Garage Door Repair Reviews in Washington DC Maryland Suburbs (Page 4)

Excellent customer service. Also, like the bio's of each employee; clear descriptions of expertise and personal information.

- Jacqueline Manns

Robert was terrific. He arrived on time, explained everything to me, was patient with my questions. A true credit to the company.

- David MODI

Guys we’re great told me what was needed explained everything gave me options all is done thanks

- Chris Cooke

Good day all. Please note that Tyler Wasson from Precision Garage Door was very professional, kind and friendly. Also respectful of the property and easy to deal with. He discussed the options for the spring replacement, finished sooner than he had promised and did a great job. My issue was solved in under an hour. I highly recommend Precision for your garage needs.

- Simeon Petradakis

Atrociously expensive. Technician quoted $333 for replacing 2 sensors. The same job done 2 months ago by another firm in another garage door cost only $175. When I balked at their expensive estimate, the tech reduced it right away to $208. The tech also mentioned other repairs at an expensive quote of $1200. Tech would not give any warranty even for parts. When I pointed out the other firm had given me a 1 year warranty for the same job, he reluctantly provided a 30 day warranty. Only thing, tech was polite. DO NOT DEAL WITH THIS RIP OFF COMPANY!

- Ravi

My garage door was installed 2 years ago by Precision. Never had a problem with it. This week the door would not go up so I called and explained the problem. We unplugged the system to get the door opened. Then we could not get it down. They could not send anyone out until the next day. The next day the repairman arrived on time. He saw the problem right away. He showed me what was causing the problem. He checked each way to control the door. He was extremely nice but professional. There was no charge for the service call. Rating: Excellent Carolyn Wilson 10108 Bald Hill Road Bowie, MD

- Terita Wilson

Please describe your experience. Did we meet your expectations? Did we solve your problem? Were the people who represent our company courteous and professional? Were they helpful? Was there anything in our advertising that gave you more confidence (e.g., Quick response, Local, BBB rated)? Precision garage doors exceeded my expectations. They were able to fix all the issues with my garage door in addition ad adding upgrades which should’ve been added to the garage door when it was initially installed. Bobby Shoar was very knowledgeable and aceta. My expectations were they was able to fix things that nobody else realize were problems with the garage door and upgraded all the systems on the door. I would definitely recommend them for anybody that has any issues with the garage door. I need a garage door installed.

- David Paxton

Outstanding service by very professional and very knowledgeable Ron Cross. Made sure I understood every repair and how it improved the overall performance of my garage door. Very pleased with the service I received

- Josephine Daise

Very good customer service, excellent on workmanship.

- Michael Harvey

I had a window of 8-noon. They arrived around 9 am. The technician figured out the problem, and gave me two options. I chose the less expensive option, because I believe my wheels are in good shape and don't need replacement. The technician fixed everything, and waited while I tested to make sure.

- David Kaufman

I chose Precision because I could not wait several days to have the garage door opener repaired or replaced. Earlier that day I had to leave my garage door open while running errands because it would not close. When I finally got it closed, I called a few garage door places. Only Precision was able to give me a next-day appointment. When Bobby arrived, he explained that my unit was 21 years old, and suggested several replacement options. I highly recommend Precision because of the tremendous customer service.

- PAE - Germantown, MD

Great service from tech that arrived and completed the springs and hardware replacement.

- Kevin Marshall

THANKYOU, Precision Garage Door for a job well done. Your hard work is truly appreciated.

- Felicia Woods

Brent came the next day and knew what the issue was before even seeing the garage. He also provided me an estimate for a new motor. Will definitely be calling them to install when the time comes.

- Shelia Coleman

The technicians were very friendly and professional. Theu showed up early and they contacted me to let me know that they would come early. They installed the new garage door opener very quickly. They set up my remotes for the cars and the outside pad. Craig Taylor and his co-worker were superb.

- Carl S

Suddenly -on a snowy day, opener is on the fritz. Precision was there within 3 hours and the repair was covered by warranty! Great group to deal with. Thanks, Jesse, Fred, Gabriel and their colleagues!

- Beth Schulman

Jesse technician who provided replacement services he was extremely knowledgeable, customer friendly and professional

- Don Creel

Kindly, proficient repair service

- R. Tignor

Precision Garage Door exceeded my expectations! Craig was knowledgeable, courteous AND helpful. He gave me the options, and the opportunity to select the best, and most effective ones for my situation. He came during the window of time stated by Precision and finished everything we decided on in one visit. I did not need advertising to select Precision, I have used them to repair this garage door before.

- Tech Wallah

The technician seemed knowledgeable. He explained my options and solutions to my garage problem.

- Erwin Brown Jr.

I am rating the service I received as 2 Stars because I never received a receipt for the work that was proposed to me. I was told that my receipt would be emailed to me, sometime that day or within 2 business. He showed me something that he was to replace, but Ididn't receive anything in writing. I called the office and received some email the had a $0.00 payment amount. My call was transferred to your billing office with no one answered. Thank you, Ms. Wright Washington

- Ora Wright Washington

This was my first experience with Precision Garage Door Service of Central Maryland. My technician, Robert Schenck, was very professional and was able to assess and solve my garage door issues. I would recommend this company.

- CJ

Very timely response to an issue with our garage and resolution. It only took one day to get a tech onsite who identified the issue and solution. Appreciate the pricing to include customer specific discounts. So far working well!

- Morrisa Rice

I’ve been using this company for a number of years now and find their prices reasonable and Getting assistance to be quick and easy. And the service techs that come to my home are always professional, courteous and very helpful.

- Doris Jackson

I had a problem with my garage door sensors (they found out the wiring was frayed). I called Precision and they got me an appointment the same day. Jamal Crosby arrived and was friendly and helpful. The price was reasonable, better than any other place I've found.

- John Parker

LR

- Ralph Blasey

Gabrei was awesome with the work he did. I will recommend him to everyone that needs garage doors or repairs to them. Thank you so much

- Michelle Jefferson

Fast, personable, excellent service.

- Frederick Pollack

Technician did a quick and efficient job.

- Kenneth Jackson

Mr. Jon Szkola was our service technician and he provided exceptional customer service today!!! He was punctual and clearly explained the services that we would need. Once the services were completed, Jon went over everything to make sure that we understood all that was done. I highly recommend this company and will use them in the future. Thank you so much! Benita

- Benita Smith