheduled time for service. He provided excellent service. He explained what could be wrong and walked me through what he was going to check for. He then provided estimates with options for work and completed service replacement of my garage door end bearing brackets, tuned up and adjusted my door tracks' and unlocked the motor. Once done he showed me the parts that were removed and replaced and showed me what would be necessary to maintain my garage door moving forward. I would highly recommend them for any garage services you may have.

Tyler Zittle

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Great company! Sherman provided great service and was very friendly. Fixed our garage door in a very timely manner. Would highly recommend!

Eliot Cohen

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Ric, your technician, is fantastic! He took care of my problem with the garage door not closing within a minute and showed me what the problem was. Also, the lady in your Gaithersburg office who I spoke with on the phone to make my appointment was a pleasure to speak with and highly competent. I am, in general, delighted with Precision Door. The Lift Master garage door opener you sold to me is wonderful. Every time my son comes over he remarks about how quiet it is. When he needs a new garage door opener I will certainly recommend Precision as the "go to" place to buy it. Thanks for your prompt and excellent service. It is very much appreciated.

Gary Ranck

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Cris did the repair of our garage problem. He was very pleasant and friendly. Repaired two motors, springs, and any other problems we had. He had all the equipment to do the job in his van, and did a very good job. He arrived about 2:30 pm and did not leave until the job was complete, and that was about 9:30 that evening. I would give him a 5 star rating.

Kenneth Jackson

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Technician was prompt and courteous. Answered all my question and concerns up front. Did an excellent job installing my garage door opener as well as inspected and serviced garage door.

Margie Baldwin

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I do want to share how awesome Keith our technician was. When I called to request a service repair was told the time frame would be 10:30 am - 2:30 pm. That being said we figured we would be the last call for the day. He called to inform us he was on his way at 10:30 am and was familiar with our area. He arrived in 20 minutes. I am on vacation this week, so I informed my husband the technician was on his way. I got a shower came out and he was wrapping up his job. I was amazed he was done so fast. He had me push our garage opener a couple of times just to check his repair. Keith was awesome! Prompt, fast and very professional. He wore his mask the entire time. It’s getting pretty warm out and he was very friendly with a smile too! ( you could see his eyes smiled ????) We will definitely share with our friends about Precision Door! They have awesome service! Thank you so much! Very happy customers in Severn! Tod and Margie Baldwin

Susan B.

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Chris B is a terrific technician. He is knowledgeable, efficient, and very pleasant to work with. He explained all the issues with my garage door, including options for possible replacement in the future. As a homeowner, I am fortunate to have discovered your company.

Frank Canastar

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Great service and very knowledgeable

Charles Menk

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Quick and professional engagement. Installer was very knowledgeable, not pushy and thorough. Will use them for any future jobs I have!

Bernard Garcia

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Rick is a well trained Technician. He's courtesy, kind, knowledgeable, respectful and provided a through garage tune-up service. As a professional Technician, he did not use pressure tactics which is an enjoyable welcome.

Robert Saunders

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Long story short, broke a spring, called the company I used before , told me Two days before they could come , called Precision . They came out with in 3 hours , Chris ,the tech, went over the door , my door was 32 years old , so the rebuild the entire door and replaced the motor . Everything works great , and did it in about 5 hours , very happy with the work and the price was good , will use them again for sure .

Powell Musterman

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Excellent service details explained about the product. Very congenial installer named Taylor. Very pleased with installation

Venu Jandhyala

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Good

John Demar

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

My tech Eric did a fantastic job very nice young man explained everything in detail to me I would recommend precision garage door to my family and friends

Cheryl Kavanagh

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Chris B was prompt, professional and polite. He took the time to make sure that I understood the repair options and answered all of my questions. Chris B efficiently made all repairs and tested the garage door to ascertain it was properly balanced.

Glenda Harrison

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I was very pleased with the service I received from Brian. He thoroughly briefed me regarding the diagnosis, and made the required repairs resolving all safety issues.

Jonathan Ross

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I am a long-time customer of Precision Garage Door and find the company and the field technicians to be of the highest caliber with regard to professionalism and courtesy. Today, my garage door sensors were replaced quickly and economically by Sherman, an excellent technician who knows his profession and is able to explain problems and how to correct them. I highly recommend this company.

Lisa Mcintire

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Justin did a great job in a timely fashion. He was both professional and efficient.

Linda Collins

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I was very pleased with the customer service at Precision. My garage door spring broke on a Saturday and they came out the same day to fix it. The time of arrival promised was met. Derrick was super nice and professional and I couldn't be happier with the work he performed. He took the time to explain what he was doing and make suggestions for maintenance of the door to prevent future repairs. I would definitely recommend your company to anyone I know. Thank you!