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OUR AVERAGE RATING 1 2 3 4 5 WITH 3,062 REVIEWS
OUR AVERAGE RATING
1 2 3 4 5 (3,062)

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Read what people are saying
about Precision Garage Door

Precision Garage Door of Washington DC Maryland Suburbs
has received 3063 reviews, averaging 4.87 Stars:
1 2 3 4 5
1 2 3 4 5
Date: 07/08/2020
Install Garage Doors
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

I would not ise anyone except Precision More then anything, the proffesionalism of their staff and the overall work can not be beat

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A Response from: Mike Brickner

Thanks so much for the great review for Precision Door Service and Tristan. We appreciate your business and glad your expectations were met. If you see fit, we'd love to receive the recommendations from you to your neighbors, friends and family.

Service Provided:
Install Garage Doors
Product:
Garage Doors
1 2 3 4 5
Date: 07/08/2020
Garage Door Opener Install
Frederick, MD
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

The five star rating helped. You were able to come out quickly. Rick was very good. He explained our options. He was thorough and professional. He was very friendly.

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A Response from: Mike Brickner

Thanks so much for the great review for Precision Door Service and Rick. We appreciate your business and glad your expectations were met. If you see fit, we'd love to receive the recommendations from you to your neighbors, friends and family.

Service Provided:
Garage Door Opener Install
Product:
Opener
1 2 3 4 5
Date: 07/08/2020
Garage Door Repair
Upper Marlboro, MD
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

I received excellent service. The technician explained the process and requirements to fix my garage doors. He provided excellent customer service and demonstrated superior skills and knowledge. I asked for a repair and not a garage door replacement which was not required as indicated by other garage door vendors. I do appreciate the technician honesty and integrity. Quality work and professionalism. Thank you!!!

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A Response from: Mike Brickner

Thanks so much for the great review for Precision Door Service and Sherman. We appreciate your business and glad your expectations were met. If you see fit, we'd love to receive the recommendations from you to your neighbors, friends and family.

Service Provided:
Garage Door Repair
Product:
Springs
1 2 3 4 5
Date: 07/07/2020
Garage Door Repair
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Although the technicians were 1hr late,they were very professional and knowledgeable.

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A Response from: Mike Brickner

Thanks so much for the great review for Precision Door Service and Layne, we do apologize for our tardiness. We appreciate your business and glad your expectations were met. If you see fit, we'd love to receive the recommendations from you to your neighbors, friends and family.

Service Provided:
Garage Door Repair
Product:
Springs
1 2 3 4 5
Date: 07/07/2020
Garage Door Opener Repair
Frederick, MD
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Joe was great! Highly recommend.

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A Response from: Mike Brickner

Thanks so much for the great review for Precision Door Service and Joe. We appreciate your business and glad your expectations were met. If you see fit, we'd love to receive the recommendations from you to your neighbors, friends and family.

Service Provided:
Garage Door Opener Repair
Product:
Springs
1 2 3 4 5
Date: 07/07/2020
Garage Door Repair
Laurel, MD
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

I've used a few contractors for different services being a homeowner. I also don't normally leave reviews, but I have to say my experience with precision doors was absolutely terrible. I had some work done to my garage door last year that included the cables, springs, and other parts. I used the garage door regularly everyday and initially was satisfied with the work. Last month, the cable snapped when I pulled into the garage. Luckily, the cable was under warranty since it was done by precision doors. The tech (Jake) came out and replaced the door under warranty. Here is wear that terrible customer service starts...the tech gets ready to leave with my garage door not closing. The tech has the nerve to say that the garage door never worked (even though I literally got his advice on how to manually open the garage door to get my car out). To further insult my intelligence, the tech states the work was shoddy and precision would never do it, insinuating that I got someone else to replace the garage door parts. It was the dumbest thing I heard, why would I pay 600+ dollars to replace parts that are already under warranty? It would be like me buying a new Toyota and having Jiffy Lube replace my engine and pay more out of pocket. To top things off, I want to get a tech to make sure my garage door is functioning properly since it's now making a loud noise. I was promised a senior tech, instead they wanted to again send Jake out. I would not recommend precision doors, I still was not able to get my issue resolved.

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A Response from: Mike Brickner

Jason, after our conversation this morning (7-8-2020) and the resolution we have in place we hope this is a pleasing plan we have worked out. We truly appreciate your candid review and more importantly your business and hope to continue providing you with the exceptional customer service you've come to enjoy with Precision Door Service.

Service Provided:
Garage Door Repair
Product:
Cables
1 2 3 4 5
Date: 07/06/2020
Garage Door Repair
Glenn Dale, MD
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Mike, is excellent with his services. Very knowledgeable with the garage repair. He still came out when it passed the time we have schedule.

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A Response from: Mike Brickner

Thanks so much for the great review for Precision Door Service and Sherman. We appreciate your business and glad your expectations were met. If you see fit, we'd love to receive the recommendations from you to your neighbors, friends and family.

Service Provided:
Garage Door Repair
1 2 3 4 5
Date: 07/06/2020
Garage Door Repair
Silver Spring, MD
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

I am very pleased with Joe C's service last Friday. Joe showed up on time and was very professional and methodical in his approach to the task of resolving the garage door problem. Joe was fully covid-19 compliant as he wore his mask on arrival and throughout the repairs. He carefully explained the repairs that were done. His recommendations on maintenance were well received and will be adopted. Thanks for a job well done.

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A Response from: Mike Brickner

Thanks so much for the great review for Precision Door Service and Joe. We appreciate your business and glad your expectations were met. If you see fit, we'd love to receive the recommendations from you to your neighbors, friends and family.

Service Provided:
Garage Door Repair
1 2 3 4 5
Date: 07/06/2020
Garage Door Repair
Rockville, MD
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

5 stars Rick was very knowledgeable, helpful and courteous. He did a great job and deserves a 5 star rating!

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A Response from: Mike Brickner

Thanks so much for the great review for Precision Door Service and Rick. We appreciate your business and glad your expectations were met. If you see fit, we'd love to receive the recommendations from you to your neighbors, friends and family.

Service Provided:
Garage Door Repair
1 2 3 4 5
Date: 07/04/2020
Broken Garage Door Spring Repair
Waldorf, MD
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

I would like to thank Precision Door Service for their prompt and professional service rendered to me on May 30 2020. The tech name was Sherman and his knowledge and professionalism definitely made the repair of my garage door (springs, rollers, cables) a very easy call. Thanks for being one the best services provided to me during such a bad time (Covid19) with all the precautions you've implemented.

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A Response from: Mike Brickner

Thanks so much for the great review for Precision Door Service and Sherman. We appreciate your business and glad your expectations were met. If you see fit, we'd love to receive the recommendations from you to your neighbors, friends and family.

Service Provided:
Broken Garage Door Spring Repair
1 2 3 4 5
Date: 07/04/2020
Broken Garage Door Spring Repair
Upper Marlboro, MD
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Great job and talking to me about my repair options and developing a plan of attack. On time too.

-

A Response from: Mike Brickner

Thanks so much for the great review for Precision Door Service and Joe. We appreciate your business and glad your expectations were met. If you see fit, we'd love to receive the recommendations from you to your neighbors, friends and family.

Service Provided:
Broken Garage Door Spring Repair
1 2 3 4 5
Date: 07/04/2020
Garage Door Repair
Bryans Road, MD
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

The company customer service was great. They were able to schedule me for same day service which was an emergency. The technician (Sherman) was great at getting the job done. The technician was punctual and customer friendly. There were several options to choose from and technician explained the services. I'm glad I chose Precision Door Service. I highly recommend this company for anyone looking for garage repair.

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A Response from: Mike Brickner

Thanks so much for the great review for Precision Door Service and Sherman. We appreciate your business and glad your expectations were met. If you see fit, we'd love to receive the recommendations from you to your neighbors, friends and family.

Service Provided:
Garage Door Repair
Product:
Springs
1 2 3 4 5
Date: 07/02/2020
Garage Door Opener Install
Germantown, MD
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Joe and Dakota did a great job in replacing our garage door opener. The installation included WiFi, which is exciting. Joe explained how everything worked. We are very satisfied.

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A Response from: Mike Brickner

Thanks so much for the great review for Precision Door Service and Joe. We appreciate your business and glad your expectations were met. If you see fit, we'd love to receive the recommendations from you to your neighbors, friends and family.

Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
1 2 3 4 5
Date: 07/02/2020
Broken Garage Door Spring Repair
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Keith was courteous, professional and had a vast knowledge of his profession.

-

A Response from: Mike Brickner

Thanks so much for the great review for Precision Door Service and Keith. We appreciate your business and glad your expectations were met. If you see fit, we'd love to receive the recommendations from you to your neighbors, friends and family.

Service Provided:
Broken Garage Door Spring Repair
1 2 3 4 5
Date: 07/02/2020
Garage Door Repair
Potomac, MD
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Rick is a true professional! He is courteous, works quickly, yet takes the time to explain everything to us step by step and answer our questions (we are elderly). He goes out of his way to go beyond the basic repair to ensure the doors are lubricated and that everything is working perfect, checking every aspect of the functioning. He does his work to perfection! We cannot recommend him highly enough - simply the best of the best!

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A Response from: Mike Brickner

Thanks so much for the great review for Precision Door Service and Rick. We appreciate your business and glad your expectations were met. If you see fit, we'd love to receive the recommendations from you to your neighbors, friends and family.

Service Provided:
Garage Door Repair
Product:
Springs
1 2 3 4 5
Date: 07/02/2020
Garage Door Repair
Waldorf, MD
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

I called because I previously had repairs completed. The technician who came outbthis time was very knowledgeable, professional and spoke in terms i would understand. I will continue to call on the company for repairs, and the responding tech today, when needed.

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A Response from: Mike Brickner

Thanks so much for the great review for Precision Door Service and Sherman. We appreciate your business and glad your expectations were met. If you see fit, we'd love to receive the recommendations from you to your neighbors, friends and family.

Service Provided:
Garage Door Repair
Product:
Rollers
1 2 3 4 5
Date: 07/02/2020
Garage Door Repair
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Keith, the senior technician, and his partner, Kyle, provided excellent service. Very professional and knowledgeable. They are a credit to your company.

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A Response from: Mike Brickner

Thanks so much for the great review for Precision Door Service and Keith. We appreciate your business and glad your expectations were met. If you see fit, we'd love to receive the recommendations from you to your neighbors, friends and family.

Service Provided:
Garage Door Repair
1 2 3 4 5
Date: 07/01/2020
Garage Door Opener Repair
Laurel, MD
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Jake did a great job !!! I will contact later for service.

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A Response from: Mike Brickner

Thanks so much for the great review for Precision Door Service and Jake. We appreciate your business and glad your expectations were met. If you see fit, we'd love to receive the recommendations from you to your neighbors, friends and family.

Service Provided:
Garage Door Opener Repair
1 2 3 4 5
Date: 07/01/2020
Garage Door Repair
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

I noticed a mouse in our garage last week and realized that the bottom seal on our garage door was ripped off about 2 inches on both sides. Rick came out to the house today and inspected our door. Based on that, he recommended that I replace the rollers since our door was 19 years old and a noisy. Rick installed a new bottom seal and rollers - and everything works great! He also recommended a device to scare off any field mice that may want to try to get in again. Rick was great to work with, and I highly recommend him and Precision Door Service!

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A Response from: Mike Brickner

Thanks so much for the great review for Precision Door Service and Rick. We appreciate your business and glad your expectations were met. If you see fit, we'd love to receive the recommendations from you to your neighbors, friends and family.

Service Provided:
Garage Door Repair
Product:
Rollers
1 2 3 4 5
Date: 06/30/2020
Garage Door Repair
Edgewater, MD
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Mike was great! He came out at the appointed time and provided thorough analysis of the situation regarding our garage doors. He worked up a quote for the repair right on the spot! Fair prices and he was very professional. I would most certainly refer him to others.

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A Response from: Mike Brickner

Andy, Thanks so much for choosing Precision Door Service for your garage door needs and for leaving your feedback on James!

James Q Service Provided:
Garage Door Repair
Installer: James Q
1 2 3 4 5
Date: 06/30/2020
Garage Door Opener Install
La Plata, MD
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Get professional installation, same day service. Thanks so much!

-

A Response from: Mike Brickner

Suzanne, Thanks so much for choosing Precision Door Service for your garage door needs and for leaving your feedback on Sherman!

Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
1 2 3 4 5
Date: 06/30/2020
Broken Garage Door Spring Repair
Silver Spring, MD
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Joe was a very competent tech, with solid communication skills. His explanations were clear and he was very efficient. Also, he’s fundamentally a nice person. The last Precision Garage Door tech who helped us out about two months ago, Rick, was similarly impressive.

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A Response from: Mike Brickner

Bonnie & Steve, Thanks so much for choosing Precision Door Service for your garage door needs and for leaving your feedback on Joe!

Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
1 2 3 4 5
Date: 06/30/2020
Garage Door Repair
Gaithersburg, MD
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Precision had a tough job to do! Our car was stuck inside the garage, and despite having a foot of space to work in, they got the job done, AND in incredibly hot weather. He wore a mask at all times and was very respectful of our property and car.

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A Response from: Mike Brickner

Bari, Thanks so much for choosing Precision Door Service for your garage door needs and for leaving your feedback on Joe!

Service Provided:
Garage Door Repair
1 2 3 4 5
Date: 06/28/2020
Broken Garage Door Spring Repair
Germantown, MD
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Keith did emergency repair on our garage door. I called Precision on Monday evening after our spring broke. Keith was at our house on Tuesday afternoon to replace the spring. He also made other needed repairs. Keith was very thorough in his explanations of what he was doing and why. He was very good about answering all of my questions. Keith's workmanship was of very high quality and very efficient. I am very glad that I called Precision. Keith made great improvements to our garage door. Thank you

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A Response from: Mike Brickner

Greg, Wow! Thanks for sharing your experience online. We're very pleased to hear that Keith was able to assess and repair your door and that you're extremely pleased with the visit. Please be sure to call on us again when needed and if to pass us along to neighbors, friends or family if you see fit!

Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
1 2 3 4 5
Date: 06/27/2020
Garage Door Opener Repair
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Our sensors were not working and Precision was able to come out to replace them. It was covered under the 5 yr warranty so no cost to us. Precision is our go to guys for our garage doors.

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A Response from: Mike Brickner

Ann, Thanks for calling on us to get your garage door in proper working order. We appreciate you business and for leaving feedback on your experience with Precision Door Service and Joe!

Service Provided:
Garage Door Opener Repair
1 2 3 4 5
Date: 06/27/2020
Garage Door Repair
La Plata, MD
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Mr. Stepney's service and advice was exceptional. Everything is now working properly. Thank you very much for your outstanding service11

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A Response from: Mike Brickner

Nana, Thanks so much for choosing Precision Door Service for your garage door needs and for leaving your feedback on Sherman!

Service Provided:
Garage Door Repair
1 2 3 4 5
Date: 06/27/2020
Garage Door Opener Repair
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

My garage would not open with door control on the wall after a thunderstorm. Precision, sent someone the same day I called even when they were all booked. My technician Joe was very professional and pleasant. He got me all fixed up, and my garage was back in business. Thank you Precision and thank you Joe!

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A Response from: Mike Brickner

Renee, Thanks so much for the great review of Jake and Precision Door Service. We appreciate your business and the time you took to leave feedback on your great experience!

Service Provided:
Garage Door Opener Repair
1 2 3 4 5
Date: 06/26/2020
Broken Garage Door Spring Repair
White Plains, MD
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Jake was very professional and efficient - great technician! Notwithstanding, I was a little taken aback with the total cost of repairs. Doing a quick Google search, replacement springs are approx. $25-45 for a set of 2 springs. I totally understand your position in the current market place. However, I would recommend a review of operations and production costs to bring down your price points. I paid a little over $900 for the replacement of 4 springs, cables, and rollers. I gave your company 4 stars based solely on customer service from first contact to my interactions with Jake. I would have easily given 5 stars if prices were more reasonable, in my opinion.

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A Response from: Mike Brickner

Durward, Thanks so much for leaving us a kind review of Jake and the customer service experience you had with us. In regard to pricing our springs are high cycle and powder coated to give you more cycles (opening & closing) of your door. We use the highest quality parts in the industry and often times prices on the internet are of inferior quality. We stand behind our products with the best warranty in the business, bar none. Our rollers are maintenance free and require no periodic lubrication and will last for the lifespan of your garage door, the cables we use are aircraft quality and thicker than standard cables as well. Please feel free to call and ask for Shawn Adelung at the local office to hear more details. Thanks for choosing Precision Door Service.

Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
1 2 3 4 5
Date: 06/25/2020
Garage Door Repair
Waldorf, MD
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Outstanding customer service and the repairs were great!

-

A Response from: Mike Brickner

Carlos, We appreciate your time in leaving a review and for your business. Thank you sir!

Service Provided:
Garage Door Repair
1 2 3 4 5
Date: 06/24/2020
Broken Garage Door Spring Repair
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

very professional both guys were very well presented and well look no further to other door people i found the best

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A Response from: Mike Brickner

Chuck, Thanks so much for choosing Precision Door Service for your purchase and installation of your new garage doors. We also thank you for taking time to rate us and leave a review for Sherman and Dakota!

Service Provided:
Broken Garage Door Spring Repair
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Washington DC Area

(202) 684-7282

(202) 684-7282
Bethesda | Silver Spring Area

(301) 893-7659

(301) 893-7659
Clinton Area

(301) 485-6848

(301) 485-6848
Gaithersburg | Germantown Area

(301) 363-4052

(301) 363-4052
Laurel Area

(301) 358-0637

(301) 358-0637
Edgewater Area

(410) 260-0966

(410) 260-0966
Waldorf | La Plata Area

(301) 747-3185

(301) 747-3185
Frederick Area

(301) 620-0488

(301) 620-0488
Precision Garage Door of Frederick
Office: (240) 549-5777
1090 W Patrick St
Unit 1A
Frederick, MD 21703
Precision Garage Door
Office: 301-610-3006
525 W Main St
Unit 151
Laurel, MD 20707
Precision Garage Door Service of Rockville
Office: 240-228-8030
15736 Crabbs Branch Way
Unit Business 2
Derwood, MD 208555

Licenses

MHIC#
138079
D.C. License
420220000112